Great selection and courteous customer service! They are really well staffed for a weekend. They have awesome sales, you can do many crafts for low cost. We went for a specific item which they were out of stock but we found it at another location. Special Shout to Denise... we had a full blown toddler tantrum. A customer was so rude and said shut up to my granddaughters crying. Denise quickly apologized and said we should not be embarrassed because this is a typical age for a toddler. It only lasted 3 minutes and she put herself to sleep right after. Thank you Denise for being so kind. read more

Hobby Lobby - Quick shopping trip - Art Supplies Near Me - Lombard, Illinois

We were planning to decorate for Halloween and decided to check out this store. It's packed with almost everything you could possibly need! It's a one-stop shop where you can find all the decorations you're looking for. So convenient and well-stocked! read more

See all

2PM. There were six workers at the front yet the line wasn't moving at all. I waited 15 minutes, only to be told this register doesn't process returns. Completely unacceptable. The registers that supposedly handle returns were busy processing purchases instead. There wasn't even a single sign indicating which registers take returns. Extremely poor organization and an unproductive work ethic. read more

Customer service was terrible. Layout of departments wasn't the best. Selection of items is okay.

By far the slowest and worst service ever. Waited in line for 10 minutes. Both cashiers working had no idea how to so their job. So I left the line and went to a different register only to be told she was closed. I ended up just leaving my cart full of stuff and I'll just buy it on Amazon. Terrible customer service. Terrible employees. read more

I brought an artwork for framing on 2/20/24 . They said they were running behind and I would not see the completed framing until 3/5/20 . I went to check on3/11/24 and the person said without even checking status . "Oh we were lucky to get help from other stores Yay " and pointed to a person in back area on their personal phone. I said " My framing was due 3/5 and we are now at 3/11 so is it done?" She said before checking I can tell you no" I said can you check when I should expect it? Then she went in back to check and came back 5 minutes later and said " give us a couple more days but it should be within this week" Well We are now at end of that week and no Not done . Very Frustrated. I needed for birthday gift . 0 stars not an option so read more

this place is shit i waited 20 minutes in the line to check out. they have a lot of stuff but service here was shit

In line like always and ask a young girl if anyone else can open up. just says sorry we are short handed as I see 4-5 other employees walking around. where's the manager??? Then after cashier takes 10 minutes to ring up my 5 of the same items tells me something is not on sale. I believe it is, then she asks another employee if it's on sale and simply says no. I said well can you come with me so I can show you and she straight up told me "no" the other cashier was coughing all over the place. never again. done with this place. owner too cheap to upgrade check out system which I tolerated, but I can no longer tolerate rude, disrespectful people who do not value their jobs or customers. read more

I cannot figure why anyone would shop here. I received an Xmas gift from hobby lobby and wanted to exchange for something I could use. The staff at exchange desk was so rude and I needed to wait for manager to approve return. After 15 minutes I was able to return for store credit and as I walked through the store to find something for our Florida home. I ended up with magnetic clips and a coin values book. At the check-out I had $2.50 coming back from purchase, so I asked the young lady behind me if she would like the balance for her purchase. I told her I wanted to pay it forward and she greatly appreciated the credits. Then the first lady I had trouble with said he is not so bad. I just laughed as I walked out of the store. I do not like the founders as they got caught taking antiquities from foreign lands, stealing is bad no matter how you look at it. And you profess to be Lord loving bible thumping people. read more

This place is horrible in many different ways, and I'll list some of them out. pricing is confusin, no isle signs, doesn't accept apple pay, no bar codes on items force employees to manually type in item price causing lines to be very long, don't give gift receipts, employees are hard to work with. I'm sure there is more but I will never find them, because I will be shopping somewhere else. read more

This is like my 2nd time ever stepping inside a Hobby Lobby. I came in here over the weekend looking for a craft items for My Mom's party. Nice and clean location. Aisles were easy to walk down for you to maneuver throughout the store. The staff was very polite and helpful didn't mind stopping and helping you locate the items that you were looking for in the store. Super cute decors and fun displays throughout the store. The prices are a tad bit overly priced. They had a few clearance deals also but still a little pricey. I guess it all depends on what your willing to pay for items. Nice place for crafty items, home decor items, furniture, plants and seasonal items. You can find something cute for every room in your home. There were just so many cute frame sets and wall hangings up in this place. It was nice just to walk around and see some of the nice things that Hobby Lobby has in stores. I look forward to coming back read more

