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Jimmy John's

4.4 (25 reviews)
InexpensiveDelis, Sandwiches, Fast Food
Closed • 10:30 am - 9:00 pm

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Business Info

JIMMY JOHN'S ATMOSPHERE

What's the vibe?
Good for kids
Dogs allowed
Outdoor seating

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Recommended Reviews - Jimmy John's

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3 years ago

Helpful 1
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1 year ago

Friendly quick service. Reliably delicious and affordable subs. No complaints whatsoever.

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2 years ago

Helpful 2
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3 years ago

Staff is incredibly nice. The food is amazing and they are very hospitable. This store is above all!

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2 years ago

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5 years ago

Helpful 0
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9 years ago

Helpful 5
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5 years ago

Helpful 0
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5 years ago

Fast service and friendly staff. I ordered using the app and it was ready within 10mins.

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6 years ago

Helpful 0
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7 years ago

Helpful 0
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Love this 1
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5 years ago

Helpful 0
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9 years ago

Helpful 2
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7 years ago

Helpful 0
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9 years ago

Helpful 1
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8 years ago

Is there a shortage of avocados I don't know about? This is the 3rd time my sandwich came with HINT of avocado.

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7 years ago

Helpful 1
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Photo of Jason M.
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9 years ago

Helpful 1
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9 years ago

Helpful 1
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7 years ago

Fantastic service. Great sandwiches with yummy bread. We order for pickup and they always prepare it correctly and quickly.

Helpful 0
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7 years ago

Always fast, fantastic service at any Jimmy Johns, but especially at this location. Wonderful!

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Photo of M M.
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7 years ago

Great location! Very friendly staff and every sandwich I've gotten has been great. Best jimmy Js I've been to

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Photo of Ammie G.
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9 years ago

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9 years ago

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9 years ago

Helpful 1
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Review Highlights - Jimmy John's

“The owner welcomed us in, as they were cleaning to close up, and had the best hospitality!”

Mentioned in 2 reviews

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Firehouse Subs - Hook and Ladder from Firehouse Fernandina Beach

Firehouse Subs

2.8(44 reviews)
0.3 mi
•$

This is a great place to grab a hot sub! They have a wide variety to choose from, and if you like a…read morelittle extra heat, you can add some hot sauce from the counter to make it just the way you like it. I've been coming here for several years, and the service has consistently been good. One tip: order through the app and take advantage of the coupons and special deals. You can save quite a bit. I've tried several of their subs, and honestly, you really can't go wrong with any of them. And don't skip the brownies! While I was waiting for my order, I noticed five different people ordering brownies. That convinced me to give one a try, and I'm so glad I did. I had no idea what I was missing all these years. They're definitely worth adding to your meal!

Terrible Customer Service and Unacceptable Management at Firehouse Subs in Fernandina Beach,…read moreFlorida I had one of the worst customer service experiences I've ever encountered at Firehouse Subs in Fernandina Beach, Florida. What should have been a simple issue to resolve turned into an incredibly frustrating and completely unnecessary confrontation. I placed my order online and arrived at the restaurant approximately 20 minutes later to pick it up. My sandwich was nowhere to be found in the pickup area, so I waited in line to speak with the employee at the register. They couldn't find my order. I showed them my receipt, which clearly showed that I had paid by credit card, that I had selected the correct location, and that my order had been placed at 12:08 p.m. It was now 12:25 p.m. I then asked to speak with the store manager, Erica Melton. She also couldn't find the order. I showed her the receipt and my order information, yet she still made no effort to resolve the situation. I suggested the obvious solution: since I had proof of payment and could show exactly what I ordered, why not simply make the sandwich? Instead of helping, Erica became argumentative and told me I would have to wait until they finished their lunch service before she would address my situation. In other words, I was expected to stand around for who knows how long over an order I had already paid for, simply because the restaurant had apparently lost track of it. When she eventually asked me to come to the counter to speak with her, she remained standoffish, confrontational, and completely unwilling to help. I repeatedly asked why a manager would refuse to resolve such a straightforward problem when I had a receipt proving my purchase. Rather than take responsibility or offer a reasonable solution, she threatened to call the police. I never raised my voice or behaved in a threatening manner. She then told me to leave. When I asked for a refund for the food I had paid for but never received, she refused. She even followed me outside. Let that sink in: I paid for a sandwich, the restaurant couldn't produce my order, management refused to make it or provide a refund, and the manager threatened to call the police on a customer who was simply trying to resolve a legitimate issue. Mistakes happen. Online orders get misplaced. I understand that. What separates a good restaurant from a bad one is how management handles those mistakes. A competent manager would have apologized, verified the receipt, and either had the sandwich made immediately or arranged a refund. This should have taken a few minutes. Instead, Erica Melton turned a minor problem into an unnecessarily hostile experience and left me without the food I had paid for. I hope Firehouse Subs corporate management takes a serious look at how this location is being managed. Customers deserve basic courtesy, accountability, and a reasonable effort to resolve problems. Based on my experience, this location fell short on every count. I would not recommend this Firehouse Subs location based on my experience, and I certainly would not expect customers to tolerate this kind of treatment.

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Firehouse Subs
Firehouse Subs - Torn in half because it wasn't cut.

Torn in half because it wasn't cut.

Firehouse Subs

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Firehouse Subs - Engineer with extra mushrooms? Where?

Firehouse Subs

3.5(25 reviews)
15.3 mi
•$$

While this was not the place we were thinking about stopping for lunch during our thousand mile…read moredrive home, the local CFA had a line that wrapped not once but twice around the store which meant that Firehouse would get the nod. First two obvious points: 1. This firehouse is indeed connected to a jewelry store. Nothing inherently wrong with that but like another Yelper already mentioned, it just looks odd. 2. This Firehouse has a drive thru window. The two Firehouse locations that I've got near me at home are both drive thru free and with how long they normally take to render an order I couldn't imagine placing an order that way. Maybe this location magically can turn things out faster but I wasn't going to chance it so I went inside. Normal ordering process that was non-noteworthy. Unlike the locations that I normally go to at home this location does a "special" medium sized sub of the day for $5.55. This worked out well as the Saturday special is the #1 Hook and Ladder and half of our group wanted that one. The order itself, which also included two #10 brisket sandwiches, was ready in about eight or nine minutes which wasn't bad as they had a steady stream of people coming thru the door. Flavor wise everything was as expected and the only half negative was that the cooler with bottled drinks was essentially empty with only chocolate milk in there. Sure this chain is priced more than Subway but the trade off to that are the subs which actually have that crazy thing called flavor. Is it worth the couple extra dollars to come here versus Subway? No question.

Won't be coming back for a while, if ever....better, friendlier options that get orders right in…read morethe area. Ordered an engineer with extra mushrooms....look at the pic and tell me they added extra mushrooms...I paid for it and got that. Also got a kids turkey, with only mayo and Chopped pickles.... got home only had turkey and cheese on it. Go somewhere else if you are wanting a sandwich.

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Firehouse Subs
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Jimmy John's - delis - Updated October 2026

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