First of all, I've never left a bad review for any place before if that tells you anything. I had an appointment today scheduled for 2:30 pm and they didn't even start until 3:30 not exaggerating one bit. The pedicure was good... the lady doing it was very sweet, no issues with her and she did a pretty good job. I asked for a discount considering the wait time. The owner didn't agree to any discount but told me they would send me something in the mail for the future.... understandable I guess (not like I'll be going back there unless the discount is very significant.) What really made me mad though was that I was never apologized to for the wait time... not once. I completely understand that they may have been understaffed or just overbooked on accident and I did my best to be polite about everything, didn't raise my voice or argue back and forth at all. But the owner was completely rude... wait times are one thing but poor customer service is another. A simple apology would have been very appreciated. I don't recommend going to this salon, primarily because the owner was not friendly at all. read more

My pedicure was rushed and they did minimal cuticle maintenance, only after I asked for it and by then the skin was dry. The service consisted of a lot of lotion and oil... I went for a pedicure, not a massage. Nice people, but the pedicure was totally overpriced for the service they provide. Left unhappy read more

I chose to ignore the 2.5 star rating because I only wanted a no-chop manicure and I thought that would be impossible to screw up but I was wrong. It chipped literally the next day and continued to chip each day, and I wasn't even using my hands to do anything intensive. It's a shame because the staff is very nice, but the service quality is poor and the prices are far too high. read more

Had a terrible experience here. Got a full set gel manicure that didn't even last me 2 days before the nails started chipping. 1 week later I have 2 nails with no polish and 4 nails chipped. I have been getting my nails done for 15+ years and have never gotten such horrible customer service and nails in MY LIFE. Left a review on Google about this experience and the owner told me I would be helped ONLY IF I TOOK MY GOOGLE REVIEW DOWN. Horrendous experience and will never return. Don't recommend you go either as they messed up my nail bed/cuticles. read more

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I recommend paradise nails based on the customer service alone. They have a friendly staff and the owner Thai goes above and beyond to accommodate customers. Their services are great too. Relaxing foot massage and manicure - good vibes. read more

This place has improved so much! I love coming here to get my nails done, I never need an appointment and they're super quick and convenient. I've gotten both dip and acrylics done and they've turned out great, I've had Austin do my nails a few times and he always does a good job. The salon is very clean, they renovated it recently and it's very modern and classy. Would recommend if you're looking for somewhere close to campus. read more

Paradise Nails - Nail Salons Near Me - Madison, Wisconsin

Staff was incredibly friendly and they had many options for upgrades/services. They were accommodating when our group was larger than anticipated. My nails turned out exactly how I wanted! I felt very welcomed and will be going back!! read more

Rachel/Ngân did my nails and she was great. I showed her a picture of what I wanted and she got right to work and made it look amazing. Initially I thought she was taking quite a long time shaping and filing my nails, but when they were done, they looked perfect and it was totally worth the time and care she took. I think some people don't like the salon because the staff chat with each other in Vietnamese while they're working. The salon is very efficient. I haven't had trouble so far either as a walk-in or making an appointment. They have all the colors laid out, and are cool with doing nail art or working off of a photo. They'll do what you ask for, but you need to tell them what you want. It's not a bougie salon, so if you're looking for that, this isn't the place for you. The only thing I would change is that I wish you could make appointments online. read more

Paradise Nails - Nebula nails. - Nail Salons Near Me - Madison, Wisconsin

I tried out Paradise Nails for the first time 1 week ago. I got an all white gel pedicure. Today I woke up this morning with 1 of my toes missing the whole gel polish off my toenail. I called the store and communicated what had happened. They told me they would fix the toe with no charge. I then drove 30 minutes to the store and told them exactly what was said on the phone of just getting the 1 toenail fixed. I sat in the chair and the man that was supposed to fix my toe, starts taking off the gel on my other toes. I stopped him respectfully and explained to him that I was only here for the 1 toe. He then explains to me that I have to pay for the whole set. He accused me of lying, he accused me of not getting my toes done at Paradise Nails, he made me feel very uncomfortable and not welcome. He kept on sighing and giving out attitude for the free throughout my whole experience. I will NEVER come back to this Nail Salon again, and I will be letting my family and friends know not to come to here as well! P.S. I am not a "Karen", I am a Nail Lover that got highly disappointed and had to download Yelp. read more

Paradise Nails - a free Pedicure with many troubles! - A man is seated with his feet on a pedicure station, receiving a treatment from a technician wearing gloves, a mask, and glasses. The technician is using a device emitting blue light, likely for curing gel nails. The salon has multiple chairs and workstations in the background, with numbered chairs and a window providing natural light. - Nail Salons Near Me - Madison, Wisconsin

