So I went and got some cheese sticks yesterday and it said they were ready and I go in and the guy said no there still cooking so the app was wrong but when I got home and opened it there was cheese only on one side, so im like did he really not see that or was he choosing to ignore it so thanks dude, that was a complete waste of my time and money!!! Horrible oh and I emailed customer service and of course I didn't hear back!! read more

Papa Johns Pizza - Cheese sticks from pf papa johns!!! - Pizza Near Me - Post Falls, Idaho

I ordered form the store on Seltice 05/04/2026, when my order arrived it was missing items. I called talked to manager, said he would refund my items. Never did get a refund. This store has been bad lately with messing up my order. I'm done with this place!! read more

Well I was busy telling everybody I knew about this nine dollar pizza.All the toppings you want for the last couple months and with super impressed with it until tonight.I ordered two extra portions. of peppercinnis, at one dollar apiece, and when I got there, she gave me two extra peppercinis, and I said, I get one peppercini per dollar, and she said yes, ma'am, and I said, well, i've done this several times and have gotten more than one.Peppercinti for 1 dollar she tell me those were the rules, and that was it. And wanted to know who I was getting more from all I gotta say, is that's pretty ridiculous Papa, John's $1 per peppercinni what kind of services that it won't be doing that again. I'm pretty sure what I paid for was the fancy little container.It came in read more

Papa Johns Pizza - 2 ex peppercinnis at one dollar apiece - Pizza Near Me - Post Falls, Idaho

We are done with Papa John's continuously dealing service. Just this past Friday we ordered on line to pick up at the Post Falls store. The tracker said "...ready between 5:35-5:44. I arrived at 5:42 and was told my pizza would be at least another 20 minutes. They were " busy" and had "... new people in training." Several other times we ordered over the past year, from the same store, (usually at least once a month) they got the order wrong or wasn't even delivered. This store has changed managers a couple of times recently and the very young, apparently inexperienced, new managers are not correcting the same old issues. It's pizza. It can't be tht hard. read more

I got burnt pizza for one got yelled at for saying that it was my fault for not calling it in sooner than 2 hrs after. I'm sorry that I had kids to take care of and get fed since you guys messed up my pizza read more

Such an epic disaster is this papa John's. They have one person making pizzas. Two people who are over 65 years old who are delivering pizzas. They are so rude and do not care about customer service. Their music blasting has curse words playing. Never coming back to this papa John's. read more

Papa Johns Pizza - No one works here. - Pizza Near Me - Post Falls, Idaho

Worse pizza place EVER! Made an order at 6:06pm 7:30 came and went and still no pizza. Was on hold for almost 20 minutes when someone finally answered, when I asked about our pizza it would take another 25 minutes plus delivery. 3 hours for pizza!!!!! So went into the store with a lobby full of people. Demanded a refund with zero accountability and it an even, "sorry" for the delay. The old fat woman at the front was the most obnoxious woman I have met. Oh and when I was talking on the phone with the manager, a female in the background yelled "hang up the phone" um yea, corporate will be getting a nice email and hopefully they will fix this awful situation read more

I was shocked to read the negative reviews, but I see they're all from a long time ago or issues from non-customers other people in the parking strip. So look, this is a Papa John's. Don't order from here and expect Dinardi's quality, but for a Papa John's? Definite 5 star. The ones I grew up with were not very good. This one? Very well run and great tasting food every time. I've been "forced" to get delivery a lot lately. Can't leave my apartment all the time. They've always delivered it super fast. Fresh, hot tasting pizza and boneless wings every time. Got it like 4 times over 3 weeks. One time I had an issue, and someone I assume was the manager quickly resolved it after calling. I still have no idea why they put a pepper in with every pizza. That puzzles me but I don't think this store has a say in it. read more

Good food, but disinterested/crappy counter service of late. Customer is not king here and seemed like I was an irritant on last vist. No one greeted me, waited five minutes at counter and got crappy, bad attitude when somene could finally be bothered to help. read more

I never interacted with staff or anything, but I ate one slice of pizza from this location and was in bed for the next several days with food poisoning. read more

This is probably the worst papa johns I've ordered from. The staff is unfriendly and obviously miserable. The pizza is burned and never has enough cheese to cover the dough. I've started driving all the way to the Hayden location as they are 1000% better in making pizzas and they are always really friendly. read more

