Warning! Stay away from this business!…read more This business is a joke when it comes to timeliness and competency. And I'm not just getting on here to complain. I've been a Yelp Elite for 10 years and have over 900 reviews. I called Ron around 9:45 PM when our serpentine belt broke near our Condo. Ron answered and said even though he was not available, he would send his right hand man there and he'd be there at 8AM sharp. I sent the car model/VIN so they could get the parts asap before heading our way. Great, I thought! The reviews were right. Now this is where things stopped. I called at 8. I called at 9. I called at 10. Ron's so called "right hand" wouldn't answer my calls or texts. I kept calling Ron and he kept assuring me that the guy was going to show up. 11 o'clock no answer. 12 o'clock no answer. 1 o'clock no answer. 2 o'clock. He finally answered the phone and said he would be on his way shortly. The guy finally showed up at around 3:15 PM to work on the car. We had spent the entire day waiting for him to show up instead of enjoying our last vacation last day of vacation. Little did we know this was just the beginning of all of the issues we would have with the car. It was the serpentine belt. But when the guy went to lift the car, he jacked up our Honda pilot via the oil pan. Anyone with a brain would know that an aluminum pan is not going to hold the weight of a car. This immediately resulted in oil spilling out of our car. He was unable to find a replacement pan for us so he had to use some sort of epoxy sealant to seal the crack that was in the oil pan and we kept our fingers crossed that we would get home ok. There was no apology for this added damage to our vehicle and there was no Compensation for the damage they caused. And when we got home, we had to spend almost $800 getting the oil pan replaced because of the incompetence of this company. This company is a sham and takes advantage of people who are out of town and needing their vehicle fixed in a timely manner. He charged us $500 to replace the serpentine belt. Avoid. Avoid. Avoid.

I've hired Ron over the last few years to do various jobs. Mostly he did fine work for a…read morereasonable price. This week I hired him to do 2 jobs on my wife's vehicle. I asked him for an estimate before buying the parts, but he didn't offer one. When he got to our house to start I asked again for an estimate, to which he replied "I'll be fair ". When the job was done, 3 hours later he asked for $400. I was shocked, but paid him anyway. That's about 135/ hr. In my view, that's a lousy way to do business-especially when dealing with a repeat customer.

I had the pleasure of having the folks at Gil's repair my Ford Focus. The car had quit on me while…read moreI was driving to Panama City. I had my car towed to Gil's and called them to explain what had happened before getting towed. I was told they might not be able to get to it until the following day. Gil met me after we arrived and the mechanics were able to get my car out of "P" when offloading it from the tow truck and made a quick assessment of the problem. I was asked if I needed a ride anywhere, but my wife was 15 minutes away. They called me when the repair was complete, sooner than the expected date, and at a reasonable repair cost. When I asked about the repair cost, the receptionist reminded me there was a 4% add-on charge for Credit/Debit card use. This is also displayed at the window. I would recommend cash payments for very costly repairs. When I picked up the car, I was shown the part that caused the problem and they explained the repair. They also told me to bring it back if there were any issues. The staff is friendly and accommodating. I recommend Gil's Auto Medic to anyone needing car repairs. Though it is an hour away, I will return for future car repairs.

Gil is one the best dudes and mechanics I've met. He was prompt, cordial, polite, professional and…read morethe service he provided was top notch. I was driving from Boca Raton to Pensacola and had a problem with the brakes and had to make an emergency stop here. They diagnosed and fixed the issue quickly and had me back on the road in no time. Excellent service! Highly recommend!

I did not need body work. I'm a female traveling alone and 300 miles from home when my air went out…read moreand 90 degrees outside. I stopped to see if Mitch could help put the freon in my car. Which he tried and then discovered it was my A/C belt. He then contacted someone to see if we could get a belt put on and gave me directions to get there. I had no cash for tip, he accepted no payment. But he and his guys worked on my car for nearly 1/2 hr and made sure I was ok. My husband, my children, and I Thank You for being my hero today! If I lived here I would definitely see Mitch's Collision for all body work because they 'got good character!'

5 stars for Mitch, Chris and staff for the expert installation of a flatbed on my truck, excellent…read morewiring management and the additional boxes are a perfect fit. Professional, expert, and knowledgeable are how I describe Mitche's Collision. Thanks again

Nope I have no words for this place. An experience or place I never will call or recommend to any…read moreone. Terrible and slow service.

