So I come in and I order a 43 a chipotle beef sandwich online and i don't know if they thought this was funny or something but I got a diabolical sandwich that looked like this. Now they did remake my sandwich and the service was good but why was my #43 looked like that? I think the employee there are just joking around with customers food and I can't stand that so I will not be taking my service here again read more

Jersey Mike's Subs - ##43 Chipotle Cheese Steak - Fast Food Near Me - Peoria, Arizona

We ordered subs this evening and I really hope some sweet pickles got onto my sub if not then your green peppers and onions for #64 are spoiled-because they were sweet/sour taste. Other subs seemed fine but also ordered wheat bread and got white for the turkey one w/bacon. Not feeling too good at the moment. All worked out good never did get sick. read more

The customer service was great today! I was asked how my day was and was greeted with smiles. Good sub too.

We found a hair in our sandwich(looks like a beard hair.) when we called the store whoever answered the phone said they can refund us. We still haven't gotten the refund so we called again today and the store manager Eric, said he can't do anything about it and that the other person never told him about it. I think that's disgusting and the least they could do is remake the sandwich if they can't do a refund. I threw away the sandwich due to the hair and again Eric said nothing can be done. Watch out if you go here and inspect your food. read more

Jersey Mike's Subs - Hair in sandwich - Fast Food Near Me - Peoria, Arizona

veggie wrap just lettuce and cheese. very disappointed!!! Very disappointed Very disappointed read more

i walked in the store and normally expecting sandwich to be ready cause i order on the app i tell them my name and they didn't even start also being rude on it so i wait 15 mins and when i finally get my sandwich i also remembered i got a brownie and then they threw the brownie at me and i didn't expect so i drop it why don't u js hand it to me??? terrible store and terrible workers read more

HEALTH CONCERN: don't eat here. Honestly, my sandwich was tasty and good. However when walking into the store, nobody greets you and it smells like sewer. I walked in and immediately was like ewww. That should've been my first clue now to eat here. While making my sandwich one of the employees takes a dirty wet rag and wipes the counters down to "clean" the surface of the condiments section. Then with the same gloves that she was touching that gross rag she used to touch my food. I am not the type to say anything but I'm glad I did because that was disgusting. I honestly should've just walked out after seeing that. However I asked for new one and they obliged but still, I just feel grossed out thinking about what goes unnoticed. I worked in food industry for many years and we had a much higher standard than that. read more

We had a order made online and my husband picked it up. Our order was missing a drink, and when I called to tell them the girl just said "I refunded it", no sorry, no empathy, just stone cold response. Yes it was just a drink but acting like you care goes a long way. read more

This store is under new management and the employees are disrespectful & consistently got our order wrong. The restrooms were dirty and unmaintained along with the dining area. On multiple occassions there was hair found in our sandwiches. read more

Fast service Delicious sandwich. Ambiance When I go there is usually quiet, people just get their sandwiches and go. read more

worst gluten free bread, fell apart like you were eating sand. The guy making the sandwich was annoyed when I told him it was for a gluten allergy. definitely not worth the money!!! would not give this 1 star , but I had to, to post read more

Staff is always pleasant and food is consistent. Great place to grab a quick sandwich.

Food - compared to others the sandwiches are average. They are lean and stuffed with more filler than meat. Not much variety on bread. L just an average at that sandwich l. Sandwiches are fresh and the filler produce aren't wilted or unripe. Service - again just average. Not much personality when taking order. The young man seemed like he was being bothered or not having a good day which we all have. The location was clean and organized. It wasn't busy at all on a Sunday afternoon. read more

How to lose long time customers.... We have been longtime customers of Jersey Mike's as our previous local store in Covington WA always did a great job. This location proved that all locations are not created equally. We stopped in for some late lunch around 1:30 today (1/29/2023), the team of 4 working behind the counter was working on filling an order for the customer in front of us, and as they completed her order they asked what we would like, and then proceeded to work on 4 online orders with 11 sandwiches before starting our order. No mention from the team that "hey while you stand there waiting we are going to prep all other orders that come in first". As we were waiting, 8 people stood in line together watching them make these other orders. A couple of people made comments and left, but that did not deter the staff from keeping the customers in front of them waiting. To top that off, the young lady asked what we wanted on our two sandwiches only to prove that she was not listening by adding non requested items such as oil to my wife's, lettuce to mine, and then failed to remember that the club comes with bacon. Needless to say, this is not the experience we have had from other locations in the past, but it his was enough that we will not be returning to this location. Guess we will be letting our Shore Points expire as it is not worth the poor service. read more

