David call me as soon as he saw what I need .came next day and to make estimate, had two other…read moreestimates done, his was one of the lowest. Hired him he came as soon as the weather permitted, came did what he said he would do in the time he said he would get done. Very good work, did good clean up , Would hire them agin , would recommend to family and friends.

On February 18th I filled out an online form for this company to give me an estimate. The…read moreconsultation was scheduled for February 21st. David Fugate came out. I told him what we needed done, he took pictures, we chatted about the process and he said he would get back with me. On March 1st he called me and asked me if I still needed the work done.??? Today is April 29th and I still have not heard back from this man. I'm going to have to say that this company's not very reliable.

First of all, I was amazed at Jarred's timeliness and diligence getting my work done. Alerting me…read moredaily, he was his way, not missing any day, and NO failure to show up. I appreciate his communication skills very much. It was rather a large job of landscaping requiring a lot of demolition. Nonetheless, the work was completed in a very timely manner, professionally, and even better than I had imagined. So very happy with the end result. And Jarred is a pleasure to work with.

I called Jerrod a little after noon on a Wednesday when I was informed by my tenant that her water…read moreheater was leaking. Living in a very rural area it is sometimes difficult to find a reliable and responsible person to do services in a timely manner. Jerrod said he could do the job and would be on the way as soon as he picked up a new water heater. I didn't realize Jerrod was located in Kanawha County and my rental was in Raleigh County but Jerrod showed up and completed the work. As it turned out, he had to make another trip to swap water heaters do to space limitations. He also had to remove a door frame to get the new one installed which he did and replaced and repaired the door frame as well. Jerrod is very service oriented and is very professional and courteous. I highly recommend!

I would recommend this company to anyone who ne hvac work done. These guys are superlative. Honest…read moreto a fault, compassionate towards their clients, polite and considerate. They make you feel as if you've known them forever. They come in as workers but soon you become friends and know you can trust them. In the end you are friends. They just go out of their way for you and even clean up after themselves and not leave anything for you to do. This is one of the best outfits I've ever dealt with. You won't regret your decision t hire them.

Terry Romeo, owner. Operator of Arctic Air has been to my home several times. He saved me thousands…read morewhen he fixed my air when another company said I needed 5,000 of work. You can read my review on his website. But this time he went above and beyond. My pipes burst and started flooding my basement close to midnight last night. I am a 58 year old lady who has my college age daughter living with me. I was in my basement standing in 3 foot of freezing water and had water spewing on my face and chest. I called Terry Romeo at midnight last night because I did not know how to shut off the water. He tried to talk me through it but ended up coming to my house after midnight, last night, to walk through 3 feet of water and shut it off and today he came while I was at work and drained the basement and fix the leaks, while I was at work. He is an angel and we don't have enough like him around. 19 stars!

Joshua was awesome in helping us with installing a shower to create a full bath in our basement. He…read morewas professional and courteous and made sure we were comfortable with everything he was doing. He is by far the best bang for your buck on contractors in the Charleston, WV area! Highly recommend!

From the owner: UPDATE: we have been temporarily out of business for the last year, we are back and our address and…read morephone number are updated, we also have an automotive service now too, sorry for the inconvenience and we are happy to be back. With over 15 years experience building and repairing residential and commercial properties for several major contractors in kanawha county, we are now pleased to offer affordable terms to the community as our own entity, a name you can depend on and trust, better prices, better service, better homes with Better Home Repair. So contact us today to setup your free estimate, our offices are open 24 hours a day 7 days a week, we even offer a special one hour or less emergency service, for a small fee we'll get a repair man to you within the hour, for Charleston residents and buisnesses only, non-Charleston residents times may vary for emergency service. Veterans, disabled and elderly discounts available on request.

