I went to Panera for the first time in a very long time. Drive through, waited awhile after ordering and paying. The Mexican Street Corn soup is delicious, the tomato basil BLT looked nothing like the picture on the menu. The bread was or seemed like rye bread like you buy at the grocery store in a bag in the bread aisle, skimpy filling. So, really good soup, super friendly people, sandwich quality took a nose dive. read more

No one works here. They have on the AC because the kitchen staff is hot. Floors are sticky and under the booth it's full of crumbs. Not my favorite Panera. read more

Alivia & Serge were very pleasant & helpful. very great on the hospitality. it was such a pleasure coming here with my husband to get a bite to eat. read more

This new breakfast sandwich is so good. They also have great coffee. The service was very fast. It has a great drive through. read more

Panera Bread - Menu - Sandwiches Near Me - Wall Township, New Jersey

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Ok so here we are six months or so since my last review and happy to report things now seem to be somewhat better. The place is clean and coffee is always hot and readily available. Although, I do not eat the food here what I do see looks decent. Maybe they can turn their numbers around if they stay on track. I do hang out here a couple days a week and take advantage of their speedy WiFi in the early morning hours. Give them a visit for yourself, you may just like what you find. read more

Panera Bread - Giving credit, where credit is due - where else can you relax in front of a fireplace on a cold day? - Sandwiches Near Me - Wall Township, New Jersey

Very good! Meal came out quick. No one was at the front but the ipad got the job done thanks team. read more

Panera Bread - Delish! Not sure why this place gets a bed rep. No one was at the front but the ipads worked just fine. Thank you! - Sandwiches Near Me - Wall Township, New Jersey

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I used to love Panera, but now I have to question whether they have any bread left before I even go and then be guilty tripped for not getting a "climate friendly" meal. Damn brain washed people. read more

Panera Bread - Sandwiches Near Me - Wall Township, New Jersey

You enter your order into a machine. Food takes forever to come out. Air conditioner is blowing full force and it's 60 degrees out. Mentioned this to the girl at the counter and was told that "it's hot in the back". I guess those of us eating in the store don't matter? My order came up after 20 minutes and when I checked my bag, there were no forks and spoons in the bag. Walked up to the window where the food is served and asked for the items. "Did you check the bag?" she asked. "Yes", I replied. "But there was a second bag, did you check inside that one?" To which I replied again, "Yes, no cutlery". I mean, it's plastic cutlery. Even if I was trying to steal two extra spoons and forks, did I really have to be questioned??? Just let me eat my food! Needless to say, we will not be coming back. read more

I don't think they clean this place as evidenced by the accumulated garbage under the tables at only 9 am. Also waited a really long time for a bagel, cappuccino, and coffee with only two other customers in the store. read more

Panera Bread - a pair of couches in a living room - Sandwiches Near Me - Wall Township, New Jersey

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Panera bread has been here only a few months and to me they have ironed out some of the kinks that occur in newly-opened food establishments. The employees are now settled in their duties, The manager now seems to have it more in-line. The place in general looks clean, with the exception of the men's room. This location was formally a parking lot and Panera bought it last year. The north section is for a drive-ups and on the east side is an al fresco area with 4-5 tables. Inside are tables, high tops, and counter seats, to accommodate the different types of diners. I ordered a small barbecue chicken mac & cheese $5.99. A French baguette was included. The coffee was fresh. There were four different types of coffee and the noted time when it was made. Cool. When your order is ready, you'll get that electrical shock from the alarm they loan you. Overall the place look pretty clean. 3 and 1/2 stars. read more

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Got to be one of my top Cafes of all -- and I am a business traveler, so I have been to many Panera Bread cafes. I was there, again, today... and yet again they made my sandwich perfect!! Wall, NJ and Brick, NJ are my two favs. But this shout'out is for Wall. This cafe is ALWAYS clean. The staff is ALWAYS friendly. We all have our preferences, but I see the reviews of people complaining about sandwich sizes. Lol. Panera is NOT BURGER KING. It's not a type of place where you stuff yourself into a food coma (sleepy). You don't need no huge sandwich all the time. ...and yes, Panera is expensive. Mainly because it is A1 quality food!! Do ya really want 2 monster burgers for five bucks?? Then "Have it your way... YOU RULE"" lol. Panera is not that type of stuff. Panera is for grown folk. :) Annnnyway, big shout to Panera in Wall, NJ. You guys rule. :) read more

