I think their prices are too high for what you get. I've never had a bad experience, it's just that you don't get much bang for your buck. This is one of those places where you just end up when there's nothing good around. read more

Great place to enjoy a nice lunch. Service is mid employees are average. You don't get too much service from them. The location is very big with plenty of seating indoors and our doors. My new favorite is the Mac n soup combo. Broccoli and cheddar is a good combo! read more

Panera Bread - Inside picture - Salad Near Me - Rialto, California

I don't know what's going on at Panera Bread, The food? Mid at best. But the real star of the disaster was the manager, Chris. Chris acts like basic customer service is a personal attack. I've never seen someone so committed to being unhelpful it's honestly impressive in the worst way. I tried to fix a simple issue with my order, and instead of, you know, doing his job, he gave attitude like I interrupted his whole life by existing. No apology, no solution, just pure "I don't care" energy. If customer service had a villain origin story, Chris would be the main character. And this is just the beginning I will be submitting a complaint to the company #firechris read more

Your soup is overpriced for what you give and you never give utensils or napkins when I order it from DoorDash I would order more if your prices weren't so ridiculous overcharged your sandwiches are not a big problem, but your soups are read more

Always a bad experience at this location last week I got there at 9 PM and everything was clean. They supposed to close at 10 PM.I asked for hot coffee and ice coffee the girl me for the coffee, and they didn't have any. I spoke with the manager and he says oh I saw that the girl gave you some coffee yes but not the one that I wanted. And no ice coffee. l called corporation they don't care, shame on them. I don't recommend this restaurant to me 0 stars read more

So I was being attended by this gentleman named Chris and for being someone in charge of anything his attitude awful and the way he speaks to people is horrible no wonder this store is rated so low, maybe you guys would get better rate if you guys would actually hire decent people who have a life and don't dread their job. Like brother If you hate your job you can always leave don't make it such a nag for others , I mean really this guy needs to go. read more

Ordered a tuna sandwich and there was a black hair in it. Totally disgusting. DON'T EAT THERE.

Holy magenta! I came in Wednesday evening at 7:28pm I rushed in because I had to tinkle (tmi). I went straight to the register and asked for the restroom code because recently I've noticed all restaurants or most require a code and having to walk back with a full bladder, would be a mission! MIKA helped me and assured me there was no code. Bathrooms were nice and clean with full toilet paper and toiletries. I did my order on the app and once out went back to cashier and thanked MIKA for the amazing customer service. I was able to pick out my birthday pastry and chai. Not sure why this place has only 2.5 stars but tonight was a great night! read more

Panera Bread - Salad Near Me - Rialto, California

This panera location is pretty consistent and fast. I will say they often run out of their Mac and cheese and the tea section or drink section is never stocked so sometimes you have to ask them to give you the drink. Never had issues with the staff and it's clean inside. The food does lack flavor but I mean it's Panera. It's on the bland side but as long as you stick to the bakery items and teas it's worth it. read more

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This location is consistently clean. They are conveniently off the 210 fwy. If you see Chick-fil-A, you need to keep going. It's past El Pollo Loco, Olive Garden, then next to Norms and the cinema. I have the Panera Bread app, so it's very easy to order online and have rapid pick-up. Food is pretty normal; nothing stands out about Panera Bread here. The dining area is pretty spacious. Their outdoor area is covered. There is a good amount of shade, which is perfect. read more

Came for cookie dessert and hubby getting his all the sips subscription. This is also the location where I have monthly breakfast with a friend before work. Friendly staff. Tables are widely spread out and not overcrowding. Area kept clean. Pipe in music is not too loud and we can have a conversation without having to yell ! Tonight was a free sample pastry and sure got my desired dessert. read more

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I haven't been to a Panera in years. But coffee calls, and I remembered they had a hazelnut blend, so I went.... The hazelnut is still there, and was hot and fresh. But let's move on to the show stopper shall we? The "kitchen sink cookie". I will never be a skinny man, and this is why. Three letters, O.M.G. Have them warm it up for you and prepare to moan and groan in front of total strangers. This is the most dangerous cookie on the planet. It's beyond words, photos and groans... YOU MUST TRY ONE!!! read more

Panera Bread - Kitchen sink cookie - Salad Near Me - Rialto, California

The cashier who works there is very disrespectful, a worker there technically harassed a minor (child) saying if he got soda instead of water he would charge him. The male cashier gave disgusting attitude towards a man and another minor and walk talking bad. I really don't recommend this place, very overpriced and disrespectful workers. read more

LOVE the YOU pick 2!!!! My choices either the Asian chicken salad, chipotle avo chicken sandwich, or French onion soup- MY top 3! Also for baked goods- the Oatmeal berry cookie. Warning DO NOT get their Cinnamon Roll- TOO HARD!! read more

