One of the worst service experiences I've ever had. Marianna Chevy Buick GMC's service department…read moreis completely unacceptable. Instead of helping customers, it feels like their main goal is to squeeze as much money as possible out of people. Communication is poor, issues aren't explained clearly, and accountability is nonexistent. I left feeling taken advantage of rather than helped. I would not recommend their service department to anyone.

I am filing this Yelp review to formally report a highly deceptive and unethical experience I had…read morewith Marianna Chevrolet/GMC, which appears to be engaging in manipulative financing practices, dishonest sales tactics, and predatory behavior toward consumers--even those with excellent credit and solid income. I was in the process of purchasing a vehicle through this dealership. Despite being more than qualified, I was presented with a financing package that came with an unreasonably high APR. When I questioned it, I was told this was the best and only offer available--despite the fact that I later discovered they had submitted my application to multiple lenders, including one that approved me for a significantly better rate. Rather than disclose the more favorable offer--which I would have accepted without hesitation--the dealership intentionally withheld it in an apparent attempt to coerce me into agreeing to the higher-interest loan, which would have benefited them, not me. When I confronted them with evidence of the better APR from one of their own partner lenders, they continued to push the false narrative that the inflated rate was my only option. The situation was made even worse by the behavior of the two sales representatives assigned to me--Landon and Glenn--who were clearly working together to mislead me. They provided inconsistent answers, evaded direct questions, and deliberately avoided putting anything in writing. Their actions demonstrated a complete lack of transparency and professionalism. It became increasingly clear that I was being manipulated from the start. Despite telling me the deal was finalizing, and encouraging me to move forward, they had already decided to sell the vehicle to someone else--likely due to my refusal to accept their shady loan terms. They even instructed me to purchase full insurance coverage, which I did in good faith, incurring out-of-pocket costs. Then, without any warning, I was told the vehicle was sold to another customer. Their actions wasted days of my time, cost me unnecessary expenses, and completely disregarded the basic expectations of integrity in any business transaction. To make matters worse, the dealership submitted my credit application to multiple lenders, resulting in several hard inquiries on my credit report--even though they already had a lender offering terms I would have agreed to. These unnecessary hard pulls have now impacted my credit score. It's clear that these inquiries were not made in a genuine effort to secure the best financing, but rather to string me along and pressure me into accepting an inferior offer. This pattern of behavior--from withholding better loan offers, to running multiple credit checks under false pretenses, to pushing me into buying insurance before backing out of the deal--amounts to deceptive, unethical, and possibly predatory business conduct. Reports concerning these predatory sales practices have been submitted to the BBB and the FTC for investigation.

Good customer service, good communication, not so good automotive repair. I spent $140 for an…read morealignment, to then have to pay another repair shop to re-service my vehicle.

From the owner: Marianna Nissan is under new ownership. Find your next new Nissan vehicle or used car today. What…read moresets us apart? We are customer first, offer a contact-free process, will deliver, we give back to our community, offer free car washes for life, and have loaners available. Just for starters.

My wife and I drove down to Key CDJR of Marianna on July 3 to look at a 2017 Toyota Camry. Based on…read moreour deeply unprofessional experience with their sales staff, I highly recommend taking your business elsewhere. The vehicle we looked at was in terrible condition and had clearly not been prepped for sale. It had a huge dent on the door, rust and sticky residue behind all the handles and trunk, completely fogged headlights, and heavily stained interior. When we politely told our salesman, Al Gammon, that we needed a moment to discuss the car, he rudely replied, "Did you not talk about it on the way down?" When I pointed out the blatant condition issues, he became defensive instead of helpful. He told us, "Where are you going to find a 2017 Camry with no scratches and dents?" and dismissively claimed it just needed a detail. Finally, instead of trying to assist us, he abruptly stated, "I guess this is not the car for you." Mr. Gammon bragged about having 14 years of sales experience, yet he lacks basic customer respect. I escalated this to the General Manager, Doug Driscoll, who offered a written apology but tried to soften the blow by claiming conversations can be "perceived differently." There is no misinterpreting direct, rude quotes. I have filed a formal BBB complaint. We will never buy a vehicle from Key CDJR of Marianna and we strongly advise others to avoid them as well.

