AVOID CONSIGNING WITH ELITE REPEAT! I am in law enforcement and know theft by deception…read more Unfortunately, I am a victim of it by this store. Don't be one, too. I consigned three pieces and after not hearing whether or not they sold, contacted the store. I was told they did sell (two anyway, the third they couldn't give me an explanation what happened to it), and that a check was sent to my house. Either that was a lie (most probable) or it was lost in the mail. Either way, I never received a check. The store said they'd send another check less $35 for a stop payment on the first. Then they changed their mind and decided not to reissue a check for any amount. The figure is too small to pursue legal recourse and not worth wasting my time. But it's not so unimportant as to not raise a red flag to others.

I agree with the post of Michael P. If you notice ,all the positive reviews are from buyers not…read moreconsigners. Please do not consign with this woman, her communication skills are very, very poor as are her business practices. All the bullet points that she lists on her website for how the process works with the consigner are not followed. While I was emailing her my photos of my items I found that her emails were curt with poor grammar, misspelled words, very unprofessional. I hired her delivery person who was exceptional to pick up my items and take them to her store. I never heard from her. According to the bullet points on her website, she collaborates with the consigner on the price which makes total sense. I would want to trust the judgment of somebody that is in the business of selling used furniture, however, after two days, I never heard from her. I emailed her and she said she was listing sofa for 449$, chair for 388$, I do not consider this as collaboration. When I looked at the website and saw a picture of my sofa, the price on it was 499$ ,not the price she told me in the email. I have not heard a word from her in almost 2 months, I will be reporting her to the Better Business Bureau and the attorney general. There is a paper trail in the emails, however I didn't receive any kind of receipt or agreement to sign, lazy, and a poor way to run a business. Technically there is no proof she received the goods and I do not even know if I will ever hear from her and I really don't care at this point , it's quite disconcerting as I paid $300 to have these items delivered to her shop. Since my sofa and chair are still on the featured items on the website, I am assuming that they have not sold , again minimal to no communication. She is making a lot of money with very little effort and the consigners are her bread and butter. They should be treated with respect as if not for them she would not have a business. Please do not consign with this woman. She needs to be put out of business for her poor and shady business practices. I don't know if this is just laziness or some kind of entitlement. It appears she wishes to obtain items to sell with minimal effort , communication, and paperwork. Therefore is there any proof that I delivered the furniture to her? I only see one negative review from another consigner.i am wondering if other consigners have had similar experiences and they are just not posting them. As I already stated, I am reporting her to the Better Business Bureau and the attorney general, I want it on record. Also I responded to her email one morning during the initial process early, before 8am and I certainly don't expect people to respond immediately outside of business hours. But I got curt email indicating "we do not open till 10 AM " which I can only assume meant -why are you emailing me so early? Very rude. She answered my question briefly and said we don't open till 10 AM and it is not clear why she said that as I said nothing about what time they opened in my previous email ,so I can only assume that she meant I shouldn't have been emailing her that early. There was no expectation on my part to have her answer the email before business hours. Rude and poor business practices. I believe I have given several examples of her poor communication and unprofessional attitude/ behavior in this review.

Best place to find just what you are looking for , and the prices are very reasonable on most…read morethings. Friendly helpful staff

Compelled to rewrite this review today. Suffice to say I used to really like this small chain…read more Their furniture was great and I always found treasures while supporting small businesses. But in the last couple years, everything's gone downhill. The furniture isn't just "gently used" anymore - it's flat-out DIRTY! I could even deal with that if they'd lower prices, but the staff's attitude is the real problem. Service quality varies between stores, but Hanover (my old favorite) has gotten terrible. I do NOT recommend shopping here. I'll sum it up by saying some of the staff are a little too outspoken and mean-spirited in front of customers. The last time, ever, I shopped at FCG was very uncomfortable. This store's management needs to remember that customers have ears.

Simply Vintage is a cute furniture, painting, refinishing vintage shop. If you're going to Simply…read moreVintage you're probably going for 3 reasons. - picking up a custom furniture piece that was refinished for you - Taking a great class on milk paint, fusion paint or chalk paint - Picking up some paint - Browsing. The shop owner is extremely knowledgable and friendly. She's more than willing to provide tips and listen to you talk about the project you're working on or give advise to you from afar on Facebook. She's a gem. I absolutely recommend anyone looking to refinish a piece of furniture for the first time or buy a piece to check in at Simply Vintage first and see how the owner can assist you.

