am writing to share a disappointing experience my daughter and I had today at your cafe location Port Jefferson Station NY 11776 store#4077. ​I was visiting with my two granddaughters (ages 10 months and 3 years). As any parent or grandparent knows, getting small children out of the car and settled into a restaurant is a significant undertaking. After we placed our order, which came to a total of $43.64, I attempted to pay with a $50 bill--the only cash I had on hand. My daughter did not have her purse with her at the time. ​To my surprise, the cashier informed me that you do not accept $50 bills. I looked around and noticed there were no signs posted outside or at the register notifying customers of this policy. ​I asked to speak with the manager, Jenny Rivera, to see if an exception could be made given the circumstances. Her response was dismissive. She stated that she receives "too many" $50 bills that she has to exchange at the bank and that if she accepted mine, she would have to accept everyone else's. She concluded by telling us that if we couldn't pay the $43.64 exactly, we simply could not eat there. ​While the management showed a complete lack of empathy, I was moved by the kindness of strangers. Two individuals in the lobby overheard the exchange and insisted on paying for our meal. While I am incredibly grateful for their generosity, it is embarrassing that your customers had to provide the hospitality that your management refused to offer. ​I believe your staff should be empowered to use common sense--especially when the bill is nearly the amount of the currency provided--and that your cash policies should be clearly posted to avoid wasting customers' time. ​ read more

Panera Bread - The receipt of my order - Sandwiches Near Me - Port Jefferson Station, New York

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I've always enjoyed Panera for their sandwiches, soups, smoothies, and bakery items, and I generally feel the quality is worth the price. Recently, I've been ordering their Caesar salad more often and adding extra toppings like croutons, cucumbers, corn, and extra egg. My only consistent issue has been with the portioning of the eggs. I pay $1.38 for extra egg each time, but the amount varies significantly. Sometimes I receive two whole eggs, other times one egg cut in half, or pieces of halfs. With eggs being expensive, I would appreciate more consistency in portion size, especially when paying extra. Overall, I enjoy Panera, but this is something that would improve the experience. read more

Very delicious soup. Place is very clean & employees were very nice. Thank you. Kiosks to order made things so much easier on an extremely busy dining area. read more

This Panera is nice and small.. not too many windows so it's a bit dark.. not busy.. ample parking in the back.. I like it that they have healthy options like oatmeal made with steel cut oats and water.. I added blueberries to replace the sugar and pecans and I was given 5 pieces of blueberries.. no big deal... i also like it that they have almond milk in the coffee station.. definitely my fave brunch go to place. read more

Panera Bread - Oatmeal with strawberries and blueberries - Sandwiches Near Me - Port Jefferson Station, New York

Too slow for online order pick up! Staring at the ready for pickup bag for five mins, no one showed up and handed to me. I have to chase the staff around to get my food...... read more

Food is always freshly made and not just sitting there. They have a kiosk that u can order from so u dont feel rushed if ur ordering at the counter. read more

Not able to order from Panera in Port Jefferson Station? Very frustrating! Why is this so difficult?

I truly wish all the Panera's were like this one. Every single time I visit this location the food is OUTSTANDING. Fresh, hearty and always cooked and prepared perfectly. This location is the BEST thank you read more

My hometown Panera Bread! I saw on Yelp I didn't write a review about this location. I mean, it's a chain that's true but with any Panera bread, there is *UNLIMITED* coffee. UNLIMITED...... You could stay here all day and drink java but then who would feed my dogs?? Panera Bread has just that, they make cookies, breads and bagels. This is from their website: Our bakers work each and every day, hand-shaping and scoring the dough to bring you freshly baked bread every morning and throughout the day. Now that my Yelp friends is just responsible. Who wants to eat a mass produced bread that's trucked in? Make it and sell it at the same location! I also have to add about their free wi-fi. I'll come in every once in a while for lunch. I do like coming here on Saturday morning, connecting to wi-fi and having a Hazelnut coffee with a krinkle cookie. They don't make it every year, a krinkle cookie is a chocolate Christmas time seasonal cookie. My favorite! Plenty of parking in the front and out back. Also, download the rewards app! read more