If I could give this location zero stars, unfortunately I would. I've only had 2 decent experiences in the 15 plus times I've visited in the past few months. I am a Panera regular. I'm talkin daily lol I just love the menu for lunch so I usually order daily. I always pick up thru the drive thru. I recently moved and I'm closer to the rialto renaissance location now so I began using this restaurant for my daily lunch orders. Each time I usually get the same service frm either one of the same 2 girls that work during brunch/lunch time at the drive thru. There has been instances where they argue with me, become aggressive, act passive aggressive, and have acted very unprofessional in the way they respond to me and had taken my order. The last couple times were the worst and I had decided I would drive an extra 15 minutes to another location for my daily orders. I don't understand how management can allow such unprofessionalism on a recurring basis. I understand if someone has a bad day here and there and they take it out on people unknowingly (I mean we're all human) however after I've had bad experience time after time again, I knew these weren't just one offs. The issue comes whenever I ask for extra sauce on the side and a pup cup with my order. The drive thru stuff just cannot fathom accommodating someone with a special request / special order / asking for extras. On my last visit when I decided not to come here anymore I spoke with the manager and he didn't seem to take my complaints seriously at times cutting me off as I was speaking, being unfocused (looking around and not making eye contact with me) and seeming to be in a rush to send me on my way. It seems like they are not willing to make the needed changes for improvement with their staff. As far as the food goes it is usually great and accurate but the staff and customer service gets 0/5 stars. I will avoid this location by all means. The best location by far is the Riverside Ave location 10/10 and I tip as much as I can to show appreciation bc the staff is truly amazing there! read more

Terribly long drive thru wait. They should just shut it down. Totally inconvenient. Please stop deceiving people and just shut down the drive thru. read more

Service is very slow. The drive does not move fluently as a drive thru should. I've been in line for 15 minutes of my 30 minute lunch. This is absolutely ridiculous. read more

So after being stuck in line for 10 minutes to drive up to finally order, there is a paper sign taped to the drive-through menu that says cash only. So now I'm stuck for an additional 15 minutes in the drive-through without ordering anything. If anyone was smart at this Panera location, they would've thought to put the sign before people pulled into the drive-through. Just throwing that out there. read more

The drive thru service was rude, immature and slow. The girls were giggling in the back and I had to scream my order out . Then they took forever on purpose to ring me up and give me my order. read more

Panera Bread - Still waiting after 10 mins at the window - Salad Near Me - Rialto, California

drive through took about 30 min. i get its mothers day... this mother is sad because i ordered a spicy chicken and got bbq chicken ... and someone checked it soooo guessing u didnt check it read more

Panera Bread - Salad Near Me - Rialto, California

Katherine gives great service and is very friendly! Would love to see her excel in higher positions!

Ordered online today during my lunch break. I get back, unwrap it, and there's a hair on my sandwich. It honestly turned my stomach. I don't know what kind of quality control they have or if the people making the food don't wear hair nets but this is disgusting and unacceptable. Ps. My hair is blonde so no, it's not mine read more

Panera Bread - Salad Near Me - Rialto, California

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The Chipotle Chicken, Scrambled Egg & Avocado on an Everything Bagel with added Chive and Onion Cream Cheese was so delicious. I wasn't familiar with peppadew peppers yet glad I didn't remove them during customization on the App. This location is very spacious and is nice and clean inside and out. I ordered on the App for Dine-In, the service was prompt as my food was ready before the estimated due time. Great job to the team here. read more

Panera Bread - Chipotle Chicken, Scrambled Egg & Avocado on an Everything Bagel with added Chive and Onion Cream Cheese & Hot Tea. - Salad Near Me - Rialto, California

I came in for a bite to eat and finish up some remote work. I didn't realize how big the portions would be but it was worth the money, I'll definitely have leftovers! read more

Panera Bread - Broccoli cheddar Mac and cheese, apple - Salad Near Me - Rialto, California

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I ordered a half chiabatti cheese steak for $10.39. It was very hard and had next to nothing on it - see pics of what I got and what the menu says it looks like. Sure wish I would have went somewhere else for dinner! read more

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Placed order on app order was not complete. The driver told me to call the merchant. They couldn't help me. The merchant told me to call the delivery. They couldn't help me. I got a credit a store credit and now I have a tub of honey walnut spread, and no baguette to put it on. I don't have a car and I can't go pick it up. This is the second time first time my cookies were missing. Will not be ordering from this establishment anymore too expensive to be missing stuff read more

Located near the Cinemark Theater. After watching a movie, we decided to eat here for dinner. There was no line to wait, but we ordered at the kiosk. Frankly, it probably would've been faster if we just went to the counter and ordered. The restaurant was fairly clean. When we arrived, we didn't notice any employees wiping down the tables. When you're done here, you throw away your thrash and put aside your trays, plates and utensils. They're very conscious of the environment and have a separate bin for uneaten food for a combine. We ordered the sandwich and salad because it was still hot outside for soup. My son ordered the pepperoni flatbread. We've eaten at Panera before and enjoy the same good tasting food no matter which restaurant you eat at. We polished off our meals and overall enjoyed our dinner here. Only gave them a four star because of the wait to pick up our food. Plus, they forgot our pastries that we ordered. read more

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Should've known that the wait time at drive through was going to be so long and my order was also going to be wrong. I ordered an Asiago bagel and got an everything bagel. read more

Ariana is rude and dismissive. I understand having to rush in morning when busy. But drive-thru wasn't.

