Our health and living space made us give up our pet cat of 8 years. It was a hard thing to do for…read moremy wife and I. I read every review of every shelter in Tucson before driving to Hope. Although it was beyond hours, Susan greeted us, answered questions, and, in reality, comforted both of us. She also offered any help she could give to our situation. Indecision kept us busy for two more weeks, but decision made, we called her. She and a volunteer came on a Sunday and collected our surplus and our cat, taking time from her weekend to let us say goodbye, assuring his care, and thanking us for the privilege of being able to help. Fantastic, caring organization. We are indepted, and will be in their support list for a long time. If you are searching for a new furry friend, give them a call. You'll leave with a good feeling of meeting the people as well as the friend I hope you'll meet there and bring home.

Two years ago we were looking for a new pup and finally found Hope in Tucson. A wonderful…read moreorganization, they called and said they were rescuing a mom and 3 pups and thought either the Mom or one of the pups was what we were looking for. We got to visit the Mom and pups at her wonderful foster home and picked out our girl pup. The foster home was incredible and we love our dog so much. This is a wonderful organization to support. Alison

PACC staff works so hard to take care of the never ending stream of stray and abandoned dogs and…read morecats. I've fostered and adopted may times from PACC. It makes such a difference to give them a shelter break even for a few days.

I moved here almost a year ago and wanted to foster a cat so I was recommended PACC. Sure enough…read morethey were overflowing with animals and I was happy to take a senior cat home with me. He needed eye removal surgery along with some dental work so a month later I took him for that. Before I get ahead of myself, he also has some sneezing fits which they gave me medication for before his surgery which it seemed to work. They did blood work three separate times while he was under their care. Fast forward to taking him in for a pre adoption appointment in November 2025, they gave him the all clear, saying he was in good health and he may just need more dental work in the future which no big deal because they set me up with Fetch pet insurance. The agent setting up his insurance account informed me all of his teeth would be covered and if he needed special food in the future that would be covered too. It also sounded like a good deal because they are the only insurance that covers pre existing conditions that shelter animals typically would have throughout their lives in the shelter or on the streets. Cool. One month later, December 2025, he had sneezing fits again so we took him to friends of Pacc clinic because Pacc recommended them to us to use after adopting him. They diagnosed him with herpesvirus, didn't even take blood work or run tests to confirm it, gave me medicine for him. It had been a week and he was getting worse so I took him to another vet for a second opinion. This was earlier this month January 2026. Good thing I did because I found out he has calisivirus, mycoplasma virus, kidney dysfunction, and is severely anemic and needs to go to the ER asap to get a transfusion. I've already spent near 1 grand on medication and vet visits, now I'm going to spend who knows how much on a transfusion he needs to live. How could they not have caught all of this at Pacc with the amount of tests they ran on him, I'm very annoyed and angry, I feel like they withheld this information from me or they were cutting corners there. I want justice for my cat for their lack of care for him and for myself financially and the emotional toll this has taken on me. Also, the agent at Pacc that set up my insurance for him put his age at start of insurance as 4 instead of 12. So the "great deal" on insurance I thought I was paying was all a lie. After submitting all my recent vet expenses for my cat, I discovered this major error and had to report it and I was charged a pretty penny of back pay along with a hefty increase in my monthly payment. Extremely disappointed. I also called the insurance to ask about the prescription food coverage he needs for his kidneys and they said the agent at Pacc misinformed me and his food will not be covered. So I just had to pay almost 60$ for only 24 cans of food that will only last me a month. They need to not be giving out false information and have some more competence when it comes to filling out insurance forms. How do you put 4 instead of 12. I could understand maybe putting 2 instead of 12 due to just simply missing a single number, but 4?! The only reason I'm giving the extra Star is because the over all staff of volunteers there are incredible. The people who aren't getting paid by Pacc, who show up to volunteer, those are the people that make that place even worth going to. Never going to Pacc again. It's so sad that so many animals are there that need homes and so many people go there and think they are getting the best care but they aren't getting the full disclosure on their animals health. It's not just me too, I've heard other stories from people fostering and adopting through them as well, one of them being a kitten with ringworm, they weren't told he had ringworm and they ended up needing to get rid of their couch and all their kids stuffed animals and spent a lot of time cleaning their whole house only for it to come back three other times. They need to be honest with people so they can decide whether they can take in the animal financially and if their home is equipped to handle them. Please if you decide to go to Pacc, please please please make them do a recent medical evaluation with blood tests and any other tests you think they need especially if it's an older animal.

Very nice staff. Process went smoothly. Felt jack would find a good placement thank you for your…read morehelp.

