Some of the best customer service I have ever had. I scheduled with them to fix some paint and body damage to my vehicle and everyone told me it was going ti be atleast $3,000+. It wasn't even $2,000! I had to reschedule due to work and they gave me no issues. And the owner gave me a ride back home since I did not have a ride to take me after dropping off my car. They repaired it in 3 days! Crazy fast and it looks good as new. read more

The whole team is amazing. Will is wonderful with paint and Stephanie has wonderful customer service. We were hit 2 different times in two different parking lots and both times, they treated me so kind and afterwards, my car looked better than before. I will continue tog I've them my business for life. read more

Friendly people, Beautiful work, They make it easy for the customer to drop off and pick up the Vehicle, Thank you.

They were very rude and filled my spot within 30 min without calling to see if I had a problem and wasn't going to make it, my insurance says they rip you off read more

I can't say enough good things about our experience. Stephanie was so kind and helpful and my Honda looks great. We had to leave Paradise after the fire, but we will always drive up to support Paradise Auto Body...definitely worth it. read more

Paradise Auto Body does such great work! Stephanie is so responsive to my concerns and works to find used parts when I need to keep costs down. And they really do very fine work. I won't go anyplace else. (If she isn't burned out.) read more

Took my truck to this place for an estimate. Stephanie(owner) seemed very nice And said that she could get my truck finished in November 2021. She did the estimate and we went from there to my insurance company. I had asked a question about my tailgate. Insurance did not want to replace the tailgate so I sent a message to Stephanie to move forward. The next message I got from Stephanie was that her first appointment was February 14, 2022. I then sent another email to Stephanie and asked WTF changed. She didn't answer why the date was so far out after she had told me that she could fix my truck in November. She responded and still didn't answer the question but told me to stop sending rude emails. My first email was definitely not rude. I just wanted to know what had changed. I had a friend that was an insurance adjuster for The Hartford. He told me that they were the worst. I blew this off and went to Paradise Auto Body anyway. This is the only body shop that is within 20 miles of my house. The Camp Fire burned down the rest of the body shops that were in Paradise, Ca. In my opinion Stephanie told me a lie when she said she could fix it in November. Still blown away that she told me February 14 after being told November. If I could give her zero stars that would be my choice.NEVER GO HERE! read more

My dream car was rear ended by another driver just a few months after purchasing the vehicle. It was the first time I had to work with a body shop for major repairs. I feel so fortunate that my insurance carrier recommended Paradise Auto Body. Justin and Stephanie were very thoughtful and reassuring throughout the entire process. They provided clear expectations about the repair timeline and what I could anticipate, and they managed delegating the repair work at local service departments. They were very thorough and focused on the quality of their service and the well being of my vehicle. The repair work turned out great, where the bodywork and paint matching were so perfect that my car looked just as it did before the accident. I highly recommend Paradise Auto Body to anyone who is looking for help with their vehicle. read more

I absolutely love the service I received from paradise autobody. Even though my insurance messed up they made sure they got me back in my car on time. They had it done super quick. I will go back to this place maybe even to just say hi well hopefully to just say hi. Thank you!!! read more

I have to say... If you are a fan of AWESOME customer Service and in need of Auto Body Repairs... I suggest you go to Paradise Auto Body. Stephani Contreras is the most friendly, get it done RIGHT person I have met in a business in a very long time. I was having some trouble getting the insurance company to pay for the rental. Mind you, this accident was NOT my fault. Stephanie handled it with care and concern that I was be treated correctly. The work they do is A++ and the ease of getting in and out in a timely manner was exceptional! I highly recommend them! I will always go here and support awesome work and customer service. read more

Great customer service and awesome repair shop! Got a dent in the fender of our car that started to rust. I received several quotes from different shops around town. They were so friendly, explained in detail what needed to be done, and gave the best quote. They said it would take a couple days. We dropped it off one morning, and, sure enough, two days later it was ready. We can't tell which side the dent was on now! They did such an awesome job! Highly recommend Paradise Auto Body! read more

Geez, where to begin..... Well let me start by saying I just picked up my car 15 minutes ago, drove home, and here I sit writing a review... That's how impressed I am, with everything at Paradise Auto Body... From the moment I called the shop the day after hitting a Coyote at 65 miles an hour :(. And looking on my insurance companies website, for shops they worked with, I spoke with Stephanie, who in a matter of minutes had managed to calm my nerves and have me laughing hysterically at the same time!!!! Just what I needed let me tell you, she was awesome and so knowledgeable, you can tell she knows her stuff. Which for me being a single woman with very little expertise in this area, was huge! So after the initial inspection, they scheduled me to come in as soon as they received the replacement parts. Well in the few days that it took for them to receive the parts, I noticed my car was leaking oil out of the oil pan, from the impact of the Coyote...... Ughhh, I panicked, called Jane in the office whom immediately had Stephanie call me, once again nerves calmed... "Don't worry Marnie, we will take care of it". And they did, from beginning to end they took care of EVERYTHING! And so that takes me to the actual workmanship, outstanding... Such attention to detail, that you literally cannot tell half of my front end was missing, these are true experts, whom obviously take pride in their work, it definitely shows.... Oh and one last thing my car has not been this clean inside and out since the day I bought it!!! Woohoooo thanks guys! You are all wonderful, Thank you so much for everything, I will recommend you to everyone I know!! read more