Service is excellent and I enjoy the food. PICK 2 is my favorite entree. I am on a restricted diet and the Fuji Apple Chicken Salad is healthy and delicious! read more

I like Panera. I like it even more when is cold because their autumn squash soup is insane. This place was super convenient to where I was staying so I picked it. The food was ok. Service was ok but the place was pretty run down both inside and right outside. I am not sure I would pick that location again. read more

Customer service is AWFUL, i got cream cheese THROWN AT ME?! When i asked for my drink cup i got stared at and told "Sure" with an attitude. It smells awful in there like dirty water or like something rotting. My sandwich wasn't made right, it was missing my mayo and avacado. Panera bread has fallen off so much when it was actually taken care of everything seemed much different. This place really needs to be looked at.. read more

My experience was ok For dinner this evening I ordered some food through their website to bring home. Ordering wasn't very difficult, and they have nice pictures of each item to tempt you. I ended up arriving several minutes after I was supposed to, Panera Bread had already sent me an e-mail saying the food was ready for pickup, and it was ready when I arrived. I read many of their reviews before I left home, I think the last good reviews were written back in 2018. That did give me a few things to watch for. As for the smell, it didn't smell great but it didn't seem too terrible. I checked the order, and all the stuff was correct. As I said, the food was ready on the rapid pickup table when I finally arrived. I didn't have to interact with anyone, so I can't judge whether people were rude or drugged. As for the food, I ordered their Summer Corn Chowder and their Toasted Steak & White Cheddar sandwich. I liked the soup, still warm when I got home. The sandwich didn't look that great, and it was just ok. I suppose I'm used to Panera having a high bread to filling ratio, after all they do have Bread as part of their name, but to me it doesn't make for a great sandwich. read more

Normally I find Panera very reliable. I'm guessing it's a staffing shortage. At noon on a Saturday, the tables are dirty, and the service was slow. That said the woman who took my order was friendly and helpful. Diet Coke ran out just as I got my drink. There was an employee right there. She offered no help even though I said it was out. I settled for caffeine free DP, but it wasn't what I wanted. Prices too have gone up, but I think that's everywhere read more

the past few orders haven't been that great but this past order sent me over the edge. Lunch for 3 over $50 dollars, but my Roasted turkey Avocado BLT......what the hell (see photos) a very small amount of the turkey and it tasted like the bottom of the pan, bacon was edible at best but the amount of avocado what a joke! For being a national company with a usually great reputation this location needs help!!! Not sure I'll be eating at Panera Bread locations anytime soon. read more

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I'm not sure if it's just dislocation, but if you go anytime in the late afternoon, don't expect to get anything. The service is terrible and the food that comes out is awful. This is not based on one time experience. It's my neighborhood Panera and we quit going there. read more

I ordered my meal through the Panera app. I got the Mac and cheese and French onion soup. When it was delivered I was missing my soup and the seal was broken from the bag. I went to Panera asking them to replace the meal because at that point my other food was cold. They told me they couldn't replace my meal and treated me unfairly so I asked for a refund because I didn't want the cold meal. They told me no. I was so embarrassed I wanted to cry. No one would speak to me until someone (I wish I had gotten her name. She was so kind) finally came over and felt bad and gave me a refund and I only got a refund for half of the meal. Since I also tipped the driver and paid a delivery fee. I paid $22 and got $11 and change back. This is horrible customer service. I came up with fair and helpful solutions. Replace my meal or give me a refund. And they treated me harshly. On top of the receipt it says Accuracy Matters "your order should be correct every time. If it's not, we'll fix it right away, and you a free treat. Just let an associate know" well I did. No one would replace my meal. read more

Panera Bread - On the right is my 1/2 refund receipt and the other is what I actually paid. - Sandwiches Near Me - Sarasota, Florida

