In my business, I venture across the region on a daily basis and consider Panera Bread a "relatively safe" choice for edible food, and in that regard, this franchise location is no different. Today my experience here took me by surprise. As I sat down to enjoy my meal, I overheard this comment emanating from behind the counter, "If I had better co-workers and customers, I'd appreciate it." Whether or not this was said in jest, is not the point. From out on the floor, there was no way to know that. My immediate reaction was disbelief. And then as a professional in the CS industry, I was pissed that somebody would actual say that in earshot of customers. I spoke to the associate at the counter and expressed how I felt about it. If that was said by a supervisor/manager.... go home and get your priorities straight and decide if this is the right line of work for you. If that was an associate, give them some basic CS remedial training. My food and the service I received were on par with my past Panera experiences. I want to give this panera a 1 star., but you deserve better, and so do we. read more

Recently I have noticed that whenever I order Greek Salad they tend to give less proportions. Well today it was a god proportion of lettuce, four tiny pieces of the onions and NO olives what so ever. What gives? read more

Panera Bread - Greek Salad with just four tiny pieces of onions and NO olives. - Salad Near Me - Yulee, Florida

The staff is so unprofessional and rowdy! Sitting in the dining room you can hear them yelling at one another; one yelled "Christopher" then proceeded to call him "Kunta Kinte" (a black child at that). Someone needs to give them a lesson on how to behave in the workplace. read more

This is the worst Panera Bread I've ever been to. The entire fruit cup was rotten, and clearly so. The crust in the sandwich was too hard to bite into. It was not worth the $15 I spent here today. read more

Panera Bread - Rotten fruit cup - Salad Near Me - Yulee, Florida

If you're ordering delivery from Panera, don't. They use Door Dash to deliver your food. After waiting an hour and a half and watching my delivery driver go everywhere but to my house on the map, I called and cancelled with corporate. Also, Panera's stores don't actually answer the phone either so they're pretty much useless unless you're physically inside the store. read more

This is the toasted Asiago bagel I was just served: (see pic). But the strawberry smoothie was pretty good. A burnt bagel is just so easy to replace before you put it in the bag and hand it to a customer. Just toast another one for less time. read more

Panera Bread - sadness. - Salad Near Me - Yulee, Florida

The staff at the Yulee, Fl Panera Bread is so wonderful. They explained everything about the menu, prepared the food exactly as we ordered it, delivered it to our table. The food was delicious! read more

I did the Rapid Pick-up and it was fast and efficient. They had my order ready in just a few minutes. The food was great as always.

Panera is turning out to be one of the few places that everyone in my family enjoys and has something that they will enjoy to eat and actually finish it. The pick two option is my go two and the turkey sandwiches and chicken paninis are what I typically get with a bowl of broccoli cheese soup. My kids love the chicken and cheese tortellini, and the Mac and cheese. The bakery is great as well. My only complaint is that overall Panera can be quite expensive for a large family. Hard to get out of there under $50 for a family of 7. read more

I pulled up to the drive thru menu and was immediately greeted. So I ordered a whole green goddess Cobb salad. I ask what other dressings they have than the one that's paired with this salad. The order taker named off a few. I picked The southwest ranch. She then proceeds to ask if it's a whole of half. Again I say whole. And add a large lemonade. I get to the window and she says "I'm sorry, I didn't remember what side you ordered. It was bread, right?" Well, I wasn't really given an option and I didn't order any side to be honest. So I order chips. All is well. Get home, bc I'm in a huge hurry bc my lunch hour is over, and open the bag to realize I do not have a green goddess Cobb salad. I have some southwest chicken salad. At least I got my chops and lemonade correctly. But pretty disappointed that I had ONE item ordered and it wasn't right. $14 for a salad and lemonade is pretty expensive for fast food, and for it to not even be what I ordered. Oh well. read more

Y'all suck.... mess up a sandwich with no sauce literally everytime I go.... it's getting annoying now

I love love love this place!! I love the entire concept. Clean food, nice variety & a comfy place to just "BE". It started as my own love affair ... as if I was the only person in my world who knew of this wonderful place. Then, my hubby decided he'd "settle" on something there to avoid another stop on the way home. Now I share my wondrous place with many in my family. My husband begrudgingly admits ... he really likes it (he even enjoyed the apple)! I enjoy feeling good about what foods I have put into my body, this rendezvous leaves you with no guilt or shame. You can feel deliciously satisfied & not walk away feeling horrible. With this affair, I choose how I want to communicate.... I can order with a hostess, online, or via Kiosk. The ordering kiosks are fantastic & I enjoy that I can customize my food exactly how I wish it to be - right down to how the avocado is sliced in my sandwich. The rewards are pretty nice too. Coffee here is better than other competing chains, but I find it to have that familiar flavor of a particular donut shop, so it's not my favorite stop for really good coffee. But "... every rose has its thorns". Pastries are the "flirting" in this affair ... they always tease & call out to your senses. Added with a meal - there's even a pastry discount. Dessert included for a fraction of the full price. My heart just skips a beat ... read more

This is a regular stop for me -- they sent me a birthday gift on my Panera Bread Card-- So my visit will be very soon. Thanks folks. read more