My favorite Panera! It was so clean and organized. The staff was so nice and they make the best cookies. Also their portions seem much bigger than most other Panera's. We both got the you-pick-2s and the portions looked full size read more

Panera Bread - Frontega Chicken sandwich, summer strawberry caprese salad, poppyseed strawberry salad, cream of wild rice soup - Sandwiches Near Me - Wall Township, New Jersey

SKIMPY!!! Tried to place my order by machine. Finished and it would not accept my payment. I'm sorry but asking for a tip to serve yourself is obnoxious. Not as good as they used to be. read more

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Always closing early. 9pm is closing time not 8:47pm. Totally ignored me at the door. Was just going in to get a drink using the kiosk. People still inside picking up. This isn't the first time. Corporate is definitely getting a call. read more

Today is March 3 2023. We walked in. No one was there at counter to help us. A lady walked into the place and said she couldn't help us cause she just got there. She went to get someone. After 10 minutes no one came out so I walked into kitchen and saw 2 people. I asked for help. I said I had been waiting for someone to take my order. She walks out. She was like a mean bulldog that I was confronted with. The look on her face was a death look. I asked her to at least try and smile. The death look continued so I walked out. She would have poisoned my food I'm sure. This location was in Spring Lake Nj in the ACME shopping center. Management needs to get their act together!! Don't ever go here. No help and what they had was disgusting!!!!! read more

There is always an issue when I go there and I have tried to be understanding but it's frustrating when there is always something wrong. It's not Panera as a whole, I've been to so many branches, it's this branch. The only reason I even go is that there aren't any other close and it's one of the few things that my whole family can agree on. There is always something missing or something wrong. They once gave me a sandwich that was the exact opposite of what I had asked so I had a nearly empty sandwich with the one thing I couldn't have. That meant I was stuck with something I couldn't eat as it was too far for me to go back to have it fixed. Another time they gave me an unfrosted and grossly dry sugar cookie. The prices are too high for this stuff to be the case. It was...fine when you were eating in and could go to them when they royally messed up your order. However, if you can't eat there, I don't recommend it because they have been unhelpful when I have needed something. Not saying this is necessary but other locations have always gone above and beyond if there was an issue or offer a free cup of coffee or cookie. This one always made it seem like the fact that they messed up and you want it fixed is such an inconvenience if they forget something. read more

This place is horrible. Staff don't know what their doing. Could care less that customers are waiting 30 minutes for a simple salad!! Your not that busy back there! ZERO stars. read more

I have eaten at several different Panera Bread locations, and this one is by far the worst. The service is bad, the workers seem very inexperienced, and the food is disappointing to say the least. I would not recommended this Panera. Attached is a picture of the Mac and cheese. I couldn't eat it. read more

Panera Bread - Mac and cheese - Sandwiches Near Me - Wall Township, New Jersey

Apparently PANERA does not care about custmer experience---I wrote to them the following an never got a response: I have been going to Panera for several years, but this last visit has completely soured me on continuing to eat at your restaurants. I ordered the duo of soup and sandwhich and could not tell you which was worse. The soup which was suppposed to be corn chowder that tasted nothing like corn, more like a pea puree. The chicken salad sandwhich which looked huge only looked that way bevcause of the "greens" piled on. Once I removed them I was left which some bread with maybe a spoonful of chicken salad. There was such a small amount, it didn't even cover the bread. I would think with so many restaurants fighting to stay afloat that you would do your best to at least put out a half way deccent product. That was certainly not the case here. read more

SEPT 19..I ordered online at 7:20 pm....I understand staff is hard to come by and they will probably not be affected by this but I will not be back. I ordered and paid online so I thought they were open. I drove up to the window and the entire staff simply ignored me, not even explaining they were closed...even those standing next to the window. I finally tapped on the metal platform after 10 mins because I didn't understand the situation. My daughter and my 72 year old mom were in the car...They started at that point yelling we are closed and when I tried to find clarity on my paid order they walked away....I am a customer with a paid order. I was calm, I was professional. I was looking for how to get my money back. Not a single person even cared to listen to the situation that I did not understand or helped explain how to cancel the order or get my money back. read more

