My nails are still alive. But I walked in with three other girls being taken care of and two staff. Maybe one was between jobs? Anyways, I came with another friend and because I had read some reviews, I was prepared to eat...so we went to Panarea that was right next door. 1-hour later, we went in, waited some more and were ready to get our nails did. I kind of got to talk to my friend two stations down. We had to talk over the ladies that did our nails but I was not too worried about that. My friend had an arm massage, I got a hand massage. She got hot stone, I got a hot wash cloth...I was not disappointed but it was odd. They were closing as we were drying our nails. And the kid came out to help so it became rather awkward. My nails turned out ok. The top coat only went down part of the way to the edge of my nails but I was getting Seahawk colors so maybe she was biased? Either way, 1-week later and my nails are ok. Better than what I would get if I had painted them my self but for $15, I guess it is worth it. Maybe? read more

Service was rushed despite the shop being empty and pedicurist had a inch long thumb nail that kept pinching my foot. The other 2 manicurist who were there were watching loud YouTube videos. They also seem to have downgraded the products (lotion, scrub, etc) they use from my last visit a few years ago. I did not have the hot stone massage or wax that several people mentioned so it seems like they have inconsistent service depending on how they feel or who you have that day. read more

Terrible service. The woman doing my nails yelled at me when I asked her a simple question about my pedicure. All of the employees were extremely rude. On top of all that my pedicure was subpar. read more

I received good pedicures there in the past. However yesterday got the worst pedicure ever; tech (male) did not properly prep or file, rushed through, and the polish job is awful. Uneven and polish on my toes and sandals. Good leg massage though. I won't return there. read more

This place is awful! I got a normal gel mani and it did not even last a WEEK! Not only did they do an awful job, they cut my finger with trimming my cuticles and never disinfected it. The cut still hurts a week later. The place is dirty and is lazy with preparing the nails. They relied on electric tool that got painfully hot from over use. Finally, the costumer service is awful. When I was getting my nails done, the lady at the front desk was watching this obnoxious video really loud on her phone. I want back a week later to ask for a refund because of my nails were chipping and they have left paint under nails on my fingers. They rudely told me the only option is paying half price to fix my nails and there wasn't any manager to speak to. I did not want to give this place anymore of my money and never should you! read more

Probably the worst pedicure I've ever gotten. The man doing my pedicure was scrubbing my arches and literally cut the sides of my feet while scrubbing. He also cut both of my big toes while trying to work on my cuticles. I was genuinely in pain the entire pedicure. It also physically hurt to walk afterwards. He also did an awful job at painting my toes. It was so messy and NOT worth $40. read more

Went here for the first time the other day and let me tell you, it's not worth it. I came in at 4:30 and did not leave the place until 6:15 because the nail artist didn't seem to know what she was doing. I had to reminder multiple times what I wanted the shape of my nails to be and that I wanted a different color instead, but she did not seem to understand me and she proceeded to paint my nails a color I did not ask for. She also cut me with one of the tools and I started bleeding and I did not get a refund or a discount. I got dip with tips and the finished product was not what I had hoped for whatsoever. The color was not what I wanted and the nails had pieces of crap in them that she just did not try to get rid of the stuff stuck in the polish on my nails. The environment was silent and also very awkward, and workers were just laying around and listening to things on their phones very loudly. I would not recommend this place in the future. read more

This was one of the worst experiences I have ever had at a nail salon. I am an out of state student at the nearby university and I came in to get an acrylic fill. I was overcharged. The prices online are not accurate at all. Two of my acrylics had fallen off, so they put on two new acrylics which did not match the length or shape of my other ones. In addition, I brought in my own polish and the man who did my nails was very rude about it. He complained about it, then in the middle of painting my nails threw down the brush to go grab a different one and lectured me about "only using OPI" because my nail polish was bad. Overall, awful experience. I guarantee I will NEVER come back here! Looking forward to going back to my own salon back at home. read more

I just had the worst gel pedicure I've ever gotten IN MY LIFE here. The man who did my nails had no idea what he was doing. I had to remind him to cut my cuticles and shape my nails correctly (several times). He cut my nails into stubs. He made me bleed and did many other things that made me wonder if this was his first day on the job. When he started painting he barely covered half the nail and then messed up and forgot to put on the last coat and wiped off the entire thing and had to start over. I sat in that chair for over an hour wondering who's dad was doing my nails. He's clearly not been trained well enough and isn't ready to be taking on clients of his own. I won't be going back here. read more

This place was clean and the service was excellent. The atmosphere was calm and it didn't feel rushed. I recommend the manicure and pedicure service from Paradise Nails. read more

Got my nails done here and the guy who did them was super meticulous and detailed and did an amazing job. I've never had such a great experience at a nail salon as I did here! They were all so friendly and have great prices! I plan to return on a regular basis read more

Did a great job, relaxing and enjoyable. Also doesn't stink with chemicals, ventilation is good. Thank you!