I do not like to leave bad reviews but it needs to be said. I come to this location every Saturday morning. Every single Saturday the espresso machine is broken. EVERY SINGLE ONE. The enthusiasm of the person at the register is nonexistent. Oh! On one Saturday the entire kitchen was closed because there was no running water. You ask why I keep coming back? Because I don't like to give up and it's not the staff's fault. But After several Months of this finally I'm DONE. read more

The last few times I've been here I've been very displeased. Today I got a panini that I paid 8 bucks for that barely had meat on it. It was a joke. The previous two times my Mac and cheese was not full either. I don't mind paying the price if I'm getting quality but I'm not here. Pic is included to show the sandwich. read more

Panera Bread - Where's my meat? Barely any for 8.00 - Salad Near Me - Yulee, Florida

Walking in employees can be more welcoming or even helpful. When I had a questions about rapid pick-up because I was unaware of how it works. Getting stupid stares like I should know, if I did I wouldn't have asked. Needless to say I figured it out on my own after awhile. Order was correct and tasted good. read more

Panera Bread - Lunch special - Salad Near Me - Yulee, Florida

It's just not my favorite place. I know people love this place but it's not my jam. It taste so processed. The only thing I like here is the flatbreads and the soufflés. The artichoke and spinach is my favorite. read more

Panera Bread - Salad Near Me - Yulee, Florida

I am giving four stars based on the overall meal and past performance at Panera in general. My meal was the Italian Combo - bread was excellent, lettuce crisp and fresh, and meat was tasty. The pepperoncino pepper was a nice touch to the flavor. My only complaint with the sandwich was the minuscule scrap of seared steak included with it. I opened the sandwich to remove the fresh tomato slices for my son who loves them way more than I do and noticed the amount of steak included in the sandwich was paltry at best. My sons both ordered the Turkey Chili. After we paid and sat down we were informed that the chili had been discontinued at the store. This was not a big deal, but it would have nice to know this when placing the order. The attendant handled the situation well and with apologies so all was good. This is not the first time we have had minor problems with items we order being 'out' at this restaurant. All in all the food we were served was excellent so I selected four stars. Five stars is not out of the question for Panera if they get a better handle on the tiny details. read more

Walked in to the store a bit past 8:30am; seems like a new store location. Everything clean and in order. The store had the new self kiosks for ordering. Signs of the times, i like a friendly smile and interaction, took a ehile to get someone to help us out. Eventually a young lady help us out, not very customer friendly but the transaction got done. The lady changing the coffee was very friendly and cheerful. Please panera lets not get the self kiosks at your stores. Nothing like a friendly smile to brighten up my mornings. read more

My family and I have been here several times, but I have yet become a fan. This location always appears very clean and the employees are very nice and helpful. I ordered the, You pick 2, with 1/2 Caesar Salad and a 1/2 Turkey Apple Cheddar Sandwich. The sandwich was very good. The apple cabbage slaw made this sandwich. The arugula was a good touch preventing the sandwich to be too sweet. Definitely recommend this sandwich. The reason for 3 stars is...every time I've eaten here, I've walked away still hungry! This is more like a place for a good brunch but nothing more. read more

Panera Bread - Turkey Apple Cheddar Sandwich on Sourdough bread - Salad Near Me - Yulee, Florida

I want to give a special shout out to Nicole and Shelby, who gave excellent customer service. I experienced an issue with my online order -- no big deal -- and when I came in to ask for their help, they were extremely kind and accommodating. I can't laud them or their expertise highly enough. read more

Great service and food is always delicious! love going there to work from and enjoy tea and pastry as well

Honestly if I could give this store negative stars I would, but unfortunately thats not an option, pls get on that Yelp. The customer service is shit, the employees all seem very stressed and overwhelmed and everytime I go there are never any employees to greet me, it takes 10 minutes to be cashed out. I'm not sure if this is because they are very understaffed or just do not care. The Mac and cheeses are always cold and my salads have nasty pieces of romaine. I'm not sure what the problem is, but I'm guessing bad general management. Ultimately it's never a good experience and I have stopped coming here. read more

Like the first reviewer, we too were SO glad to finally have a Panera Bread in the area. Haven't been to one in many years. Being a relative "newbie", right off the bat, I was slightly confused by the "You Pick Two" choice. After sorting that out, our party of three made our "You Pick Two" choices. I had the Italian combo 1/2 sandwich with a 1/2 shrimp salad (which doesn't appear on their website). My sandwich had wonderful ingredients but was contained by bread that was too tough and (because I like my sandwiches sloppy) needed extra mayo, while the 1/2 shrimp salad was so superb, I wished I had chosen a whole salad without the 1/2 sandwich. My wife had the 1/2 chipotle chicken sandwich and 1/2 bowl of French onion soup. The sandwich was very good and only needed the addition of a little salt, but the soup was tasty but was far too salty. Our companion (an experienced Panera Bread patron) enjoyed her favorite, the 1/2 grilled cheese sandwich and a 1/2 bowl of soup and enjoyed it (as usual). The order takers were very accomplished in explaining the many choices and someone even brought the orders to us rather than depending on the beeper to summon us for counter pickup. This was unexpected and a very nice surprise. The restaurant was not crowded, quiet (big plus for me) and chilly and on this nice, bright, sunny day. The outside tables might have been a better seating choice for my wife and I. read more

