This used to be a decent place. Just got back into town, and thought I'd give it another try. How do you send out 2 pizzas with absolutely no sauce on either of them? Unbelievably bad. Several slices didn't even have cheese or toppings on them. I thought that maybe I had accidently clicked no sauce on the order, but I checked and, yep, I ordered normal sauce. Edited: It got even worse. After receiving the email they send to rate your experience, I was contacted by their customer care department. That wanted to have a second chance and gave me a re-do order. They now use DoorDash to deliver. Driver picked up the pizzas, then I was sent a "driver is 4 minutes away" notification. Great! Nope. Driver took my pizzas 20 minutes away to God knows where, got lost out there, and sent me a text that a road was closed, and that's why he's running so late. I waited some more, then finally told him to cancel, because I no longer wanted a pizza that's been driven around for 40 minutes and is STILL not here. Called the store, and they couldn't give a sh*t because "We're not responsible for what the driver does with your pizza when it leaves our store". Wow. And this was a damn RE-DO. read more

I wish I could give them a good review picked up my half cheese half pepperoni pizza and it was missing the cheese the employees are super nice...but maybe need more training on the proper way to make a pizza read more

Papa Johns Pizza - Where's the cheese?? - Pizza Near Me - Hutto, Texas

They are so slow. Some dude was dripping with sweat all over the pizzas. They have like 10 people there and half are doing nothing. People hanging out eating and on their phones while people are out the door waiting on pizzas. So gross, so unprofessional and so much of a waste of time. Don't bother trying to get food. read more

Papa Johns Pizza - This is your people not helping. There for like 15 minutes while I can't get my pizza - Pizza Near Me - Hutto, Texas

I hate how Papa John's now uses door dash to deliver. I placed my order and it wasn't until the status moved to "on the way" that it said it was being delivered through DoorDash. I started following my order and it passed my place 3 TIMES to "Deliver another order nearby." I strictly don't order DoorDash or Uber Eats because of bad experiences. I will no longer order from papa John's. BTW, my order arrived 35 min passed the time it said it was going to arrive. read more

Worst service ever no one comes to help! wait in lobby for hours then when you tell them your pizza is on the hot rack they ignore you and yell at you Never going back read more

Papa Johns Pizza - This location - Pizza Near Me - Hutto, Texas

I've ordered both delivery and carry out and both experiences were great. They made my order on time, hot, and correct. They even had a super festive jack-o'-lantern pizza. read more

Papa Johns Pizza - Pizza Near Me - Hutto, Texas

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The staff here is so friendly over here, therefore I always order for delivery or to pick up. I can always count the pizza will be hot and fresh, and the cheese sticks are soooooo good! Please tip them ALWAYS! read more

Papa Johns Pizza - Pizza Near Me - Hutto, Texas

I went into papa John's this evening to order a pizza. I would have done it online but I couldn't find my card. I had cash so I just walked in to pay. One lady said she closer her register so couldn't help. She asked another employee to help. The other employee ignored me completely and just walked away and continued to do what she was doing. I said hello 5 times with the last 2 hellos being extremely loud. Still not one employee acknowledged me and continue to ignore me as well. I'm sorry but that was very disrespectful. read more

This location is great! Only reason it's not 5 stars is bc they forgot my Pepsi one day lol I always order from them though, they're reliable and always deliver a good pizza. See my pic if u don't believe me! Had to take a slice out to try. UPDATE: It looks like a new manager is running the place! Updating to 5 stars because he was super understanding about my drinks continuously getting left off the order. You've got one happy customer and I'll continue to order through you guys, along with my family! read more

Papa Johns Pizza - Pepperoni stuffed crust - Pizza Near Me - Hutto, Texas

Pizza was fine papadia was good the ranch sauce was almost empty. We did take out so hard to mess up. I won't be brutal on the review but the "oreo bite" things (shown in photo) would get a 1star alone. $7.99 for 8 tiny bites. $1/bite wouldn't be crazy if they tasted great but that was far from the case. I would just stick to pizza if your ordering here. read more

