1.Drink (hibiscus tea) watered down 2. Tables dirty,not wiped down 3. Trash over flowing 4. Metal spoons (with soup) dirty,suggest you use the plastic utensils. 1/24/2026 ( 2:15 pm) Definitely went down hill read more

We stopped in for a quick bite. The food was served nice and quick after ordering. We got the "You pick two" combos which came out to around $15 each. I'd say that it was rather expensive for half a sandwich (small half) and soup. It was a little hectic around the drink station as they were attempting to refill the tea and people weren't exactly allowing the employees to complete their task. It was also a bit loud in general, possibly due to the season and shoppers being everywhere. The flavor combinations were definitely on point. I had a BLT on a tomato basil bread. It was very good. Unlike some other restaurants, I was pleasantly surprised to find what I consider an appropriate amount of bacon on the BLT especially considering it was half portion. It was well built and fresh. The Broccoli Cheddar soup is a staple here and did not disappoint. My girlfriend had the new dipper sandwich and she enjoyed it as well. Again, the food tasted great and was prepared really quickly. I rate this four stars quite simply because of the cost. I know everything is expensive out there but the prices are similar locally to a sit-down dining experience. read more

They should take out the small cups . Again people don't want to pay for drinks . They should just take them out

I've ordered a pick two for lunch takeout. They did not include a spoon, and they forgot to add the chips I requested. Food was good, I was lucky I had a spoon at work. Do check your order before leaving. read more

My daughter and I had to stop at a few stores and were starving, and I didn't have my phone with me to check-in with Yelp , but that was okay, we took photos of what we ate. It's a rainy, damp, cold day out and we both wanted soup, so we decided Panera since we were in the same shopping plaza. My daughter and I shared a large Greek salad , which was fresh and not shy on any of the feta cheese. My daughter had the creamy potato soup and I had my favorite classic French onion soup , and we both had a fresh piece of baguette to dip In our soups. Only complaint was when ordering, there was no personality with the person behind the counter or even with the people behind the counter when our food was ready to be picked up. read more

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They forgot to give a spoon, chips and a cookie( in 4 items order). And they asked for a proof of the receipt before give me the chips and cookie. Table was dirty. Food was good. Please check your order before leaving. read more

I was with a group of friends there this morning for an early lunch and visit with each other. It was the usual Panera food - no complaints but we received some real customer service from MICHELLE -one of the staff members there. Super friendly and helpful and kind. She went over and above to check on us - clear our plates and ask if everything was ok. She is a real asset to your place! ( watched her working - she never stopped ! ) She made our lunch there extra nice ! read more

Went through the drive-through had to come back 20 minutes later because they forgot half of my stuff no soups, missing a sandwich and substituted my bread for chips‍ check your bag they get it wrong most of the time. read more

Stopped here along the drive upstate. Wow, this is nicest looking Panera Bread location I have been to...my new favorite location (too bad it's not closer) love the layout and friendly staff. Food is good as well. Easy to order and seating is spacious and clean. Prices are reasonable and cost a little less than in NY. Pick up counter and take out easy to find. Beverages in front. Wow, the bread looks really good too! Hope they renovate other locations to look as nice! Definitely coming back when in the neighborhood again. read more

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Tried the new BLT quite good. Shout out to the manager Ricky and to Alyssa both are always friendly, efficient, and helpful. Service is fast. It's clean. We order at the counter and any time we are there the staff is always pleasant and helpful. The food is good and the manager and staff go out of their way to serve you and make your dining enjoyable. Would give this Panera located in Stroudsburg and it's staff 10 stars if I could. read more

Since the changed the meat I will not eat their sandwiches anymore. The cold cuts taste terrible. Such a shame I regularly ordered the turkey club. read more

I was so impressed with the customer service here in Stroudsburg. The food was delicious, and the friendly, welcoming, hospitable nature of the whole team was just wonderful! I really appreciate Chrissy who went out of her way to make our day truly special. Thank you, Chrissy! All the best, Kendall. read more

I never leave reviews but have to give credit where credit is due. Went to this location and ordered a lot, it was raining and we were in a hurry, so I asked if everything was in the bag, and the lady reassured everything was there. When we checked (once parked), it was not and we were already 15 mins away. I called and manager Rickey offered a refund and to fix my the mistake if we come back, of course my son wanted the food so we went back. The same lady apologized for her mistake, refunded us for the missing items, gave us the missing items and then added in some cookies. Mistakes happen and I get that, they went above to make it right. thank you! read more

This is the extent of fast food, I love ordering from here, always a pleasure trying something different.