The worst manicure I've ever had in my life. I left with all the nails crooked and thick and my cuticles bleeding. I couldn't wash my hands for a week due to the pain. Not to mention, it was incredibly unsanitary. Do not recommend this place. read more

Paradise Nails - Nail Salons Near Me - Madison, Wisconsin

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I went to paradise nails as an last resort needing my nails done. They were a little over priced. I had my nails done 8 days ago. I usually get dipped nails with a tip added on, the nail tech suggests I just get a gel manicure. I had the feeling she didn't want to do the dip. These are my nails 8 days out. Please don't waste your time, energ, or money. Not only did the polish chip away but my nail broke also. I am so disappointed especially since I'm trying to grow my nails. Now I have to spend more money to get my nails redone. read more

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i had a great dip manicure last week. all the staff was super nice and professional and the salon was very clean. my nails still look fresh a week later and the pricing was fair as well. will definitely be returning!! recommending to all my friends read more

Paradise Nails - Nail Salons Near Me - Madison, Wisconsin

Rip-off! Rude and hostile staff. This place is truly horrible. They claimed they gave me a massage when they did not. When approached about this, they began to YELL in my face and demanded higher pay. Then they forced me to get cash out of their ATM after telling me they accept both card and cash. Once I got cash and paid the ATM fee, they explained they just prefer cash but card is okay. My pedicure is a mess and the polish is all over my toes. Finally, they put the WRONG COLOR on my nails and became upset with me when I mentioned it to them. This is very sad, as I had gone to this place at least 30 times. But I will never be back. read more

They completely remodeled with new pedi and mani tables. They did a nice job, and now I'm ready for my vacation! read more

Paradise Nails - Nail Salons Near Me - Madison, Wisconsin

Emma is an amazing nail technician. She is humble about her amazing talent and craft. Sincerely treated me like royalty from beginning to end. Her eye for detail is impeccable and her results are outstanding. read more

Paradise Nails - Emma's attention to detail. French manicure on toes. She brings your feet back to life. - The image displays a person's foot with a French pedicure, characterized by white tips on the toenails. The foot is resting on a surface, with a background that includes a chair and tiled flooring. Pink and white striped toe separators are placed between the toes to keep them apart during or after nail treatment. The person is wearing blue denim jeans, and the toenails are well-groomed with a shiny finish. - Nail Salons Near Me - Madison, Wisconsin

I went here despite the already bad ratings because I had lost two nails and was desperate to get them fixed. While she was very nice, I did not like how my nails came out. She used Gel X to replace the two that had fallen off, and as you can see in the second and third photos, those two nails are on an incline. I brought this up to her, but she said it's because of the Gel X nails. They are also different lengths, as you can see in the first photo. And one is crooked (this is after I tried to file them at home to fix them) in the last photo. I was hopeful, but after paying $50 to not like my nails, I will not be going back. read more

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I always have a wonderful experience here. I have no idea why the ratings are so low. They have just remodeled. It's a very nice place.

I hate writing bad reviews but this was the biggest waste of money. I had gotten the gel no chip and it cracked the second day and started chipping on the fourth day. I was SO disappointed. This pic is from the fourth day. They were semi friendly but not a place I would go again for a manicure. *UPDATE* I received a great acrylic manicure here and it has lasted a week so far. It was great and I am happy to update my review. read more

Paradise Nails - Nail Salons Near Me - Madison, Wisconsin

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I called at 11:30 on a Wednesday. They were able to get me in for a nail appointment at 12. I showed up and they sat me within 5 minutes. I got the shellack French tips and they had the whole set by 12:30. Very fast and good service. They're super close to campus-I will return if I need my nails done again! read more

Paradise Nails - Nail Salons Near Me - Madison, Wisconsin

my nails turned out aweful, the workers said very unnecessarily and uncomfortable comments and all of my nails were different shapes and lengths read more

Ive been here 3 times. Each time I get a better feel for how to communicate and get what i asked for. They always take their time and seem to truly want the end product to look great. I have had fun with nail art and honestly had one of the better pedicure treatments I've had in a long time. read more

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Gel manicure chipped on the way home, and I left with polish on my skin and my nail beds and cuticles uncared for, not a good look especially in the drying winter. Stylist was not very welcoming, and nail design looked quite a bit worse than I asked for. read more

After going here a few times I realized their service can be very lacking. They also close earlier than their site says, so 6 pm

Service was great. People are friendly. Received a pedicure spa treatment. Felt like the environment was clean and that they use the latest in technique. My feet are happy so am I! I'll be going back. read more

This was my worst nail experience ever. I got a no chip manicure, he got dried nail polish under my nail, on my skin, it's layered to its rlly thick and bumpy, and it's ugly overall. On top of doing a terrible job my nail tech kept insisting to drive me home when I declined multiple times which was very scary. Do not recommend Michael . read more

