Always friendly servers that work and help each other work together, clean and great Italian food! Decent prices for great Italian food! It's one of our regular places to go we enjoy it so much! read more

The service at Paolo's is amazing. The girls who seat you, the ladies who take your order, and the bartenders are hard-working and quick.... And always friendly. The food is quality and not overpriced. Four meals, drinks, and an appetizer will run you about $100 plus tip, which is about right for today. Paolo's doesn't try to be something it's not, and I appreciate that. read more

Probably the worst meal I have had at a restaurant in a long time. Ordered a cheesesteak wrap and fries. The cheesesteak was an old dry hamburger chopped up to resemble a cheesesteak. The waitress said it is a cheesesteak diced fine...I pulled out a ping pong ball of dry hamburger meat and said...really a cheesesteak, please don't embarrass yourself and tell me this is a cheesesteak...this is a poorly chopped up old dry hamburger? The fresh cut fries were burnt and cold. Would rate less than a 1 if I could. Won't be back. read more

Worst pizza in Berks! Just tried an Italian sandwich...I guess they ran out of meat and cheese for the sandwich. 75% bread. Go to Mangia's for better sandwiches and pizza. read more

Paolo's Restaurant & Bar - Must have run out of meat and cheese while making my sandwich. ‍ - Pizza Near Me - Reading, Pennsylvania

Take out is a joke. Give you random food that has nothing to do with the order. Last time. This keeps happening.

The most pathetic meatball sandwich I've ever seen. Had to pay extra for cheese. The meatballs were super small. See the pics. I felt like I was eating a roll with cheese. Do not recommend read more

Paolo's benefits from being on the outskirts of town, but they need someone competent to answer the phones when taking orders. How hard is it to take a cheesesteak order correctly? I ordered a large cheesesteak with onions, sauce, extra cheese, and hot peppers. That's all. Answering the phone is their main job, and yet they got it wrong. The owner should realize this isn't just about staff incompetence--it's a reflection of his poor business decisions when hiring. Attached is a photo of what I supposedly ordered. Even Ray Charles could tell there's no sauce or peppers, and I'm pretty sure there's only one slice of cheese. I paid $15 for this sandwich, and the best part? They had the nerve to ask for a tip. A tip for what? Messing up my order? Must be for their "stellar" service. Reading, PA has really gone downhill, with locals throwing their money at subpar places like this one. I love living in a 3rd world city, with 3rd world service. Go to Julianna's instead--Frank makes great food and actually holds his staff accountable. read more

Paolo's Restaurant & Bar - Cheesesteak Sandwich. - Pizza Near Me - Reading, Pennsylvania

We had a birthday event here a couple of weeks ago on the patio. The atmosphere was awesome with the windows open. We had a buffet set up for our guests and everyone was extremely happy with the food. We had Meatballs, stuffed shells, grilled chicken, and other appetizers. Everything was organized and seamless. The server and bartenders were on top of everything. Great job Paolo's! read more

Ordered a meatball sandwich. It was hot and ready when I picked it up, no waiting. It tasted amazing.

I'm a frequent customer and appreciate the good quality and value of the lunch specials in particular but have never been disappointed with dinner either. Recommended. read more

it's gone down hill...four girls at the hostess stand they leave the stand when we came up to try to get the seated..changed our minds for take out....waited a bit and it seemed the staff who took our order did not keep track....food was not hot...this place seems to be run by teenagers who don't know what they are doing... read more

Pizza is really good but I would suggest this place as a takeout place. Eat in service was not good. It took forever to get food out. I've ordered takeout and you get your food faster read more

Have eaten here many of times, and there is absolutely no consistency to their take out food whatsoever. At one time you will get exactly what you ask for. Next time, it's like they didn't even hear my order. At times I've had to go back to get it corrected. Tonight ordered 4 Grilled Ham and Cheese No tomatoes on 3 and hot peppers in oil on the 4th. Also fries. Pretty straight forward. First fries- horrible. Like they were the bottom of the pan sitting there all day Sandwiches - none cut in half. Asked for grilled, might have been set near an oven not grilled. Peppers in oil - some kind of red peppers on top. It's truly a shame. When they are good they can be really good, but lately every time we get food it has been very disappointing. It will be a long time now before I go back there. read more

