Whether traveling to pick up product in person or ordering on line it has always been an easy great…read moreexperience. In house the staff is extremely knowledgeable about their products and have advised me beyond my expectations. Devon and Mike are my favor people there for servicing my purchase needs. Have been using them for over 5 years and hopefully will continue using them until I retire my business.

I really appreciate the knowledgeable and friendly staff here who will always help and offer…read moreadvice. And they made it so easy to call in orders and pick them up throughout covid, but it's great seeing them in store now too.

Great selection and courteous customer service! They are really well staffed for a weekend…read more They have awesome sales, you can do many crafts for low cost. We went for a specific item which they were out of stock but we found it at another location. Special Shout to Denise... we had a full blown toddler tantrum. A customer was so rude and said shut up to my granddaughters crying. Denise quickly apologized and said we should not be embarrassed because this is a typical age for a toddler. It only lasted 3 minutes and she put herself to sleep right after. Thank you Denise for being so kind.

We were planning to decorate for Halloween and decided to check out this store. It's packed with…read morealmost everything you could possibly need! It's a one-stop shop where you can find all the decorations you're looking for. So convenient and well-stocked!

I've used them several times, they are always very helpful. All of our projects turned our…read morefantastic.

As I read through the other reviews I see that I'm not the first to run across Ms. Maryann's…read more(owner) nasty attitude. I had been saving up a visit to this art store as a treat to myself, because as an artist, to finally find an art store near home (La Grange), well, let's just say I was excited to find a local business with which to spend my money. With Blicks more than 15 miles away, I thought I'd hit the jackpot. WRONG. I walk in and was accosted by the owner. Maryann: "What's up"? Can you imagine my face? Imagine, shock, amazement...stopped in my tracks. Who greets a customer like this? Furthermore, do I know you? That you feel you can dismissively ask me, "what's up"? As if I'm interrupting you. OK, you know I'm thinking happy, happy--joy, joy when I arrived and she just BLEW THAT FEELING the moment I walked in the door! Me: (trying to recover and remember why I came) I'm looking for some art paper. Maryann: Bristol board? Me: Yes. But in tan or grey or brown. Maryann: That's not Bristol board. Me: (Thinking....ok.....so, what do you have?) The whole time, I'm still standing by the door because basically, she's working on framing (because I guess that's her bread and butter). And her back is to me. So I try again to explain what I want because she literally hasn't welcomed me or invited me to browse her store. And maybe I'm still a little in shock, so my feet are stuck. LOL But I'm looking around and I see mostly FRAMES. About 1/5 of the store is art supplies. When she finally decides to show me what paper she has, its in a cube, low on the floor. Each bundle wrapped in some old yellowed plastic with handwritten prices. So she points to the floor and says, this is what I have you can look through it. And she walks away. OK......So I get down on my knees and start looking. First trying to lift each packet of 24x28 paper, then deciding that's not going to work, and I don't want to ruin any paper. So, I bring out each packet, look at it, stack it beside me and go to the next one. Next thing I know, she's back again, standing 4 feet away asking, "Can I help you"? (asked in a way that I knew she meant the exact opposite) I look up at her thinking, wtf? But I say, "in what way"? She hesitates and then.... Maryann: Well, I'm pretty sure I don't have what you want. I'm thinking, wait a minute, what? Who says that to a customer? So, needless to say, I'm DONE with this whole scene, so I start putting the stuff back. Maryann: I'll put it back. Me: No I'll do it. Maryann: No, because you're putting it in wrong, the prices have to face out. I almost just threw the paper willy-nilly across the floor, but I didn't. I turned the blasted paper around so the prices faced out. So basically, she just came out from whatever the hell she was doing (instead of serving her ONE customer) to interfere with me going through her old ass paper because she didn't want the task of having to return it to its bin! When I was done, I started to say, "Wow, I'm really disappointed in my experience here". But I didn't get to finish because Miss Maryann said, "Well, I don't get a lot of requests for brown paper". That was it, I was out! OMG, this woman and her attitude! It's absolutely no surprise to me that her store was absolutely EMPTY. Typically my fellow creatives are friendly, curious and some may be introverted, but they're polite. Not this one. ARTISTS stay away from this hole in the wall. Pull up your big girl panties or jockeys and drive out to Blick's, Michaels or even Joann's Fabrics where customers are #1. Concordia University Chicago art department, this place is a big NO!

If you are into crafts this is your store. Check out the framing area in the rear of the store…read more They offer many options and I found the unique one for my project!