Papa Johns Pizza - Oreo bites - Pizza Near Me - Hutto, Texas

So we order pizza and wings tonight and we had not updated our new address in Hutto...my hubby texted them and even after delivering our order to the old address...the delivery person picked it back up and brought it to our new address !'m so impressed with their customer service ! read more

The staff are amazing! Always in a cheerful mood with smiles on their faces. Have gone above and beyond to make orders 100% correct and delicious! Thank you Darrell for such great service!! read more

This experience was terrible. Slow, and also was not even close to being warm let alone hot when it arrived. Go elsewhere.

WTF guys! I ordered online and still waited an extra 20 minutes for this pizza. Got it home and both pizzas are not cut! Bread sticks look like they were thrown in the box and we were told they have no sauces. Come on!!!! First and last time I go there. read more

Papa Johns Pizza - Bread sticks and pizza - Pizza Near Me - Hutto, Texas

If I could give it zero stars I would! Ordered two pizzas this afternoon with breadsticks, extra dipping sauces, two 2-liters, and brownies to be delivered. The order took too long so the store sent it with door dash. Got the two pizzas, brownies, and breadsticks. Did not receive the two 2 liters or the extra dipping sauces. I called the store, spoke to the manager, and he said I can give you a credit or refund your card. The pizzas were luke warm, the one with toppings had minimal toppings, and now I have a box of breadsticks with no sauces to eat with. I had him refund my card but I will not be returning or reordering from this place. He should have offered to have someone redeliver the missing items, since his store messed it up the first time and had to have someone else deliver it for them! Ugh you can't find anyone to do anything right these days! read more

Ordered from here for the first time for carry out and had a great experience. The pizza and chicken were ready right on time and everything came out perfect! Definitely making this one of my go to Papa John's! read more

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Only recently started ordering from Papa Johns. I have to say I've yet to have a negative experience with them. The food is always fresh, and on time. I love that there is a tracker available so you can be ready and know exactly when your food will be at the door. The delivery driver has always been friendly. Definitely recommend. read more

They use to be my favorite. I never really had a least favorite but now they have taken they have the honor of being the worst. Ordered two, two topping pizzas and wings. Was told the wait time would be 25-45 minutes. Finally after about 1 hour and 15 minutes later we got our order. It wasn't an employee that delivered but a very underdressed 40 year old lady presented our food with no quality seals on the boxes. All food was room temperature (luke warm at best), wings seemed tiny and undercooked, the extreme amount of cheese covered everything, very little sauce. What the hell is going on up there. What a waste of money and time. Have some pride in your work, look how many people are talking bad about y'all. read more

Will never order pizza from papa John . Just picked up my pizza for carry out, waited in my car for 15 min after it was said it was ready . Then I get home and whole bottom of New York style pizza is burnt black. I remembered why we don't order from papa Johns . Disgusting read more

Papa Johns Pizza - Burnt pizza - Pizza Near Me - Hutto, Texas

This was the absolute worst customer service with a pizza restaurant I have ever had. When placing the order I was informed it would take 55 minutes for delivery, it took 1 hour and 40 minutes to receive my order (two large pizza and bread sticks). Due to a staffing issues this does not bother me, however my issue was it was delivered cold and needed to be reheated before eating. The box was stamped that the pizza had been ready for 55 minutes before it was delivered by door dash(meaning it did not sit in the insulated pizza cover). When I wanted to call and talk to a manger, I not so quickly realized speaking to someone was nonexistent anymore. I sat on hold for 20 minutes and was disconnected, upon calling back I reach an order center(3 more separate times) with the same outcome of being put on hold or disconnected. Once again I understand the long wait times, even longer than what I am originally told. I am not okay with receiving cold food and customer service that is nonexistent. I will never use this place again. read more

sucks/liar They sent you an e-mail for buy one and get one free, but didn't work that way, watch out this place read more