As a pizza snob from Chicago, I was surprised to find their cheese thin crust buffalo style pizza pretty good. Nice and thin, cut in New York style triangles the flavors really good. Lots of cheese and a very good sauce. read more

The rude bartender decided to cut into a conversation by a few older gentlemen and decided to tell them they ARE NOT ALLOWED to discuss politics. There was no written rules, just one angry little troll bartender who decided he/she/it/them opinion rules the bar. It's service was slow at best. I was told as soon as I sat that You're going to have to wait. I've been there alot before but, she/it/him made it my last. This rude thing made the visit horrible due to It's attitude. read more

We are in a time of significant turmoil: People are divided by racial issues and by being for or against seemingly endless government mandates about COVID-19. The one thing that we SHOULD be able to rally behind is our beautiful US Flag. Old Glory does not represent any one person but she waves as a never ending beacon of hope for ALL Americans. Paolo's has had their flag at half staff for most of the Spring. Other than a few days for corona victims, 1 half day for Memorial Day and a day for Peace Officers Memorial Day - the red, white and blue needs to be at the top of the staff. I called Paolo's and politely asked the girl to have Old Glory raised up. After about a 5 minute hold a got a guy and I again made my request. He told me "its down for the, you know...victims" I explained that only the PA state flag is half staff at the order of the PA Governor and that only the US President generally has the authority to order the US Flag down. He replied: "Well, we are keeping and WE DON'T CARE WHAT THE PRESIDENT SAYS" and HUNG UP ON ME. This is the second case of unbelievably undisciplined and poor customer services I have had in Berks in the past few weeks. Well, Paolos - We ALL need respect the flag that way over a million American service members have die defending. You will NEVER get a CENT of my AMERICAN MONEY. And I will be telling my friends and local veterans groups about your attitude regarding a topic that deserves no attitude. read more

Paolo's Restaurant & Bar - an american flag and a casket - Pizza Near Me - Reading, Pennsylvania

Was expecting a lot more out of this place when visiting for the first time. Walked in and the place looks very outdated. We got the app sampler and it was just gross fried veggies with overdone chicken tenders. The pizza was alright but the dough got soggy very fast. Probably won't come here again. read more

Awesome food and great atmosphere for everyone. Always have plenty of staff on hand& always busy. Outside patio bar is a great place to grab a bite to eat and relax. read more

Incredible lunch value! I had the personal calzone, tossed salad, and a drink for $12. Well worth it. The salad was fabulous. The calzone was easily enough for two people. I ended up bringing half of the calzone home. read more

Here's another one of those places in town that I had passed probably a hundred times before finally giving it a go. But once I started working just a few minutes away, Paolo's has become something of a grab-lunch-once-a-month type spot for me. I'd definitely go more often if it wasn't for the, at times, AGONIZINGLY slow service. I think this is why you can sometimes notice the server's eyes light up when someone at your table orders the salad bar since it's, you know, self-serve and all. Today, I put the service time to the test. I was running a tad late on my lunch break, but I still had close to 30 minutes to eat. Instead of ordering a hot cheesesteak or pasta dish, I decided for a small Italian sandwich. It's just lettuce, tomato, onion, cold meats, oil - basically just cold ingredients slapped on a roll. Easy, right? Since the restaurant was less than half full when I entered - and since most of the diners there already had already finished eating and were just hanging out and chatting - I figured it might take ten minutes for my sandwich to come out. Ok, I DID order fries, too, and I know they can take some time especially if cooked fresh, but from my experience, Paolo's always has a few basket of fries ready to go during the lunch hour. Anyways, I wanted to give them the benefit of the doubt, but it took over fifteen minutes for a small Italian sandwich and an order of french fries. Ouch! I was eating by myself, too. Forever alone :*( But you know what? If you have some time to kill, the food isn't half bad. I sometimes refer to these little mom and pop ristorantes as "italian diners". Maybe that's not a fair comparison, but they definitely have that vibe. And that's not a bad thing. It's Italian comfort food at its finest. Just make sure you have plenty of time. Sometimes meals are drawn out longer than a Catholic wedding. read more

