So, we ordered from this location on Sunday, May 23, 2021. Prepaid the order, including a tip online.
When the driver arrived, he flat out refused to call up from the lobby box. He refused to enter the building at all. So, I came down and upon coming into the lobby, he tried to wave me out to his vehicle and didn't even want to come to the door to give me my pizza. Like that 15 feet was going to kill him. As if this wasn't a part of what delivery is all about.
What's worse, when he did walk over, with an attitude, to hand me the pizza through the door, he demanded ANOTHER TIP!! Who does that? I'll never order from Papa John's again. The company refuses to take a complaint about this driver. Absolutely the worst case of lack of customer service ever, so I assume they don't need my business anyway.
FYI, delivery drivers shouldn't be demanding tips. Especially if there is already a tip on the prepaid order. Talk about a scam artist. What a racket. read more