I like their Mediterranean grain bowl. It's pricey but I guess it's worth it bc I seem to always purchase the same dish. Their customer service is ok. One lady is so kind to my son, she offers him a cookie every time she sees him. I typically order take out. They are a hot or miss when it comes to ordering from the app. They tend to forget items ordered or give quite small portions in comparison to their dine in. On one curbside order I placed from the app, I checked in that I was at lot 1. I waited almost 10 mins, then decided to head inside and the food was in the pick up bin. Why? I have no idea why they didn't bring it to my car. Although annoyed, I didn't care to ask. I just picked up my order and got myself an ice coffee for the inconvenience. To have me wait that long for an ASAP curbside order in this Florida heat is pretty brutal. I'm learning it's not worth tipping ahead on the app bc they always seem to fail somewhere. Hopefully they improve on their services bc it's such a convenient location (3 minutes from my home) and the food is good. read more

Panera Bread - Doing curb side pick up at Panera Bread - Sandwiches Near Me - Sarasota, Florida

Panera bread is lost their way. They charged me $10 for a cup of creamy rice soup that's absolutely outrageous. The soup was no bigger than my fist. read more

Thw food quality is great, as my experience with other locations have been. However, during my last two visits, my order was not correct. Both times, I ordered bacon, egg, and ,heese with avocado on a brioche. The first visit, they forgot the avocado, and during today's visit, they forgot the bacon. read more

Panera Bread - Tuna sandwich and green tea! - Sandwiches Near Me - Sarasota, Florida

Slowest Panera in Sarasota. Been here multiple times for "rapid pickups" only to wait for 15+ minutes past the time it was confirmed to be picked up. The screen which displays preparing and ready is never accurate and no one working their seems to care. Been to multiple Panera's over the years but this one takes the cake read more

We live close by and that is the only reason we have returned. The first time we tried it was the day we moved. It was just before closing. The entire order was wrong and too late to return. The next 3 times we tried them, they were out of salad. Yes, shame on us. How can they be out of salad? The last time ( and I mean LAST) I was returning home from having surgery. I ordered chicken with wild rice soup. Got home and it was broccoli cheddar. Ok. I get it. Never again. You need a new manager. read more

Food has been horrible for the last 3 orders, they are done in my book. I had some good experiences a while back and I kept hoping they would solve the issues with quality - sadly the management team is the issue. All problems ultimately are management problems. I will never eat at this location again and suggest anyone thinking about it to seek out other choices. Seriously, the Taco Bell across the street is better and that should be very insulting. read more

We haven't gone to a Panera in years. So disappointed when we went with friends last night. Dirty floors, dirty tables. Sandwich was thrown together and impossible to eat without dropping food out of it. Food came packaged to go, and we never told them it was to go. We will never go back to Panera. We were looking for a place to go every Monday night after our dance lessons. Six to eight people in our group. That's a lot of business to lose. read more

I normally go to Orlando Panera right, but we are here today and hungry so we stop. but I regretted it, my bowl didn't have the arugula it was supposed to come with, and the grains didn't taste like anything, and when I went to complain, the kitchen employee just threw a handful of arugula on my plate, as if I were some animal: take it now go and eat it. I paid an absurd amount for 2 meals, and we were not well attended and if I had known that there is a difference in service from one Panera to another, I would never have stopped there, it was a waste of time and money, I felt really bad. read more

Worst Panera I have ever been in and has been since it opened. Evidently they must have a hard time with management who cares as this is not the first time I have this particular problem. 8:30 am and NO breakfast soufflés. After waiting patiently at the counter for over 7 minutes to order, we're told it would be a 20 minute wait for the soufflés. Won't be back read more

Consistently good. Fresh warm bread. Several soup, sandwich and salad options as well as yummy breads and pastries. Clean. Friendly staff.

