The email I sent to Chipotle after my experience should explain the 1 star…read more I just had the absolute worst customer service experience of my life at your restaurant in Clarksville, TN. I ordered a SALAD and received a bowl without any lettuce in it! As if that alone wasn't frustrating enough, I found that it was nearly impossible to receive any customer service regarding the mistake. I tried calling the restaurant and found it's impossible to speak to an actual person. So I tried contacting support on the website and also found that I cannot actually chat to anyone or provide feedback because I ordered the food on DoorDash. I wasn't asking for a refund. I just wanted to provide feedback and have the problem fixed. At this point I decided to drive to the Chipotle location that made the order to see if I might be able to get some lettuce. At the location the manager on duty told me that he could not do anything with "that mess" because it was ordered on DoorDash. I also had pointed out to him that the item details printed on the lid stated specifically that lettuce was included in the salad. He told me that "he could read". Not once during the exchange was I apologized to for the mistake or offered any kind of solution. According to the manager the fact that I had ordered the food on DoorDash meant that I was completely out of luck and would not be getting the lettuce for my salad, or any kind of apology. It shouldn't be necessary but I'd like to point out that DoorDash doesn't make the food. Chipotle does. It was not the mistake of the delivery service, it was the mistake of the restaurant and accordingly I will continue to use DoorDash, who does have great customer service but I can guarantee I will not be eating at or ordering from Chipotle again. I have noticed that the quality of the meat has been declining and overall Chipotle is just not near as good as it used to be, but I wanted to give it another chance. Unfortunately I was highly disappointed this time, not by the quality of the food but by the lack of customer service and complete disregard of my customer experience simply due to how the food was ordered. If Chipotle doesn't want to treat DoorDash customers the same as they treat customer's who eat in the restaurant then it seems to me that maybe they should not contract with DoorDash at all. I am very disappointed with Chipotle and will no longer be a customer. I wanted to share my experience though because it should matter to the bottom line and the people in charge that customers who use DoorDash ARE STILL Chipotle CUSTOMERS. And if the experience they have is this awful then they will be losing customers as quickly as they are losing quality. Sincerely a dissatisfied former customer.

This is the worse chipotle I've ever been to. I've been here 3 times in 2 weeks and they are out of…read moremeats. It's absolutely absurd. I have never encountered another chipotle that has been out of multiple, and especially not all of their meats?!?! They would get zero stars if I could.

I wasn't sure what to get...I guess you can never go wrong with tacos. I got 4 pastor tacos & they…read morewere flavorful and plenty of onions how I like it. The Verde sauce had a nice kick to it. I loved the pickled carrots as well.

Love this place everything is amazing! Breakfast burritos to…read morethe tacos and salsa is bomb.com!

I am still working my way around the menu items but everything I have tried so far has been…read moreconsistently good! Service is fast, food hot and flavorful, and drive thru is very convenient.

EVERY time i ask 4 no onions they put onions food is amazing tho service is good but slowread more

So happy that a new location opened up closer to Fort Campbell! It's right at the 101st Abn Div Fwy…read moreand Fort Campbell Boulevard. That location gets high visibility and traffic, but it is not the easiest to access. One way in and out of there, so keep in mind where you go afterwards. I always make a right to get on 101st and go around or just continue straight down 41A, if I am headed towards downtown or the Sango area. Lillian was standing outside, so I drove up to give her my order. She was patient as I figured out what I wanted. Friendly and funny young lady, but a line formed behind me. So, I stopped with the friendly banter. Haha. My food was just as ordered (correctly) and nice and hot. My car smelled of Whataburger! I got food for my neighbor also! We enjoyed everything ... picnic style. Perfect that day. Highly recommend the Patty Melt. I love onion rings - and, so does my son! The fries are best "fresh" and while still hot. The new Sweet & Spicy burger was good... I added avocado (which is like chunky guacamole), so it was messy, too! lol

As far as fast food burger places are concerned, this Whataburger is fantastic! The food is always…read morefresh and the service is semi-quick depending on how busy they are. This is definitely our on-the-run burger stop

Food was cooked great. The female on speaker taking irder, Carlie was extremely rude! When I got to…read morewindow I was shocked when she told me she was the manger and I must be the one with an attitude problem. Believe me I will contact the franchise owner as this is my 3rd encounter with this employee and last visit at a Clarksville Sonic

Chocolate chip cookie dough SONIC blast!…read more God, I wanted this to be amazing . . . NOT :-( Save your cash for Dairy Queen. They KNOW how to do this right. Medium sized cup of soft serve vanilla ice cream with small beads of cookie dough mixed in. The ice cream was very good, but the overall product was . . . MEH. Service was mediocre, but it is fast food. Ordered from my car. Convenient. Second negative experience from Sonic. Likely won't return. I SO wanted it to be good.