If I could give them ZERO stars I would. This roofing…read morecompany turned my experience into a masterclass in incompetence. We paid them upfront, and that's apparently where their effort ended. From there, it was nothing but a cycle of false promises and pathetic excuses. They told me again and again that they'd be here "tomorrow," yet not a single person ever showed up. Not once. Their communication is beyond bad--it's practically nonexistent. I had to chase them down just to hear the same empty line repeated like a broken record. It felt less like dealing with a business and more like dealing with someone who thinks "customer service" means pretending to care for 10 seconds and then vanishing into thin air. The level of disregard they showed for my time and money is unreal. If this is how they handle the scheduling, I shudder to imagine what their actual roofing work would look like. If you value your sanity, your schedule, or basic human communication, run the other way. This company perfected one thing: being spectacularly unreliable.

Justin answered my call promptly and began the process of giving my company a quote…read more He collected all the information necessary to give us a quote. His grasp of where we are currently and where we need to be was impressive. I look forward to receiving his finished evaluation of our next step on this project. I am optimistic about dealing with Roofing America.

Does very shoddy work and has a very difficult personality. There are much nicer people in the…read moreconstruction business who will do better work at more reasonable price.

Got back to me right away. Was willing to go out of their way to consider my job. Very easy to deal…read morewith.

Highly recommend you save your time and find someone else…read more They do offer a wide range of services and amazing price but is too good to be true and don't get to all the things they promise. The lady that cleaned did do a great job with the portion she did do. I was excited to work with them but ultimately disappointed. They are extremely tardy or no show week after week and over promise. I tried to be understanding but found out very quickly that the owner Joel has the largest playbook for excuses. I'm sure he will respond to this saying that they have windows of arrival and more excuses etc. about why this account went south and that he tried to make it right. But all he did was make more promises he never kept and as he clearly outlined in a series of uncalled for aggressive, unprofessional texts (swearing) at my husband that he had no intention of ever coming. (Have screen shots to back it up if he denies). I would like to also add the large window of arrival was never explained to me when I booked over the phone and we had an agreed upon time and was a complaint of mine week after week. Regardless of this, they were late outside their massive window of arrival anyway. I have plenty more I could add but will digress.

Used Joel and Christina for a couple months for my airbnb. Worst cleaners I've ever had. We had a…read morechecklist that they flat refused to follow, saying their own list worked better... then would miss over half the things we requested (that they acknowledged and agreed to). I'll talk about just a couple reasons we decided to find someone else, but know that there are more reasons than you could count. First, one day they said they could not get all the linens done in time (which was false, because I've done the same number of loads in less time when I was cleaning the place)​. They asked if they could take a load of linens to their place to wash and bring back to time. I agreed. They never returned the linens. After we stopped using them, I contacted them several times asking to meet for them, willing to go out of my way to retrieve them and they were always somehow unavailable at the last minute. Those linens were worth a couple hundred dollars, but call it shrinkage I guess. Next issue. We had scheduled them to come out over a week in advance. Day of at 3:00 PM (they said they would be there by 11 AM), I see that no one has entered the house. The lock is electronic and sends an alert to my phone telling me when someone is there. I had guests arriving at 4:00 PM and this had been communicated to Joel. I called him to ask why they weren't there yet. He was very clearly under the influence when I picked up. I chose to ignore it. I arrived at the house an hour later, just as he finally pulled in. My guests, who were from out of state visiting a very sick relative, had to wait over 3 extra hours before they could check in. Finally, another weekend, I ran by the house to drop something off and noticed none of the beds had pillows or comforters on them. All the pillows were stuffed in the closets. The comforters were all dirty in a pile in the laundry room (which is detached from the house and has a dirty floor). A load of soaking laundry sat in the washer. It was a Sunday. Joel had been there Friday. I had guests coming Monday. I called Joel to ask what was going on and he said they were planning on coming back. No, you weren't. It had been two days. The laundry was putrid. The beds were unmade. Nothing had been cleaned. I personally cleaned the whole place and Joel had the audacity to give me a half refund. Half. When they had not done 10% of the work. Whatever you do, don't use these people. They will not come when promised, won't do what was promised, and will charge you without having done the work.

Business was fast, responsive, and flexible to our situation. They were far worth the price for the…read morepunctuality and professionalism. Looking forward to hiring the again in the future!

Communicative, friendly, and quick. I would definitely use Dirt Shifters again when their services…read moreare needed