See all

If you like home decor and craft supplies at affordable prices, this is the best place to shop! They have so much to choose from for all decorating styles, many items are on sale for 50% off. The staff is always willing to help and even walk me right to the aisle of item I'm looking for. The return policy is like all stores, need receipt or store credit. I love the Christian music they play and that they let their employees have Sunday off so families can go to church together. No person or store is perfect and they could open more registers some days but they seem to have good customer service over all. I'm there about twice a month. read more

Main reason for 4 stars is they cashiers are very friendly and personable. The store is always clean. But most times their are lines which when it's only a couple people it's not bad but sometimes it's long lines. I'm sure it has to do with time of day And staffing. Stock level is ok sometimes I go to the Westmont store if I know I need several of something as they seem to keep up on the inventory read more

I had called in to see if the store had 9 shadow boxes that I needed for gifts, and was told they could be ordered to the store. A few days later I called to see if they ever came, and I got some excuse as to why it was not done. I then had to drive all over the place to find the frames and by the time I was able to pick them up they went up to full price. One of the cashiers at the Downers Grove store didn't even try to bag my picture frames....0 customer service at any of the 4 locations I had to visit because the first store couldn't do their job correctly. Uncoordinated, rude, and sad excuse for a Christian based store. read more

Rudest people ever. Called to see if a ladder online I saw was in the store or only online since it didn't specify on their website. First time I called and waited 15 minutes on hold, screenshot below, before I hung up and called back. This time I asked to speak to the store manager and told him, I called to see if a ladder on their website was sold in the store and someone put me on hold 15 minutes never came back. No apology just asks me what is it that I'm looking for, give him the sku number puts me on hold and after five minutes someone picked up and hung up. I will never support this business again. read more

Hobby Lobby - Hold time. - Art Supplies Near Me - Lombard, Illinois

I really like this store. I dont come here that often but whenever I do theres always something new to look at. I like looking at the fabric. I just made a blanket the other day and all the fleece was 30% off so that was exciting. Who doesnt like to save money, right? The aisles can get cluttered and I would be careful cause they have glass stuff in certain sections and I guess in a little kisok. Sometimes the glass can be too close to the edge so like I said be careful. Sometimes im afraid to walk by. I also like looking at all the crafts and beads and the build your own plane or train set. Overall its a great store and this is where I get all my craft stuff. read more

This place is a mess! And good luck getting out of there without waiting in the longest lines ever. Maybe things would speed up if they ever started using barcode scanners, like even my public library did in about 1990. I came here for some crafty merchandise, but it seems like HL is trying to be more of a home decor store than a craft place. They have a tiny amount of supplies for a large amount of crafts, maybe enough to get you started in a new hobby, but you'll need to look elsewhere if you want to expand beyond puff-paint t-shirts and basic scrapbooking. Their home decor stuff is inexpensive, but it is so, so cheaply made. If you are decorating your house in poor-quality, scratched up Chinese garbage, this is the place for you! They also carry an inexplicable amount of rooster-themed decor. Weird The big question, though, is do the sweatshop workers who make this junky stuff get Sundays off to spend with their families, too? read more

I love / hate Hobby Lobby. It's aisle after aisle after aisle of cheap, imported, wasteful, materialistic (and likely toxic) clutter and ... oooooh, SPARKLY! Look! 50% off Christmas ribbon! Glass ornaments! Yeah. So I like Hobby Lobby for my wired ribbon hoarding needs and Christmas decorating. I recently purchased supplies for quickly assembling an autumn, grapevine wreath for our front door. I don't like Hobby Lobby's selection of jewelry / beading supplies. The word cheap really does apply here. The prices are low, but so is the quality. To make anything worth wearing, I recommend finding a store devoted to beads and jewelry making supplies. I find the clerks here to be friendly and I believe this store has a new check out system. I got through check out swiftly during my last visit. I do feel a little awkward browsing a store full of throw-away, consumer-culture stuff while listening to a Muzak-like version of Holy, Holy, Holy. read more

I frequent this store on a weekly basis, if not more. I am fairly crafty, so I enjoy all this store has to offer. My only complaint is the amount of damaged goods that are on the shelves on a regular basis that are still being sold as full price. Either move them to a clearance section or send them back to the vendor. read more