Clint M. I was traveling on my way to Mississippi when the…read moreengine light came on. We were on the interstate and had never even been to Marianna, Florida. I had looked up some places but decided on John Bryan's Automotive. They promptly assisted us running some computer diagnostics and explained what had been found. The lady explained that the repair was not urgent at this time and could be looked at again when returning home. They did not charge us and I and my wife were very grateful for their integrity. We were able to travel to Mississippi without problems and make it back to Texas were we live. I had the car rechecked at the mechanic we normally use and the diagnostics matched in which it should have. Honesty and integrity go a long way for most people and rightfully so, especially with auto repair. Thanks to the lady that assisted us. We were blessed!

These people are AMAZING! Our truck battery died on our camping trip. They came to the campground,…read moreafter dark and got the keys out of the locked truck AND went into town to buy our replacement battery. They offered and were so gracious!!! The couple was so patient and kind. Thanks for saving us!

Completely a kangaroo circus guys got to be on drugs place was like a garbage dump and had no…read moreelectricity and was very unprepared and unprofessional didn't even have shoes on had crocks bro. Get a grip definitely a horrible experience

We took a car there yesterday for struts and a window motor replacement. They called today to say…read moreit was ready and told us the bill was over a thousand dollars. They said that the brakes were bad and that they replaced the pads and rotors without our permission or knowledge and then charged us for the additional work. Then they got mad when we told them to undo the work as the brakes have been working fine. This got the bill down to $800 which is still a huge amount. DO NOT take your vehicle here. These people are crooks and will scam anyone unfortunate enough to cross their path. Avoid this establishment at all costs.

They towed my vehicle, even though the vehicle was wrecked in Freeport. So I don't understand why…read moreNichols out of every other and closer towing company's but I was very unfortunate to have Nichols as the tower. Called to see what it would take to get back. And they told me just for the tow alone was over $600. Not including all his B.S. fees. Completely rude over the phone and didn't give the information of them not taking cards and only cash. So of course I was pissed off driving over an hour to Chipley from Freeport to be told I have to go back out to an ATM and call my bank to up the daily spending limit. ABSOLUTELY RIDICULOUS. Not enough? They told us if we didn't make it back by 5 we would have to wait till tomorrow so they could charge a whole other day. Made it back at exactly 5. Gave them the total of $740 to just get the car back and when the man brought it up front. Driver side window was shattered and there were glass pieces all of the interior. And they had even stole the charger I had in the center consol? I mean is this not illegal???They are complete crooks and will inconvenience the hell out of you. NEVER GO HERE.

Had to urgently stop for a car repair while on our long roadtrip. The staff here were quick,…read morefriendly, and very helpful. Thank you Allstar! -Sarah & Nick

I was traveling from Pensacola to Tampa when my check tire pressure light came on. I had just…read moregotten new tires the day before, so I was concerned. I called AllStar tires and spoke with Shawn, and told him my situation. He said to bring the car in and he would check the pressure and make sure nothing was wrong. When I arrived they dropped everything to check my car. Super friendly and accommodating. I highly recommend!

Oil change was Oil change was fast but, they used a premium oil without checking with me first that…read moreI was charged an extra $8.95 for, last time they asked upfront and I specified just regular oil. They also said my coolant was "a little low" and asked if I wanted it topped off. They didn't tell me that topping it off would cost almost as much as buying a full gallon $7.75 at Walmart. Lesson learned: Next time, I specify everything upfront so I don't get hit with surprise upcharges. I did decline a new air filter because I can get a new one and install it myself for half of the $22 and some change they charge for one. used a premium oil without checking with me first that I was charged an extra $8.95 for the last time they asked upfront, and I specified just regular oil. They also said my coolant was "a little low" and asked if I wanted it topped off. They didn't tell me that topping it off would cost almost as much as buying a full gallon $7.75 at Walmart. Lesson learned: Next time, I specify everything upfront so I don't get hit with surprise upcharges. I did decline a new air filter because I can get a new one and install it myself for half of the $22 and some change they charge for one.

was here first waiting to get oil changed two cars pulled up waiting and went in before me will…read morenever come back

They worked on mom's car once or twice did a good job and kept the car only a short period the…read moreprices were a little high but overall good service thank you

John called me as soon as he was assigned to my service request. He confirmed my location and…read moreparticular logistics and arrived promptly. He was kind, professional, and caring. Additionally he gave me a ride and even contacted me later to make sure I was doing OK/safe! I will keep J&J Towing and Transport number in my emergency contact list for sure!

From the owner: With 30 plus years’ experience, we offer fast, safe, and friendly service at a fair price. Give us…read morea chance and you'll be a customer for life!