Run.....Don't stop just keep on running from any of these low life scam companies. Spoke with Aldo…read moreJimenez. For a $5000.00 loan on my car it would cost me more than 70% interest rate per year or $350.00 per month interest. What a rip off. You may contact me @ AMOLINA1904@MSN.COM

I was absolutely blown away be the level of professionalism and efficiency. These folks have earned…read moremy business for life. Nancy and Aldo are fantastic. I would definately recommend them to anyone looking to get a loan anytime.

Great customer service in person and over the phone. They are always smiling when I go in.read more

I would give negative stars if I could. My overall experience with schools first FCU has been meh,…read morebut my recent experience at the Palm Desert branch was awful. I had contacted in advance to ask what I needed to do, because my mother recently passed and my brother and I were beneficiaries on the account. It was my impression that beneficiaries are added to an account for a smooth transition. I was told I would be sent a bereavement packet, so I wouldn't have to be inconvenienced In my time of grief. So I waited for the bereavement packet to arrive. After about 10 days I decided I better go in. I brought an official death certificate, and ID with me. I was assisted for over an hour with a daunting process of having to receive 1/2 of my mothers account, because my brother and I, both credit union members, myself a retired teacher, could not just take over the account. We had to each have separate distributions. Since the amount of my cashiers check was so large, I was asked to come back after all the approvals were completed. I was told I would be called on my cell when I should come back to pick up the check. After about an hour I was called to come and get my cashiers check. I returned, checked in and was asked to sit in the lobby. I waited in the lobby for about 40 minutes and watched people come and go. After 40 minutes, I was called up to reception and told that they received approval so I should get in line for the teller. I got in line behind several people, all of whom I had watched come in while I waited in the lobby. I am disabled and in extreme pain while standing. I finally went to reception, now ticked off and asked why I was standing in line after waiting for so long and being told all was approved when I was called to come back. They explained because the teller has to cut the check and someone else sign it. They were oblivious to what I was asking. I was so pissed off now, that I only dealt with the manager to get my check and get as far away as I could. Admittedly, this was a lot more money than should have been In a credit union, I seriously think my Mom had put it there to make things easier for us. I have still not received a final statement to see what was in the account and confirm the distributions were as expected. To add insult to injury,now a month later, I got that mail telling me what to bring in with me as the beneficiary. The letter states that it is their pleasure to assist me at this difficult time. It then continues to refer to some other person's account! They didn't even copy and paste the letter completely! They put my mom's name once, then referred to someone else! I share this so you know, if you need accuracy, and customer service DO NOT go to Schools First FCU,especially if you plan to use the PalmDesert branch!

They acknowledged me right away. They assisted me in a timely manner. Used my name several times…read more Everyone at this location was very professional and friendly. My needs were met and they gave me a few suggestions. I have several accounts and products with Altura. I referred my husband as well as other family and friends. I've been to other locations and they were friendly, but this location is different in all the best ways! I highly recommend them. Thank you

If you are in the used card market, I would recommend researching auto loans available through…read moreAltura Credit Union. I found a promotional rate that beat the pants off what the dealer had to offer me. The staff is friendly and answered all my questions right away and followed through when they said they would.

27 People in line and one teller open. After 37 minute wait…read moreI couldn't have been happier to close my accounts and take my money to a place that can provide reasonable service. That's all I want just reasonable service. I'm not asking for too much but 37 minutes in line is a joke.

We have been with Chase and their predecessors forever. We appreciate their availability, wherever…read morewe find ourselves, and the staff is always on top of their customer service game. We have had checking, savings, CD's, Ira's, and pension management with them. Enough so that we have special services without extra fees, like check printing.

There is almost always a multiple person line and workers that seem unmotivated to help those in…read moreline.

For your real estate or estate planning needs, Diana is top notch…read more She has a high level of professionalism and expertise combined with genuine warmth and friendly humor that makes the experience a joy!

Diana was so professional, communicative, and easy to work with! Highly recommend her services for…read moreyour notary / witness needs.