Went to have lunch with my wife today. I typically don't watch the workings of any restaurant I visit, however this one is an exception. First off, you have to wipe down tables. Even before Covid was a thing. My wife and I watched as numerous customers sat at tables that were not sanitized after another customer sat there. I frequent this restaurant often. Please clean it up. Managers , take care of your employees by making sure the place they work in is clean. Thank for listening. read more

Very Expensive for a half of sandwich that is literally bite sized and a side of soup.

Not sure who is running this circus but this place is getting much worse. The lady who is running the counter is a grumpy ass lady and the people in the back have no support. The lady at the register is complaining when people walk in . Not coming to this location any longer. read more

Really got nothing but good things to say about this Panera bread! It's always clean, the food is always served quickly and my order has never been messed up. Looks like soon enough too they will be installing the quick order kiosks so that will help diminish the line! read more

This Panera bread gets me so frustrated. I think Panera's food is your standard soup and salad (nothing special)and it's pretty typical to any branch you go to. But sometimes when I order the soup I'm given lukewarm soup that gets cold in seconds. I'm also frustrated because I really like ordering on the kiosks but they're never working. What's the most annoying thing about the kiosks randomly not working is the fact that I can't really tell if I have any rewards or not and the cashiers never readily tell you unless you ask. Kinda annoying. When I try mobile ordering, it still takes a long while for me to pick-up my order in store too. This tends to be a busier branch I guess but it's still annoying to wait 30 mins+ for your food. The reason I like going to this branch is that there is tons of seating, some that are around outlets, so you can easily get work done here without worrying that people will ask you to move. There's also ample parking (with parking in the rear). read more

I went here specifically for soup in a bread bowl and was very disappointed with what I got. I got the chicken noodle soup which had mostly soaked into the bread and made it way too soggy. The noodles, chicken and vegetables were all clumped together with barely any soup since it got absorbed into the bread. I made the mistake of getting the bread bowl especially because I was in the mood for soup. I also ordered bread on the side which was pretty hard and crisp, I didn't even eat it. The service however was very nice and we sat next to the warmth of the mini furnace. I will return, but just stick with the regular soup not in a bread bowl! read more

Panera Bread - I stole some of my best friend's soup - Sandwiches Near Me - Port Jefferson Station, New York

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Good spot, needs to fix pot holes in parking lot. It's the only Panera bread I have ever been to that has warm fresh bread every time you go in!!!! And honestly, the bread is the absolute best part. I always get the chicken strawberry poppy seed salad read more

Panera Bread - Panera bread sign - Sandwiches Near Me - Port Jefferson Station, New York

Panera is open until 9pm. Went there with my grandson at 7:20. Half the menu was sold out. Seemed like the staff just wanted to clean up and go home. Not one soup available. A few salads unavailable. Most of he iced teas were out. Won't be back. Was a chef for thirty years. Even if someone walked in five minutes before closing, we would accommodate. I know we are in the age of Covid but this is just blatant not caring. I hate to see my grandson so disappointed. Sadly never afain read more

I've gone here a few times since COVID and each time has been great. Food is always right and good. Everyone is wearing a mask that is working and you can order with a person or through the ipads which is great. I'm sure I'll be back soon! read more

I visited this location on a Weekday morning. Great service, standard quality food, TONS of seating and working Wifi! Woo Negative: Some of the tables were already dirty and hadn't been wiped down. While I was there someone wiped some tables and picked up trash, however it still wasn't all clean. I'll probably return here because there is so much seating and relatively quiet- the music isn't overwhelming/too loud. read more

Panera Bread - Loads of empty 2/3 ppl tables! - Sandwiches Near Me - Port Jefferson Station, New York

They have wonderful soups Brokoli soup is my favourite I visit three times a week with my friend. If you like breads its your place. Wonderful breads. read more

