Its disappointing I had to give this place 1 star. Kinda like getting a participation trophy. Zero…read morestars is much more appropriate. Today was the last time I shop here. Chewys is much better. They know customer service and know how to keep items in stock. They don't give whiny excuses either, like the company who brings us the dog food went out of business. Seriously? Such a lame excuse. At least come up with a better lie. I'm not calling to have this issue resolved since I am never shopping at Petsense again. The store on Crystal Hill is even worse. All the information is here. I am sure the same lazy copy/ paste response will still be the response. Probably from the same lazy guy laying on the counter this morning. Anyway, I had checked the website to see if they had the dog food I needed IN STOCK before I drove here. The website showed 10 cans of Zignature Turkey can food and 2 bags of dry. I drove from North Little Rock in the pouring rain. I show up, there is a gentlemen laying over the counter playing on his phone. I guess he thought he was at home in bed. I go check and there is no zignature dog food (can or dry) I needed. I say something to the lazy guy at the counter and all I hear are excuses. His excuses are not my problem. His incompetence is no longer my issue either because shopping here is never going to happen again. Trust me. Chewys is way better with customer service and price. How about instead of sprawling across the counter, like you are at home, you make yourself useful and update the website. BTW, He offered ZERO resolution. Just a bunch of worthless excuses and whining. This is not the first or second time this has happened, but its definitely the last. I ordered my food from Chewys today. They never give tired excuses, only great service. Chewys is much more reliable and I don't have to drive anywhere. Petsense should be named Petsenseless... MAYBE Petworthless. This is the jacksonville AR store BTW. ​

Let me start by saying I absolutely love the store and the employees. However, I took my dog to get…read moregroomed by Jonathan and it was a disaster. I booked my chow chow/Shepard mix who had beautiful long hair for a haircut. I went to pick him up and he was shaved, and not well. At first I thought he was matted and they had to shave him, but that was not the case. There was another groomer in there who understood exactly why I was upset. Jonathan acted as if it was my fault, and at first I thought it was. He told me I booked a haircut and that meant I wanted my dog shaved. But obviously that is not true. A haircut does not mean I want my dog shaved. He also didn't touch his sanitary area and left dead hair on his bottom. I would NOT recommend Jonathan for any dog grooming. Before and after pictures for reference

I have been grooming my little westie at Grooming Tails, now dog tired grooming, for almost a year…read more Nancy is fantastic, she is the only groomer that has been able to cut my boy in a true westie cut. Every groomer before her I had to give my dog anxiety medicine, with Nancy I don't have to. All of the staff is great, I can't recommend them enough.

I've been bringing my dog Lola here for over 2 years! They always do a great job with excellent…read morecustomer care. Thank you for taking such great care of the dog I love most.

I've been using Happy Days for at least 10 years. Always on time and always do a great job. When…read moreI take my dogs they can't wait to go in and go back to grooming stations. That's the true test. If your dog is anxious or scared if your groomer, they probably shouldn't go there. Happy Days is the best.

Had our Springer Spaniel groomed here today and was pleased with the result. We spoke with the…read moregroomer about what we wanted and she delivered. The fee was $65 for a basic puppy cut, excluding head, ears and tail, but included a cute little cloth scarf. Although this seems a bit high, I'm not sure what the going rate is. They were friendly and caring when I called for appointment and worked me in early due to a cancellation. We plan to return on an as needed basis.

My Shishpoo had a grooming appt. Her appt time was 9:50a. Upon drop off I was told she'll be ready…read morearound noon. I ran some errands, and returned close to noon, but sat in the car and patiently waited. By 2p I decided to return home. At 430p I was finally contacted to pick her up. And when we returned hm I noticed one ear was noticeably longer than the other. How could she not have noticed that. I had to trim her ear to match the other. She'll never go back. I hate that I left a tip.

I would NEVER take my dog here again. I really HATE that cheated on my original groomer. I asked…read morefor a teddy bear cut and showed a photo as reference. My dog came back SKINNED! My cavapoo look like a chihuahua. They didn't even leave any hair on her tail or ears. It's as if they did not brush her and just took the clippers and shaved. DO NOT GO HERE. the other dog I've seen in there had an ugly cut too. 100% would not recommend. The cut is uneven and patchy. For an expensive place, the service is poor. They made me pay before bringing her out as well. I've been screaming ever since I got her.

They girls are always on time. Very professional! And I am a very picky dog mom and they kill her…read morehaircut every time. Jaycee is the best

Took our long-haired domesticated in for his very first grooming. I was a bit nervous how it would…read moreturn out and how he would behave but they did a great job! He looks so handsome and miss Phe was sensitive to how nervous he was and didn't do more than he could handle. Phe Phe's will definitely be our groomer from now on.

Hands down the BEST groomers in Little Rock!!!…read more Our mini goldendoodle puppies are pretty hyper and difficult to keep still, yet somehow the amazingly talented staff at Rock Dog always get them looking fresh and ready to impress all of their friends at the dog park! You can really tell they're not only great at and love their job, but that they also love the dogs they work with. Before they opened I really struggled with finding a groomer that really knew how to properly give doodles a "teddy bear cut," but Rock Dog nails it every time. They're also very communicative and always let you know if they need to make adjustments to their groom. (For example - one time one of our dogs' tail was super matted, so they let me know before they had to shave part of it down. They ended up giving him a pom pom tail and it was SOOOO cute!) I wouldn't trust our boys with anyone else!!

Jamie is the best groomer we have ever used! I truly appreciate how she "knows my baby," and…read moredoesn't forget what needs done or how to perfectly groom him every time. It's easy to book and everyone there cares.

Easy to contact. Staff was very friendly. Had the prices explained to me so I was able to…read moreunderstand. Good local business.

For many years this used to be the only place I would go, but recently things have changed. I…read morebelieve the daughter has taken over the business. Since then my family has experienced several instances of rudeness when dropping off and picking up our pups. This last visit, however, my little dog received quite a gnash in his right leg and the grooming was incomplete. She did text before pick and said she had nicked him by accident, but upon further examination it was more than that. I know the lady running it now prefers a text and so I reached out. I have heard nothing back.

Recommended most expensive collar and like a dummy I believed em and purchased as last experiences…read morewere good. WRONG! WRONG! WRONG! Do yourself the best option and run!!! At least persmart and petco stand behind their products! What an absolute joke of a business. You can buy more at their competitors and these people are thieves to say the least.

store has good products at high prices but what I am reviewing is the dog washes. worst experience…read moreever. you couldn't temper the water, the nozzles were not adjustable, no conditioner, the mat on the ramp was broken and my dog fell of twice, aprons were a joke, also I called to make sure two rooms would be ready but they didn't listen so we had to wait for some one to clean one. why won't the clean them when the customer left instead of cleaning it when it's needed. there were 4 people working so it could have been ready. never going back.