Yikes. Went in early morning thru the drive thru. Asked for a drink no whippedcream no syrup and a wrap. 10 minutes later(no one in front of me). Wrap is cold. Drink has whipped cream and syrup. Inform the young lady this isn't what I ordered. She told me that it was. Asked to see the manager and a young lady showed up. No name tag asked her to remake it. 2nd one has whiPped cream. Explained it still was not correct and asked for my money to be returned. I was told that could not happen. I don't go to Yulee but monthly but McDonald's I am coming to get my ice coffee. Better attitude better price read more

We had a good experience here. Nothing special happened that made it extraordinary, but everything was pleasant and lived up to our expectations. Our bagels were good, and my fiancé enjoyed his pastry that he got. The counter service was friendly and our food came out promptly. This is a smaller Panera, but it is clean and kept nice. read more

Servers here are terribly rude. Food is regular panera but orders always come out wrong. Prices at this place continue to go up. The cashiers are so rude. The trainer cashier lady actually soghed and rolled her eyes when i was trying to decide on my ordeR. At the drive thru the cashier corrected my pronunciation of agave. Just serve me my drink read more

Had a very simple mediterranean salad bowl and they could not get that right. Didn't expect it so to my surprise when I got home I had a Baja salad. Yes a salad but god it is completely different. read more

Third time in a row my order has been incorrect &/or missing items. Will not be returning to this particular location.

We enjoy going to Panera Bread. The broccoli cheddar soup is our grandsons favorite and has been for some years now. I really enjoy their delicious salads. We enjoy the food so we just keep coming back read more

Can always depend on Panera to have fresh food! Thanks for starting to have places off I-95 that are easy to get in & out of!!

I went to the one in River City Center in Jacksonville. I always get the Take 2 of soup and salad. Got the Apple Cobb salad. Delicious. And a bowl of Clam Chowder. My wife got the Squash soup. It was also delicious. read more

When your in the middle of ordering breakfast the cook comes out and tell the cashier after her order switch and she clears your order and won't let you get what you just ordered and she refuses to hear what your saying. read more

Terrible service. I had initially order to sit in the restaurant and eat, but got to-go for the hubs.. Tell me why I would have to track down my food? Every person working near the station wouldn't even ask me if I needed anything. They were incredible rude. Don't think I'd be coming back. Management team needs some training on customer service. Two thumbs down. read more

Very disappointed is the take/out sandwich I got last night. Mozzeralla & Tomato panini on flat bread. The cheese was less than a serving of sliced mozzarella and 2 thin slices of tomato. Mostly stuffed with sprigs of kale. I will not be returning anytime soon, unless it's for a bagel. read more

My friend who used to work here told me they would put new labels on old food and serve it to customers.

I tried to order dinner a couple of nights ago using their Rapid Pick Up system, but was unable to change my form of payment, so I ultimately called the store to place my order. The employee who answered was very sweet, and though she said I really needed to place my order online, she said she would go ahead and get the order started, since I was only ordering 2 Cubans with chips. I thought that was so nice, as I was driving my car at the time. I arrived about 10 minutes later, drove through the drive-thru, gave them my My Panera Rewards card and Visa, got my bags and went home for dinner. My husband and I opened our boxes, and to say that this was what I had envisioned sinking my teeth into after a long day at work would be incorrect. There was merely a swipe of mustard, a few pickles, a piece of cheese, a meager dab of ham, and no pork whatsoever. I realize things happen, but the store was not busy---I was one of 2 cars in the drive-thru, obviously no customers inside, because of Covid-19, and they were making 2 of the same sandwich---how the heck do you screw up that badly?? Also, our bill was $19.79, and my Free Chocolate Chip Muffie (your current offer for orders of $10 or more) was neither offered nor included. I'm very disappointed with this level of "customer care." The product provided at this location is very inconsistent in its quality and presentation. I will think twice before I decide to go back. Too bad---I really like their menu. read more

Panera Bread - Salad Near Me - Yulee, Florida

The first week this location was open was pure heaven. People were kind, your order was right; things were great. Now, it's always a toss up. Either things will be great or they'll be horrible. Lately, things have been horrible. I watched two service associates have a brief argument through the drive thru window before I was even addressed. Then, my order was super wrong. It's not the worst experience I've ever had, but I can definitely say that I've experienced better service. read more

Pepole weren't nice food was try and the chef didint wash his hands in the bathroom and ther was a pice off poop in the sink

Food was good. Staff was incredible! My food arrived at my table before I had a chance to settle in. And how did they know that was my order? There was no number with my order, my name was not called and my buzzer did not go off. And as I ate, I noticed staff active in the dining room. They were cleaning and clearing, bringing extra items, etc. When I took my dishes to the busing station a staff member carrying an order to be delivered told me to leave them there, that she would take care of it. Panera should send these people to other restaurants to train them. read more