If you do decide to shop at this store, shop at your OWN RISK and I mean it. No RETURNS or EXCHANGES at this establishment. The motto "Customer Satisfaction" and "Customer is always Right" is non existent to this place and the owners. The owners do not take any responsibility for expired items, even if it means expired caviar, milk products or grains with bugs in it may present a health hazard. I was told, "I don't care", "You probably did not store it right.", "When products leave my store, I have no responsibility" over health safety of customers and if I have questions or concerns I can call the phone number on the jar to speak to the manufacturer. Make sure to check the expiration date on everything, even if the item is behind their counter. My mistake was I purchased their caviar, at Hopkins location, which is behind their counter now and did not check the expiration date as the cashier put the item in a plastic bag right away. The expiration date was questionable as most of the digits were wiped off and the caviar had a foul taste. In my opinion, they should have made the exchange and I actually was going to buy a more expensive caviar in exchange. Notice I didn't want a refund. But no, the owners decided if it doesn't smell bad, it is probably still good and I'm just being picky. In response to what if we will get sick because you can get really sick from a bad caviar, the owner said that he doesn't care. By the way, the owner wasn't there and I was told to call the number on the door to talk to him. He told me to leave the product there and he will check it out, but I'm screwed one way or the other - either I'm picky or didn't store it right. Didn't know there was a special way to store it in the fridge or transporting it in the winter. Once again, I told him it's a waste of my gas driving back and forth, he stated that he could care less.
Also, needless to say, in the past it was suggested to me by their employee to scrape off the mold from their expired cottage cheese and it is still ok to eat. Just because they fail to dispose of old products, doesn't mean that their customers have to waste hard earned money and throw away the stuff they buy. It's no different than robbing people. Quality is expected whether you operate an ethnic or American store. read more