I just got my nails done here for the first time and they did a wonderful job. I picked this dark green color that took 4+ coats and my nail technician got the color perfectly consistent and they look great. Very thorough and a nice back massage at the end. read more

This is probably the worst experience I have had getting my nails done. The place is really dirty and they were reusing tools for different customers. I went with a friend and they rushed though our manicure without care. My friend got a gel manicure and two of her fingers were bleeding. I got acrylics and the man who was doing my nails was barely watching what he was doing and was really aggressive with the tools. One of my nails is really banged up but it was $4 for a repair... Would not recommend if you like cleanliness, good service and nice people. read more

I'm quite disappointed in the greeting and Acknowledgment upon entry. My appointment was at 1pm the treatment when walking in the door was unsatisfactory. Was told to wash our hands which is fine. However we sat for 20mins with no acknowledgement of appointment! It was my until we proceeded to get up and walk out when we received a response. I mentioned my 1pm appointment time he said yeah! I'm behind. Mind you he was in the middle of doing a long set of nails at my appointment time. I had came before and liked the service but this 2nd visit was unpleasant. I will not be returning because I could have received a late appointment call or even that when walking through the door. Pissed on my day off!!! read more

I was looking for a place close to work that I can walk to and found this on yelp. I stopped by and they were glad to accommodate me for a full set of dip nails even though i didn't have an appointment. Jimmy was my technician and he did an amazing job and my nails are looking great 2 weeks in. I would totally recommend this place. read more

Awesome mani pedi! My nails were beautiful and the woman technician I had gave amazing massages. My new favorite nail place!

Okay, so first off, this review is not coming from one person, it is coming from four. Four very upset people. All four of us had made appointments to get our nails done for festivities in the upcoming weekend. So basically, we needed to have our digits looking sharp. We walked in 10 minutes before our appointment, ready to go, colors in already in mind. The first two of us are hastily received, plopped down in a chair to wait for over 10 minutes for our pedicures. The other two of us were rejected at the door, even after explaining that they had made appointments earlier in the day. My friend and I watched in horror as our friends were turned away. What was even worse was that this continued to happen. All throughout our services, every person that walked in the door was rejected immediately. Oh, and almost all of them had made appointments. Basically, the people at Paradise Nails were severely understaffed -- to the point that the owner (who was doing my toes) made several calls -- on speaker -- to whom I assumed were technicians who had the day off. We felt bad. But it gets worse. Not to sound gross, but I have blisters and scabs all over my feet due to the shoes I had started to break in. I know, bad idea to go to a sketchy nail salon with cuts, but I was desperate. Figured the technician would just ignore them -- he didn't. He kept poking at them... without gloves. He also failed to file my toes after this incident, to which I asked, "Did you file my nails?" which was answered with a "Yes". Everything was rushed here, we were not feeling super pampered to say the least. So, if you have no plans for the rest of your life and are not picky about your nails you'd probably be okay going here. Hopefully what we experienced was not typical, but we are just warning you. read more

HIT or MISS - like all other nail salons in town. I go there when I really need a pedi.

I have gotten my nails done over 100 times and this is the second worst. A man named Billy did my fill. He was very rough, made 3 of my nails bleed, 4 of my nails are uneven, and he left product all over my fingers I'm still picking off. I would never go back. read more

Paradise Nails - Nail Salons Near Me - Madison, Wisconsin

Not very impressed with the services there. I got a mediocre manicure and pedicure, barely better than I could do myself. They couldn't find my appointment even though I had called earlier that same day and they told me that was a good time. The people working there seemed extremely rushed and as I was finishing my manicure, at least 5 people came in saying they had appointments and none of the manicurists were available. When I sat down for my manicure, the woman working with my tool out one of those drills to sand down my nails and when I asked her what she was doing, she said that she was giving me fake nails and needed to sand my real nails down. It was very hard to convince her to just give me a normal manicure. Not worth the price or a very rushed service. The one positive was that they had a great Essie peach color that is now my favorite nail color. I just bought it and now I'm going to go to another nail salon the next time I need a manicure. Also, even though they take credit cards, they only take tips in cash. read more