Super cute shop. We went inside but were looking for more of vintage furniture. They had some cute…read morestuff. A lot was catered towards beach theme, but that is kind of a given because we were in a beach town. I didn't give it five stars because they had a lot of actual things for sale that were the same, not the antiques like I wanted. For five stars I would want it all to be antique items.

Sandy is the whole reason to visit her amazing shop in Scituate, MA. Lots of great priced items,…read moreall displayed in a spotless clean shop, right in the middle of the village.

We dropped off 8 chairs to be upholstered, which included removing the cane. We received personal…read moreattention and direction for best type of fabric to use as well as how we could prepare the chairs to allow faster turn around and save a few dollars. The chairs turned out amazing and were done within a week. Couldn't be happier.

Kevin is lovely -- he does an impeccable job with all of the details on upholstery projects and…read moreprovides excellent customer service. He helped me meet a tight timeline for a client. Happy to use him again and again for projects as a result!

For about 45 years I've supported this store as a buyer and as a donor. The best buy - of my LIFE -…read morewas here, a camelhair winter coat, perfect size and $20! The employees who staff the intake area are just delightful, helping carry items to the donation area in the rear of the store from your car to the holding bins. I do a Swedish Death Cleansing about every 4 months, so I always have items piling up in the back seat of my car, waiting to go. Also, pro tip: if you're lucky to lose a little weight and your clothes are looser than normal, clean 'em up and donate! It makes it less likely that you'll creep back into that bigger size if they're gone and someone else is looking good! Inside, the store is bright, staffed well, the items are out to sell and if you don't see what you want today, go back tomorrow, and tomorrow, and tomorrow. New things are always to be found. And you'll feel pretty good for supporting a charity that actually benefits people in our local community.

I have been shopping here for 25 years and I have never met a rude associate. They store is clean…read moreenough and organized. I find so many high quality items for the kind of prices that should be on USED items. I have been to the large FOR PROFIT store up the street and the prices are so crazy, seriously. I know that the CEO of this said store makes 400,000 + a year and execs make 250+ they give 1% to charity. I shop at Salvation Ary because they are a charity and do so much to help make this world better. I only donate to them. I think based on my experience here that some of the Yelp reviews are not real customers. Thank you and God bless you!

BUYER BEWARE!!! Lies, non-existent customer service, missed delivery dates, zero communication, and…read moreconstant excuses. I waited months for a furniture purchase while delivery dates were missed multiple times, with delays disclosed only after I repeatedly chased the store for updates. There was zero proactive communication throughout the process. I've had the great misfortune and displeasure of having to deal with Anthony Goode, one of the proprietors. He needs to get a serious lesson in customer service and hospitality or get out of the retail business. After the second missed delivery, he was unapologetic, deflected responsibility, and refused to provide a guaranteed delivery date. When asked to put everything in writing--including delivery commitments or compensation--he insisted on phone calls only, an apparent attempt to avoid a written record. After extensive back-and-forth and continued refusal to provide basic accountability or a firm delivery date, I was forced to cancel the order. Despite this, the business has refused to issue a refund of my 50% deposit. This is an unscrupulous and deceptive business operation that avoids transparency and accountability at every turn. Save yourself the time, stress, and money--do not shop here. Buyer beware!!!

Just want to give a huge positive shout out to Nathan at BoConcept in Boston…read more I visited my son in Boston and found the store on a whim. Nathan was completely gracious and very experienced with the creative and sales process. I returned to Atlanta to share some thoughts about a sectional sofa that I saw while in Boston. Later in the week Nathan remembered me and was so helpful during the long distance purchase process. Cudos to Nathan...cant wait until the new piece is deliveded. Michel

When I first walked into Calico I was greeted warmly by Paula who is one of the designers. She…read morehelped pull a couple of fabrics and promptly gave me space to explore. I was overwhelmed by the array of beautiful textiles that were divided into color groups. Since I was there to pick out fabric options for a client I was able to take home a few samples to share. The check-out process was very simple and allowed me to show them to my client in person. Once we decided on a fabric, Paula helped me process my order and explained the various options. Overall I was happy with the experience and will use Calico again.

I'm all set with this place. The woman who I think is the manager is so miserable. I felt like so…read moreshouldn't be working in customer service. Felt like she wanted to be some where else. My daughter also had the same experience. She bought a new home me in Cohasset and needed ideas for fabrics .. she said the woman was so awful..... maybe the women there need re training