This is probably the worst nail salon I have ever been to. I had acrylic nails on and I wanted them taken off to put a new set on and multiple nail artists told me to keep waiting and I was ignored when I said I was next in line. I waited an hour and a half to even start getting my nails done. I got acrylic nails with a French tip. She did not put dip powder on my nails and it was $70. One of my nails just completely fell off like I had bought a set at the store and glued them on. I got my nails done not even a week ago. read more

I went in for a no chip mani and regular pedi as a walk in because this place is near my work. Tich (pronounced "tic") did my nails and did an EXCELLENT job. Really great massage for the mani and the pedi - my favorite part. He was meticulous but also efficient, which is a very hard combo to find. I've never had a pedicure where I don't feel ticklish during the exfoliation / pumice part, and this was probably the closest I'll ever get. My nails look perfect. Polish: The color I wanted for my nails was discontinued, but he found a very similar color, and I actually liked it better. Price: $30/no chip, $30/pedi, $10/shellac removal. Cons: The woman who removed my shellac and cleaned my cuticles accidentally made me bleed once on my pinky. She immediately apologized, and it was very small. Not great, but not a big deal to me. Overall, this is a clean, friendly nail salon. I'll be back! read more

Paradise Nails - Sorry for the picture of my foot. But my nails look awesome! - Nail Salons Near Me - Madison, Wisconsin

I'm not sure what the bad reviews are about because I have had nothing but good experiences here. It very well could have to do with the specific nail technicians, but I have had 3 different employees do my nails and I loved them every time. They are very quick and efficient but have incredible attention to detail. The only reason I'm not giving 5 stars is because their prices don't really make sense and it kind of seems like the employees just charge what they think is right as it never coincides with their posted pricing on their board and website. That being said I still think it's an incredible deal considering the prices at other Madison nail salons. My initial full set was $65, and the following fills and color changes I had were $50. I wish I knew the employees name's so I could specifically recommend them, but I think they all seem to do a really good job. read more

A lovely, organized and efficient shop! The young woman who did my fill and gel polish was amazing! I wish I got her name, and I'd certainly come again next time I'm in town! My favorite color:430 Ferrari Red‼ 5 stars for attention to detail! 5 stars for customer service. Love my nails! read more

Paradise Nails - Nail Salons Near Me - Madison, Wisconsin

Service and quality is just ok. I had a pedicure yesterday and I was supposed to do a dip manicure today but i cancelled. My pedicure was $55 and I have polish on the sides around my toenails. Can I clean it up? Yes, but I paid $55. I ended up painting my own nails and they look as good as my toes... Also, they close at 7:30pm and I saw someone walk in at 6:28pm. She was refused service because she was told they take their last customer at 6:30 (1 hour prior to them closing) read more

I've been here twice, and from both experiences, I say don't waste your time or money unless you are able to get Thai as your tech. He's very good and the reason I had a second experience. Fortunately he saved my first experience (I started off with a woman, who thankfully realized she was in over her head and asked for an assist). Unfortunately, I think he might be the only one who knows what they're doing. My second time there, they were the only place able to get my daughter and I in at the same time on short notice, but I soon realized that they didn't turn anyone who called away. Even once all the chairs were full. I wanted a French ombre, my daughter wanted red tips, both gel extensions. My set turned out bulbous and misshapen, my daughter's were a loose interpretation of what she asked for. You could see where they applied the tip, and her nail broke 3 days later. At least her tech was cordial... The man who did mine was very rude. There was no arm rest, so my elbows were digging into the edge of the table, and he took up all the leg room underneath, so I had to keep my feet on the chair (with wheels). He finally gave me a towel for under my arms, but it kept slipping and the chair kept sliding. Yet he complained that I kept moving, like I was doing it on purpose. Even when there was no movement whatsoever. He even got up (very dramatically) at one point to huff and puff and shove a pillow behind my back, even tho my neck never touched the pillow or the chair back. It was very strange. Then, I asked him to fix the nails, as I could see that one side was heavy handed just from watching him, and he told me "they're not done". I asked again and was ignored completely. He never did address my repeated request to even them out. So yea, save your time and money unless you can get in with Thai. Point blank, period. read more

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First time here! I am very picky about my gel nails. They are perfect. Thai listened to what I wanted and went above and beyond for me I feel! Very impressed. My new nail place! Thank you! read more

Paradise Nails - Best nails! - Nail Salons Near Me - Madison, Wisconsin

Worst acrylic manicure I've ever gotten. It looks like I did it myself. Uneven polish. I spent hours filing the nails after my appointment to make them look halfway decent Week update: after one week of having these acrylic nails one has fallen off. I have never had worse experience After removal update: I got my nails removed and the woman who helped me was very nice and said I could get them off for free. Halfway through the appointment they switched out and the man who finished my removal ripped my nails off which was very painful and damaged my nails. Attached is a photo of my damaged nails read more