I do not recommend this dealership. I was told my AC compressor could be repaired within one day,…read morebut after I called for an update, I was told it would actually be Friday before they could even get to it. That completely wasted my time because I planned my schedule around the original estimate. On top of that, the customer service at the front desk was rude and unprofessional. If there was going to be a delay, I would have appreciated honest communication from the beginning. I hope they improve their communication and customer service.

The personal service and friendly staff at Robinson Motors is simply unbeatable. You'll get the…read morebest deal for your money - and be completely satisfied with the experience.

Family was traveling through Georgia from vacation and vehicle started having mechanical issues, I…read morefound Franklin's Spring Creek Ford 10 miles away and 30 minutes before they closed. Service manager Hunter went above and beyond to ensure we were back on the road. We are so grateful for Hunter and his service team to get us back on the road after hours. 10 stars if I could give them out.

My family and I were on a trip to visit family in Colquitt and our diesel truck broke down on a…read moreSunday. We had to have the truck towed to this dealership and wait until Monday to talk to anyone. My husband talked to Don about 8:15 in the morning. By 9:30, Don called back telling us the truck was fixed! We so amazed by the quick service! The cost of repair was also very reasonable. We didn't feel as though we were being taken advantage of at all. In fact, it cost more to tow the truck than to repair it!

Just bought a aged car (2008 Chev Impala) but only received only one key. I almost fell over when…read moreI learned a duplicate key was $100. The kind service person then gave me a discount and only had to pay $70.

First, I want to say thanks to Tyler Smith. He really went above and beyond to help us out with…read morethe service of our truck. Its people like Tyler that make other "brand loyal". We had a small issue with our truck, but one that has been persistent. I cant say what a relief it was to have a service tech/rep as knowledgeable and hardworking as he is. I really think folks like this should be recognized. So I hope whoever is in charge of that service department does exactly that. If I was running my own business, I'd attempt to poach him in a second. You can teach skills, but hard work and professionalism are some of those intangibles you just dont get very often. Thanks again to Bill Cramer Chevy and to Tyler and the service department! We're up and running!

An Unforgettable Experience with GMC of Quincy, Particularly Joshua…read more Unfortunately, after five separate complaints, I feel compelled to leave this review regarding the excessively loud music coming from GMC of Quincy and, more specifically, the manner in which Joshua has handled my concerns. This issue began around July 4th and has continued since then. GMC of Quincy has speakers physically set up outside the dealership, and the music coming from those speakers is loud enough to wake me from my sleep inside my home. I work nights as a nurse practitioner, so being able to sleep during the day is not a luxury. It is a necessity. This morning, I was awakened by Smokey Robinson's "Cruisin'." I could hear the song clearly enough from inside my home to recognize exactly what was playing. That should give some indication of just how loud these outdoor speakers are. GMC of Quincy sits on a major highway. I cannot imagine motorists driving down the highway are attempting to listen to the dealership's music. If outdoor music is considered necessary for the business, perhaps the dealership should invest in a professionally designed sound system that directs sound toward its own property instead of broadcasting music loudly enough to disturb the surrounding community. What has made this situation even more frustrating is my interaction with Joshua. I have spoken with him twice. During our most recent conversation, his demeanor came across as irritated and unnecessarily unpleasant, almost as though he was annoyed that I had called again. Yes, I called again. I have called five times because the problem has continued. At no point have I asked GMC of Quincy to stop playing music. I have simply asked that the volume be kept at a reasonable level so that people in their own homes are not being awakened by music coming from speakers deliberately positioned outside the dealership. After five complaints, this should no longer require another phone call. I would also expect someone in a customer-facing position to understand that becoming irritated with the person making a repeated complaint does not resolve the reason the person keeps having to call. Hopefully, management will finally address both concerns: the excessive volume coming from the outdoor speakers and the way legitimate concerns from members of the surrounding community are handled. People living near a business should not have to repeatedly ask for the basic courtesy of being able to peacefully enjoy, and in my case sleep, inside their own homes.

Broke down and this location is the only Chevy dealership in area. The people were helpful, they…read moretook care of me. Fixed my car in a day, no issues. Definitely recommend location if you're having car issues, they"ll take care of you.