Great location but the café can get a cleaner vibe to it. Associates are fairly new and not trained about much. The bread wasn't fresh and could have been more tasty. No sourdough taste at all. Coffee was bitter like hell. read more

Food is great and wonderful, when the service is good. We have eaten at this location during the week and the service and food was great - with the person at the cash register heating our food without us even asking and delivering to our table. However, we came on a Sunday today and the lady behind register seemed not very service oriented. She loaded up the food on the plate and handed to us with that min wage i don't care look. I asked about an item to be warmed up. She pointed to a microwave under the coffee station as if, you do it yourself. That would be fine if that is the normal process. But why would service be different and prices the same just by time of week. We had a choice this day, so we wont return and go to Einstein Bagels if ever we want good pastry and service. I would think that a franchise owner would hate losing out on the investment it takes to own a Panera. read more

I know this place just switched over from Paradise Bakery to Panera and there was a physical remodel of the location as well. It seems like logistically this place is still trying to find their groove. My cousins and I all ordered salads and all of them came back dry. No dressing on the side. We had to go ask for them. One didn't get her side, the other had to get a new soup b/c they ran out (which is fine, just another hiccup). I ordered my salad to go and was surprised at how long it took. In my mind to-go means "i'm in a hurry". Maybe that's just me though. To their credit, one of the employees brought us a box of a dozen delicious cookies (complimentary) to make up for all the order blunders. I did have a special request for my salad and that was fulfilled. Staff appeared a little overwhelmed at times but were never rude. I'd come back again, but not any time soon. I think they need more time to figure out their process. read more

Ordered a half a dozen bagels and an "iced" vanilla latte. She handed me a hot latte and instead of being a pain in the neck since there were other cars behind me, I decided to just keep it since I do like hot coffee. Got home and took a sip and it tasted like pure hot vanilla milk. Opened it up and that's exactly what it was. I just don't understand. Bagels are great, but this isn't the first time this has happened to me with a drink. Decided to write a review since this was the third time it has happened. read more

Panera Bread - Salad Near Me - Peoria, Arizona

Their Tuna sandwich is like Hors d'oeuvres or finger food, probably a tablespoon of tuna on some type of bread that was hard, I'm done with these high price Yummy sandwich shops ! No wonder their stock is way over 200 per share, the sell a 7.00 sandwich with 50 cents worth of ingredients I'm one & done ! I liked Paradise better. The Thai salad was good, it was better when paradise made it. read more

Well,once more I end up back at Panera. The staff wasn't aware of the menu,the cashier was unprofessional and also cooked my food! Yikes! They were wearing masks but touch the brim of your glass and touch your food without gloves. What's the point of masks? Virtue signaling? The food was just OK, and my guess is that others feel the same because there is never anyone in there. I didn't get sick from my food (my worry because I had ticked off a millennial that was cooking and laws don't apply to them) but I did contact my lawyer just in case. But no need for him. The decor is outdated and worn out. It feels as if your in a restaurant in a small town in Mexico. So management on the upper level really needs to be changed. Local management usually gets sacrificed first. Time for a new image Panera! read more

This place went from good to just bad! Their prices went up and their portions got smaller and they have gotten our order wrong I don't know how many times. My most recent visit I ordered a salad and when I got home and opened it, the lettuce was old and it just looked disgusting. read more

Panera Bread - I paid almost $10 for this old nasty lettuce! - Salad Near Me - Peoria, Arizona

I reviewed this place when it was Paradise Bakery and it was a bad experience. Now that it switch to Panera, I wanted to update. The issues I had previously have been corrected by the better order flow. The staff is the same which is nice because I felt they got frustrated at the way you had to order previously. The food is Panera so if you like Panera, you will like this. If you haven't been there yet I would suggest a pick 2 and get a soup and sandwich. For soup I recommend the broccoli cheddar, baked potato or French onion. The first two are thick so using the buagetts as a spoon works great. For sandwiches I suggest the steak and white cheddar panini or the turkey apple cheddar sandwich. Now that the change to Panera has been made they moved from a frustrated 2 stars to 4. read more

Decided to check this place out after the remodel. I ordered 1/2 soup 1/2 sandwich. The food was great! I loved that they used reusable dishes and had recycling bins! The real fruit teas were also super yummy. To make the experience even better, I ended up studying until a couple minutes after they had closed. The employees seemed completely unbothered by me staying late. I'll definitely be back! read more

I love Panera in general, and this location is great. Food is fresh and tasty, service is reliable, people are friendly. The nutritional aspects of Panera food are excellent. read more

This was my first time using the drive thru and it was great! There was no line at all and I was gone in 2 minutes, and this was at noon. Usually I do rapid pick up but I wanted to bring my dogs this time so I was grateful for a drive thru and the fact that it was quick because I work from home and only get a 30 minute lunch break. The food was good although the chipotle chicken sandwich was much lighter on the avocado than usual and a small part of the chicken was kinda rubbery, but I'm very pregnant and easily grossed out. Overall it was still delicious, my dogs just wished they had doggie treats at the drive thru! read more

