I ordered food online and I live 30 min away. They forgot 2 of my items and when I called to get a refund they refused to refund my money.

Love paradise but just had poor customer service from Gabby. I said Green Salad and she heard Greek salad; so when I stopped her she got an attitude like its my fault...in fact I apologized that she didnt hear me and she failed to reciprocate but instead went on to throw our salad together with a tude...shame on you. Ruined my mother daughter lunch as I was so mad.oh well as always food was great so they still get 4 stars read more

Chicken walnut sandwiches are the best! Bread is amazing and the chocolate chip cookies are big and amazing! Yummy!

I really like this location, it's such a great place to stop in for a orange cranberry muffin or a great smoothie, for lunch I'm always ordering one of the salads. It's convenient and clean. Great for meeting up with a friend for lunch or to just grab something quick to eat. I've met clients and friends here, brought my laptop in and worked for hours, in peace with a glass of cucumber water. (You can also ask for fruit in your water) Mmmm!! read more

Got the scrambled egg breakfast and avocado/egg white/spinach sandwich. Horrible. Eggs were burnt and portions small. On the sandwich, it was overly microwaved (?) and steamed for way too long, and the avocado wee 3 tiny pieces tossed next to the side. Also the pineapple was stale. read more

Foods great. I've been coming for about a year, but everytime horrible customer service. I get irritable thinking about making it through the line. read more

This just switched from Paradise to Panera. First of all, they've killed the ambiance of the place. It's all blocked in & cheap looking. Second of all, I ordered a small chicken Cobb salad to go. I should've known by the lightness of the bag that something was amiss. I got home & opened the bag to find a small box only half full. There is probably only about a half cup of salad greens here, one half of a hard boiled egg & a quarter cup of chicken. For $7+. I won't be back. Picture added to the Yelp page. read more

Panera Bread - Small (very small) chicken Cobb salad - Salad Near Me - Queen Creek, Arizona

I have always loved paradise cafe and am glad they built on in QC. I especially love their chicken walnut sandwich and their greek salads are to die for. A little pricey, but what isn't these days! ;) read more

Love this place. Food is always great & staff is even better. Clean space to relax & enjoy quiet time or family.

How does a "Bakery" run out of Asiago bagels when they're featured as a breakfast sandwich at 10:00am. I'll give them one star for the unsweetened iced tea. The counter girl didn't make an effort to look to see if there where any being prepared. read more

I'm a regular to this location and the staff is always kind & remembers my order. Food is great & always a nice place to enjoy a breakfast sandwich or cookie & tea. read more

WOW! This place gives Panera a bad name. Wishing we could have the Paradise of yesterday again. We went at 5:30 on a Friday night. The kiosks take FOREVER. Easier to order at the counter. They were out of Roasted Turkey AND Sourdough bread. I could be a little forgiving if this were a new business but seriously....know your order points! Our meal, for 4, cost us over $.60. We did order a dozen cookies...because they no longer give you a freebie like Paradise. The bowl of Chili was more like 4 oz. The pasta didn't even fill half of the container. The brownies are 1/2 the size of Paradise. We waited 25 minutes for our order and sat in the dining area which resembles a hotel breakfast room. Grey, dry and HORRIBLE internet connection. Management needs to make drastic changes for this location to survive~ read more

Great service, fast, food tastes good. Nice environment and relaxing. We now make this our Sunday routine after church! A little pricy but you get what you pay for. We always leave satisfied! read more

If it wasn't for the Mac n Cheese tasting amazing I would have given this place a 1 star review. How do you burn half of the sandwich and pass it off as good. Will not eat here again. read more

I love having a Paradise so close, this place rocks. I'm all about the Paradise Club with the croissant. Also love the soups, its been so nice to grab a bowl of soup take it home and sit on our porch enjoying the very few days of cool weather here in AZ and look up at the clear starry sky of Queen Creek, my fave soup is the Tomato. read more

Great food, everyone loves it. But if you're buying a gift card, shouldn't the purchaser get the reward points? After all, the restaurant is getting their money instantly and a large percentage of gift cards never get used. Why would I ever want to buy another gift card there if I don't get anything out of it? read more

The frontega sandwich is to die for! I crave it all the time! I love that I can get the half sandwich, half soup/salad. It's the perfect amount of food. The only thing I miss about paradise bakery is the cookie you get with a sandwich- but it has always been very great and quality food! read more

Used to go here all the time when it was Paradise Bakery. Been a couple of times as Panera Bread and it was sad. The creamer was spoiled and came out of the cup like glue. I was looking for the manager and the lady I found cleaning the table was a customer. She said that the tables were all dirty so she was cleaning it herself. Found the manager and she gave me a new cup of coffee. Ten people were in the back talking and laughing while customers are cleaning their own table. Sorry, but I can not go back and give them money. Truly miss Paradise Bakery! read more