Never like to give a bad review but the service here is awful. I should of realized when the staff that took my order was very busy talking about the weekend and not very concerned about the waiting customers. I picked up 3 orders to go, total wrong order . Called , spoke to the Asst Manager he insisted that I had to drive back ad they would re make my order. When I explained I only had limited time he acted like it was my problem. Would not reimburse the expense, or compensate with a gift card. Almost $9 dollars for salad and bad customer service, not even an apology is just inexcusable. I do frequent Panera but will never go back to this location . Do your self a favor go to Selden or Lake Grove. The first pic is the salad they gave me, the second is how it's supposed to look . read more

Panera Bread - Sandwiches Near Me - Port Jefferson Station, New York

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Very consistent. Love the selection of creative not too sweet beverages. Just had a lobster roll. Not cheap, but as good as or better than anything I've had locally in years. Big claw and knuckle meat very lightly dressed. Would have preferred the bread grilled and buttered but high quality and fresh read more

Probably the best Panera in Long island. Thr service is exceptional. Casey always makes sure the coffee is fresh. He seems to be the coffee wizard! The place is usually crowded during lunch time, but the kiosk and the Panera app are helpful to beat the line. Place is clean and everyone working here is friendly. read more

I am a regular at this location. Definitely has improved with it's cleanliness and outdoor seating. I am still disappointed that breakfast is still only served until 1030 AM during the week and on weekends does not extend the breakfast through early afternoon. Friendly service is always a welcome relief at this location. read more

Order is always wrong. I can never walk out of there without checking my bag because I'll either get the wrong soup, side, wrong sandwich sometimes. The other day I had to give my bag back to them because I didn't get my side. When I got it back my sandwich was everywhere, in the bag, in the box, literally everywhere. Today specifically I didn't have a cup with my order, and when I checked my bag I didn't get half my order and had to wait for someone to help me while they pretty much ignored me after saying excuse me a few times. Today was the final straw. Lost my business. read more

Panera Bread - Gave them my bag for them to check for my side that I didn't get, I went back to work with the box completely open and chicken everywhere. - Sandwiches Near Me - Port Jefferson Station, New York

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Been coming to this Panera for a long time and something that I've noticed is that when you order rapid pickup and your order moves on the screen from PREPARING to READY the staff doesn't put the order out on the pickup shelf. According to their app my order was done at 10:09am and it wasn't move to the pickup shelf for another 20 minutes. This has now happened several times but 20 minutes is the worst that I've seen. Please do better Panera. I love coming here for my breakfast! read more

Panera what is happening? Since installing the kiosks the quality had gone down hill. Today I had to peel off the skin on the avocado in my salad. read more

Panera Bread - The quality has gone downhill recently. Today I had to peel my salad's avocado. - Sandwiches Near Me - Port Jefferson Station, New York

My beloved Panera Bread! The soup brings me back everytime! And the grilled cheese! The bread is always fresh and delightful. I frequent here to get out of my house when I need to get homework done and use the free Wi-Fi. The staff is usually teenagers but they're friendly and do their best to make you feel welcome. This location is usually very clean. Sometimes it can get a little loud, but that's when the family crowds come in the evening. I do have to say I'm not a fan of the new dinner rolls. I prefer the baguette we usually get when you order soup. Next time I'll turn down the dinner roll. The size is very large and there is room to be reserved for large crowds. There's plenty of parking space and the service is quick and easy. Although this is a chain restaurant, I have no problems with Panera bread! read more

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Let me say first off that I was hesitant to go in because it was mobbed and I was in a hurry. My first time there so I had no clue what to do or where to go first. The staff was very patient and explained the procedure. I ordered pick two tuna and a Greek salad. It was fresh and quite good. I was impressed at how quickly they got me in and out . Will definitely return. read more

Great place to grab a quick bite to eat wether it's dine in or to go. Always split between their broccoli cheddar & the Mac & cheese from them but in the end it doesn't even matter. Right on the main route of 25a in Port Jeff where you can get it & then head downport. read more