Looks like a lot of older reviews so I wanted to hop on here after eating our delicious pizza and give a more recent review for this location. This is the third time we have ordered from this location in the last month (we just moved and babies and unpacking with no help means a few extra pizza nights this month!) Every time, the pizza was great! Took about exactly the estimated time, which for the quality is pretty quick! The delivery driver for our order today (2/25/21) was absolutely the sweetest and so so kind- great manners and was very sweet to our dog who is 130lbs. We definitely will continue to order from this location and hope people look past the reviews which mainly state management issues years ago- the pizza was good and exactly what we expect when ordering our PJ order. read more

Better check your order when deliver. The cinnamon pull parts was lacking the cream cheese drizzle which is a major component of this dessert. Very disappointing! read more

Worst services and management of all time. The management won't even tell you there name bc its sooo bad..... The 2.0 rating is legit. Don't ever order from here. The management staff keep leading us on.... We have been waiting over 4 hours on our order with hourly check ins with management. Who owns this place? read more

The best stuffed crust pizza in town & it's been consistent every time we've ordered.

It's Papa Johns, so you aren't going to get any surprises here. I always order online and in 15mins my pizza is always ready for pick up. I lived just down 685 and also stayed at the Holiday Inn literally right behind the little strip mall this Papa Johns is in so it was faster (and easier) to just take the two mins to go and pick it up and save myself a delivery fee + tip and the extra 20mins it would have taken for delivery. When I got there, it was a quick and easy in and out (especially if you prepay online), so all in all it is less than 20mins to a hot, delicious, and often cheap pizza! The staff is also surprisingly nice! read more

Placed my order at 710pm. Delivery guy arrived at my apartment at 8:10 PM. I asked for easy sauce, it was a five topping pizza, I asked for triple pepperoni mushrooms and peppers. As you can tell there is very little cheese, covered in peppers. I'm just very upset. Called the manager back to ask for another pizza that's going to take 30 more mins. I always come to this spot. I believe it's the best pizza in hutto but not tonight. read more

Papa Johns Pizza - Pizza - Pizza Near Me - Hutto, Texas

Ordered for car delivery pickup and arrived on time. Waited over 25 mins in my car while app said pizza was ready. Saw employees through window goofing off and not bringing any orders out. So went inside to check on status of my order and it was sitting on the shelf. I got the pizza to my car and opened it up and it was cold already! Terrible customer service! What's the point in ordering curbside delivery, if they don't even bring your order to you when it's fresh and ready?!? I will go to Dominos from now on read more

We ordered a 5 topping large pizza and an order of buffalo chicken pappadios from here. Our pizza had the 4 veggie toppings but there was not one single piece of the 5th topping - grilled chicken. We were hungry, wanted to give the the store person the benefit of the doubt so ate our meatless pizza. Then we decided to try the pappadios and surprise, surpirse it not only had chicken, it also had an extra ingredient - pork! Which we don't eat, which we did not order and which we had to throw in the trash..Moral of the story - no matter how hungry we are, never again ordering from this store.. making one mistake is acceptable.. messing up both items on the order, that's just negligence.. read more

I made the mistake of giving this Papa John's location several more chances! There is NO consistency in the quality of the pizza and amount of toppings on the pizza although I order the same pizza, The Works, every time. Two weeks ago, the pizza was terrific, tasty, full of toppings and quite flavorful; this week, it appeared as if half the toppings were missing, the pizza was not even cut, and the pepper looked like someone ate half of it. I called and spoke to the manager who offered to remake the pizza or give me back a credit which I elected to do. Needless to say, I have yet to see any credit back on my card. Stay away from this location as there is no consistency so its a toss up what you will actually get. Also good luck finding a parking in front of this location as those spots are usually taken up by their own delivery cars- really!?!?!? read more

I'v always given this place a pass because honestly, it's fast food. I rarely order for delivery and the couple times I have, the service has been fine. They've always been about on par with Dominos and Pizza Hut in Hutto so i'm not going to complain too much. I recently purchased a discount type card for Papa Johns though and now only do carryout, due to the restrictions of the card. Sunday I ordered some pizzas to be picked up and after leaving the restaurant the person working added a tip to my charge without my authorization. This isn't something that I will tolerate. I am going to call and discuss it with a manager there later today but I can confidently say that I won't be back to this location. read more

