Bakery has gone way down hill in both quality and portion size. I've had a few bad experiences at Panera in Statesboro GA, mostly due to poor customer service or bad management, but I never had any issues with the quality of their food or bakery items in the past. The pastries used to be excellent, especially the oversized croissants, bear claws, and cinnamon swirls. So it had been a while, but I used their drive-thorough today to order two croissants and two bear claws. Was I ever shocked when I got home and saw what passes for a Panera croissant and pastry now. Each croissant was about 4 inches across and sliced in half, which I didn't request or want, and they looked like prepackaged soggy grocery store items. The croissants were claggy not flakey. The bear claws were about half the size they used to be and were billed as almond pastry instead. They tasted nothing like the pastries from a few years ago. Just awful, cheap tasting junk. $15.44 for four generic grocery store pastries. Never again. read more

Panera Bread - This is what passes for Panera pastry in Statesboro GA these days. Looks and tastes like generic grocery store food. Just awful. - Sandwiches Near Me - Statesboro, Georgia

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Zbest is so nasty like dead ass I was sick after eating there it made me throw up I will mor be eating there no more the food don't taste right I don't kno y yall lying to these ppl like the food taste good but it don't ‍‍ read more

DO NOT USE DELIVERY! I used to love this place 4 years ago, and thought I'd give them another try. Horrible idea. How is a delivery order going to take an hour+, proceed to be late, then when I called the store they claim "the doordasher didn't pick up the order". It makes no sense as to why they didn't update the customer or even try to figure out a way to help us out. They clearly don't care about their customers. read more

Worst visit to date. Long wait for food and the beverage area was limited to the soda machines. At only 12:30 in the afternoon the beverage station had only empty containers. Tables are not being cleaned and staff ignored a table that accidentally spilled a drink. Family used napkins to sop up without staff assisting. If this is the new normal, we won't be back. After a half hour wait my husband got the wrong sandwich . read more

for starters they were out of everything from breads to soups. the young girl working the drive through was very rude. I honestly felt uncomfortable eating the food because I had no idea what they had going on in the store. overall worst panera bread experience I've ever had. read more

waited 30 minutes in a drive through with only 1 person in front of us and he only got 2 things terrible service needs to be improved.

Placed an online order to pick up through drive thru. Waited at the speaker for 5 minutes for someone to say anything and no one did. Went to the window and waited again and no one came but I could see them through the window on their phones. Decided to go inside to pick it up and when i got to the door it said due ti low staff they will only be serving the drive thru today. so then i had to go bo back through the drive thru and wait at the window for another 6-7 minutes until finally a rude lady gave me my order. read more

I liked the food and we experienced good service. One complaint is they stopped offering the pizza. The restrooms were clean.

Everything was great! Exactly as ordered. Fast service and fresh hot cookies! Doesn't get much better than that!

there is an employee that works there that gave my girlfriend change higher than what she was supposed to have. my girlfriend paid with a 50 dollar bill and the employee gave 290 dollars in return. terrible service you should fire her, her name is Julia crews please deal with her because this might escalate to becoming a higher problem later on. read more

I had a taste for some broccoli cheddar soup.. but I don't know if it was me but this soup definitely was a lackluster.. compared to the previous times I had this soup at other locations. I wanted to try their flatbreads.. but after that soup I'm not really sure anymore. read more

I usually love Panera. They have really great bagels which I always get. But this particular Panera can't seem to toast a bagel. When I ask for it toasted it isn't even toasted and cold or barely warm. So I started to ask for it toasted darker, and every single time I've done this (only twice) they have completely burn my bagel to where I can't even eat it. I just think it's so simple to toast a bagel and don't get why they can't. Overall I will not be getting bagels from here again. read more

Panera Bread - Sandwiches Near Me - Statesboro, Georgia

Decided last minute to prepare a light brunch before GSU game on Saturday. I used the Panera App to do Rapid Pick -Up ... so I could hurry and hAve things ready right when family and woke up that morning. I was able to zip on into the restaurant and grab my order quickly. I ended up seeing a few extra yummy pastries and adding them to my order. Everyone was so helpful, friendly and accommodating! The bagels were SOOOO FRESH AND DELICIOUS!!!! And the 3 flavor Danish Ring was out of this world good!!!!!!! I feel like for the amount of bagels, cream cheese and sweet treats I ordered... the price was extremely reasonable. We even have tons of left overs. read more

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1. Store closes at 9pm yes but if you don't make it to the drive thru by 8pm then good luck. You will get closure message at the window and they refuse you even though they know they hear you speaking. 2. Attitude at drive thru window. 3. Missing items from food bag. Check your bag before taking off. read more

I expected more from this place. Two of the three staff were nice. The salad had very bad ingredients. They hide the bad parts on the bottom of the bowl. I took it back & managerwas nice & offered to make me a fresh one. I said ok. When I got home the "fresh" salad had the same problem. I also had a veggie sandwich. Guess where that lettuce came from? The very small chips was over two dollars. Both hubby & I both had a sick time after eating there. Ridiculous. WAY TOO EXPENSIVE. read more

