don't like to give negative reviews in general. However, I am sad to say I feel the need. We adopted a dog from Legacy labs on Labor Day weekend. He was 9 months old which was a little surprising. My husband ask why he was just being adopted and she said it cuz of Covid and people weren't adopting. He was the last from the liter. All the pictures online showed a dog with a full coat. When we arrived he had been shaved dog to the skin all expect his head and tail.
She said he didn't have any training, which should have been a red flag at nine months to have an owner care so little for a dog to not even teach them sit and come.
To be clear, the dog is not an idiot. He learned sir very quickly, has learned to signal with a bell to go outside and is crate trained.
We got him home to find out he was not at all potty trained either, which she claimed he was. When I asked at her house about how he let her know he needed to go she responded "all the normal ways." Again, should have been a red flag.
He was itching a lot so I took him to the vet right away. He had a skin infection, his hair was matted all over his ears and tail. It took me about a week of gentle care to brush him out and remove all the mats. I didn't want him to get too frustrated doing it all in one sitting.
She also said he has all his shots. She said she would mail them. I should have insisted to bring them with me. When I reached out asking for his records after leaving, she said oh yea he needs rabies and last kennel cough. I asked why she said he had all his shots and she said that dogs don't get their rabies and kennel cough until 1 year. Google search proved that wrong. He never had his 1st rabies or if he did, she didn't send the information.
He is severely underweight. He weighed 41 lbs and you can clearly see his hip bones. The vet and all pet store employees have asked about it. As a standard poodle, sure he will be lean, but not THAT lean.
I communicated to her that I was disappointed that things were ask she communicated and that she sent a dog with a skin infection.
And that's when she stopped responding. I asked for more information on his breed and the exact dogs of hers she used to breed him and she refused to respond. I gave her a month to respond thinking life can be busy so maybe she just needed time to catch up. I reach out over several weeks to 3 different forms of communication.
Also when taking him to the vet, I found out he was microchipped already.
I honestly half wonder if she found a dog on the street or at a shelter and tried to pass it off as one of her own or if she really is so unprofessional that a customer can't kindly express dissatisfaction without being cut off completely.
I will not refer anyone nor will I seek to purchase another dog from her.
On a side note, I truly wonder what the setup was for this dog, he is scared of everything. Other people and other dogs. You would think if he was properly cared for he would be socialized at a house with 10 dogs and multiple people. He acts more like a rescue than any other dog I have ever owned. read more