Paolo's Restaurant & Bar - Ok, that's a bit better. It resembles a sandwich now. - Pizza Near Me - Reading, Pennsylvania

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I would have given 5star because the pepperoni pizza was perfect (see picture) however the meatball sub was so soggy the whole bread was not edible had two bites wasn't impressed I make better meatballs than here. THE PEPPERONI PIZZA THOUGH WAS AWESOME ILL BE BACK for just that! read more

Paolo's Restaurant & Bar - Thin crispy cooked to perfection! - Pizza Near Me - Reading, Pennsylvania

HOMOPHOBE ALERT‍ I'd give it zero stars if I could. My wife and I went in on Valentine's Day to the dining area. The place was only half full and there were 3 servers that we saw tending to the 6 or so tables that were filled. We sat there for 15+ minutes without any acknowledgement. No drinks, no "I'll be right with you," nothing. We decided to leave. My wife went outside to the car while I tried to handle this quietly with the hostess station, only to hear a gentleman at the table in front of us refer to my wife and I as "dykes." Paolo's did nothing to stop this type of hateful, threatening, anti-LGBTQ speech. My advice is: if you identify anywhere on the queer spectrum, stay clear of this place or you'll be humiliated and degraded. read more

Great outside area without being outside... Big screen TV for sports very breezy.bar means no waiting for some brews... Friendly staff and great food read more

Paolo's Restaurant & Bar - Outside patio - Pizza Near Me - Reading, Pennsylvania

November 17, 2019 Ordered a large Paolo's Special stromboli. Specifically ordered it with extra extra extra LIGHT onions. Did I get that? Absolutely not. What I did get was a stromboli that that had more sweet peppers AND onions than I would likely consume in a year. Not kidding. The stromboli looked great as I opened the box. Nice and big and looked delicious. Upon cutting into it I saw a very *large* amount of onions and sweet peppers with very *little* sausage or pepperoni or extra cheese, as it's advertised on the menu. I order this exact same stromboli with extra extra extra light onions a few times a year, so I already knew what I was *supposed* to be getting. Previously, I have not been disappointed. This time I was. Literally, the *only* reason I go to Paolo's is because it's less than a half mile from my house. It's certainly not the best pizza or stromboli in the area but generally isn't bad. From now on I will have to travel a little further to get my stromboli somewhere else but I suppose that's what I have to do to get what I want. If anyone from Paolo's takes the time to read this, please straighten up your act. If the person who takes the phone orders isn't writing legibly, OR the person who makes the order can't read (or doesn't care) fix the problem. If you really don't care about allowing customers to request changes to standard items on the menu, then state that on the menu. If you are going to advertise a stromboli as having extra cheese, then make sure that there is extra cheese. If your stromboli says pepperoni and sausage are in it, then pepperoni and sausage should be present throughout the stromboli, not just in a meager amount near the middle of the stromboli while a normal sized slice from either end yields nothing but dough, LOTS of onions, and a mound of sweet peppers. BIG fail, Paolo's! read more

The worst pizza ever the kids running the place acted like they could care less. Pizza over cooked it even though I sat there for 10 minutes waiting for it. I wouldn't go back if I was starving. read more

Food is ok, nothing crazy. Service is always good. Pizza is the best thing there. The ambiance is also good.

Friday was the third strike. We have been customers of Paolo's for decades. In recent months the taste is off... meatballs, sauce just aren't the same. Service on Friday was so-so. We used to be able to enjoy are salads before the food arrived. Now we're not even close to finishing the salad before the hot food arrives. Must be under new management (again). Won't be back for awhile now. Heard a new place is gonna start serving pasta dishes. We will probably go there. Sorry Paolo's. read more

Drinks are always great, good pizza order a small it's hoagie it's big and always the spot to stop in love it here.

