On Saturday, April 19th, I was broke down @ MM83 on I-10. Since I live in Milton, almost 100 miles…read moreaway, and did not want me @ home and my vehicle 3 or 4 counties away, AAA summoned American Towing to see my needs. Admittedly, I did wait close to 3 hours for towing, but this was entirely a problem with AAA. Their GPS had me 35 miles away from my actual location. But once everything was straightened out, American arrived and we loaded up my disabled vehicle. I opted for the full tow to my home. The driver, Bobby, was professional, knowledgeable and above all, amiable! If a similar situation would arise and American towing was in the area, they would be my first choice for assistance! God bless 'em...

My wheel bearing went to crap and left me on the side of the road my insurance told me they would…read morebe there in 60 mins the driver was there to in 40 A+ in my book

John at Mallory Towing:…read more Dear John, I wanted to take a moment to express my heartfelt thanks for how you handled my car. Your careful attention to its condition and your professional approach throughout the entire process meant a great deal to me. I truly appreciated your patience, clear communication, and the way you treated my vehicle with such care as if it were your own. In a stressful situation, your calm demeanor and thoughtful explanations helped me feel reassured and respected. It's clear you take pride in your work, and that made a real difference. Thank you for your reliability, kindness, and the high level of service you provided. Please know that your efforts did not go unnoticed, and I am genuinely grateful for your help. With sincere appreciation, LaToyia Babydoll Jones

The lady who answered was completely disrespectful. Charged me over 1k for something that hasn't…read morebeen in my name for over a year. Then told me that our phone call was a "waste of her fucking time" service was absolutely terrible

This is the best place for all your auto needs in the Panhandle area!…read more My family and I enjoyed the kids spring break in Panama City last week. On our way back home to Indiana our Alternator AND battery quit working. Mind you this is on a Friday at 4pm!! Luckily, we broke down at the Hideaway Bar and Grill in Bruce Fl instead of half a mile in either direction. The closest place for a repair was Wrench It Tire and Auto. I have AAA, but they would only tow to an approved dealer 35 miles away, and they were closed until Monday by the time our van would have made it there. I decided to call Wrench It Tire & Auto to let them know my situation. I talked to Heather (Josh's wife), who told me she would talk to her husband (Josh) to see if they could do anything for us. She said they would be willing to stay later that day to ensure we got back on the road that night! They appointed me as a fantastic tow driver(Larry) for a reasonable price. He had terrific hospitality! I knew we were in great hands when he told me about himself and the people who work at Wrench It. Josh confirmed it was the Alternator and battery. He said he could call his other tech to grab the part from a store that was 30 minutes away and start working on it. They worked on the van until it was past 10pm! They got her all fixed up and back up and running. They had so much patience because we didn't have nearly as much money for the parts and labor on one payment form, so they helped us use multiple different payment forms. I can't express how grateful our family is for this shop and the people who run it! If you're anywhere near Ponce De Leon, Florida area and want to make sure your vehicle is adequately taken care of by personable and caring people, then you NEED to come here! I wish they were in Indiana so I could go here whenever I need help with our vehicles! Again, thank you for all your hospitality and for ensuring my family made it home safely. We appreciate you guys!

I broken down at gas station, walked down to Eastern Wrecker see if someone could rescue me, they…read moreimmediately walked over N.A. fixed my car in minutes and refused to take any cash as I was so appreciative!!!! Best service even when it doesn't matter!!! Great people!!!

I highly recommend this company. The owner and employees were extremely kind and helped me…read moretremendously in a timely manner. I made the call for a tow around 2:30p.m and the truck driver was called immediately and delivered my truck to the destination extremely fast and even sent a picture once the job was completed.

I did not need body work. I'm a female traveling alone and 300 miles from home when my air went out…read moreand 90 degrees outside. I stopped to see if Mitch could help put the freon in my car. Which he tried and then discovered it was my A/C belt. He then contacted someone to see if we could get a belt put on and gave me directions to get there. I had no cash for tip, he accepted no payment. But he and his guys worked on my car for nearly 1/2 hr and made sure I was ok. My husband, my children, and I Thank You for being my hero today! If I lived here I would definitely see Mitch's Collision for all body work because they 'got good character!'

5 stars for Mitch, Chris and staff for the expert installation of a flatbed on my truck, excellent…read morewiring management and the additional boxes are a perfect fit. Professional, expert, and knowledgeable are how I describe Mitche's Collision. Thanks again

Can't say enough how much these guys helped me out! I was travelling through the area on my way to…read moreBiloxi when I picked up a large screw in a tire. I had tried to plug the tire about ten miles down the road, but the only patch kit I was able to find was a dinky one that lasted all of that ten miles before blowing out and leaving me with a very flat tire. I pulled into the clinic and asked if there was any way that they could help out... unfortunately they could not officially help me due to insurance reasons (I was on a motorcycle, so this was totally expected). However, they did me a solid and handed me a truck gauge plug that I could attempt to fix the tire with myself... and that worked perfectly! They were able to inflate the tire (no insurance clashes there!) and I was on the road again. Again, all the work and risk was done by myself, but they really helped out with their knowledge! I was able to get to Biloxi, where I was able to find a dealer that could replace the tire (Just can't trust a plug completely... the whole way there I was constantly checking tire pressure, which is distracting!) the next day, and that is what I did. Again, my heartfelt gratitude to these guys for helping me out!

low tire pressure light came on while driving down I-10 on our way to the beach from Tallahassee…read more They fit us in, found that all our tires needed replacing, but they weren't going to have tires for a few hours. so Mr Don sent us to another tire place in town that could get us on the road faster. Now being a woman with two teen age girls, this man not only sent me somewhere to get my problem solved, he called them told them what I needed exactly, he helped me understand what would best serve my needs, and had the other place ready and waiting for us. Can't thank him enough, and if you have to wait at Mr. Don's shop he may even let you play the piano. Thank you again!!!!!

We decided to have an oil change for our rv. We called Loves's and TA. None could handle. One…read morerecommended Tim and Son. I was a bit apprehensive, but excellent experience. Within 45 minutes we were back on the road. Ed was the mechanic. Highly recommend!!

I was driving from Florida to Louisiana and my TPMS came on all of a sudden. I had stopped to put…read moreair in my tires but the system came on again 20 minutes later. I googled tire shops and the only two shops that came up were Wal Mart and Tim & Son. I decided on this place and I'm so glad I did. A little way off the interstate but I was in and out with a patch in less than 30 minutes!

Called the Tire Lady and received almost instant response even when she is not in the office. very…read moreknowledgeable and courteous when talking with her. I was in and out with brand new 37's. she could order any s tire and her prices are hard to beat. I would recommend buying tires from her.