I'd like to start off by saying I always give a place more than one shot. This all started when my fiancé and I made an online order and they totally messed it up. I paid for 30+$ food and they gave us literally something you can get out of a lunchables kids meal. I did not return for about a month because I was turned off by the service when I asked if this was correct and that it was way to little of a meal for the amount I paid, their response was "that's just how it is" with an attitude, with no apology. I walked away upset and with a bitter taste in my mouth. This morning I decided to give them another chance in hopes of making up for last time and maybe having a pleasant experience. This was definitely not the case at all. I ordered my food through the drive thru and was told to pull forward and let other cars go by while they make my order. I waited outside for 20 minutes. I saw at least 7-10 cars go around the drive through with their orders. Then finally someone came out with another cars order and they finally remembered that I was out there. Some lady came out and asked "could you tell me what you ordered", and then I asked "did you guys forget my order"? And then she proceeded to say "no we gave it to someone else" then proceeded to go inside and made my order after another 15 min. In total I waited anywhere from 35-40 min for my order. She comes back out with my order and says "here you go" like there was no issue at all. The thing that bothered me the most was the fact that they did not apologize... If you are craving Panera bread I'd suggest starting to make food at home or going elsewhere because this place does not only have bad customer service, but they also don't care. read more

I mean I should've listen to the reviews. I worst Panera Bread I have ever been to. Steak & White Cheddar On French Baguette speaks for itself. Could've gotten a better looking sandwich and salad from McDonald's. Definitely go somewhere else, this was very disappointing. read more

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This is literally one of the WORST Panera locations I've ever been too. It's sad because it's literally the only choice of food in the area sometimes. I don't know if a bunch of airheads work here, but they mess up my order EVERY SINGLE TIME. It's 11AM and they forgot two things from my order. I've came on days around 5pm and they mess up the sandwich I order. Sometimes they forget a pastry, a soup, a side. Sadly, I always just drive home and realize that my order is messed up or missing items. Now, before I leave, I check my bag. Even then, items are missing or made incorrectly. Very incompetent staff and management because this literally happens to me every time I come to this location! I'm about to stop going to Panera altogether. read more

The place itself design quiet well, but it's always short on food, it's either Panera bread without bread, or something else is missing. Twice no broccoli soup, some salads are missing. It had only two kinds of bagels. I'd skip this location, I hope main office can fix this place in the future read more

This location has gone way downhill! Last time we were in to eat in the restaurant, we waited 25 minutes for our food. The manager was being very rude to the other workers. I felt terrible for them. Tonight, we ordered to go. The food was ready quickly, but when I went in to pick it up, the restaurant was filthy. The drink station had sticky countertops and drinks were spilled all over. The floor was black in places from food and drinks being spilled and never cleaned up. I'm so disappointed. I love Panera food, but that really has not been great here either. read more

The last couple times I have gone , it was not good, a lame Asian Salad, but most recently the new Toasted Bagette. The photos on the advertisement show the insides bursting out!! NOT so... very little insides.... all bread. I had the pepperoni mozzarella and the Green Goddess..... I spent $22.24 ouch! not going back.... read more

Ordered broccoli and cheddar Mac & cheese, Long story short, didn't get that broccoli and cheddar Mac and cheese. Got chicken noddle soup, i guess panera has a new definition to "Al dente" read more

Horrible service , placed an order online 3 of the 4 items weren't available that happens quiet often .. out on bakes in a bread place ... ended up with a bagel with strawberry spread .. had to go inside to get napkins and asked to cut the bagel not knife nothing this is to be supposedly grab and go to get in your way ! no in panera strousdburg!!! overprice .. disappointing service and attitude..manager wasn't helpful.. nobody wants to work .. if i have to do all the work i'll do it a home ! asked for my money back !!dude this place suckssss Very unsatisfied ex- customer read more

Everyone here was extremely friendly and helpful. The cookies are so good and were very warm. The wait was a little bit long but they were very apologetic. I think it was overall pretty good. read more

What happened to this place? The last two visits have been a disaster. The staff is rude and inconsiderate, our order was messed up, wrong cream cheese. When asked about coffee from a staff member she couldn't even get a word out, just waved me on with a sour face like I was bothering her. The only guy holding it down is Gabe. What a nice man, very accommodating and attentive. Too bad he has no support from the rest of the team. The new look was exciting at first but they need to step up their staff coordination and hospitality training because it's a mess. read more