I placed an online order on 4/1 ordered a turkey avocado BLT and when I received it, it had no turkey. As soon as I noticed I was calling them right away , every hour and they do not answer at all: Again this morning I tried and still nothing. This is the second time happening where I do not get turkey , it's just a vegetable sandwich with bacon. read more

Panera Bread - Salad Near Me - Rialto, California

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You know what sucks, paying for something and not getting it. I got my daughter bacon mac and cheese, which costs more than regular, and guess what was missing. Bacon! This isn't the first time this place messes up my order and honestly it's annoying. There was no excuse today. They were slow and the workers were happily chit chatting. So distracted that they missed a key ingredient. To top things off, the chicken in my chicken salad was playing hide and seek with me. I was on the losing end. Such little chicken. $25 was a waste of money. read more

Panera generally is always a solid place to eat. We placed a to go order for seven which cost around $70. We waited about twenty minutes and they called our name. The order was right, and everyone enjoyed their food. The smokehouse bbq chicken sandwich was delicious, but the cream of chicken and wild rice soup wasn't that great. The place was clean, the staff was friendly, so all in all they get five stars. read more

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Every time I come here they always mess up my order. Either they forget an item, give me the wrong sandwich, or forget a modified ingredient. This time they left an avocado shell in my sandwich. This Panera really suuuucks read more

Panera Bread - Avocado shell sandwich - Salad Near Me - Rialto, California

Love this Panera location, it's always clean. Analinna (cashier) was super friendly and patient with my complicated sandwich order when I couldn't order on the app. Really appreciated her good vibes and excellent customer service. read more

Waited over 40 mins in line for a mobile order pickup. Customer service wasn't good either

This is a very nice place to eat. They offer Vegan choices. The employees are very nice and get your order to you very quickly. It's very clean inside. You can eat inside or on the tables and chairs outside. The bathroom is an A+. read more

Panera Bread - Cranberry Orange Muffin - Salad Near Me - Rialto, California

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1-21-25 Just when I thought I was lucky, no line in the drive-thru during lunch. Yay! Ordered and waited over 13 minutes at the window; the cashier was not going to apologize for the wait, so I informed her that I waited a long time and I would like a discount for next time, but she insisted on a free pastry and I agreed. Then her male manager or lead came to the window with his sassy attitude, asking what the problem was as he was holding the pastry. Instead of taking accountability for their lack of service and apologizing, he said that everyone is waiting, not just me not what I wanted to hear from a higher up. If they are short in the kitchen, then he should get in the kitchen! They clearly lack management skills. Would not return! read more

Food is good so far. Service when dining in isn't bad since you don't interact much with anyone. Just order on the screen and pick up when it's ready. Drive thru is a different story. There was only one car in front of me, they took like 10 minutes at the intercom. I had a drive thru pick up order, when it was my turn, they told me to wait. I waited for 15 minutes at the intercom without being told anything, I thought they forgot about me and asked if I could order, they told me to wait again. Finally when I told them it was a mobile order, they told me to head to the window. When I got to the window they were trying to charge me again and I had to let them know it was an online order. Not sure if they were understaffed but service wasn't good and waited too long in drive thru. read more

They have a drive thru but really it's better to skip this and go In because the staff who are putting food together have zero problem screwing up your order. This has happened to me more than once. Open the bag at the counter, double check everything. Even if the kid gives you the evil eye do it and don't trust them ever. And it's stuff like you pay $15 for a salad and you get the Barbi fun size or you get the French onion soup with no cheese or croutons, or their out of baguette so they give chips. And then you get home and your order is wrong, $30 for a soup and salad and it's all wrong so you speak to Lydia and when you come back Cynthia says she's busy so the pastry promised doesn't show up. That's the inequity of this place. I've worked in a restaurant and I know the long day and how busy it is but I worked for the money to pay you so when my order is screwed up because you don't care that means you don't respect me or my business. This is the problem, it's not a mistake but a I don't care which is just so obvious. And everything has gone up in price but the sizes are smaller especially the salads. I just hated having to deal with this. read more

Usually I don't have a bad experience with Panera bread. I find they a soil eating place. However it seemed that everything was sold out. It was only 5pm and they were out of certain sandwiches, soups and salads? No greens for salads or sandwiches. No avocado too. The menu options were limited. However I was craving a sandwich and soup. I really should have left. The soup I did get was luke warm. It was flavorful but not hot. I asked for chipotle Mayo in my sandwich in which I got one swipe of it on my bread. So my sandwich was dry. I would not be coming back to this specific store unfortunately. read more

Panera Bread - Pick 2 - Salad Near Me - Rialto, California