9/11/2015. Worst mani/pedi I have ever had. My nails were unevenly cut and poorly filed. I left with too bleeding cuticles - no care provided. I had to take care of all issues at home. What did I get for $45.00 + $10.00 tip? PISSED OFF. My recommendation: STAY AWAY!!! read more

I went to paradise nails to get acrylics. After going there a few times for this service, I noticed that my nails were sensitive and painful when being worked on. When they took the acrylics off, I saw how much damage was done. They continually filled down my nail to the point that it damaged my nail bed. I even saw a fungus growing under one nail. The staff did not care at all or give any consolation to my pain and awful experience. I strongly recommend NOT getting your nails done here if you care about hygiene, customer service, or healthy nails. The pictures speak for themselves. Management has yet to even recognize my awful service. read more

Paradise Nails - They continually filled down my nail to the point that it damaged my nail bed. DO NOT go here if you care about hygiene or customer service. - Nail Salons Near Me - Madison, Wisconsin

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Save yourself, your time, and your money. The WORST mani/pedi I've ever had. I have been getting shellac on my nails every 2 weeks for over 5 years. I have never in my life experienced anything like this. It started with the horrible attitudes. Then the laziness of using a drill to file off my shellac. She cut my skin on my toes no less than 5 times. She filed a hole into my skin until it bled. Her idea of a massage was 30 seconds of rubbing both legs at the same time. SOMEHOW the manicure was worse. Their idea of soaking my cuticles involved rubbing them with an acetone soaked cotton ball to make them wet. He told me no when I asked him to cut my nails shorter (which is required at my job). He didn't clean my nails before painting them so there were specks of dust and bumps under the paint. I asked him to fix it. He said it would be fine. Shocker- at the end there were bumps all over the nails. Then 3 of the 5 of my right fingernails were glued to the underlying skin requiring him to cut this off of my skin. And to top it all off- THEY DIDN'T USE ONE SINGLE PIECE OF CLEAN EQUIPMENT! Everything came out of their box in their drawer that was being used on everyone else. Disgusting. Do not ever go here. Ever. Not even if it is free. read more

So this nail shop was recommended by the hotel I'm staying at here in Madison. Best recommendation I ever took!! Amazing service my Gel set and and Pedicure w/gel are perfect. I'm a flight attendant here on layover and I can guarantee you I'll be flying back just to back to this nail shop great work and amazing customer service!! read more

Second visit today. Not as impressed. My pedicure was just as good as before. What was lacking was professionalism and customer service. They evidently make "appointments" without really using any sort of schedule. My appointment didn't begin until about 30 minutes after the planned time. I watched as numerous customers with appointments either waited 30 minutes or walked out. They took walk ins before customers who did have appointments. Another customer wanted a "flower" design on a single toe and was told they didn't have time to do it! The employees often speak in another language, apparently at times about the customers. Kind of uncomfortable. Lastly, there's cigarette smoke that wafted in the open door repeatedly. Not sure if the employees are smoking outside the door. And, there's a baby in a walker toddling around and getting into the chemicals and tools. I saw him there last time and figured it was just a challenging childcare situation, but now it seems maybe a more permanent arrangement. I hope they resolve the issues as I like to support small businesses and this could be a nice place. read more

Just had one of the best Mani/pedis I've ever had. Hot stone for arm and leg massage was not expected but felt fantastic. I've only had hot stone pedicures at fancy spas that charge a ton for it. People were friendly and gentle when it came to cuticle care. definitely recommend. read more

My shellac peeled within 2 days. I stopped by the salon to show the manicurist and he fixed it. The following day another fingernail started to peel. Once again, I stopped by. Who's got time for this? Not good. read more

I had gone here a few times before, and my nails had always looked fine (not good, but fine). However, this last time I went, both my nails and toenails looked absolutely terrible. The quality of my mani pedi was extremely sub-par - the appointment was rushed, the polish was messy, and there were cracks/missing spots on my nails. You could see each individual layer of the polish coats. It looked like a 6-year-old did my nails for fun. I was extremely upset. I called for a refund, but they refused to refund me - only saying I could come in to fix it. I didn't trust them to try to fix anything. I have lost all trust or fondness for this nail store. It is not worth your money - go somewhere else. read more