Order takin person did not mention 99c special pastry with order of drink. Negative point. Food is served on table a plus. Salad and half Mediterranean sandwich. Size of bread is shrinking ! Also size of side bread also small less then three inches from other location. Hence three points read more

Panera Bread - Outdoor seating - Sandwiches Near Me - Stroudsburg, Pennsylvania

I spend a lot of money at this Panera Bread to have these issues with food prep. I have done a review in the past about something else hoping that corrective action had taken place. But I guess not. I let little things go, but as a Food Safety Manager off-duty I expect proper food handling & preparation! Since my last review, I have returned a sandwich, returned for something missing on my sandwich etc. This time, the Chipotle Chicken Alvacado sandwich had some of the hull still on the alvacado! That wasn't stated on the menu! Was it a special sandwich just for me? YUCK! ALSO after finding that, the tuna sandwich had something hard like a bone in it!! Unacceptable!!! My appetite was a wrap! That actually hurt my tooth too! How long should I trouble-shoot with you guys! Managers are you hearing me? At this point I May Not return, maybe a inspector will because you guys are moving to fast. I don't have time to return this crap! Im disappointed! A staff meeting needs to take place ASAP or someone needs to be reassigned from the prep area to mopping! Another suggestion... Have a food prep person inspect another prep person and if they get it wrong, this may just mean that they don't care about the public. Get it together Managers! read more

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Very disappointed. Another item missing from order. This has been going on long before the pandemic. They just don't care. The manager used to keep a book of names of people who got shorted on their orders. He used to offer you free meals. Maybe the manager should check the orders BEFORE they go out. This is not a one off issue. It's persistent. Almost as if they hope you don't complain and they get over on the customers. I have never gotten too much food. Always short. By the way... hit the teriyaki bowl twice and each time the bowl was half full. What's going on with Panera? read more

Love the food but this location has the longest wait on orders to go. Hope they implement better management of staff. All of whom are friendly and nice. Just slow. read more

First, our food was COLD, and the drinks was warm. Specifically asked for toasted bread, and got soggy walmart quality loaf of crap. Then, server was beyond rude to us asking us to please hurry our meal because it was their rush our. My partner asked for a caesar salad but was told there was no more romaine. FOR A SALAD RESTUARANT, HOW DO YOU RUN OUT OF ROMAIN. They offered me "spring mix" which just ended up to be acidic kale with little dressing and two small bits of chicken. For the amount we spent, that is ridiculous. When sitting, the bench fell in and I fell to the ground. Paint fumes were also very apparent. When looking under bench after COLLAPSING, the picture is attached... ABHORRENT! Server said bench fell because i was too heavy. Ridiculous..... meal took over 30 minutes to arrive, and the restaurant smelled like cheap prostitution read more

Panera Bread - Bench COLLAPSED AND WE FELL. PAINT doors as well. Server said we were too HEAVY AND THATS WHY IT COLLAPSED - Sandwiches Near Me - Stroudsburg, Pennsylvania

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Panera is a great place to go eat... Their food is always fresh. I always get chicken Tortellini with Alfredo sauce. I love it. The sauce is very creamy and tasty. I have also tried the big kid bacon grilled cheese sandwich. The bread is the best. And they give you options, whether you want a whole sandwich or half of one with a side of soup. Highly recommend this place. The decor is modern so it's a nice comfy spot to come and hang out for a few. read more

Panera Bread - Chicken Tortellini Alfredo - Sandwiches Near Me - Stroudsburg, Pennsylvania

How is Panera bread out of bread all of the times I go there. It's Wednesday at 630pm. The floor is sticky as usual and some partially dehydrated cinnamon buns are laid out for some sucker to buy. But seriously they are out of so many staples when my family went to place an order we left. This is a constant with this Panera. Hire a manger that knows how to order food. read more

Ever since the Panera in Stroudsburg moved to the new location the service has been TERRIBLE!!!! I keep giving this place a chance and I keep being disappointed. Literally every single time I go in the morning, the place consistently has a very small selection of bagels and spread. A couple of weeks ago I was given expired cream cheese. Now this morning again we are told bagels we wanted that are advertised are not available and we got the wrong cream cheese tubs. On top of that, both cream cheese tubs expire today. See the pictures I attached. The Manager is always professional and tries to help but the team there is letting down this customer on a consistent basis. In short, stay away from this Panera!!! read more