If I need something and can get it at JoAnn's or Michael's, I will go there instead. And Blick's is the perfect spot for art supplies. But if I am passing by and have a few things to look for, I will stop here. I usually am disappointed. The Hobby Lobby stores are like WalMart and KMart, they take everything about crafts, decor and art supplies, fake flowers, trims, scrapping and party crap and put it in a cannon. Then they shoot it out and call it a store. It has damaged materials in the good stuff, watch out. There are no staff to help you, and they don't know even if you ask them directly when you find one. I find sale items that I don't get sale prices on, until I find out when I get home and look at the register tape. I don't live close to the stores. For the good side, if you need something to bring to someone and have no idea or concern what it is, go here and get something on sale or clearance. If you don't need a specific theme or color, you can shop here for a bunch of different things at one time. The crafts are good for last-minute birthday or spec. occasion present. I need a scooter when I shop, or need to constantly sit down to rest my knees. The majority of larger stores have them, I haven't seen them in any Hobby Lobby yet. So I shop in pain now with a regular cart, or have my husband go around with a list and then I decide what I want from the cart when he gets back to the classroom I am sitting in to wait. This has really cut down now much money I spend here. And this is why the checkout is so depressing. Lines are long and checkout takes forever at every Hobby Lobby. I don't know why. So I will shop here if I'm nearby and have several things to look for, but I am frequently disappointed when it is a Sunday and the store is closed. Hire some atheists and have them work Sundays so you can be open for customers. read more

This is your crafting super store...plus some! It's been a few years since I've been to a Hobby Lobby. I had some time to kill, and I sure did spend it well in this store. I came in a few days after the new year and all Christmas stuff was 90% off. They were putting up Valentine's Day stuff, and all Spring items were 40% off which is good because it IS right around the corner! You can really go impulse shopping crazy in here...I did control myself though and only spent about $8 on two items. In addition to craft items they have frames, throw rugs, candles, wedding supplies galore, garden stuff, party supplies, and really... practically anything! Everything is reasonably priced here too. read more

Hobby Lobby sells everything. Seriously. If you love crafts of any nature, you will love this store. Period. Sometimes it's scary how much stuff they have and how cheap it is. Their prices are low and they sell all the scrapbooking stuff you can handle. We used to come here in HS because we could get everything we ever needed for sports-related crafts. Only downside: Cashiers are totally annoying. High schoolers are generally annoying, anyway, but these ones really take the cake. They're mostly slow and know nothing about the stuff they're selling, so it takes forever to get through the checkout. Oh and did I mention the cash registers are still manual? Annoying. read more

I like the convenience of having all my hobbies corralled into one industrial sized lobby. Even if I'm not the craftiest, nor even take an interest in being a DIYer (that's a defense against my dreams of becoming so self sufficient), I can claim one of my hobbies as shopping for all my friends on Santa's good list here and saving 50% on all my ceramic needs. Hobby Lobby keeps me entertained for hours on an otherwise boring afternoon. However, I find my experience here sometimes a bittersweet one. My spending is normally out of control and may seem frivolous to some people who don't understand my personal needs (read Lush reviews), but I am almost forced to dust off the old restraint quality I put on reserve and apply it reluctantly. I still find Hobby Lobby a bit overpriced. Aside from the ceramics sales, I usually cannot leisurely buy some odds and ends to spruce up my room without some financial and mental recourse. No matter how I feel about the prices, I will never bash this store. Hobby Lobby supplied all the flowers for my sister's wedding. She received many compliments on her floral choices, most assuming they were real, and the combinations of colors were just perfect. The price from real flowers to fake went from thousands to a few hundred, and no one could even tell the difference. The staff is always friendly and will help you find anything. Have fun! read more

staff is so rude. was on hold for 15 minutes (which i didn't mind at all) just to get a hold of someone in the yarn department.. didn't even finish my sentence and she cut me off saying they didn't carry it when i've bought the item from them before. I definitely will not be returning to this location or calling for that matter. read more

Creative Center/Craft Center/Home Decor Center/Candy Center. That about says it all. I've come here for stamping and scrapbooking material as well as for home decor like picture frames and vases. They have a nice selection and lots of times some great markdowns/sales. And there is always a HL coupon every week in the Sunday paper. This most recent time I came here looking for party decor and pretty much found everything I needed. I liked the items here a lot more than the party megastores because they didn't seem as cheap or cheesy and I just lucked out to find some items that the party megastore didn't have--like Western Themed cupcake holders and western themed wrapped buttermints! Service is friendly, although the check out lines seems to take forever and a day. And what is it with people still paying with checks? This is the only store where it seems many people still use paper checks--that slows down the line a bit too. Not being judgey-wudgey, just an observation. It won't stop me from coming in when I need to. read more