Paradise Nails - Nail Salons Near Me - Madison, Wisconsin

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I have only had like 2 manicures in my entire life before this because I don't like paying for someone to do my nails when I am pretty capable of doing my own but my friend wanted to treat herself for her birthday so we went and got our nails done together. My friend called about an hour before we went and they were able to get us in on very short notice. I got a gel manicure and my friend got acrylics. I had never had a gel manicure before so I have nothing to compare it to, but I was definitely satisfied with how it turned out. My tech shaped my nails way better than I've ever seen them and I loved the way the gel dried quickly so there was no chance of smudging them. While I was happy with how things turned out, there were also a few areas where they could have improved. First, they sat me several chairs away from my friend which made it difficult to talk to her without yelling across the room and disrupting other customers. Also the tech didn't give me the color I asked for; she gave me the next color over on the palette which I didn't realize until after she had already done a few of my nails. I ended up liking this color so I wasn't mad, but it was just the idea of her giving me the wrong color. There were also two young girls (who I assume were the children of the staff) running around in the store and hugging a lot of the techs. One of the girls crashed into my tech and her hair ran across my still-wet nails, and the tech had to redo at least 3 of them. In the end though, like I said, they all turned out good, and I am officially a fan of gel manicures. read more

Paradise Nails - Gel manicure - Nail Salons Near Me - Madison, Wisconsin

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Amazing job by Jackie! She made sure every nail was perfect ! Will definitely be returning! read more

Paradise Nails - Amazing job by Jackie!!! Will definitely be returning - Nail Salons Near Me - Madison, Wisconsin

I made an appointment at noon today for a 5:30 pm pedicure. I work around the corner so I often stop here on my way home. I got to my appointment at 5:28 and there was so many college girls waiting. I asked about my 5:30 pm appointment and the owner responded with it's going to be some time for your pedicure. I will never go back to this nail salon. I don't have an hour to wait for a pedicure when I made an appointment. Not to mention they were rude and not very accommodating. read more

I've been here multiple times, and it ranges from "alright" to "good." I even called once or twice to let them know I was coming, with how many people, etc. It doesn't seem to matter though, each time I called I still had to wait as if I surprised them by showing up. On the other hand, I've barged in on a tight timeline without calling, in desperate need of their service before leaving town, and they were able to seat me immediately and get me out of there on time with my nails reborn. If your priority is to get it done at a good price, and you crave accessible parking and extended hours, this may be your spot. However, coming here is a bit like a box of chocolates - you never know what you're gonna get. I've had an older woman work on my toes and tips and she did a wonderful job -- she was thorough and efficient, but I still felt pampered. I've also had a few younger technicians who seemed to be in a huge rush to get out of there -- plowing through my cuticle trimming and slapping on some paint. I mean efficiency is cool, it's so industrial revolution. Why try to control everything, you know? Truly live in this complex, imperfect world. Sometimes you have to eat through the cherry cordials to get to the mocha truffle. I guess that last one doesn't make sense if you like cherry cordials. :-X read more

I'll keep this review pretty short because my thoughts of Paradise Nails are simple. I did not like my mani/pedi experience. While I was waiting, I noticed that the nail salon had no music playing so that it was awkwardly silent and you couldn't have a conversation without feeling like everybody could hear you. There was also no AC and no record that my reservation was ever even taken. I told the guy doing my nails *twice* that I was getting a manicure as well, and he kept forgetting, sigh... Worst of all, the quality of their nail painting and nail handling was very bad. One day after my mani/pedi, I noticed that there were bubbles in the nailpolish on multiple fingernails. Two days later, my fingernail polish was already chipping. I also noticed on my toenails that they did not take off all of my remaining nail polish... I could still see the red polish under my nice new green color! It looked terrible! They also did something wicked to my cuticles because they won't stop peeling. Bottom line: good location, decent price, but BAD SERVICE and bad quality nail treatment. The manicurists clearly don't actually care about the quality of their work. I will not be coming back here. read more

Paradise Nails - Chipped nails after 2 days - Nail Salons Near Me - Madison, Wisconsin

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I've been to less expensive salons & some more expensive. What I can say about Paradise is the prices are very fair & the service is outstanding. The cleanliness is unmatched. The friendliness of the staff is wonderful. I was given a polite & friendly greeting on the phone when I called for an appointment. When I arrived for my appointment, I was provided a friendly personal greeting as well. The pedicure I received was amazing. Well worth the money spent. I'd highly recommend using them if you're in Madison. read more

I want a refund. These nails are disgusting and already falling apart. She even yelled at me when I asked if she could file the link and replace it with the nude I had originally asked for. read more

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