Panera Bread - Sandwiches Near Me - Stroudsburg, Pennsylvania

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We've all been to Panera and know exactly what to expect from this massive chain. We came here simply because Dunkin Donuts is not very good and we needed to get some breakfast sandwiches comma bagels and pastries before going out fishing for the day. We arrived at a.m. and the place was a ghost town. We were the only customers inside and it still took 15 minutes to get our breakfast sandwiches and three sandwiches for lunch. I got to say the people that work here were very nice and helpful but no one should have to wait that long for a few sandwiches especially when there is nobody else in the restaurant. More important was the fact that even after taking all that time to make our food they got the order wrong. They gave us the wrong sandwich and then gave us a half instead of a full. Ironically, they charged us for the correct food but didn't give it to us. Aside from these long waits and mishaps Panera does a good job at delivering sandwiches that are better than Jimmy John's and Subway and offers quality meats, cheese's and toppings, but it's still straddles the average line. We still prefer this chain over the others partially because it's open early in the morning and we can kill two birds with one stone by ordering breakfast and lunch period everything is more than affordable and there's nothing wrong with anything on the menu. Over the past year too we've tried almost all of their breakfast and lunch sandwiches and all of them were average with nothing to complain about. read more

messed up everything...didnt have soup and gave my mom a different soup instead of asking. also gave my nana a whole salad instead of a half salad...just terrible minus the bread read more

Soba noodle soup is hot and tasty Add a half Sierra turkey for a complete meal Yum Also worth getting a coffee at end to cut the carbs read more

I have done curbside pickup twice since we have been on "lockdown" and both times the people who brought it out to me were so nice and in such good spirits and soooo friendly. I love the vibes during such a tough time read more

I usually don't go to my local Panera bread, but I drove up to Stroudsburg for the day, and decided to stop. Great layout and selection of coffee and tea. Young man who was working the register was super friendly and helpful. You don't get this at a lot of places. Happy I came. read more

Not the best store I've been too but not the worst either. The food is OK. So is the service. It seems that this store being in one of the smallest markets seem to fall somewhat by the way side but they manage. read more

First impression... super dirty. Floors and carpet had not been clean in days or even weeks. Our orders were incorrect but they handled it well and were super friendly. Bathrooms were also dirty and no toilet paper in stalls. It was only 9 in the morning so I can't imagine what lunch time would be like. Very disappointing because Panera is usually much better than this. Food was also subpar not the best. Coffee was also cold! Wait was bad for only 2 people in front of us and the order was still wrong. Won't be returning to this one anytime soon. read more

This was BAD. Okay to premise this, I go to this panera often and I have never experienced anything like this, nor do I ever complain about wait times because - I get it. So I'm waiting in my car and thirty mins go by. (Drive thru) I'm really not mad but i see the people behind me going crazy. So I get to the window and joke with the girl like "Jesus thirty mins. what are you guys doing in there" and she said yeah and laughed. Mind you, I was smiling at her like going OUT OF MY WAY to be nice because she's probably been getting freaked out on. AND THEN the manager comes to the window and literally SHOVES this ticket that says we're hiring -IN MY FACE. She then proceeds to say " if you have a problem with the wait time let people know we are hiring." So I was completely caught off guard because first of all, I never had a problem with the wait time. So I'm like "okay? I actually need to add something to my order" I needed to add a smoothie because my pregnant best friend asked me to- the manager told me "No, if you need to add something go back around and wait in line again" A THIRTY MIN LINE. Like it was 100% the WORST customer service I have EVER experienced in my life. I work in the food service industry and that was ASTONISHING to me. I wish I had her name her behavior was disgusting. The girl that took my order was really nice and so was the girl that took my payment. But that manger has got to go. ALSO, the smart thing to do would be CLOSE YOUR DRIVE THROUGH IF YOU CANNOT HANDLE IT. There's absolutely no reason to have a drive through open if you cannot run it. If people need their food that badly they could come inside and order it. Because there was zero reason to have a drive through open with a thirty-min wait and an inadequate manager. Other than that, I never have problems with this panera. The drive thru line wait is usually that long, so that wasn't a surprise. They always make my food correctly and the workers are regularly helpful and nice. I usually eat inside. read more