How is this place still open? Not sure they know how to get an order right. Shaq should have invested in another pizza joint that can actually get an order right and doesn't take over an hour to deliver. read more

The new manager is super helpful & he is definitely making this place better! Great job hiring him

Great customer service. The new manager is very understanding and a nice guy! My favorite papa John's location

Bought 3 pizzas 3 Jan 15 and had them delivered. They we the worst pizzas I ever ate. Very little toppings and was like cardboard. read more

Papa Johns Pizza - This is a supreme pizza. - Pizza Near Me - Hutto, Texas

3 ring circus. I dont know how a manager is in charge here, pizzas are everywhere and orders are half complete and getting cold. Dont get me wrong I love Papa John's pizza but come on. Pizzas are said to be done and when you come in for pick up they are not, they cant give you an estimated time to when it will be completed nor can they give you a status except its possibly in the oven. So disappointed and something needs to change. read more

I love Papa John's pizza but this location just can't seem to get it together. I've learned to never order delivery from here. There have been multiple times where I've not received an order confirmation and last time it took about two and a half hours to get our pizza. We got every excuse under the sun as to why - delivery driver broke down on the way there, delivery driver got a flat tire on the way out, they're understaffed, and even told it was out for delivery multiple times when it wasn't. No apologies or offer to make it right. Just an apathetic "I can cancel your order" after an hour and a half of waiting. If they had just been honest with me about the wait to begin with, we would have chosen something else for dinner by after an hour and a half we were both very hungry and not really wanting to start over with somewhere else. When they were finally ready to send it out, the food had been sitting for over an hour, which they had admitted to after I had inquired about it. I got another apathetic answer of "what do you want me to do about it" to which I replied "remake the food and send it out ASAP". I got so frustrated that I gave the phone to my boyfriend to deal with the PJ employee. Messaging corporate over Facebook did no good. They just told me the store manager would be in contact, which never happened. So I tried pickup tonight and showed up in the time window provided. My food wasn't ready when I got there and it seems it wasn't even started. Waited for fifteen minutes and checked in because it takes half that time to make pizza from scratch. I was told I must have had a remake because it still wasn't ready. Their order screen was full of red even though they had five in store employees plus a delivery driver that just walked back and forth checking dispatch without helping with the backlog. Finally got my food and noticed there marinara for the cheese sticks was missing so had to turn around to grab it. Pizza was okay - the crust was even but didn't have enough sauce on it. Time to find another location or switch to another pizza place which is a shame since I enjoy Papa John's food so much read more

I've never had a bum pizza from here, nor have I ever been displeased with the courtesy of the drivers. But that's not why I'm writing this. I'm writing this because the other night, a young woman delivered a pizza to me. I had accidentally left my friend's old address in the app, sending the pizza to a place that I think it's currently empty. She called me, got the right address, and was on her way. She got hit by a car and still delivered my pizza. At this store, people get in accidents and still do their jobs, offering in store credit for your own blunder and shrugging off a car accident. I forgot to get her name, but she knows who she is. #managermaterial read more

Terrible service! We ordered a pizza and the carry out wait was 35-45 mins! My husband was really wanting it so we decided to wait...he got there hoping it would be ready, paid for the order and then they came out and said they needed to remake the pizzas. Absolutely ridiculous!! My husband got his money back and left. We will never come back to this place. We usually get delivery and that itself always takes over an hour to get here. Get it together Papa Johns!! read more

It's a papa John's folks. Pizza comes cut more often than not it's almost always 50% off. Pizzas have always looked good and tasted ok. The delivery times are on time more often than not and the delivery people are nice. As for your dipping sauce it's only going to make it about 70 % of the time. All in all it's an ok spot for the old not wanting to cook. read more