I smile every time I see their truck come around the corner. This is the loveliest company;…read moreeveryone is kind, friendly, upbeat, and the service is exemplary. We've used them for years. When our dog was at the vet, they prorated the bill for the days he wasn't home, automatically. We didn't even ask for it, that's just the level of ethical service they provide. Worth every penny.

I used to have an opossum problem in my backyard. The opossums never returned, but the problem…read moreremains that the backyard shed and one corner of my patio where they nested need to be disinfected and deodorized. Today, I spoke to Steve. Although I live in San Diego, CA -- an area that his company does not service -- he STILL gave me excellent recommendations on how to proceed, and he was very patient in answering all my questions. If I lived in Texas, I would hire him in a heartbeat!!! Ethical, knowledgeable, and very accommodating. A great guy. Angel M.

I received a message from John Michael and Kathy, the owners, regarding my concerns. They have…read morereviewed the training with their staff and addressed the issue. I have since dropped my Ramsay baby off again for grooming and have been very happy with the experience.

I brought my previous dog to this business for years and was always satisfied with the care and…read moreservice we received. Because of those positive experiences, I felt comfortable bringing my current dog here. Unfortunately, my recent experience with this new groomer was completely different and deeply disappointing. I took my Great Pyrenees in for a routine groom and removal of a few mats. What should have been a simple appointment turned into a painful and distressing experience for both my dog and our family. When my dog came home, it was immediately apparent that something was wrong. His haircut was extremely poor, but that is the least of my concerns. The groomer severely injured his ear, which has since become infected and required veterinary treatment and antibiotics. In addition, whatever was done to his feet left him in obvious pain and very anxious requiring medication for anxiety. For days afterward, he would yelp and pull away whenever anyone touched his paws, and he was unable to enjoy his normal walks because of the discomfort and even had difficulty standing long enough to eat. A professional groomer should never send a dog home injured. Accidents can happen, but the extent of these injuries is completely unacceptable. Watching my dog suffer from something that was entirely preventable has been heartbreaking. I am sharing this experience to warn other pet owners. If this review prevents even one family from going through what we have experienced, then it is worth writing.

I've had my dog for 2 years, and this was the first time I've boarded her. She is very shy and…read moreuntrusting of new places, but the staff were amazing and obviously care about the pets entrusted to them. I could tell from the pictures that Sadie was doing well, and the facility is clean. I really appreciate that you are allowed to bring their bed and a toy!

Cannot say enough good things. Take my dog here consistently for daycare and overnight boarding…read more - staff is SO professional, friendly and clearly love dogs. Owner is also very involved - I toured the back: looks great for the dogs! - really well organized - they post pictures of the dogs everyday on FB, so I can see what my baby is up to! - reasonable pricing, especially for the quality of care - door to door drop off service! So convenient in the AM Thank you all! My dog has become so much more confident since she started playing with the Bigs Group, and always comes home tired and happy.

SO grateful for this company... I am very particular what I feed my cats, especially for my…read morepurebred Chinchilla British Shorthair, Wendy. I have been feeding them a proper raw diet for years and it has cured weight problems, health issues, and shedding. I was making my own raw food for years and after getting a second cat, I just didn't have the time anymore... literally would take a whole day... Laurie's service helps SO much and gave me my day back. Her delivery is so helpful and she always communicates and is very organized. I love the Small Batch brand. I use the blends and add a few supplements to them. Laurie is also very knowledgeable and I like knowing that I'm helping a local woman owned business.

Laurie is super helpful and very knowledgeable about her products! She will help you find the right…read morefood and supplements for your pet.

I used them twice and found them to be very nice and capable. On the third attempt, I asked if…read morethey would take my two dogs that they have serviced before for $120 each. They never got back to me. They are incredibly expensive for a van service. You have to pay for them just to show up, then a premium for the grooming and cleaning.

I was really excited to try this company, but unfortunately my first experience was incredibly…read morefrustrating. I was originally told my appointment was at 3:00 PM, so I rushed home from work to make sure I was there on time. Throughout the afternoon, I was given multiple different arrival times. First I was told 4:00-4:30 PM, then 5:00 PM, then I received another call saying they would arrive by 5:15 PM. By 5:45 PM, no one had arrived, and my text messages asking for an update went unanswered. Because I had spent my entire afternoon waiting at home, I ultimately had to cancel the appointment myself so I wouldn't miss a family event. Had I not canceled, I would have missed it. What disappointed me most wasn't the delay itself--things happen. It was the lack of clear communication and constantly changing expectations. Had I been told from the beginning that the groomer might not arrive until after 5:00 PM, I could have planned my day accordingly. Instead, I rearranged my entire schedule based on information that kept changing. When I expressed my concerns, the response focused on the fact that they waived a same-day cancellation fee and had already applied a new customer discount. While I appreciate not being charged for an appointment that never happened, I don't consider that a resolution to the inconvenience of spending nearly three hours waiting on multiple inaccurate arrival estimates.

One of the best dog stores I've been to! The staff are so kind and helpful! We had an incredible…read moreexperience! We've found our new local favorite!

Knowledgeable staff and the best holistic products!. So thankful for their help! Al is super…read moreknowledgeable for dogs of all ages. Will make this a regular stop,

Riley did an amazing job grooming my Pomeranian, Hershey. I am very satisfied with the way he…read morelooks. This place always has reliable and experienced groomers. The prices are similar to other nearby grooming shops.

Groomers are amazing, my very large dog looks and feels much better.,…read more Staff is warm and attentive.

They have saved my dogs life three times now. No exaggeration. I would have lost her 6 years ago if…read morethey hadn't met me at 2:00 in the morning to perform emergency surgery on her for "bloat". I can never thank them enough for the way they have treated my family and our "kids".

This is the best vet I've ever been too in all my life of having dogs. Makes me never want to move…read moreaway from Forney because the service is always amazing. The care, love, and patience they have and show my anxious dog is amazing. My dog absolutely used to despise going to the vet, now he just jumps out the car and walks right in with no push back at all. God blessed us with Stone Creek vet and if we ever decide to move I'm sure we'll make the drive just to have our dog be cared for by them