Ordered #13 The Original Italian, I requested white bread. They gave me white on top and stale wheat on bottom. It was so hard and dry it cut my tongue. What a waste of $12. From here on only eating subs at Mr Goodcents on Bell. Never had an issue with an online order there. read more

Jersey Mike's Subs - Fast Food Near Me - Peoria, Arizona

Aaaaargh! Third time I've ordered a sandwich and they've been out of rosemary parmesan bread. The bread makes the sandwich and their wheat and white bread are mediocre at best. Next time they're out of my favorite bread I'll pass. read more

My favorite sub place! They have the best subs. I love that they have gluten free bread. They are always very kind and fast. They keep the place clean and well stocked. My favorite sub is the turkey Mike's way! The spicy dill chips and cream soda is fire!! read more

This Jersey Mikes it's the BEST everrrrr!!! Whether I get it thru DoorDash or in the store; the subs are always so beautifully crafted that it is very impressive and delicious! I absolutely love this location. Super clean and great and respectful customer service! I luv it!! read more

Jersey Mike's Subs - #13 The Original Italian - Fast Food Near Me - Peoria, Arizona

This was our first visit to JM and the sandwiches we ordered were awesome! The bread was incredibly fresh. Everyone was friendly and helpful. The process moved quickly and efficiently. Thank you so much! read more

Great subs, the guys are pleasant and respectful! Service with smiles! Clean busy and friendly ambiance! I tried the chipotle chicken, actually refreshing it instead of what I wanted, was a great treat! read more

Just picked up my order. None of our toppings were added on both sandwiches... Disappointed. Never ordering takeout again from them. read more

Jersey Mike's Subs - Unfortunate. When you're already spending $50 on two sandwiches and there were no toppings added to them. - Fast Food Near Me - Peoria, Arizona

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Your store at Lake Pleasant Rd in Peoria Arizona is filled with employees who don't know what they're doing and don't care. TWICE we have had issues with them getting our very simple order wrong! Yesterday was the last straw. Sandwiches were wrong, went back and they were wrong AGAIN! Not rocket science! Going back to Firehouse Subs read more

Just ordered a giant size number 16 Chicken Philly and it's supposed to have peppers, onions and cheese. The kid making rushed both of my hot sub orders and it was only 7:00pm and this establishment closes at 9:00pm. If you don't want to work there get a new job! read more

Jersey Mike's Subs - ##16 Mike's Chicken Philly - Fast Food Near Me - Peoria, Arizona

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The food here is always spot on. The ambience is decent for what it is. Wish they had some outdoor seating options. The service is good, my only wish is that they didn't blend the online orders with walk in customers as it really slows things down. Other locations split these up. read more

My family & I come here quite a bit & Ashton has always been the nicest & best sandwich maker they have!

I stopped in 10/23 about 7pm ish for a few sandwiches & usually the crew is friendly & helpful. However there was one blonde (long hair thin gal) that had NO smile & clearly No customer service whatsoever she was flat out NOT enjoying her job...she didn't ask for my number for rewards like they always do, so when I told her I'd like to add my number she rudely said "type it in" & turned around then proceeded to go to the back leaving me standing there...while she filled condiment area. Really sad she needs a better attitude makes me NOT want to return read more

Why pre-order when it takes longer than just walking in?? I used the app to order my sandwich and was given a time for pick-up about 20-minutes after my order. It was a hot sandwich so I walked in about 5 min early to make sure it wasn't sitting waiting for me. Then I waited ANOTHER 20-minutes ant watched about a dozen people walk order and leave while I waited for my sandwich being told several times "were working on that now." When I finally got my order, almost 40 min after ordering it, it was wrong and they actually argued with me saying it wasn't. I had them read me the ticket before they admitted it was wrong. Love JMs! But never again at this store. read more

Jersey Mike's Subs - Fast Food Near Me - Peoria, Arizona

Food from Jersey mikes is usually always good (although this store in particular has messed up my order before), but customer service is absolutely HORRIBLE. Manager is an absolute asshole and is so unwilling to compromise. I had a weird situation where the system had processed the date I put in for a pick up wrong, and the manager would not let me change the date for later. Don't go here for catering!! The people that work there are horrible people who are not understanding. I would recommend going to the Jersey mikes on 75th and Bell instead. read more