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I ordered a Bacon Turkey Bravo Sandwich which came without bacon. I took it to the counter and all the manager John did was pull the tray out my hand ... Didn't even say anything just yanked it out my hand and turned his back on me. After a few minutes I went back to the counter and my sandwich was sitting on the counter.. I asked if this was my sandwich and they said yes. The ONLY person who apologized for the mistake was one of the server boys which was nice of him. If i'm paying $26 for two sandwiches and mac and cheese I would have thought at least they'll get my food right and say sorry when they make a mistake. Poor management, poor customer service from the management, WONT be back! read more

Great service every single time I come to this location. The staff and management are great and quick with my orders regardless if I do take out or dine in. I've been to other Panera's in the area and they don't compare. I will only ever come to this one even if there's other locations closer to me. read more

First the good: The cashier was nice, the coffee was good, and the pumpkin muffin was good. The bad: Our order was for dining in and it was packed as a to-go order. The two different breakfast sandwiches we tried tasted like they came out of a microwave oven, were bland, overpriced and small in portion. The tea was sour. I would suggest walking over to ihop if you desire an edible breakfast. read more

Was given incorrect order after having driven all the way home, very disappointed, will not return

Okay so my second review of the same store and looks like it's even worse than it was 3 months ago. Two words to say old cookies.

MULTIPLE pieces of HAIR in my Mac & Cheese bowl; absolutely disgusting, shame because i have had no problems with Panera before. The staff was also a bit unprofessional. Although the cookies & tea are amazing. I would recommend to check your food when you get it; they also do not clean the tables, not to mention the table is very wobbly and hard to eat on. will NOT be coming back to this panera. (PLEASE WEAR HAIRNETS OMG) read more

Panera Bread - hair in food - Salad Near Me - Peoria, Arizona

I came here about a week or so ago to get some soup for my sick elderly father in the drive thru, when i pulled up to order the guy that took my order was very passive aggressive & messed up the order 2 times, when i came to the window to pay i sat there for about 10 mins while he was out back taking a smoke break & messing around with coworkers, he finally took my card & i needed a receipt but he never gave one & when i asked for it he seemed super annoyed like i was a nuisance. I finally got the soup & it was luke warm, so i went inside so i could get hot soup & as soon as i walked in his facial expression changed to hate almost, but this sweet girl named mandie helped me fix the issue & reassured me everything would be fixed & did everything she could to make sure my experience was better! overall i don't recommend this place & that guy needs to be talked to or disciplined for the way he treated me & the situation, his name was tucker. i hope things will be different the next time i come through. read more

Just got home with food ordered through the drive thru. I ordered a small soup for $4.59. Opened the lid to find roughly a 1/2 of container of soup... probably about four oz if I measured it. Horribly disappointed in the cost to size ratio. read more

Panera Bread - Salad Near Me - Peoria, Arizona

Usually very happy with picking up food here but ordered a tuna fish sandwich today and the actual tuna fish was spread on one side of the bread like a light dab of Mayo. It seemed like they were ran out but still allowed it to be sent out anyway. Would have preferred to be notified they were out so I could have a full sandwich instead of just bread and tomatoes. read more

My family and I went there for breakfast the other morning it was horrible McDonald's which we don't even do fast food much has a much better breakfast for half the price OK read more

So I have to first say that I typically spend like $25 every time I roll through the drive thru, which BTW is sorta awkward if you have a larger vehicle. The so called - rewards program is a MF joke! Probably spend like thousands of dollars and sometimes I MIGHT get a free drink. GIVE ME A BREAK! The grill cheese is typically disgusting according to my kids and it is usually the worst on the weekend. So besides the grill cheese everything else we've had there has been good and amazing quality. The service is always good to so that is a plus. Overall I'm giving a 3 Star for all of this.. just could use a few improvements. Especially that joke of a rewards program. read more

Never disappointed with the food! I don't think I've tried anything I didn't like. Favorite sandwhichs include: turkey avacado BLT, chicken walnut, bacon turkey bravo. Must try salads- fuji apple & southwest chili lime. Great soups too! Also the lemonade and tea bar is awesome! read more

Panera Bread - Fuji apple with added strawberries and black bean soup! - Salad Near Me - Peoria, Arizona

I came to this location a couple nights ago and was given a whole box of free pastry's for no reason! All of the workers are so nice!