I have only been to Hobby Lobby for framing purposes, but if I were a tidge craftier, or wanted some home decor, this would be the place to come. I bought my husband a matted animation character key for Christmas two years ago, and we never could find a standard ready-made frame that would fit it, thanks to its very thick matte. For his birthday I decided it was about darn time I had it framed, for real. The folks at Hobby Lobby were very friendly, helpful, and the art was ready at the specified time. One teeny weird thing -- I called the day before they'd said it would be done, just in case it was done early. I was told "we said tomorrow -- and we're running a few days behind" leaving me to believe I might not get it in time. But, the next day it was ready as promised. And it looks great. Plus, it was half off -- can't beat that with a stick. read more

Generally I am a fan of Hobby Lobby. They have tons of stores around the Chicago area. They have great sales every week (check online for coupons). They have everything you could want for crafting - fake flowers, vases, picture frames, custom framing, fabric, yarn, embroidery, drawing/painting/art materials, beads, scrapbooking, holiday items/ornaments, greeting cards, and other home decor items. Hobby Lobby has a bad checkout system. I don't mind waiting in line, but the cashiers are usually high school kids that don't know anything about crafts!!! 8 out of the past 10 times I've been there I've probably been given way too much of a discount because the cashiers don't know the products they're selling and becaus the cash registers are manual. This would all be fixed with a computerized cash register system, but switching over is apparently too expensive for this retail giant. If you ask me...they're losing more money than they would if they switched over! Recently, I had a bad experience at this hobby lobby. I tried to purchase something in the custom framing department only to have the staff be incredibly rude to me. I'm not planning on going back to this location. I'd recommend the location on Main St. in Westmont. Much nicer staff in custom framing. read more

I am in love with Hobby Lobby. We are going to have an affair on Michael and Jo-ann. I wasn't so impressed at first, but the HL showed me what's up. The store is huge and has just about anything your heart could desire. A lot of the items are hit or miss. Some are great quality for the price, others I wouldn't buy even if they were 50%. Each aisle had at least one thing I liked. Some of the base items for crafts were a bit cheap, but the actual accessories and little things are a steal. They have amazing bargains on their poster frames and wall decorations. The fabric section is pretty decent and prices aren't bad. I walked away with two sheets of neon pink leopard felt for $1. I wish I would have had more money, because they had everything I need to make candles. read more

What a fun place to shop! Before heading here I had called in advance to make sure they had the wooden beads I needed. The customer service rep was very friendly over the phone and ensured me they had what I needed. So I head on over after work and decided to browse, but finally asked someone for help because this place is a massive craft/decorative center. Upon seeing my selection I was disappointed because they weren't the beads I was expecting, but they'll work. (They actually worked out really well for the craft project I was doing!) After picking up what I needed I decided to browse some more. I could of easily stay there for hours, but the gym was calling my name. I picked up some paint brushes and ribbons and when I was paying the cashier told me the beads were on sale (50% off)! Awesome! The service I received from the associates on the floor and at check-out was great! Everyone was friendly and knowledgeable about everything I asked them. I had fun browsing everything and started getting ideas to decorate my home with. I'll definitely be back! read more

Hobby Lobby is a really hot abusive boyfriend. In a sick way you are so attracted to the amazing sales on a great selection of home decor and craft and art supplies. They undercut the prices of all other fabric stores and have low low prices on everything from bandannas to vibrant food dye. The problem is that this stores check outs are reminiscent of high school social studies class after lunch. They are so long and boring that you want to run screaming from the store yelling "I CAN"T TAKE IT!!!" You also have to ask yourself why are the prices so low? Where are these goods coming from? If it's too good to be true it usually is. read more