I love JM's but this location sucks. The kids working here really are as dumb as they look and based on all the reviews I've seen the owners clearly don't care. We go here about once a week and every time something is wrong. I even showed up one evening and they were out of bread. That's a pretty important ingredient in a sandwich. Most of the produce seems fresh, and it's convenient so I'll go back. But damn, society as a whole is on a sharp decline when such a simple business can't be run properly. It's sandwiches, not brain surgery. The owners should be embarrassed. read more

Love this location! The employees are always nice and make a delicious sandwich! Even when they are busy they always manage to get people through the line in a timely manner! The place is always well kept and clean! I see how many people complain about online orders. My advice to those kind of impatient people, book your order online if you don't like waiting in line! Your sandwich is just as delicious and is ready when the online booking time tells you when the order is ready! read more

I love coming here and it's one of my boyfriends and I's favorite sandwich spots. We've come here many times and never had the customer experience we did tonight. We walked in and no one greeted us we waited for them to take our order then he hands our sandwiches over to the other person to make them and he doesn't ask what we want on them or anything he just starts making them then proceeds to start wrapping them up we politely told him we wanted to add more on to it and he blankly stared at us like what we we're asking for was an inconvenience. After we had told him what we liked he stared at us again and said our total to us and my boyfriend went to pull out his card and pay and he started to walk away leaving our sandwiches behind the register, we grabbed them and walked out. Never has that happened before.. I understand having a bad night but that was just so unwelcoming.. read more

I went to Jersey Mike's 2 nights ago and had a big order, they did each sandwich perfect. I was in and out of there quickly. The employee's were professional and friendly. The place is clean. I always go to the Jersey Mike's on LK Pleasant because I have never had any problem there. Highly recommend them. Karen read more

I'm updating my review since the service when you order and dine in has been good each of my visits. The trouble is when you have an online order and then have issues. There is a clear break down in communications between corporate and individual locations. read more

It's sad.... I love jersey mikes but the boys that work here need more training. I asked if there were any other chips and I was told that they are in the back. There is nobody in line and we are the only family dining in. My kids have no lids for their cups. I mentioned that when I was paying and I have yet to get a lid. I'm not a fan of jimmy John's but it has to be better than this. Please fix this! read more

Jersey Mike's Subs - Fast Food Near Me - Peoria, Arizona

I always go to the Jersey Mikes on Lake Pleasant. Usually great service. Unfortunately, I called an order in for two toasted sandwiches and arrived to cold sandwiches. I approached the register to tell them they weren't toasted. The gentleman says, "that's because you didn't ask for it." I always ask for my sandwiches toasted since my kids are little and it hurts their stomach when they're not toasted. Ultimately, he made me pay another $37 dollars. I spent $74 dollars today at Jersey Mikes and left the cold sandwiches at the counter after telling the gentleman I wouldn't be taking the cold sandwiches. All because an employee couldn't admit they forgot to jot down a key part of the order over the phone. read more

. The "rap" music blasting isn't exactly fitting. The floors and tables were all filthy. The food prep area was so gross it looks like it's never been wiped. read more

Some guy with glasses at the location turned off grills at 8pm then asked if I wanted a cold sub then made my sandwich medium well not cooked then complained and slammed todos around max I asked for a refund didn't want to even remake order I'm upset , and I deserve a free meal unacceptable whoever this kid is at this location read more

Jersey Mike's Subs - Fast Food Near Me - Peoria, Arizona

Ordered for pick up and was told they didn't have my order until I showed him my pre order, to which he responded, I have no bread and walked away. I asked another employee if all bread was out to which he said yes. There were several customers that left, but unfortunately I.l couldn't as my husband placed the order and was at work and unavailable to ask what else he may have wanted. I waited for the bread to be done (45 mins) after order should have been done. When I received my order I was asked if I wanted a bag. To which I responded yes,please. The kid put it in a bag and threw the bag down on the counter towards me. RUDE and poor customer service. read more

Today- March 31, 2021 Jersey Mike's is doing a fundraiser for phoenix children hospital. We have been planning to help support this for a week now. My husband ordered our food for pickup at 4. We are told our food will be ready at 6:15. We get there and they are out of bread so our sandwich is unmade. 1- why wouldn't you call a customer who has been waiting for almost two hours. 2- why would you be accepting orders still. 3- why wouldn't you prepare for this fundraiser. One of my favorite sandwich shops really dropped the ball today. Good job guys. read more

Beware. Meat in cases laid on top of other meat. Bread so hard it crumbled. Manager not helpful. read more

Jersey Mike's Subs - Meat case - Fast Food Near Me - Peoria, Arizona

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