There was about a 20 minute wait but in their defense, it was before lunch when they probably don't get a lot of traffic. It was worth the wait. The nail tech was meticulous about my cuticles and filed my nailed into a perfect rounded square. Service included a hand/arm massage and hot stone treatment all for $15. I will definitely be back next time I'm in Madison. read more

I just got a pedi here with some friends, and while my nails look great, I wasn't impressed with the overall experience. Not that it was necessarily a bad experience, but I will probably spend my money elsewhere in the future. First of all, it felt rushed. There was a hot stone massage and a calf exfoliation (which smelled wonderful) but it was short lived. The entire pedi lasted about 20 mins. The technicians were dressed unprofessionally, and the environment was not very spa-like. Especially with employees' lunch laying out on the counter and kids hanging around staring at you. Another note: They don't take debit cards. They have a no-fee ATM, so that you can take cash out to pay (or pay with credit card). The ATM machine only dispenses 20's, so when I asked them for change the technicians were pulling wads of bills out of their pockets ... Again, it just seemed unorganized and unprofessional. So, it was not necessarily a bad experience, (my nails look great and my feet softer) but not the greatest experience. If you're in a hurry, this may be a good place to go, but if you're looking for more of a spa treatment, maybe look elsewhere. read more

Loved my pedicure and manicure! My technician was lovely and very good. Didn't get her name, but she was young, spoke Vietnamese but was born in the US. read more

i called to make a appointment,i was 5 minutes late,they turned me away,they are very unprofessional,and rude.i wouldnt go back there if the service was free. read more

Update: It turns out that I did get only a polish change instead of a manicure last time. I guess the technician felt rushed and opted to skip the manicure. I went back for a mani/pedi and the experience was fantastic. Great extras-- the standard manicure included a paraffin treatment. Although it prevents me from reading a magazine or doing work during the pedicure, I like that they do both services simultaneously. They really take their time and use great care during the pedicure, so doing the manicure at the same time helps speed things up a little. I'm now a fan of this place and can stomach paying a little extra for service that goes above and beyond what I'm used to. read more

With all nail salons it's 100% about who you go to. I've had good experiences here before (only reason this review is higher than 1 Star). Went with a friend for pedis and her girl was great- super attentive and thorough. The guy I had could not have cared less- didn't bother to shape the nails, buff them, remove polish that had gotten on my toes outside of the nails. The massage was quick and lackluster- my pedi was done before my friend's even though she had started way earlier. I tried to ask for more thorough service and was ignored. Not a great experience. read more

I've been here a few times now for manicures and a pedicure. The staff are friendly, timely in keeping appointments, and efficient. The usual people who do the regular manicures do a great job in a short amount of time. read more

Awesome pedis! They use a warm stone massage as part of the treatment which is a nice touch. Really reasonably priced, too.

I don't usually write reviews, but this was the worst manicure I have ever received. First of all, instead of doing a soak-off for my gels, the technician pulled out a Dremel, and only left the acetone foils on for maybe 2 minutes at the most, not nearly enough time for them to properly seep into the gel. Then I told him I didn't want a trim, but to make my nails more round, and he didn't understand what that meant. And then the color I had chosen was waaayyyy off from what it appeared on the color palette (I was going for a dark forest green, and it turned out fake Christmas tree green instead).On top of everything, I never saw any of the tools be sanitized. I ended up removing my manicure myself later that evening because it looked so terrible. I'm not from Madison, and was only in town a few days for work, but I won't be returning to this salon next time I'm in town. read more

I had been here once previously, and wasnt pleased, as the staff seemed irritated whenever another client came in, and since she didnt bother replacing 2 old tips that needed replacing, they broke off within the week. Tried them a second time, as they're very close to where I live and I thought they couldve just had an off day. Well the man who did my manicure used the wrong type of file and cut my skin, and I ended up with an infection. Needless to say I will NEVER be back. I've gotten my nails done for years on a regular basis, and never gotten an infection anywhere. My doctor determined the cause to be from unsanitary equipment; super grossed out. I hope I can at least spare others the same experience. read more

Got a "manicure" from Paradise Nails yesterday. Not only does it look like my dog painted my nails, the lady ripped up my cuticles. NEVER going to Paradise Nails again. Total waste of money and time. My nails looked better before I walked in there. read more

Paradise Nails - Nail Salons Near Me - Madison, Wisconsin