The place is clean and the food looks fresh. The food is really good. This place reminds me of Panera bread. The cheddar broccoli bread bowl soup is my favorite read more

A few months ago, while I was in Arizona, I came to this "Paradise" (otherwise known as Panera). I waited about 15 minutes for a GRILLED CHEESE! The people behind me got there food faster and hurried to go have a seat. I didn't even know that my food had been sitting there for like 8-10 minutes. The employees didn't hand me my food, and acted as if I wasn't there and carried on, handing food to the other customers behind me. It was until I said something, that I received my food. Completely ridiculous. I gave you three stars because the food is good. read more

TERRIBLE service! I do Events and use catering services often. They double billed me in November and then told me they couldn't do anything about it! They said that Corporate wasn't getting back to them. I then asked for Corporate's number and the manager put me on hold for 10 minutes telling me that they were looking for it because they don't give it out. I finally hung up after 17 minutes and googled the number! I have experience them making order mistakes before, however, I caught that while I was picking the order up. But to be double billed and be told too bad??? I will NEVER order from them again. Awful customer service, not to mention questionable ethics! read more

Woo hooo great food and some hot chicks that go there and work there

All 4 coffees were empty and I had the choice of chocolate chip or cinnamon crunch bagel for any of the breakfast sandwiches. They were out of almost everything and it was only 10 in the morning on a Saturday. Who wants a steak egg and cheese sandwich on a chocolate chip bagel? The food we got was okay and after waiting 10 minutes we finally got some coffee. read more

I visited this location on 11/14/18 (I am pretty sure) anyways, my daughters and I don't usually visit Panara and not for any reason. I think I always forget. So I took my daughter for soup and a sandwich and I am not going to lie I was pretty shocked about the pricing! $27 for myself and 2 kids. I couldn't believe it. So I was pretty annoyed and told my oldest (12) that I would never come back again after that visit. HOWEVER the nicest gentleman delivering the orders to the tables changed my mind completely and I will always come to Panera. I will gladly pay the price for the service we received. When he brought our food my 2 year asked for chicken because she is weird and learning about chickens and that you can eat them and pet them lol and he told her sorry I don't have chicken for you. Super nice. WELL he came back and said I don't have chicken but I do have this for you and offered a cookie for her. You have no idea how nice this was. Don't worry I won't expect a cookie every time we come but it was such a nice gesture and the kindest service especially since I had written y'all off. I promise I will come back again and again just because your employee made us feel like family with that kind offer. Amazing Panera!! read more

Paradise was a staple place for our family we came here at least once every other week. They just recently changed to a Panera and it was an aweful change. The place being empty at noon should of been a sign they went down hill. I ordered my usual sandwich and they got rid of crossaint bread, then I asked for BBQ chips well that also got rid of that. I then ordered a cup of soup and a kids macaroni and cheese. They had no oyster crackers and the kids meal and lunch no longer come with a cookie and we paid like 8 dollars more and got way less than usual. The change to the dinning area was even worse not a good family environment more like an office cubicle environment. JUST so disappointed because it was one of my favorite places read more

The general manager sara was the one who took our order, she was very rude and stand offish. She acted like we were inconveniencing her by ordering. The bagels were not toasted as requested. Every booth was dirty. There was only dark roast coffee that was barely hot and my mom wanted mango tea and when she asked for it she said no, what is out is all we have, no sorry or let me brew some for you. We will not be back. read more

First off DO NOT come here if you want to have horrible service along with the staff giving you dirty looks/judging you. Every single worker here is rude and I won't come back unless they have different staff. read more

Great service and Isaac might have been the most helpful member of staff i have ever encountered in a Panera bread. Food was great too, always is. read more

There food is so good and cozy. The prices run a little heavy but that's okay because there is just so good. The employee are nice and greet I with a smile. Definitely try there cookies! read more

the food is just eh paradise bakery food. i was never too thrilled with their food. but the workers here are top notch. ive been here a few times to sit and use their wifi while enjoying a meal and coffee. each time i go in, the greet me with a smile before i even look at the menu. there is never a line. its clean. its a very nice cozy spot to be while on my laptop. i enjoy my time here. i wish the food from the company as a whole tasted better. i find most of their selections to be a bit too salty for me. i usually just get the veggie egg omelette with no salt. soups and pastas are all over salted. but no fault to the workers, i think the company just enjoys it this way. come here. its a nice place to be. read more