Can't understand how this restaurant stays in business. I thought I'd try Panera for the first time so I ordered a chicken sandwich and a salad. The salad was small with limp greens and not much to mention, just over priced. But the chicken sandwich was a joke! A girl that was very nice and staff was courteous and brought me my order. I always look at my food and will usually put something on it as in this case. Opened the sandwich and thought I was being pranked. Instead of a chicken breast or part of one was a few torn strips of chicken. There was nothing much else on it but some limp greens on this too. The restaurant smells wonderful because of the baking goods. But as for getting a sandwich when you're hungry during work pass this place you'll leave feeling empty. read more

I love the food, and two of the associates working the drive window (Rylee & a male I didn't catch his name) have fantastic customer service however, I'm so sick of going to this location and not getting my order right. 3x this has happened!! First time they forgot my soup, 2nd time which was last week they gave me the wrong soup, now today I ordered on the app. and was missing a sandwich. So I had to go in when I told the girl I was missing my sandwich her response "oh, we ran out of that bread" I was like okaaaay??? Obviously they need to find a better way to communicate w/ other associates, and double check orders. I might give this location one more chance but if they mess up I might lose my sh*t! read more

Place has a bright and clean new look. I have been here a few times since it changed from Paradise. Good food and service every time. Their black bean soup was amazing but has since been replaced by the summer corn chowder which is equally as tasty. read more

Horrible every time we order here the order is wrong. Tonight we ordered a southwest salad got all the way home and all that was in the box was lettuce and chicken ! ABSOLUTELY NOTHING else! Really you charge $10 for a salad with nothing on it, then make us drive back just to tell me then sorry your out of corn. That's fine but what about the other 10 ingredients that was supposed to be on it? And now that we had to drive 15 minutes each way sure other food isn't going to be that great either. Thanks for horrible customer service and no apology. No wonder you have two stars and everyone says that they no longer go to your establishment. Part 2, if you can't even believe it there is a part two. Husband brings home salad number 2 this time there's no chicken. But there is a ton of quinoa , which the staff said comes on that salad. Funny your menu doesn't say so.We refused to drive back but at least the refunded the salad, but now I have no dinner. So sad as Paradise use to be one of my favorite places to go! read more

I paid for my food and it was a little bit of a wait but I got my food and they dropped it so they had to remake it that's why it took a little bit but they're very nice about it and also they gave me two free cookies for waiting read more

Drive thru is the worst!! So slow. Never have I been to one this slow. It is beyond ridiculous. The only reason it gets two stars is because I actually like the food. But this location needs help! Update: I originally gave this 2 stars. I'm now downgrading it to 1 and I wish I could give 0. Just went through the drive thru and they totally forgot To give me one of my items on the pick 2 order! Not sure how they mess that up! Ughhh seriously whoever runs this place is apparently sleeping on the job. read more

We come here frequently on Sunday morning after church or Saturday morning after a hike...and they are always out of coffee. Every.single.time. It's not like restaurant is full of people and this happens every single time we come here! Worse, when we tell the folks at the counter, they say they will fill it but do they bother to come tell you when it's full, or better yet, offer to fill your cup for you? No. How does a bakery not have coffee on weekend mornings? read more

We eat here often, and always enjoy the menu. The use of the kiosks are great. The one in Surprise runs out of stuff regularly including baguette bread twice!! Never had an issue here. read more

So bad! Had a horrible Asian Chicken Salad. Paid an extra $1 for avocado and got less than a thimble size amount. The lettuce was old and close to being rotten. Paid over $11.00 read more

This was a $9 grilled cheese sandwich from Panera! Had zero taste! I like the soup from there but would not recommend the sandwiches. No one in our party was impressed! Very disappointing and quite pricey! read more

Panera Bread - Salad Near Me - Peoria, Arizona

Can I give ZERO STARS?? Rip off. Complete rip off. Go to salad and go you get a giant salad for the exact same price as this tiny piece of crap. read more

Panera Bread - Salad Near Me - Peoria, Arizona

Wow. So much for the customer not being happy. I ordered a decorated cookie for my daughters birthday. This would be the second cookie I ordered from them. The first one was wonderful! The colors were so bright and vivid and it was beautifully decorated. The second I ordered in red and white after being told that they only have primary colors. I asked them to write Happy Birthday Miley and then put 17 somewhere on the cookie. When I picked it up it was a sad muted orange color and didn't have her age on it anywhere. When the manager came to look at it and I asked her about the lack of red color she said they can't guarantee the color because they make it themselves. If you can't guarantee the color then why ask what I want? She said she could take it back and see if they have the same color and add the 17 on it. There wasn't anywhere to add it. She didn't offer to make another or do anything else. Kinda crappy! I couldn't decide if I should make a big deal about it but it was my kids birthday. Seriously disappointed. read more

Panera Bread - Salad Near Me - Peoria, Arizona

Chicken salad type sandwich from the drive thru, one half had 0 chicken salad, just bread, lettuce and tomato. Other half had about half chicken salad on it. Second bad experience in the new drive thru. read more

Pretty solid, nothing too special. Good place if you don't feeling like making dinner, but you want dinner quality food instead of eating out. read more

This place is horrible! Got an order there a few nights ago. Arrived home and found that Sesame Asian Chicken salad had no chicken. My daughters salad had chicken,but it was in a lump(like boiled chicken out of the pot). What in the hell is going on here? This place needs an overhaul!!!! Come on Panera Corporate,do something! Your restaurants are going downhill fast! read more

This new layout is irritating at best - no sweetener over by the drinks - ie unsweetened tea ... irritating!!!