When it comes to framing I usually think that Michael's has the market kind of cornered but it's…read moretime to try some other (non-big name) shops after my recent experience. I needed some very simple mating for two prints (really nothing fancy, just basic) and had them made. Much to my dismay, upon getting them home, one fit and the other didn't. I returned to the store to have the issue fixed. The guy was nice about it and even agreed to mount and insert into the (very cheap) frames I already had given the mistake. But then things took a turn for the worse... A week went by and I heard nothing. Returning to the store, I happened to be in the area, I chatted with the framing department and, ultimately, the manager (?) - escalation on their side, not mine - and he was not very pleasant. In fact, he was down right combative and in-my-face about the fact that the work was not done and that I should simply wait for a call. Long story short, I did get a call and ultimately picked up my pieces - they look great by the way! So I'll chalk this one up to a stressful time of year and (other... :) ) frustrating customers.

I've taken a couple of classes here, some before the pandemic and one since (as well as a class at…read moreher Berwyn location as the day worked better). When I had trouble figuring out her website, the owner worked with me, and when I took a class wanting to do something very specific (make a traditional wired-brim hat that duplicated the look of one from a film), she helped me with that too even though it was slightly different from what the class was about (making an artistic felt hat). This is the only place in the suburbs that I know of which does any kind of millinery classes (felt hats from wool roving), and I'm grateful it's available. The owner's primary focus is the fabric arts (felting; weaving; dyeing) but also offer some bead and jewelry classes; the class I just took was a jewelry-making class in silver, copper, brass and even bronze taught by another artist. We all walked out with a generous handful of pieces we'd made and it was a lot of fun. I feel lucky to have access to such a variety of classes without having to drive in to Chicago, and the Berwyn studio is also fairly convenient. You might be taking a class all by yourself or with some other people; she has huge quantities of supplies, is patient guiding students, and you'll leave with something cool you made yourself. (She also sells tools and some of her / others' art. Some open studio available.) Limited parking in the back; some street parking. Studio might be a bit cold in the winter; consider a sweater or hoodie.

I had the MOST horrible phone experience with this place. Unfortunately, I called the get…read moreinformation on the jewelry classes and received unacceptable phone etiquette from Tammy ( one of the instructors ). I was hoping to find a reasonable adult on the other end and instead I spoke with a child. The price for a private class was double the amount ( 2 people ) plus materials for certain classes. This being "ok" because there may not be at least 2 people signing up for the same class. While having a 30 minute conversation after being interrupted numerous of times when I'm trying to get information. I was finally told that I wouldn't be a good fit for her and that we shouldn't work together LOL. I was shocked and amazed at the level of disrespect and combative behavior I received speaking with this lady on the phone. Don't waste your time or money dealing with this kind of attitude and low level customer service. If you're looking to take a jewelry making classes for a reasonable price without the attitude, try Circle of Stones in LaGrange. They offer private one on one classes and all are classes are $35 for an hour and a half. Not $76 the price for 2 people at TLD for a private class. Circle of Stones also provide custom classes for the same price!! Perfect for me!! I'm looking forward to my first class next month!! Oh please, there was no miscommunication at all. This was definitely bigger than $3 and 3 hours oppose to 1.5 hours lol that's hilarious! Your attempt to save face is so horrible.

This Michaels has good staff, they are always very nice and attentive. and pickup is fast here too.read more

Stopped in to grab quite a few picture frames. Went to pay and line was 20 customers deep and not…read moremoving with one very slow cashier. Almost walked out which i saw 2 customers leave. After waiting 15 minutes with no movement I look and whoolha. 3 wide open self checkout stations. Got done paying and announced to the people in line who immediately started using them. Asked an employee why they don't let people know. He ignored me. Could care less.

Outstanding service ! This is where I learn to love knitting. Even today, I love knitting the items…read moreI learned to knit in 2010. This bless is a blessing.

I am new to the area. I walked into this lovely store. I was so excited! There were two women who…read moreworked there. They were beyond rude. I asked questions about the yarn. There answers were short. No other customers were in the store! I bought $200 worth of yarn. When I went up to the counter with my purchases, one of them started to be nice. Two other customers cane into the store while I was shopping. These women were very friendly to them. I've been knitting for sixty years. I used to manage fabric stores. I know what good customer service is. I will never walk into that store again.

My attention was drawn by the paper dress in the window. This is a lovely stationery boutique on…read moreGlen Ellen's Main Street. There's an inviting selection of greeting cards, invitations, journals and small gifts.

This store is a real gem! I am visiting from CA and was in the mood for a shopping spree and this…read morestore delivered! Lots of options for cards, pens, pencils, stationary, journals, planners, and odds and ends. I purchased a few items and the prices were reasonable.

Hobby Lobby is a store for crafters. I had a poster that needed a frame. They did an amazing job…read morebringing additional detail to it by matching the colors in the poster to the boarder. They were also about to put an envelope in the back to put in a certificate. Very happy with the finished product.

Hobby Lobby is a shady company that types in prices by hand (wtf?) and I always end up paying more!…read more The cashiers cannot possibly know all the sale prices. So they take out there circular for every freaking item! After waiting for 20 minutes in line I overpaid $10! Not worth getting back in line to try to get my money back. Shady business hiding behind religion.