I've recently been obsessed with Panera, but I usually go to the one in Fremont near my job. I decided to give the Union City location a shot, and unfortunately, they disappointed me. To be fair, I did order close to closing time and got the Pick 2 deal. I didn't pick it up myself, so I can't speak on the service or cleanliness. I ordered the Half Steakhouse Salad and the Mexican Street Corn Chowder. The Steakhouse Salad is why I felt disappointed. The steak literally tasted like cold salami -- it was not good at all. The Mexican Street Corn Chowder, however, was delicious, so overall I was willing to give them another shot. Yesterday, I gave them that second chance, and they definitely delivered. I ordered the Pick 2 again: the Half Southwest Chicken Ranch Salad and the chowder (again). The Half Southwest Chicken Ranch Salad did NOT disappoint this time, and the chowder was delicious as always. Will definitely be back again! read more

Panera Bread - Not a fan of the steakhouse salad but definitely loved the chowder. - Salad Near Me - Union City, California

It is a much smaller location. But they have much better service. The employee delivered it to my table so that I didn't have to go pick it up like other locations. Plus they have just a good number of outlets to get work done. Since I just moved to Union City last Sunday, I will be back for more. read more

I've never personally been to this location, but my son or husband often picks up orders from here. I'm rating this location three stars because a customization request related to a nut allergy was missed. I asked for no pecans on the Harvest Medley Chicken Salad, but they were mixed in anyway. Since my son was looking forward to sharing the salad, this was disappointing. I still like Panera and will continue ordering, but I hope allergy-related requests are handled more carefully going forward. read more

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It must have been the fresh smell of bread that drew me here to discover the new Panera Bread that seemed to have just pop up recently in the Union Landing shopping center in Union City. This location has abundant parking shared by other local errand destinations but is less frequently visited than the other shopping lots in the area. Being so close to the highway entrance, it's an easy place to get to if you're on the go and need a quick bite. For those looking for a place to park for a few hours and get some work done, you're at the right spot! It's quiet, clean, well lit and has free WiFi to get you through the work or study session. Aside from their signature sandwiches and bagels as their name suggests, you'll find other bistro staples like salads, soups, and pasta. For drinks, you'll have the option from their full coffee/espresso bar, teas, smoothies, and of course, soft drinks. I came in specifically to pick up an online order which is easily done through their mobile app. And as with all the other stores, they offer rewards and promotions through the app, including a birthday treat! For this visit, I was picking up a kitchen sink cookie - my favorite of their baked goods! The crispy circumference paired with the soft ingredient rich interior is heavenly with a cup of coffee. The slight saltiness with the sweet chocolate morsels hit all the flavor profiles you'd want from a cookie. The staff is super friendly here and work quite efficiently to keep things orderly yet fulfilled in a timely fashion. They have an open kitchen so you'll be able to peek in and get a good sense of the vibe from the team here. An added plus to be able to see your food being prepared! Overall, after discovering this newest addition to the Panera fleet, I am sure this will be my go-to Panera next time I'm hankering for their sandwiches, bagels or baked goods. The location is perfect for convenience and accessibility and the interior is comfortable. I couldn't ask for a better first impression of the new shop! read more

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I visited this location a few times and the service has been good. The food was delicious too. Panera Bread, in general has good food. The soups, sandwiches, pastries and soufflés etc are delicious. However this location doesn't have the same ambience as other locations I have been to. This location is small and plain, more of a quick eat location. The other locations are much nicer and have a more inviting feel. Also, although the food is good, I do find them kind of expensive. I ordered a breakfast soufflé and a Pepsi and it's a little over $12 and about $14 with tip for a 2 item visit with one of the items being a soft drink. . Plus, I think the soufflés have shrunk in the last few years. But like I said the food has been good at this location and the team that works there have been polite. They are also fast. If you're not too worried about the ambience , this is definitely a good Panera to visit. read more

This review is all about Lilly, her positive energy, beautiful smile, and outstanding customer service. To be honest, I don't usually visit this location because my past experiences with the staff have felt a bit cold and transactional. However, Panera Bread in Fremont had already closed, so I decided to stop by. To my surprise, I was greeted by Lilly, and she completely changed my experience. She was warm, welcoming, engaging, and genuinely seemed to care about providing great service. It's rare to encounter someone who can turn an ordinary visit into such a pleasant one, but Lilly did exactly that. Thank you, Lilly, for making my visit enjoyable. Customer service like yours is what keeps people coming back. read more