The only thing I really enjoy here is the seasonal autumn squash soup. It is delicious. The sandwiches just don't cut it for me. I think the bread is what gets me. It tastes like ordinary grocery store bread. I make sandwiches at home that are tastier. read more

I loved Paradise. Panera is the antithesis---unfriendly, uncomfortable, NO ambiance, and very slow service. . It's like getting stuck in a giant, poorly run machine. Out of decaf (at 8:15 am), ditto the 1/2 and 1/2, reallllllllly long wait for both to reappear. Long wait for one bagel, toasted, and cream cheese. The same manager that was smiling and friendly when it was Paradise, is stone-faced and ignores the customers. To boot, the decor is cheap, cardboard-like, rather suffocating, and completely people unfriendly. What happened??!! Sad. I won't be back. read more

The food was okay. The service was not so great. I ordered a tuna sandwich and I opened up the sandwich and it had walnuts in it! I'm severely allergic to walnuts. I guess the tuna and walnut salad mixtures look the same? Maybe they should keep them separated. I asked them to fix it, which they did but when I was served my tuna sandwich, I handed the chicken walnut sandwich back and the employee told me she couldn't take it back. I'm severely allergic, get it off my table...Anyways, I know you can't avoid all allergens, but at least pay attention to what you're making. read more

Wish we could get the old Paradise Bakery back - loved it. Had a bad experience with Panera in the past after it first opened but let it go thinking, stuff happens. So several of us from work decided on Panera today to use coupons towards salads. "Sorry. We can't accept this email coupon. We've had trouble with our system processing them. Corporate made a mistake. But we can still provide you salads at full price." What rubbed us the wrong way was we felt it was poor customer service. Luckily there was a Chick Fil A nearby. Oh well, in the future, for salads it will be Salad and Go. read more

I always enjoy everything that I have ordered at Paradise Bakery, but they are getting VERY expensive for a sandwich with no chips or fries included. Village Inn has an awesome turkey, bacon avocado sandwich for 8.99 and you get fries. Paradise price is $9.50...not interested in the under baked cookie you get. But I will still go for that yummy rye bread! read more

We came here because we thought it was a step up from Paradise Bakery (they are owned by the company, after al), but, sadly, this Panera Bread is down in the basement compared to their sister company. The cheese & macaroni had gnats stuck to various noodles covered in cheese. The French Onion soup had no bread or Swiss cheese on top. We will NEVER come back here! read more

The food here is very good. My only complaint is that you don't get enough of it for what you pay. The turkey sandwiches are especially tasty. The soup is delicious and is the one menu item that is plentiful. The service is exceptional and there is an outdoor dining area if the weather permits. A word of warning: The counter staff has heard more times than they'd like that joke from "Big Bang Theory" about ordering the soup and half sandwich nd having to wait for somebody to order the other half of the sandwich. read more

I arrive with my wife and daughter on Mother's Day. The bakery was is disarray with dirty tables and disorganized staff. We placed a single order for a ham and cheese omelet and a small breakfast sandwich. We had to wait 20+ minutes for this small order and the staff delivered the wrong food. Three out of 4 tables were filthy with trash and dirty plates sitting on top of the table. No one cleaned the tables for our entire time there (30 minutes or more). Bathrooms were dirty. Staff was disorganized . This was a great restaurant but the management and the staff at this location are doing a terrible job. We will find somewhere else to eat from now on. We like Paradise Bakery and we have a membership card, but this location is the worst ever. read more

A new menu, tried the steak, onion panini with horseradish. Pretty good but a little overcooked. However, they found a zillion ways to mess up my kid's meal. I asked for a salad instead of the yogurt, seemed simple enough of a request. They made a huge salad, enough that I said "Is that what goes with the kids meal to replace the yogurt or fruit?" got to the counter, paid and noticed that they charged me for a regular salad, then for a kid drink which used to be included, then for a kid's meal. Got the manager, explained the failure to communicate and he refunded the salad price. My daughter jokingly said "as long as they didn't forget my cookie". See she wasn't concerned about the vegetable to carb ratio or the dairy problem. Then the lady behind the counter slips me a cookie all clandestine-like. We sit down and I unpack the bag to discover they gave us a whole sandwich instead of the 1/2 for a kids meal, no biggie but a waste and not what the menu said, then they gave us fruit and yogurt. She had slipped us the cookie because apparently she realized they had the WHOLE order wrong. For kids that can't have dairy, a salad or fruit substitute shouldn't be rocket science. Everything else was classic Paradise and the manager made it right, but it was a hassle, a waste of time and food. read more

Love the food but all I got today was attitude from the girls behind the counter. Oh, and they messed up my order twice.