Can I just tell you how much I love Hobby Lobby?? Seriously, it's the bomb. As an artist, homemaker, casual crafter, this place has what you need!! I can spend so much money here, and I do!! I love painting, decorating, scrap booking, doing anything crafty really... and it can be expensive! BUT, Hobby Lobby always has sales and it totally rules. Canvas can be way too damn expensive, umm.. not when it's 50% off!! I bought like 5 decent size canvas the other day for under $30 bucks.. There's always sales on brushes and paints too, I mean honestly, there's sales on everything. I love the fact that I can always find cheap frames, candles, house decorations.. I'm always here around the holidays to jazz up my place with some holiday love. I also sew.. and always find awesome deals on fabric. I love the fact that I am able to keep up the crafty side to Lindsay and not spend a million dollars. Thanks Hobby Lobby! read more

Hobby Lobby always has what I need - why do I go any place else only to be disappointed every time? There is usually an abundance of what I'm looking for and in so many colors and various textures and styles. I feel like I'm Ariel in the Little Mermaid singing about her secret stash... A funny thing happened as I was going to Hobby Lobby: I was texting a friend and mentioned that I was going to Hobby Lobby and surprise, she was already there, so she shopped a bit more, (it's easy to do) so we could have supper later. I was looking for beads and my hubby, who usually doesn't like going on adventures of these sorts was on a mission for frames. My friend had already gotten a cart full of goodies, but one really can spend hours looking at this or that putting together endless possibilities. I love the way the store is laid out. Everything is so neat and tidy. I have yet to see children running through the store and I've never gotten anything that was opened or torn or damaged in anyway. There are helpful staff all around, usually stocking shelves, who are ready to answer your questions and even do your craft or art project for you. They are just there to be of any service that they can. I really like Hobby Lobby and even was able to use my phone to show a coupon and got 40% off the highest priced item. They are the best! read more

Wow! Talk about customer service. I've been calling multiple stores looking to match an item. "You'll need to come in and see" was the common answer without even listening to my question. I called the Lombard Hobby Lobby and was connected with Scott. He listened, suggested two options that sounded similar. He set some aside for me to look at. Scott was there when I came in, got the items right away. Not quite the match but he suggested some alternatives and called another hobby lobby for their stock. So nice to go to a big store and be treated like a needed customer. read more

I love this place and they have awesome sales and great coupons online. I really like their decor- great selection- and have furnished my office with it. If you can find someone, they are very helpful and friendly. I think they finally upgraded their cash registers so it goes faster when you check out. I like their background music too. I could walk around here for hours! read more

First time in store. Its clean and has very nice ideas to decorate your home. And has great hobby things to work on. I will be returning to this location. read more

This place is my weakness. I can never go in and just buy ONE thing. There's always something else that catches my eye and before I know it, my basket is full of stuff that I will put in a box to use later, yet never see again. That is, until Oprah has an episode on "Hoarding" and my family does a "Hobby Lobby" addict intervention. The selection is pretty good and the prices are great (especially that 40% coupon). Check out can take a while, but I think that the overall quality of the store makes up for it. Get on their email mailing list, that way you'll get all their sales in your inbox every week. read more

I like this place. I enjoy just walking up and down the aisles and looking what I don't need. Big selection, big sales and do not forget to bring your 40% coupon. It is just relaxing for me. You need it? They got it. Closed Sundays. read more

Definitely one of my favorite stores for nik naks. We decorated our movie room with antique theater wall hangings.... Concession sign over the kitchen pass through, antique edit sign next to the door, etc.... Prices are very reasonable, and you cannot beat the selection! read more

Bad service at the Exchange/Return counter. Normally this Hobby Lobby has excellent service. However, I was in line to do a return (for items purchased recently with a receipt) and was waiting for a lady who had an item with no receipt or tag. Naturally this took a while (about 10 minutes). During this time, the cashier did not acknowledge me in any way - could have taken me ahead while the price check was going on or at least said sorry for the wait. When I mentioned this took a while, the cashier said "Well I do have OTHER customers" - very rude. I did tell the manager who said she would talk to her. read more

Framing department: We got two pictures framed here. One was very standard. They did a fine job with it, but the other one was "different" and it was a nightmare. We were very unhappy with the framing job as the picture didn't lay flat at all. They continued to try to explain why it wasn't their fault and how when framing, things don't always lay flat. Really???When we asked that they correct the mistake, they came up with every reason why they couldn't and how they can't guarantee anything...really they were just trying to get out of work. Through the entire process they were very rude and made us feel like it was a random luck that some pictures lay flat and some don't. I would never have anything that is not standard done there. They also need to be a bit kinder to paying customers. read more