The ladies in the intake department did an amazing job helping me fix the problem we had. I am…read moreconfident Mayra is in good hands and beyond thankful she is safe.

I was curious when I saw this store while walking around the outlets & had asked my friend if we…read morecould stop inside. We were greeted by an older lady who was very friendly & very informative about this store. Once I heard her mention that a % of sales purchased goes towards taking care of the animals for adoption I just had to purchase something. I also saw a big table with homemade cat & dog treats and heard the lady telling a customer that a local lady makes them. I ended up buying a packet of cat treats for my boys & a package of chicken doggie treats for my Mom's dog. All the cats for adoption were so cute but I always feel bad for them being caged up. This place doesn't have your normal cages that you find in those pet stores in the mall. They were pretty neat, clean & looked well ventilated. There were two big dogs for adoption in their cages & 3 cute puppies in an enclosed place on the store floor. What I didn't like is that they had it so you're not able to pet them.....my guess is for liability issues & to keep customer's germs aways from them? Their adoption fee's are affordable too! Definitely think about coming here if you're thinking about adopting/rescuing a dog or cat. Friendly staff, well organized, clean store. No stinky smells here.

If you are young and live in a walled development home maybe. We are older live in the desert and…read morehave a fence - three strikes and we're out on our ear. I don't know the lady's name but she is the obvious BOSS there. She has zero people communication skills. She talks in an accusative manner and lets you know that there is nothing you can do to measure up to her lofty requirements.

Shelby took the time to read my request and gave me a caring response and put my worries rto an end…read more. If there are other folks that care as much as Shelby working at this shelter, I would say it's a top notch place and you couldn't go wrong here!!!! Bless you Shelby!!

Dr Martin takes absolutely the best care of our fur kids! They all are patients here and are in the…read morebest hands! This office has the best customer service and always so caring!

They were ok. They have a great business plan. Seems to work however too rich for my blood.read more

Amazing! We had a ground squirrel (which we thought were prairie dogs- cool national geographic…read morelesson for us) problem that was unsolvable and completely destroying our landscaped back yard! They were having fun going from the front to back yard all with their underground tunnel system they elected to dig up under our home. Drive our dogs mad! The digs were trying to catch them we were trying to catch them and we were just about the point of poisoning when we fell upon a website that answered our prayers. Advanced Animal Solutions would humanely trap and remove our pesty new tenants! Eric is great even better than some dr.'s calling in and checking up to see if the traps caught anything so he could come and remove them. Now if you are like me afraid of everything in the desert this is amazing service. Within a week our 6 month problem was solved! Now my ladscaped yard can start to bloom for spring! The best part they work around the clock for all desert pest removal! As listed below: Ground and rock squirrels, pigeons, lizards, woodpeckers, snakes, chipmunks, javelina, bats, pack and roof rats, gophers, rocoons, skunks,ringtail cat, bobcats, gila monsters, coyotes and even rattle snakes #advancedanimalsolutions

I had a similar problem to Natasha's with ground squirrels (Which I though were gophers.) I had…read morebeen looking the other way because I was sure that it was going to be crazy expensive and take forever to solve the problem. Also couldn't get around the idea of killing animals because the hurt my "lawn". Eric at Advanced Animal solutions was indeed the solution. He was incredibly informative, and provided a very detailed inspection. He solved the problem in a few short days, The cost was very reasonable, and he humanely trapped the little booger. He was great at checking the traps to make sure the animal didn't suffer an overlong confinement and then released them back into the wild. Very good experience.

I often come to this store to buy my dog's Hill's Science Diet food. I'm part of their loyalty…read moreprogram and love that I earn points, which translate into money back on future purchases. They also frequently run food specials, which I keep an eye out for through the emails they send. Service is always friendly and excellent.

We enrolled our 8 month old rescue dog in the beginner training course. Mel was incredibly helpful…read moreand knowledgeable and provided many tips for us to assist in training our dog.

Sol Dog is phenomenal! We've done group puppy classes, private lessons, and grooming at Sol Dog and…read moreeverything has been amazing. Our puppy Junie was extremely reactive to other dogs and we felt like she would never get better. We enrolled her in the puppy elementary classes at about 5 months old. Kim and Jamaal were extremely accommodating and helpful throughout all of her behaviors, week after week. After she finished the group classes we did 2 private lessons with Kim and Jamaal and I can't say enough great things about the two of them. Junie is such a different dog from the day we started with Sol Dog and we couldn't be more grateful for Kim and Jamaal. I can't recommend Sol Dog Lodge enough!

Been boarding Monkey 5+ years. Staff is incredible! Highly recommended... they really care about…read moreyour pets!