I would give this company zero stars if I could. Do not do business with Paradise Palapas or Paradise Outdoors. The company changes their name, but they are the palapa company located off of I-45 in La Marque. This is not an honest company and they do not stand by their work. Thomas, with Paradise Palapas donated a $2000 gift card for a silent auction to a PTO at a nearby elementary school. I was the silent auction winner of the gift card. I visited the business and met with Thomas who allowed me to upgrade my purchase to a $5000 palapa with a $2000 credit towards it since I had the gift card. Thomas was scheduled to come out to look at our backyard, but he never showed up. No calls, no emails, no follow-up. He ignored my calls so I had to send him a facebook message. He did respond at one point and apologized for the missed appointment. We rescheduled, but he again never answered my calls. I sent messages again through Facebook, but he ignored those. I ended up calling him from an anonymous number and he FINALLY answered. He informed me that he "no longer works at that company" so my gift card could not be honored. He told me to try and call the number listed on the website, but that number only goes straight to voicemail. I was under the impression from my initial visit that Thomas was the owner of the company, but he now acts like he isn't the owner. I looked up the company and noticed over the years they have had several tax liens against their business from the state of Texas so that tells me what kind of individuals they are. I think it is really bad that they would do this to a PTO organization and an elementary school, money that should be used for children.
Galveston County records show the company was established in November of 2011 under the owner name of Samuel Jeffords III.
Thomas Jeffords was the individual I spoke with.
The BBB online shows the company was established in November 2012 under the owner name of Mr. Josh David Jeffords. In looking at Galveston County records, Joshua Jeffords and Samuel Jeffords have opened and closed several businesses over the years (Clear Choice Contractors and The Cedar Connection). The Galveston County database also shows that many of these individuals have also had child support liens and federal tax liens against them. Just another reason to be concerned with doing any business with these individuals. read more