If I could give 0 stars I would. I have Been to this location numerous times and every time they seem to mess up my order, today was the icing on the cake. I got a cream cheese bagel to-go in the drive thru and when I got home and opened my food there was a bag with cream cheese in it and no bagel. Not much more to say. read more

All fluff no stuff. One star added for pleasant staff. We paid $34 for two sandwiches and three drinks.  The sandwiches looked good but were all bread, tomato, and onions. The steak and cheese with double meat barely had any meat - literally.  The chicken salad had (literally) a level ice cream scoop of chicken salad spread across the whole sandwich.  The manager said they measure their portions.  Will never go to Panera again for a sandwich (a.k.a overpriced bread). read more

I love the food at Panera. However the speed and customer service needs much improvement. Wall Panera. Not Toms River. It was 8:00 am on a Thursday, one other customer in the store and myself. A woman behind the counter saw me walk in and then proceeded to the back before taking my order. After 5 minutes of waiting not one person to be seen to take my order I proceeded to the pick up section behind a corner to place my order. I was told to order up front. Christine came to the register, I asked her.. your a little short handed today? She replied with... no just busy in the back.. can help you. No apology offered. Sure busy getting ready for customers you won't wait on. Go there when you have nothing else to do and just waaaaaait! This was not just one or the first incident. read more

As John McEnroe once said, "You cannot be serious!" Came in Thanksgiving eve for a salad and literally every.single.item on the menu was not available. At first I thought it was a kiosk computer glitch but then realized, yep, only thing available were pastries, rolls and a few sandwiches. That's when I came to the other realization as to why there were only 5 customers in the restaurant. Hey, but it seems popular with the teens hanging out in the back as the soda fountains seem to be working! Unfortunately this was not an anomaly as last month they didn't have bread bowls for soup. (That's right, a bread shop out of bread!). My wife tried the car line a few months back, and waited literally 40 minutes for her order - she swore she's never going back. It's been 4 months since it opened so there's really no excuse for this excuse of a restaurant. I'm gonna wait about 6 months and see if any Yelpers report anything different here - Seriously, save yourself the headache and hassle and hit Wendy's across the street... read more

I'm sorry but this Panera bread doesn't know a Greek salad from an empty plastic bowl with plastic lid and nothing in between but an empty space where over $11. once lived. Although your bread is good! still I would seriously consider throwing your aprons off a ferry boat or something. read more

Friday night after a long flight and you want something quick to eat but not startup fast food, Panera is a solid option. The price is very reasonable, had the choose two option. The Baja Mac & Cheese was really good. Very creamy and nice blend of tomatoes and avocado. The Modern Caprese Sandwich was good but could have had a bit more mozzarella cheese for a better proportion. Been to other Panera's, the Wall location is very clean and service is fast. You can order via iPad and it's fairly easy to add to your order. read more

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Three times. Three trips through the drive thru and three "You have got to be kidding me?" experiences. Every time I have gone there has been no one ahead of me. No one or maybe one or two cars in the lot and I still cannot believe how freaking long it takes them to fill an order. Even something are easy as ordering a dozen bagels took ten minutes. How is that possible that it takes ten minutes to put plain uncut bagels in a bag? Very poor and negative attitude from the staff. They seemed bothered that you asked them for something. read more

What an incredible disappointment. I never write reviews but had to on this one. I ordered breakfast sandwiches online last night and scheduled a time to pick them up. I had a really tight time crunch ahead of an hour drive. I arrived for rapid pick up to find my sandwiches weren't ready at my scheduled time. Then I was told they didn't have the ingredients for two of my sandwiches. I then waited 15 minutes to get my order...and ended up late for my first meeting with a new client. On top of that, the people that worked here seemed more interested in cursing, messing around, and standing around instead of completing the order. Someone needs to regulate the staff there a little. Def will be driving further to go to a different owners that cares about service q read more

I use Panera for our corporate meeting in all over the states. I love Panera food and Bread. Panera in Wall, NJ most of the time has no bread as a side. If you are ordering for delivery they can forget part of your order, utensils, and swap sides without asking. Just a horrendous customer service. Can they just create a check list with a basic instructions: 'if a customer ordered soup, make sure to include a spoon.' read more