I like this location. I have only been coming here for about 6 months. Today was not a good day for the quality of food in my order. I thought that there was a little better quality control. I had a half a sandwich and salad, and the spring lettuce in both items was rotten. I had to constantly pick out pieces of bad lettuce. I hope you all do better. I do like the food but I will stop patronizing if it doesn't improve. read more

Panera Bread - Rotten lettuce - Salad Near Me - Union City, California

This newly opened Panera Bread is very clean and well kept. We ordered our usual entrées, and they were all good. We had the autumn squash soup, chicken noodle soup, and the Fiesta spicy chicken half sandwich. Sandwich was surprisingly very tasty. The customer service was great, and there's plenty of parking since it's located in the same complex as Smart & Final and Michaels. We'll definitely be back sometime! read more

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Panera is a simple sandwich/soup/salad place. Don't come in here expecting anything more. Yeah it's kinda pricy for a basic sandwich/soup/salad, but it's the convenience of having someone else make it for you (and quickly) that you pay for. I personally come here for the Autumn Squash soup. If I would make this at home myself, it would take me hours and multiple steps. This new location has multiple self-order touch screen kiosks available for introverted and near sighted people like me :) This location also has the smallest dining area with only a few tables. read more

Delicious Cranberry and Walnut Chicken Salad Sandwich. Service is friendly and speedy. Always do takeout.

Over priced utterly ridiculous, the beverages prices are a joke. Citrus punch $5.39 for 16oz sugar water.. Passion Papaya Green Tea $4.19 just gross. Sandwiches are a joke. Will never step into a Panera again. read more

Panera Bread - Where's the meat - Salad Near Me - Union City, California

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They should have stayed closed and worked training. This is a smaller store than most. Employees are friendly enough just not very organized. They are in desperate need of a manager to keep the flow going. Avoid this location if you can for a few weeks and let them get some experience. Hard Pass for now. read more

I just tried this location. I was very impressed by the staff. I had a coupon that was only valid in the app but the app was being glitchy and kept closing. Finally my order went through but the app did not register my request for bread instead of chips (I like bread). I asked the young lady there if she could do anything to help me and she cheerfully packed a piece of bread for me. I told her she can take the chips back but she let me keep both. My order was ready very quickly. They have a screen that lets you know where in the process your order is. I had ordered a Grilled Chicken & Avo BLT. The sandwich was very generously made. The only criticism I have is that the bacon had a little bit of a weird taste. Will definitely be going back when I get another good coupon. I know some people have complained about the size of this location, but I think the size is just fine. I have gone to larger ones and often your order just sits on the counter and you have no idea it is ready. read more

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The manager Shalia was so welcoming and so nice to us. What a nice lady. Honestly all the staff here have amazing customer service. Very welcoming and friendly. The food was really good too. I do not know what kind of customer service training they receive but they are fantastic!! read more

Panera is honestly an overrated place. Nothing special. Mostly mediocre. You can make better food at home by reading cookbooks and watching YouTube videos. Total waste of money, in my opinion. There are only a few items worth purchasing from here. read more

This place is good. The soup, salad and sandwich are good food choices. Get a side of water and you got yourself a great meal. The pricing is good too. read more

Good service , the staff are friendy and good location The sandwich are fresh and good Everything is good! read more

I love ordering their rustic sourdough bread to go so I can make sandwiches at home with them. Very nice staff and the seasonal butternut squash soup is so delish with bread. read more

Nice store. I do have a food safety issue to report. Repeated occasions I ordered bagels to go, the bagels are thrown in the bag with the receipt. The receipt is not stapled outside the bag like other Panera stores. The receipt ink is rubbing on the bagel... and the ink is carcinogenic ( cancer causing) so I ended up throwing the bagel away. I will keep posting until the change this dangerous practice read more

Wait times long to order food & limited seating. I like you can clearly see on the screen if youre food is ready. Food was great & when you order on kiosk it tells you how much calories & protein in the meal. Able to do customizations. The kiosk didnt allow me to use my rewards that I have on the app. read more

It's a new Panera place service was exceptional although the seating is limited the server cleans the labor Rt away as soon as a table is vacated I read more

I came for grand opening and ordered from kiosk but employees were very welcoming & quick with their service :) food was delicious too.

Tired of these big corporations opening up in the area just to serve bland food smh we need more family owned restaurants! Not this crap! Quality has gone down while prices skyrocketed. It's all about corporate greed. read more

Visited on a Sunday morning. Good service, food came out quickly and was good. Happy to have a Panera in Union City!