My name is Blythe Thatherton. Yes, THE Blythe Thatherton, son of Crenshaw Thatherton. Anyway, I am the residing president of the Gentleman's Turtleneck club, and I am always looking for a restaurant to host my Turtleneck Society club meetings once a month. Most restaurants laugh and don't really try to help me. However, A lad by the name of C.J. Simmons, manager of Panera Bread just went above and beyond to make sure I was comfortable and I really could not ask for a better person or restaurant to host my monthly meetings.The restaurant, first of all, was immaculately clean and the food even looked clean and fresh. Doth thy Don a Turtleneck to eat a clean sandwich? Why yes, M'Lady. the employees were so friendly, and C.J. even carried our food out to our table when it was ready. My only complaint is that the employees were not wearing turtlenecks! Ha! That's the turtleneck humor for you! I am donning a mustard colored turtleneck, which signifies that I am the president. Let it be known, from this day Henceforth, that Panera bread in statesboro ga has delicious clean fresh food and a clean restaurant, and will be THE location of the monthly Turtleneck society meetings. Thank you Mr. C.J.! Lastly, as we always say, Tis' a Gentleman's Neck to Don A Turtleneck. read more

Just spent 30 minutes in the drive thru. When I got to the window, they couldn't process a gift card with plenty of balance available. Management needed to step in to put corrective actions in place, but none in site. read more

Perfect place to pay 15 dollars for a meal and still be hungry after. I ordered the whole Napa valley chicken salad sandwich because I was hungry and decided instead of my regular pick two to get a whole sandwich and a bowl of soup. To my surprise the sandwich was made on literal miniature sourdough. Whenever I have gotten half the sandwich with the pick two it is never that small and I was told that it's just the regular bread. Waste of 15 dollars might as well go to Walmart next door buy the ingredients and make it your self for the same price and way more food. read more

Waited in line for about 15 minutes. Taste old. Got my order wrong and forgot my drink.

We got a to go order and they messed it up. That's not unusual these days dealing with drive thru service. Even that the order was wrong the sandwich and soup was horrible. How can they mess up soup? They can here. read more

If you're looking for healthy food and a great environment, this is the place. Christopher gave us great service being our first time eating there. read more

Panera Bread - Healthy eating. - Sandwiches Near Me - Statesboro, Georgia

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Stopped in for lunch, and got the usual Pick 2. The tomato soup was as yummy as ever!. The Napa Chix Salad sandwich was pretty sad, however. It's usually a lovely thin sourdough bread with a generous helping of chix salad. Not here today. A thick bread with two teaspoons of chix salad spread thin...really yummy flavor as always, just so little there read more

Well I ordered a broccoli cheese soup but I received a chicken noodle soup. They were not busy at this time but they did not pay attention to what they were doing obviously so I am very very disappointed with this restaurant read more

I really like Panera. When I am on the road, it is a great place to get a somewhat healthful bite to eat (as long as you stay away from the desserts, which are awesome, but really high in calories). This Panera is pretty standard. I got my food to go. The service was friendly and fast. My order was correct and my food was tasty. Next time I am in Statesboro, I will definitely return to Panera. read more

As a general rule, I really like Panera Bread's food. Here at this location that remains true. BUT, I am consistently disappointed by the lack of cleanliness here. I got here at 9 am today. I almost thought they were closed because there were no cars. I come in, order my food, look for a place to sit, and Every table is dirty. The floor is dirty. You'd think that with no customers in the store they would take some time to wipe down the tables and clean the place up a bit. Disgusting. Makes me wonder about the cleanliness of the kitchen. Come on Panera Bread management, step up your game. Manage your staff. read more

Went here with my sons...the food was not near as good or nor the atmosphere near as relaxing and comfortable as their competition...can I say my ABC's??? read more

I am a Panera fanatic. This panera is okay, the food quality could be better, the employees are alright, and the speed is pretty average for any panera I've been to. The issue with the food is anytime I have ordered salad with romaine in it...there have always been gooey or soggy pieces of what I can only assume is rotted lettuce. It makes the whole salad fairly unappetizing. I've had this problem occur on 5 different occasions that I have order salads from this particular Panera. Mind you, these incidents were well before and well after the romaine recall in 2018. I would stick with a soup or sandwich from this location if you don't want to waste your money. Recently I have witnessed a lot of mixed up or incorrect orders of in house customers, while waiting for my order (which was correct minus the gross lettuce pieces). read more

The place is clean, food is good, and location is safe. I'd definitely stop by again.

Great place, great service. Food is just like most Panera's menues. Salads are always fresh and bagels are fresh baked. I'll be back!

Normally I love Panera, but I was very disappointed today that my Fuji apple chicken salad was delivered to me with no chicken, no dressing, and no cheese. read more

we ordered online...went to pick up and found out they were out of 30% of our order.....normally i would be upset and demand some sort of compensation......then i remembered a hurricane had come thru 2 days prior.....the manager was so sorry and whatever was avail. in restaurant was put in to make up.....the food we got was hot and fresh...service was wonderful and bread and pastries were wonderful....keep up the great job in statesboro! .staff thanks so much for friendliness read more

Always a good option to eat here. Love the choices and healthy food options. :) I always get the Mediterranean sandwich because it is amazing! Friendly drive through service as well. read more

$20 lunch for 2. Vegetable soup tasted like it came out of a can. Chicken noodle not much better. Greek salad was mediocre. Didn't even try the tomatoes as they were kind of transparent. Baguette was delish! Will only go back there for bakery items. read more

Worst customer service ever. I normally love Panera Bread and the only reason they got 2 stars is because the food tasted good. But when you have people at the window who are downright rude and are making rude faces at the customers when they don't think you can see them on the other side of the window you obviously need to work on your customer service. If you want to see how a Panera Bread is supposed to be like spend the extra gas and go to Pooler. read more

If I could give this a ZERO I would. I ordered a half cobb salad and a unsweet tea. When I returned to work to eat my lunch the tea had tons of sugar and my salad looked like a tiny side salad. NEVER AGAIN!!!! read more