***The Panera by which all other Paneras are judged*** Am I really giving a Panera 5 stars? This one is pretty awesome. -Size? It's huge, always have a ton of seating. Substantially larger than the one by Smith Haven mall. -Clean? Yes, they do a great job with this. -Customer Service? Always well-staffed, never takes a long time to get your order in. -Parking? Never a problem, have extra space in back if need be. -Bonus: Wendy's is all but a 20 second walk away. And in typical Panera-style they have people come to take away your dirty plates instead of push for you to leave if they see your computer plugged in on a table saturated with books. Such a large staff makes the food a bit more expensive than what I would ideally hope for, but no complaints since this restaurant/cafe is run well and very clean. Basically the only downside is the internet can be spotty at times depending on usage. Fortunately, there are a couple other networks with public access so it usually isn't a problem. Bottom Line: I've been to quite a few Panera's and this is the best. Nice place for a meal, chat or to get work done. read more

We stopped here late on a Sunday evening and had a great experience. The person at the counter (Madison) was very friendly, helped us navigate the menu, made suggestions, and overall went 'above and beyond'. The food and service were great. read more

Panera deserves 5 stars because of its delicious food - fresh amazing salads, excellent variety of soups, pastries and more...BUT I'm giving this specific port Jeff sta location 5 stars because of their helpfulness. Last night was Chick Fil As Grand Opening preparation campout next door. I really wanted to go to it because the first 100 people through the door at Chick Fil A got one years supply of Chick Fil A food. But I knew the camping out had begun early that morning and I figured the 100 people were already in place. Rather than driving from Nesconset to Pt Jeff for nothing, after google map street viewing Chick Fil A and seeing panera next door I called & Alexander answered. I asked him to look out the window and tell me if there were alot of people already camping out there. He said No! There only looked like a few tents set up! So I raced down there, spent the night & ended up going from #103 to --thanks to some people who gave up & went home -- #93, so I got my food. Thanks Alexander. read more

I love Panera bread so much but I think this should be addressed. I went there today and ordered to stay, as I'm paying I ask if we can switch it to go. She says yes and goes to tell them. I get home to eat my food and the sandwich was burnt black, and my turkey chili lid was left slightly opened so spilled all over my pants when I opened it. I've never had any problems with Panera and am very annoyed because I love Panera. When I was there, I saw a worker hand out the food that was ready and check the bags to see everything is there... he was using no gloves which sorta grossed me out. read more

I was so happy when this Panera opened. It is clean and the food is amazing. The you pick two is great if you can't decide what you want. I usually get the chicken noodle soup with the mac and cheese but everything on the menu is great. Also, if you know you are going to be eating at Panera a lot you should sign up for the Panera card. It's free and you get discounts and free treats. After the first two times I ate here I got a free cookie. The card is worth the 5 minutes to fill out the form. read more

Not only did they forget nymph utensils (no biggie) but they shorted me on the side cucumber tomato salad. Last time I got it it was filled to the top. Today wasn't even half full. I didn't have time to go back to get it fixed. Thanks a lot read more

Panera is awesome. After a long, tiring, day at a soccer tournament I was famished. So when I walked into panera, I made the right choice! I ordered the kids mac and cheese which came out very fast but was still really good! Although I believe that they could have given me some more mac and cheese, i was satisfied with my choice to visit panera. read more

Love Panera!!!! Never a problem with an order and employees are always courteous. LOVE the soups but have recently discovered the amazing Mac and cheese!!! Coming locally soon and will be there much more!!! read more

Food is always good , fast and reasonable. My go to are sandwiches and salads. From breakfast to dinner everything is always good. Friends of mine comment that the food is salty but i don't mind or notice much. Breakfast sandwiches while fresh are a little on the lean side, meaning not a lot of substance to them. read more

Have only had breakfast here get a souffle and coffee and a pastry. My weekend indulgence. Workers always nice and patient (bear claw or pecan braid?). Oh, heck, take one to go! read more