This place is always depends on when you go style of time, but as someone who's been here constantly for awhile now. I do suggest if you come here please avoid this place a noon, the four stars is a result of the good food they have. But also ambiance and service is crazy at noon hours. Would I recommend this place sure. But also the bathroom continues to be a werid issue, it's a mess all the time so keep that mind in too. read more

Panera Bread - Panera building - Salad Near Me - Southbury, Connecticut

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Been here a couple times in the past years. For me, there is nothing special, its a good option if you need a quick lunch and there is one around the area and also if you have the app on the phones its very convenient to just pick it up the restaurant. Just one down side the last time I went here with my boys, I found a strand of hair in my soup and it threw me off. The employees were nice enough to replace it but I was feeding my son with the soup and it was disgusting. OH well, we make mistakes read more

Awesome food , awesome people and awesome service.very pleasant and friendly atmosphere. Unlimited coffee and beverages definitely helps

The employees work hard... could be cleaner- outdoor patio needs a ton of work. Food good. Would go here again.

Just went into the Panera and the man with the beard and the ponytail was extremely rude. Nothing we wanted was in stock, but we made the best of it and ordered a couple of drinks. We were given the drinks, but didn't see any straws. When we asked politely if we could have straws the man rudely said to my husband "well I was going to give them to you but you walked away." A simple sure thing here you go was all that was required. This man needs a lesson in customer service. Left a very bad taste in our mouths. When I mentioned how rude he was loudly to my husband and the bearded man clearly heard he didn't even apologize. read more

I used to love this chain and especially this location but it has been going downhill for a while. The food has always been overpriced but this last time the portions were ridiculous. Although my chicken salad sandwich tasted fine there was very little chicken. My mother had a bowl of chicken noodle soup and the bowl was only half full. She said it was super salty. Her coffee was lukewarm. With food prices overall increasing there are some restaurants trying to do what they can to retain customers but this unfortunately is not one of those places. read more

Just eat what you love, don't try unless you love the ingredients love it. Avoid flatbreads and salads the tasty ones are pricey. Service is great but lacking staff. Managers are a toss up some understand Customer service and some are Rude well they Smile at their confusing menu. Best time is very early and Late night when it's clean. Love their tomato soup and breads. read more

Panera Bread - Salad Near Me - Southbury, Connecticut

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It has been my favorite local place to eat, however today I found hair in my salad!! Disgusting

The finding area was in pretty good shape and the portions were actually generous. It would really be nice if they were generous in cleaning the men's room. There was no way to approach the urinal because someone or multiple people had urinated on the floor. They put a wet floor cone instead of cleaning it up. All the tile floors were sticky and I felt like I might need to throw my shoes away when I got home. Worst bathroom cleanliness I have ever seen. And my whole life is eating out. I have seen bars, diners and gas stations across the country and this was at least on par with the worst. Wish I had a pic of the ironic wet floor cone. read more

Today is 12.7.20 and they're still closed for business. There was a note when I was here on Thursday December 3rd that they'd be re opening soon, but womp womp womp... They're still closed. read more

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There's a serious food safety issues going on under the new management. Equipment not being cleaned properly and cross contamination with Allergens is big problem here and human resources made it very clear they don't want to address the issue. I'm concerned for all the nice people that eat here. I'll let the photos speak for themselves read more

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It's a roll of the dice as to whether they will be open - have a backup plan. Love the coffee subscription idea, except they don't open until 10 am (if you're lucky) ... once more for the folks in the back ... 10 AM ... some would say the day is almost half over at that point. But that's okay, it's still fine to stop by for lunch. WAIT! ... The dining room isn't open that day. A potential inconvenience you weren't planning for, having to take your food to go. Sure, not ideal, but there are bigger issues in life, right? Ah darn, you got home and your order is incorrect, now cold, or missing items because the two people looking after the whole store are stretched beyond capacity and prone to mistakes. To those people working - THANK YOU for doing your best. To the people doing the hiring and setting hours - FIGURE IT OUT. read more