If you like a lot of bread, this is the place. It's mostly what you'll get. We had bread bowl soups which were tasty but all bread and about a half ladle of soup. The chicken Caesar salad had thin slices of chicken that amounted to a half a breast. In summary, it sucked. $35 sucked. I'm not a fan of franchise restaurants anyway. read more

Have tried this wall location now 6 times over 5 months. Because I figured it's new but It still stinks. Tried again today 9/20/19 You have to wait FOREVER at the pick up window for just a coffee & muffin (which they screwed up almost every time) the managers have changed quickly but still can't figure it out. The young staff is clueless. GO TO TOMS RIVER Panera. Young staff know how to work and place runs soooo smoothly. You order within minutes you SIT and they bring out the correct order within minutes. The WALL location is a complete cluster mess. What a shame it's giving Panera's a bad name. Trust me go to Toms River fantastic. read more

Panera bread is becoming one of my favorite fast casual restaurants. The food is consistently good, and it's actually worth the price you pay. This location is no different. Food was very good. The crew even got my customizations right! I only have two nitpicks.. 1) The dining area could be cleaner. 2) Why is there a tip option for the kiosk order food if the staff doesn't bring you your food? I don't mind having to go and pick it up, but I'm not tipping anyone for that service. Overall a decent locations. WiFi is a big plus too. read more

Ordered the spicy chicken sandwich which included a small piece of chicken, a sparse amount of pickle chips, and a dash of Buffalo chick sauce. Looked nothing like the picture in store that was overloaded with all of the items. For $11 plus, it wasn't worth it. read more

Everytime I order from this location something is wrong it missing. Gave them 3 chances. Done. No more.

I wish I read the reviews before I went there today. I was shocked when I ordered a chicken avacado sandwich and a small Mac and cheese and it was over $19. I had never been to Panera before so I was expecting high quality for that price and the food was garbage. I don't even think the chicken was real. The food was so gross I feel sick to my stomach. Restaurant prices with less than fast food quality. I do not recommend. read more

I should have heeded other reviewers warnings before I ordered.. This was our first time doing online ordering and the first time at this Panera. We did the family feast with 4 cheesesteaks sandwiches. I made sure, using their special instruction/customize box, that the horseradish sauce and the pickled onions were ON THE SIDE and not on the sandwiches. Well it came on the side and also on the sandwiches. So frustrating. When I picked up the order, everything was wrapped nicely, taped up and neatly placed in the bag that was also taped up. I really didn't think I had to open up every sandwich right there at the counter to make sure the order was correct. I foolishly trusted them to get the order right. It wouldn't have been so bad if we actually liked the pickled onions and horseradish sauce on the steaks, but it was gross. We scraped off as much as possible, but still had to toss them. The remaining order was fine. One other thing- You people who hang out there and take up space to use their free WIFI. Just go home! read more

SLAYED. Annihilated the chipotle chicken avacado melt anddddd some chowder ANDDD margerita flatbread???? So good. Ate so good

Love panera but this location is actually horrendous. We waited in the drice thru for a long time, mind you we were the only ones. Pepsi isn't working and needed to be changed so they gave us a different drink. No spoons. Gave us 4 knifes instead? Not sure how that helps. This place literally sells soup and at 11 AM they have 0 spoons? Go to Walmart and buy a pack of spoons. Also, they forgot shit from our order and then when we went inside to tell them they proceeded to not understand and had to double check the receipt. Not to mention they were extremely rude and when we went inside to tell them what they forgot we were greeted with "you need something?". This whole experience 40 minute process for no reason. Would never return. Toms River and Shrewsberry location is SO much better DO NOT WASTE YOUR TIME HERE. read more

Food was fresh, hot and delicious. Server was as polite at drive up and order came quickly. Getting better all the time. Thanks.

I normally have less than acceptable experiences at Panera, so important to give credit for a good visit. Friendly, welcoming greeting by Sheila, followed by souffles ready and warm when we arrived at 7:30 am. Nine times out of ten when we go to a Panera, the souffles are never available and there is always a wait for them to be done cooking. Breakfast was good, hot, and the fireplace was on which was nice. Also, got a wave and have a good day on our way out. One suggestion would be to wipe down tables and seats before opening and frequently during the day as we have never gone to a Panera without having to do that ourselves and this morning was no exception. Other than that, a good experience. read more