Really bad experience with customer service!! First time the staff forgot the drinks we had on our order and my wife was unaware what I'd ordered so she just came home (30 minutes away...) second time pizza order was messed up with missing toppings etc... manager said she would put a pizza on my account ("quality routine") but when I called in to redeem it I was told nothing was there except for the drinks which I'd completely forgotten/given up on. After holding a few minutes for the manager on staff i was told there was NO pizza on my account and the worst part was this manager would not even believe me, take my word for it or at very least allow me to play the voice mail I still have from the other manager mentioning my free pizza! Yeah, I'm pissed off enough to leave a review now! Way to go Papa Murph read more

Good service but the pizza seemed a bit dry. Was lacking sauce but I'm not sure if that's they way they make it since this was my first time ordering pizza here. Needs improvement! I may give it another try only if I see the ratings going up. I was tempted not to order from here because of their 2 star ratings, but I wanted to give them the benefit of the doubt.. Nice guy me! read more

I don't know about all these other reviews in town, but I've only ever ordered delivery from these guys.. and Every single time I've ordered (50+times) they have gotten a hot pizza to my door in under40minutes. When I order a 20oz soda, I occasionally get a 2liter on "accident" and I'm never charged extra. That's pretty dang cool. Maybe the dine in exppierience is different? Maybe not. I'm the manager of a local restaurant and in my professional opinion, this is the best delivery pizza in town. I've also never been placed on hold, which is kind of amazing. The staff has always been friendly on the phone as well. Thanks for all the dank pizza! Ps-I'm Italian and this review ain't no joke read more

Good papa johns pizza. I received fast and friendly service as a walk-in customer. Give them a try and decide for yourself. Nice to have another pizza joint in town. read more

Papa Johns Pizza - Large 3 topping, it was good! - Pizza Near Me - Post Falls, Idaho

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Seriously??? I understand about Covid but the driver puts our food on the porch, no knocking, no phone call, NOTHING. Luckily we went outside and saw the cold food. Who does that???? I love their pizza but they just list a customer. read more

First off, I don't usually write reviews or make an account for such. But at this point I had to say something since everything depends on people's opinions (online) now. I love Papa John's pizza. Ever since I tried it beyond dominoes and the like, I found the alfredo sauce to be my favorite sauce on a pizza. The food is good. Tasty for pizza and hot wings. This is not my complaint, but I must emphasize the BS I was just given by manager Abby of the Post Falls store. Not sure if I spoke with someone at the age of 16, but she sure acted like it. I called to let her know I paid for four extra sauces and that this was not the first time, but the third time this had happened. I chose not to complain before because I thought "giving them another chance and another" is ok. Honestly, no. Just. No. As a manager, your job is to take care of customer satisfaction. That is your NUMBER ONE goal in hospitality. Everybody who is anybody in the industry (me included) knows this! This young lady not only assumed I was asking for entire refund (which I paid almost 70 dollars worth of food and tipped the driver 19 dollars on top of that), but complained to ME (THE CUSTOMER) how "full" her screen was and how busy she was. (UM, good for you? Are you going to focus on one thing [one customer] at a time, or are you going to bitch at me like I know you??)! All I asked for was "a discount or something" and she offered a 10 dollar reward towards my next purchase, which I would have to call this particular store and give them my name to use. (HEADS UP Y'ALL: Why don't you just say something like this: "I am so sorry for the mix up and I will email you a 10 dollar discount code to use on your next purchase. Thank you for calling and letting us know.")??? it would be WAY easier AAANNND convenient for both you and the customer! By the way Abby, I was APALLED you didn't know one of your own employee's names. Are you fucking kidding me? I told her who the driver lady was (Miss Alina - nice lady) because I had asked her if the sauces were in there before she left and she said "Well they put stickers on the box, so hopefully they are in there." Of course, I didn't feel up to putting all the boxes on the ground and opening them all to look, so I assumed and agreed with her. When telling Abby this and asking her how Alina's name was pronounced, she didn't even know how to pronounce this lady's name. (This was also not a third-party deliverer. It was a Papa John's delivery vehicle). I thought that was so fucked up. I work at Texas Roadhouse and my manager knows every single employee's name (over 200 employed folks at our Cd'a location). I don't get to order pizza hardly at all anymore because I live in the mountains 30 minutes out of town, so this was a "treat" for my mother and her ex-boyfriend and I. This last sentence is for corporate. Next time you fuckers choose a manager, make sure they are of a decent age and maturity level before you send them into a managing position. That "manager" should be given some thorough advice on customer service. THANKS. -Willow Delaney read more