How to kill your business! This place was never even remotely economical nor a compelling value proposition. But it was located about half way on a long drive between my folks house and ours so we'd routinely drop in for some food and a driving rest stop. Well tonight's dose has crossed this place forever off the list as for two sandwiches and a bowl of soup I got socked with a $31 bill. No drinks as we had our own so this included a $13 processed turkey sandwich, an $8 kids ham and cheese sandwich, and a $9 piddling of soup. I figured for $9 the soup would be impressive but only in the sense of how little it filled the bowl. I could get more from a $1.50 Progresso can at the local Walmart. EXTREMELY small portions of ingredients on both sandwiches and the smallest sliver of a side pickle I've ever witnessed. Add to that the condiment selection has been whittled down to salt, pepper, mustard, ketchup, and that's it. Gone are the relish, tabasco, mayo, etc.. and other choices you'd expect with a business trying to avoid embarrassment for nailing a customer $31 for substandard grub. Also gone are the blinking puck notifications which signal you order is ready for retrieval and now you have someone from the "kitchen" barking out your name at a volume loud enough to be heard by everyone in the place including the innocent, unrelated customers trying to digest their own substantial investment. Nope, done with this yuppie over marketed charade after a dose of that salt being rubbed into the wounds. Shame on all of you! read more

Actually one of the better Panera Breads. It is a little on the small size - but they have a very nice patio

Delivery was good. Yuck, baguettes were just dropped in the bag. Not wrapped..ewe. Broccoli chedder soup filled half way. Bowl had very little chicken. Will go else where. read more

My favorite Panera location deserves some more stars! Always get great service here, friendly staff who go the extra mile to make a good dining experience. Today I received the wrong salad on my order - they quickly provided me the right salad, boxed up the wrong salad as a to-go freebie since it can't be taken back to the kitchen, and helped me juggle all my dishes back to the table. This location is busy but always a good place to grab a spot and work through lunch, or meet with a friend for a snack. I always receive my food hot, fresh and fast! Lunch Tip - get the summer fruit cup instead of bread or chips for a healthy treat! read more

Panera Bread - Black bean soup, strawberry poppyseed chicken salad, hibiscus tea and fruit cup - Salad Near Me - Southbury, Connecticut

We ordered 3 simple items for lunch today and, as always, the order was messed up. No this was after spending 15 minutes on the phone spelling EVERYTHING out to the person taking the order because she was so distracted by what was going on behind her. Unbelievable, not enough supplies for drinks, called to let them know we were missing items we were given a fake name to ask for when we came back to pick up the forgotten stuff. Will not be returning. Get your &&%$ together. Be professional. read more

Got the autumn soup it is good sort of sweet. Why can't they give more bread? It's like 2 bites of bread. They Panera "bread". Hello people, I'm not a pig, but it's so tiny! Also the restaurant smells like a dirty wash rag so we ate outside. Peee-u!!! read more

Panera Bread - The piece of bread is like they are rationing their supplies - Salad Near Me - Southbury, Connecticut

Very clean and spacious location the food was good and prepared very quickly this location offers outdoor seating first time I have seen this read more

Do NOT buy the grilled cheese. Ordered 3 of them at $5 each and they look and taste like they were microwaved. They are not toasted, half the size of a typical slice of bread and taste like cardboard. We threw all 3 of them out. read more

Panera Bread - Panera grilled cheese compared to a normal slice of bread - Salad Near Me - Southbury, Connecticut

I'm very disappointed with the service especially it being my first time ordering from any Panera Bread. I never been there until today I ordered their Greek Quinoa salad . I specifically said no onions or cucumbers because I'm highly allergic to them and the girl at the register told me that it doesn't come with any of that in it and by the I got home to eat it I found cucumbers all over the salad I was so upset I didn't eat anything I had to throw the whole salad in the garbage . What a waste read more

I asked where food pickup bags were, was told a location, which had a bag there that was not my name, after waiting 15 minutes I asked them if they had an order for me and they proceeded to point to ANOTHER location, my bag had been sitting there the whole time! Of course food was cold I had to warm it up but the steak in my sandwich was worse than steak umm and the sandwich had no flavor .... I had to pour A1 steak sauce on it just to make it edible! I would rate 0 stars if that were an option. read more