Sandwich was good, soup was just fine, T was OK, had to add my own sugar to it, it smells like a men's locker room in here, they need to switch out their carpet... read more

Panera Bread - Tasty sandwich, OK soup, atmosphere stinks, stinky carpet...... - Sandwiches Near Me - Sarasota, Florida

seems there's no air conditioning the customer service is impeccable but an employee named Joyce managed to put a smile on my face when she handed me my food the bread is absolutely amazing the crust and the insides of the baguettes are absolute perfection melts in your mouth with or without butter the bread thats on the wall always looks so good I bought one took it home sliced it and had it with my own food it was incredible I absolutely love this location and the afternoon crew compliments to the baker whomever she is read more

Placed order for delivery. Was handed moldy fruit, moldy croutons, and a sloppy sandwich that was so messy and all over the container. Back to jimmy johns for delivery lunch it is ‍ read more

Panera Bread - Don't order from here unless you're on a high fiber diet and could add some moldy fruit to your plate. YUCK. - Sandwiches Near Me - Sarasota, Florida

This Panera is the best in Sarasota! Great Manager, great cashier and a great team! I had one incident and they made sure I was a satisfied customer! The customer service is excellent! This is now my go to Panera! Thanks guys you made my day! read more

Came there, waited 20 minutes for my food which I didn't mind because I knew it was busy. Once I got home and opened up my sandwich the main meat was missing. On my receipt it says a turkey BLT and I got no turkey read more

Panera Bread - Sandwiches Near Me - Sarasota, Florida

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Dependable breakfast chain with excellent bakery items, including bagels, breads, muffins & delectable cobblestone bread. Tasty breakfast sandwiches, a variety of egg soufflés, and some of the best dark roast coffee of any major chain restaurant. Panera is also good for lunch or dinner, but their breakfast is my personal favorite meal they offer. read more

I ordered online and went to pick up my order at the Bee Ridge store. My order was not there! The manager Lori was so very helpful in finding my order which was at the University Panera! Lori made sure they cancelled the order there and I placed the order at the Bee Ridge store. My salad was delicious and my desert was sweet. Thanks Lori for your help. read more

Each time I have gone into this Panera in the early morning there is a girl working who is rude and nodding out. Shes can't take orders or bag them without nodding shes very obviously on drugs and no one cares. Makes for a very uncomfortable situation so I get my breakfast elsewhere. read more

I'd heard from people that Panera was a good place to go and since I was starving and driving by, I thought I'd give it a try. Needless to say I wish I hadn't! Let's start with counter help who don't greet customers & aren't patient with someone new to Panera Bread. Then I ordered the grilled mac & cheese, a cappuccino and croissant. When my order was ready I went and picked it up, sat down and took a bite. Cold. I took it back to the grill/pickup counter and told them and their attitude was that I was being a pest! Got it back and then it was hot but burnt! I was in a hurry to get to my meeting so just ate it. The cappuccino was HALF full and the croissant was dry and tough (dough overworked and then overbaked). All in all...an epic fail! read more

Panera Bread - Perimeter crust burnt - Sandwiches Near Me - Sarasota, Florida

Placed an order for pickup.... They happily took the money did not make the food when we arrived it was a 40 minute wait! This Panera is rotten I would think their management needs to do a better job! read more

Great place. It's a typical Panera, not much to report. The service is fast and friendly and the prices are mediocre. Bottom line: It's Panera. You know what to expect. read more

Placed a delivery order for: 3 soups 1 sandwich 3 cookies The soups and sandwich were each supposed to come with a "side" item (for this order, 4 total). We received only two side items. Further, on one of the containers of soup, the lid wasn't "on" properly, so soup (including noodles) sloshed all over the rest of the order. Mediterranean veggie sandwich was supposed to have hummus on it ... there was so little, we couldn't even tell if it was a small spot of hummus or just a soggy spot on bread. On the upside, the order showed up at our front door less than 20 minutes after we placed the order on the app. The app is quite nice too -- really easy navigation and quite intuitive. If only the food and service matched up. read more

This is the worst one. There is always an issue. Double check your order every time before leaving.