WOOOOWW!! This place is unassuming and doesn't look like much, but like *wow*. It's one of our…read morefavorite lunch places to frequent, right outside the gate of Fort Campbell. Service is always friendly, and quick. The ingredients are clearly fresh and delicious. My husband really liked the lemonades, and I loved the fries. It's definitely not a "healthy" spot and a cheat meal place, but for sure a must go to in Clarksville!

Service is personal and friendly. I met the owner Bobby who took the time to chat with me between…read morehelping customers. Bobby started his business in a food truck in 2022 and opened in this brick & mortar business in 2024. He opened on July 4th of last year and advertises solely on his Facebook page and/or by word of mouth. Door dash delivers which is great for convenience. This burger joint is in a spot on the corner of Fort Campbell Blvd in Oak Grove, KY and Polk Road (which leads to a gate onto the Fort Campbell Army post). It smells amazing inside. The fries are so crispy and have an awesome bite of flavor. I do not know what makes it so delicious, but they are better than any fast food chain's fries. I'm so excited to try this burger! My mouth is watering. Haha He has a limited kid's menu, but I think any kid can eat anything on the menu. The wings were sold out for today, so I will be back! More pix to follow. More details in an updated review to follow. So far, I'm a huge fan and want to support local smaller businesses when I can. Go check him out!

After seeing the other reviews here (decent amount of negative) we decided to order some birria…read moretacos/al pastor/queso. Birria 8/10 tender, well balanced, but sadly TOO SOGGY. Al pastor 3/10, meat was dry as a bone. Queso 10/10 Overall I'm not disappointed with my order, and I will likely come back at some point

I rarely ever leave a negative review. I don't know if I have ever left a negative one before. I…read morehad to on this one because of the absolute disgusting bathroom in this restaurant. My wife came out after I had already ordered and told me that there was no soap or paper towels and the bathroom was gross. Since we already paid at the counter we went ahead and got seated, and I was praying that the employees had a different bathroom and the kitchen was clean. I went to the men's room and it was no better. The urinal was taped up with plastic and the toilet was soiled. There was a plunger lying on the floor covered in dried up paper towels that were previously wet. A similar substance was around it on the dirty floor. The food was ok, a cheesesteak with a bunch of stuff in it, but I was just thinking maybe we should've just left or asked for a refund. After a few hours had passed I thanked God that I wasn't suffering from any symptoms. I do not recommend this establishment.

Food was great and this is just your classic fast food joint. You can tell they're a bit…read moreunderstaffed but our order was great and the food was made quick.

We moved here and before we did our friends introduced us to Jack in the Box late night tacos and…read moreeventually other things on the menu. We love Jack in the Box and finally came across this one (we live in Clarksville). Anyways, stopped here for two tacos and two chicken sandwiches. Tacos were not the same and they forget the buttermilk ranch that we asked for. Also I did not receive my spicy chicken sandwich but instead some gross fish sandwich. The other chicken sandwich came out cold. At least they got the soda right! ‍ Hugely disappointed and will not be back to this specific Jack in the Box again. You've been warned!

Dear Burger King, My fries were cold when you sold them to…read moreme. Fries are disgusting at room temp, and you charged me for that crap!! You completely forgot to give me the drink I ordered with my meal, and after waiting in the drive thru line so long, even I forgot it. Sooooo....cold fries, no drink, and the disgusting brown lettuce that some idiot put on my sandwich, which a hamster wouldn't even eat, makes you the most disgusting place in town to eat. I don't appreciate that I just wasted $11. I will NEVER return.

Went through the drive through. There's two drive through order stands. They merge into two…read morewindows. The 1st window took my money but told me not to drive up to the next window. It took about 5 -10 minutes to get my food. The icee machine was broken. I had to laugh because the soft serve ice cream at McDonalds is always broken so I opted for BK. The server was super friendly and nice. Not sure what the inside was like since I used the drive through.

Wings were awesome. Service was reeling good. Ambiance okay…read moreGarlic Parmesan and also hot honey So good

I came into this Wingstop yesterday, and it was pandemonium. There were like eight people in the…read morekitchen, and no one knew what was going on. The girl at the counter took so long to take my order, I just stepped back and ordered it on doordash. This has been the worst Wingstop since I've moved to Clarksville almost 2 years ago. The only reason I give the service of 2-star, is because today the manager KY. This is the first time I've actually come in, ordered my food, and got exactly what I wanted. And it wasn't so chaotic with like eight people back in that Tiny Kitchen. She's the only reason this rating isnt all one star. Do better Wingstop