Panera has outsourced their delivery service to a third party. Worst decision ever! Delivery service went downhill fast. I will not be ordering any deliveries from Panera again. read more

Stopped in for breakfast for two while on our way to Maine. Great breakfast with lots of fresh & healthy ingredients! We love the food there any time of day! read more

Y'all let me down today- I order once a week, sometimes twice a week from this location, always delivery because I can rarely leave work. Always spend at least $20-$25 including tip. Order the EXACT same thing every time... and genuinely look forward to it, today was not that day, delivery girl was super nice, that was the one good thing, I'm sure it could be said that if it were an in person order, some of the information could have been misconstrued, but it's literally in black and white and as simple as,what to put in and what to take out. I called to make sure I didn't get someone else's order, and wanted to make sure that their system didn't get messed up, if the gave mine to someone else and their order was given to me, and the "manger" goes, no- we haven't had any other delivery orders and they weren't "busy",would you like the driver to come back? I said no that won't be necessary it's not inedible, it's just not what I paid $20 for... I wasn't even trying to complain I was genuinely concerned that someone else's order was going to be messed up.... turns out she could have given not one single crap so, I'll be placing orders else where from now on seeing that the "manger" essentially told me "they weren't that busy" and that she can confirm I "didn't get someone else's order" I don't know how, with that being the case, you jacked up my order this bad. read more

Panera Bread - It even says it in the receipt- "accuracy matters" - Salad Near Me - Southbury, Connecticut

TLDR: Possibly the best Panera in the country. Certainly the best in the tri-state area. I don't normally write reviews for chain restaurants unless they bomb in a spectacular fashion. Generally you know what they are and have very mixed results following the high standards that Corporate touts - which is the norm for these type of places. This Panera location is a positive exception to the rule and deserves special mention especially given how ridiculous a number of the negative comments are. Let me start by saying I have been to more Panera, Starbucks, and other "high end" fast food or the like than I care to admit. Usually the best that can be said is "they aren't bad". This particular Panera has never failed to deliver for me on every aspect you should expect of a higher price point fast food location. The patio is comfortable and nice, the food is fresh; the food is tasty; it's ready quickly; the staff act professionally; friendly, and are helpful; screw ups are rare and they make it right in an appropriately apologetic and correct way whenever given the opportunity; the dining area is frequently cleared and cleaned; the wifi is fast and reliable at all hours. And they do all of the above consistently. In fact my only quibble is something controlled by Corporate - some of the booth cushions are overdue for replacement. This particular location not only meets but usually exceeds my expectations of what I expect from a Panera or any fast food location. As to some of the negative reviews - they were closed due to a Covid outbreak and didn't have enough staff due to everyone being in quarantine. That was a silly thing to complain about. They re-opened when test results came back negative for enough of the staff. The grilled cheese is made on fresh bread (baked every night) and tastes like a grilled cheese. It's pricier than I normally want to pay but when I get an urge for comfort food of tomato soup and grilled cheese, it has never disappointed. As to the orders that were messed up - I've seen how both the staff and management respond when human error happens. I am extremely skeptical of several of reviewers claims. In short, this particular Panera location consistently outperforms and is worthy of a kudo. Or at least a positive review :D read more

Beware the French Onion Soup! This is the 3rd time I've ordered the FOS for pick-up; I won't be doing that again. First time the soup was as described but the subsequent "bowls" (ordered months apart) were strictly soup; no croutons and a very few shreds of cheese. Definitely not worth the $$. I called both times and the response was basically- too bad for you. read more

I love this Panera! I work within walking distance and ever since it opened a couple years ago, I have been enjoying taking a short walk, having lunch, and then returning to work. Food is made quickly and to order, they will even make my chicken Caesar sandwich (which is no longer on the menu) perfectly. I've only had one bad experience here, my sandwich was thrown in the bag, which I didn't realize until I got back to work; everything was everywhere. The manager did apologize when I called and offered me another sandwich. Great service and resolution! read more

Panera Bread - Chicken Caesar salad and cream of chicken and wild rice soup. - Salad Near Me - Southbury, Connecticut