Went here at 1230 for lunch today (Saturday). Wanted to eat on the patio but is was reserved for a private party. Not a good idea on a Saturday. We sat in the bar area inside. It was starting to get packed inside and people were coming in then leaving because they couldn't sit on the patio. There was one waitress in the bar area and after every table got full our service came to a halt. Couldn't get a second drink and couldn't order any food. We got her attention and got the check. She apologized for the waiting and said they got busy all of a sudden. Another waitress was definitely needed. Have been here before and only ate on the patio and never had any trouble with service and on a better note, the food is usually always really good. Headed down to Mike & Ginos and had a great lunch and great service read more

Definitely a favorite spot of my boyfriend and I's. The staff is great, super friendly. The food is even more amazing. We love everything from the pizzas, cheesesteaks, wings to their pastas and salads. From all the times we've been here we've tried everything and we never had a problem. Love this place!! read more

By far the worst meal I've had in a while.. slice of cheese pizza had no cheese, ordered plain cheesesteak but received sauce n onions, fries were awful. just very disappointed read more

Worse meal in my 58 years. I never send back food. I ordered chicken and shrimp with a garlic sauce on vegetables. Came with 2 side. Italian soup, ok, not great. Salad with balsamic, no flavor, like eating crunchy water. Chicken and shrimp, also zero flavor. They put undercooked frozen vegetables on it (still cold in the middle) and apparently all the water from them. No garlic sauce, just flavorless water. I ate 1 shrimp, tiny bite of chicken and a bite out of a piece of ice cold broccoli. The waitress came back and said she could only comp $5 off the $21 meal but she would try to get more. Then came back and said i had to pay for the soup and nasty salad. We also had 2 other meals. No apology. If they had decent customer service, did the right thing and comped the meal I would have gone back but never again. Too many other places to go. read more

I loved the pizza and the service was amazing and I even got the toy from a claw machine it was all a 10/10 highly recommended and also the drinks were good especially the apple juice read more

Love Paolo's food and service!! We had a phenomenal server named Taylor! See will continue to come back whenever she is working!! If you're heading to Paolo's for dinner be sure to ask for Taylor!! read more

So they've increased prices. Food was ok to begin with, that coupled with the increase and smell of disinfectant, we'll never be back. The 1 time salad bar $11-$12 ridiculous. Then the waitress for the neighboring table picks an argument with an elderly couple. She blankly talks down to them. Rude and over priced! read more

Service is fairly slow, place is busy but not busy enough to warrant taking 20 minutes to get a beer refill. Ordered to 2 Can eat special which is a deal and The appetizer certainly arrived before my beer! Cheesy garlic bread starter was good and plentiful for 2. Main course arrived nicely also. Veal Park was good, meat raviolis also were good although a bit watery. Desert was also yummy! All in all a decent experience except For the extra slow service. read more

This used to be one of favorite places to hang out and have a few drinks. However, after last night's rude and God awful service I will not be returning.....ever! The bartender inside was down right ugly to my party of 4. Seemed as though she was not in the mood to deal with "bar people". (perhaps you should work in a library) She was very short, arrogant and rude and acted as if she just wanted us to leave. She was however very nice and accommodating to the Paolo's "regulars". Well guess what Paolo's. You just lost a good customer because of rude and ugly staff. P.S. The food is less then mediocre. That is why we only have drinks. read more

Sat at a table to grab drinks and possibly apps for a Friday night. After 10 minutes, no one came to our table, so we moved to the bar. Our bartender paid us 0 attention. We asked HER (Kelly) for every drink (even water) and had to get her attention although she gave it to other predominantly male customers. Very frustrating experience having a bartender that cared 0 about your order. In addition, three times after we ordered (2 after drinks, 1 after asking for the check), she helped several other clients and fulfilled their orders before helping us. Disappointing. Frustrating. read more

We have been getting food here for sometime now it's always very good they do occasionally make mistakes our last order we placed the crust on the pizza was super thin it was a bad experience that time hopefully it was an isolated experience read more

Foods pretty good, love the pizza and wings special. The only (and rather blinding) downside to it is the service. The bartender is unbelievable lazy in demeanor, and for whatever reason it takes about a half hour to get a slice of pizza and an order of wings--and this is for every refill you get when you do the Wednesday special. It astonishes me every time I go. Keep going back because it tastes good, but my lord they need to figure something out about their urgency in getting orders out. read more