I had the Goddess Gobb salad ... it was amazing but my Bristro Onion Soup ... wasnt happy ... there were just cues of bread and cubes of onion floating on top and no melted cheese ... the soup had a beef broth tasting .... very noisy atmosphere too read more

Panera Bread - Bristol onion soup - Sandwiches Near Me - Sarasota, Florida

FYI for those using pre-order curbside pickup: Do not leave without thoroughly checking your order, because they DO NOT! My order was roughly $48.00 I prepaid the night before. Wrong bagels, missing an entire $10.99 sandwich, given a small side of Mac/cheese (paid for large) and told with straight face by manager that he squeezed the large amount into small container. I'm sorry but how exactly does that math work? I think I should've received two small containers (as even the word says "contain" it can only hold so much). Not a math whiz but not stupid either. Other sandwich I ordered was on wrong bread and missing bacon. Customer service I received was an "I'm sorry." That's it. At minimum I expected a free beverage or cookie, anything. They totally screwed up and couldn't have cared less. Be careful and check your order thoroughly because they do not! read more

This Panera gave me Food Poisoning!!! Warning avoid this Panera at all costs. After eating breakfast here I began to feel ill. Lasted nearly a week and then I had to seek medical attention, 2 doctor visits followed by a trip to ER. CT scans & finally the diagnosis of an infection caused by the food I ate at this Panera. Overall sick now for nearly a month. Talked to Panera Corporate...they talk like they are concerned, at first. Then when it gets to the next level, all I got was denial that they caused my illness. thought the restaurant was disorganized when went in, but ate anyway because I traveling and in a rush. Meal was cold when I got it, but I Never thought it would cause all this misery. the way I was treated by Panera was shameful. Never again Panera!!' It is Not Safe to eat at your restaurant read more

Stopped in for a quick order to take out ! 2 Asiago cheese bagels, 1 toasted with cream cheese. 1 Toasted with butter, w/ Bacon and cheese. Due to covid 19 it was get in get out and get home from needed errands. At home we found bagels and butter in the bag. NO BACON and CHEESE. I wrote corporate and so far no formal response days later..... The location has been open for years not sure how. It's reviews are poor. So much for supporting a business while the world is in such a mess. I'm not going back and if you want to have a good experience perhaps find someplace else......I did phone the location to ask about my order. No answer at all. It stated that it was a busy time to return the call. There weren't any customers there, only employees! None of them looked to be management. Likely there wasn't one onsite ! read more

I really like Panera but I went into this one to grab a quick bagel and they had no bagels so I ordered a grilled cheese with bacon and tomato from the menu. I waited a long time and then got the worst sandwich. Lots of bread not toasted no bacon mushy tomatoes and not much cheese. The people in front of me were complaining about their sandwiches and mine was terrible I threw it in the garbage after a few bites. read more

They gave our order to someone else. When we asked to have our order remade they were out of what we ordered. We asked to speak to the manager twice and he turned his back on us. read more

This place smelled bad walking in. Ordered food went to restroom. Nasty I've seen in a long time. 1:06 pm on a Sunday Floors and tables dirty. Staff seen yacking in corner where drinks are. Who's in charge here? Really sad to see this for what was once a good concept. Example of growing quickly and no site service focus. Just check out health scores. We should have. read more

Ordered a southwest salad but asked them to include tuna instead of the pork because the order was incorrect. The lady with the short hair probably a manager gave me an attitude and this is the salad I received. No quinoa, tomatoes, tortilla chips,!pickled onions or feta. I didn't say anything but I should have. How could you pass me this salad it's not even anything like the southwest salad is. read more

Panera Bread - Sandwiches Near Me - Sarasota, Florida

Why are these people so stingy with their salad dressing? The tiny little container was only half full! If I forget to request extra dressing, I end up with a DRY SALAD. People. PLEASE. read more