This place will go out of business again soon. They use Grubhub or something to deliver. Uninsulated delivery went to the wrong house. He let me know via text it was dropped. Not at my house but I was able to text him to get him and complained about google maps. If you can't read the numbers on the house, you shouldn't deliver. Papa Johns and Grubhub are incompetent companies. I'm pissed I have to microwave food. Never again read more

Worst customer service. Ordered at 530. Called restaurant back at 645. I'm in the Red Lion hotel. .07 miles away. They couldn't get my pizza to me because they didn't write down my room number. During the order I gave them my first and last name, I guess they are not intelligent enough to stop at the front desk and ask which room I am in. I guess they couldn't be bothered to call the phone number I provided either. Update: I ordered a pizza from Pizza Hut at 651 it was delivered at 717. Pizza Hut order perfect and to my door in 26 minutes. Papa johns couldn't get it done in 1:15 and I had to call them back to find out my order was not coming. Goodbye Papa John. read more

Had the pizza delivered and it was really good pizza! If you liked Sahara pizza you will like this too. My new go to for pizza!

This owner is terrible. He is childish, he flips off customers and other business owners. His delivery truck and drivers block access to entire strip mall. The previous pizza company that was in there, always was very thoughful about parking and delivery days. This owner and his employees and rude and just plain mean. We all have many choices of places to eat and this will not be one that I will frequent. I do not support bullying. read more

Owner has the worst customer service I've ever seen. Customers cannot park at the store front because delivery drivers take up all the spots. When the owner was asked to have them not take up Custer parking by the other business owners nearby he told them to f*** off. Will never do business her again read more

Not worth the trip. Customers can't park any where near the front door. Delivery drivers took all the spots. Next time we will order from any other pizza place but this one. Seems as though the employees are more important than the paying customers. read more

Poor service, terrible pizza, but more importantly a neighboring businesses nicely asked the owner to use the parking spaces for customers instead of their delivery vehicles. Owner told them they could park wherever the "F" they want. Very limited parking in that lot. Rude and uncalled for read more

Vety rude to customers and theres never any close customer parking because they park their deliver cars right in front of the store.

If I could give 0 stars, I would. I ordered online this evening and received the delivery on time. The driver was nice but two items were missing from my order. I called the store to let them know (after a short wait on hold). Apparently any complaining customer is "an asshole" as the employee put the phone down, but did not put it on mute, to speak with the manager. The manager then spoke with me, only resolving part of the incomplete order and not reprimanding the employee for talking about customers in a disrespectful manner. Now I cannot order from this location again due to rude employees and the fear of retribution (doing something to my food order). Unacceptable. read more

We've ordered from this Papa Johns many times and never had a problem. Tonight our order was missing marinara sauce for the garlic knots and one of our drinks. We called back to have a drink and a new order of knots with sauce delivered (as the old ones would be cold and soggy by the time the sauce arrived.) My fiancé explained this to the girl who answered... not yelling or using foul language. We had the phone on speakerphone and the girl put him on "hold" to speak with her manager.... only he wasn't on hold and we could clearly hear her tell her manager "this guy is being an asshole." Of course this would be extremely aggravating to anyone, so my fiancé then demanded to speak to a manager (Donald) who was NOT apologetic for the missing items or for his employees language. I will say the delivery driver was very nice and apologized for the inconvenience when she came back with the drink and sauce. But it would have been nice if the manager would have taken responsibility for his employee calling my fiancé an "asshole" for requesting what we paid for to begin with. We will never order here again and will make sure everyone we know hears about our experience. read more

I missed Papa Johns and just realized we had one in town. Wow! I'm enjoying my pizza. The service was what I'd expect from any pizza joint, that is to say it wasn't bad. read more

It had been a long time since I was able to get a Papa John's Pizza - I missed them when they left Coeur d'Alene. They had the best pizza in town. Today I tried the Papa John's in Post Falls and was very disappointed. The crust was just awful and the toppings - well there wasn't much in the way of toppings. Very disappointed, and will not go back. read more