I was here for breakfast on November 25, 2012. I had the sausage, egg and cheese on ciabatta. It was good. I also had a cup of the dark roast coffee. The staff was friendly. Comfortable chairs and booths. A fireplace too. Breakfast and souffles are available until 10:30AM weekdays/11:00AM weekends. Great place to meet a friend for a bite to eat. (#1586 store number) read more

worst panera i've been too. big dining area though. felt limited on the menu when other panera's had more options. my salad lettuce was soggy and limp. felt little bit cramped. not as high quality as other panera's. friendly workers though. would not come back. read more

Switched to disposable dishes and the portions of pick two soup and salad are smaller

The good: Healthiest options in this part of town. Tough to find fresher sandwiches. They bake their own bread daily. Nothing here is fried. Soups are tasty. Dining room is comfy with a fireplace, but usually loud. The bad: Portions are small for the price. Their free WiFi is always slow as molasses (regardless of how many users are logged in). read more

Every time I go to this place I always get food poisoning.i will no longer coming to this Panera bread again

The food is good and fresh, however the service is slow. Ive never managed to get my food in a decent time frame no matter how many times I've gone. For a chain restaurant it is expected to be faster than a sit down restaurant yet it somehow manages to take even longer. Not the place to go if you're in a rush. read more

Disgusting. Filthy bathroom. I waited 25 minutes for a bowl that never came. The girl working the busy counter handing out orders kept walking away. The cooks were not announcing names as orders were ready. Customers were rude and nasty. Beware the doughy women in these parts. Manager tried to tell me my wait was 8 minutes when my receipt clearly showed 25 minutes and counting. She gave me a refund after trying to make me take the bowl that finally came up on the counter. Honestly if you find yourself in this little shopping center you're probably better off at McDonald's. I literally will never eat at any Panera again after this experience. read more

Bad service for Rapid Pickup. Had to ask for my 7:00 pm order at 7:20 pm after watching my order at 2 on the board and 11 orders be served ahead of mine and 6 of those were walk ins. Then, handed bag. Got to car and found I was missing a salad so I went back in for it. Got home and found I was missing 1/2 grilled cheese. Managers sister got her order and a pastry before my incorrect order. read more

I was here for lunch. I was very happy to have a healthy salad. It was very good. read more

Panera Bread - Chicken Cobb Salad - Salad Near Me - Southbury, Connecticut

Probably the worst Panera bread I have ever been to. If you have no choice like us and ended up in this shithole make sure you don't order with the moron of Ava. Messed up the order the max!! And by the way on the receipt it says "your order should he correct every time. If it's not, we will fix it right away, and give you a free treat for your trouble. Just let an associate know." And that's just a piece of paper because in reality they messed up ur order and give you nothing. The Panera's I have been to they all have computers and trust me when you order from them, nothing absolutely nothing is wrong with your order. They should required to put one or two of these in every Panera. If you pay by credit card or debit card it ask you if you would like to leave a tip??? At first I thought they take your food to the table like the Panera's I have been to and it makes sense to leave a tip when they bring your food to the table but this Panera ask for a tip for someone to mess up your order. Will never come back to this shithole ever again.!!! If I could leave 0 stars I would. read more

Having been to other Paneras with crappy service, I have greater appreciation for this location. We hit this one traveling back and forth to visit family. We do rapid pickup; our order is always right and the food is great. Staff is helpful and courteous. read more

Went here a while back with my friend to get some take-out. He ordered the Steak & Arugula Sandwich, but asked for regular iceberg lettuce instead of arugula. I ordered Vegetarian Creamy Tomato Soup and a Roasted Turkey & Avocado BLT. We get home, and I kid-you-not, my friend's "Steak & Arugula Sandwich" was ONE LETTUCE LEAF in-between two slices of bread. No "Steak", no tomatoes, no onions. My "Vegetarian Creamy Tomato Soup" tasted like a can of spaghetti sauce. BAD 'generic' spaghetti sauce. My Turkey sandwich was so-so, but honestly? Who thinks ANYONE would want/order a lettuce-leaf sandwich, charge $7.39 for that silly thing, and let that leave the store? read more