Good service, but the bathrooms could use some TLC. Also, sometimes the codes in the app do not work for that location.

When is the last time you went to Panera bread? For me, it's been a little while and I love the establishment. I love it especially when it's clean and smells wonderfully of baked goods and savory offerings. So, while I should be full keto, the minute I go on keto I get an aversion to meat. I already hate eggs except when my body craves an egg and even then I'll try to ignore it until I give my body the shot of protein it's requesting. Now that I'm on Ozempic (I've been athletic all my life but when I need a boost I just take Ozempic for awhile and the weight comes off fast.) I can barely eat anything anyways. I came across Panera bread after a work meeting and decided to enjoy a bowl of broccoli cheddar soup. Sure they offer a lot, except I don't see hot chocolate on the menu. So just the soup and I chose a piece of baguette as a side. I dont like plain potato chips and I only like green Granny's smith apples.....for most times. Now, if I go apple picking I will permit a few red apple versions to enjoy the hard toiling away I did in the orchard. Lol, but a Granny's Smith gets me every time. Anywho, the baguette stayed in a bag on top of my oven until I surrendered it unapologetically to the trash can. Hindsight, I will just skip the side altogether. The broccoli soup is not keto and definitely has a huge list of ingredients you shouldn't be able to pronounce but you can...... The soup is so delicious and all I added to it to add to the warmth was some simple black pepper. Just a pinch to each serving. I ate twice off that soup. Will get again soon. Come check them out! read more

Food: 10/10 The chicken chipotle avocado melt is cheesy and has the best toasted bread. The baked potato soup is thick, creamy, and has a lot of potatoes and bacon in it. The chili is so hearty and meaty. Service: 10/10 Staff are nice, quick, and efficient. Food took about 5-10 minutes to be ready. Ambiance: 10/10 It is always clean and modern. read more

Panera Bread - Rustic Baked Potato Soup & Chipotle Chicken Avo Melt - Salad Near Me - Norridge, Illinois

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Really poor quality of service and food. I came in during an off-time. Plenty of staff and few customers. I ordered a to go breakfast sandwich and discovered on my drive home the saddest breakfast sandwich I've seen. It's supposed to be the bacon double takedown... where's the bacon and why is the egg basically non-existent. read more

Panera Bread - The saddest Bacon Double Take breakfast sandwich I've received for over $9 bucks... - Salad Near Me - Norridge, Illinois

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It's next to the HIP so expect it to be packed, loud, and nasty. I went during my work break and the iced coffee was watered down so I basically wasted my break for nothing. Never coming back again lol. I go to a lot of different locations and this one is by far the worst in the area. read more

The service can definitely be better. Unfortunately, today I went in to have a coffee around 8:20 a.m. and when I entered a young lady at the counter looked miserable. She didn't acknowledge my presence and seemed overall annoyed to be working. A "Good Morning, May I help you?" Would've been nice. She was organizing something behind the counter and couldn't care less if I ordered or not. Breakfast is such an important way to start off your day, but it puts a damper if the person serving you is not friendly or courteous. They can definitely do better with customer service. read more

I love Panera anywhere but some are better than others. This Norridge one is nicer. The staff are nice and that's what counts most for me besides fresh food. The duet w tomato soup was a great deal! I got a side Greek salad and tomato soup and chips for only $6.99 plus tax. It's hard to beat that to be able to sit and relax and have free WiFi on cushioned seats. Thank you Panera for being such a comfortable and affordable place to eat and do some work and leisure surfing. My salad was fresh and the tomato soup was really good! The place is clean and big and plenty of seating for large groups. I also enjoy their juices when I want something sugary and tasty. Only thing is the AC doesn't need to be on when it's 50 degrees outside and cold. Please make it warm inside bc that's why customers come inside bc it's cozy and warm to sit in heat but at least not forced AC. Thank you. read more

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How does a bread company run out of bread at 4:00 in the afternoon for a grilled cheese sandwich?

Good place to stop by for lunch or dinner. Waited a bit in line because no worker was coming up to take the customers orders which was weird because there should usually be someone in the front. Other than that all went well. Ordered to eat in and got the pick two of the chipotle chicken avocado melt panini and a cesar salad with chips on the side. Also got a green tea, you can never go wrong with that drink. Salad wasn't the best, something was definitely off just couldn't tell if it was the cesar dressing or the lettuce. Dad which was da best. It's been my favorite thing there, a little spice from the chipotle dressing mixed with the vegetables and chicken and the crunchy bread. So good. Green tea 10/10. If you know you know. Overall good experience and not too busy when dining in but if your going to pick up or order or order to go then your going to have to wait a bit at this location. read more

Panera Bread - pick 2 cesar salad with chipotle chicken panini. side of chips - Salad Near Me - Norridge, Illinois

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My husband and I ordered the Aciago chicken sandwich on Thursday and got food poisoning later that evening. My husband got sick as well. They need to look into better refrigeration systems or something. Hope this doesn't happen to anyone else. Its awful read more

Their portions are not consistent and are on the small side. This is not a good value for your money very disappointing.

Nothing special just good solid food at Panera. Last night we had a late of dinner of cream of chicken & wild rice soup (delicious) & 1/2 a sandwich. I had the toasted frontera chicken & my wife had the toasted smokehouse BBQ chicken (both delicious). Out the door for just over $20 read more

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A perfect place, their cheese soup with broccoli is amazing service is great. Highly recommend! read more

Panera Bread - Salad Near Me - Norridge, Illinois

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I will begin here, I have taken home bagels home from this location, never disappoints. The staff and service are top notch very friendly staff, greeted upon walking in. The ambiance feels like home, very comfortable. The value duets are amazing and full of flavor, the menu has changed but it was a good change. The panera bread near the hip mall is a welcomed addition since it opened. I am glad I stop in when I in the area. Till next time. read more

The manager working 12/21 evening was excellent. She made sure to keep the establishment safe for patrons and was running everything VERY efficiently! She deserves recognition! (Glasses, dark hair) read more

This is one of my favorite stops for a soup, sandwiches, salads and of course bagels I stopped in on 3/18/2024. To order a tomato soup bowl-we received the soup in a cardboard cup, no bread bowl I called they said they'd send some sort of coupon. I also ordered a Blackforest. Ham&gouda couldn't taste the Gouda, on baguette- the picture shows greens-it was dry/very boring looking and tasting. I also Ordered 2 Toasted steak and white cheddar, 3 pieces of steak, couldn't taste The cheddar. Very disappointed with this experience. I guess we will just stick with the bakery items, they make love the Bagels and bread. read more

So disappointed. We are trying to eat low carb which is hard enough, but when you try to be good and then your salad is missing items you were looking fwd it's really disappointing. Cobb salad missing hard boiled eggs and grape tomatoes. Greek missing grape tomatoes and there were 4 kalamata olives in the large salad. The Teriyaki broccoli bowl was good but the rice was warm and the chicken and broccoli was ice-cold. 45 dollars not well spent. That is what I get for being lazy and nit cooking myself. read more

After spending an unprecedented THREE hours at the BioLife to donate plasma with my wife, we were RAVENOUS and depleted of our fluids. Luckily, we discovered a PANERA less than a mile away, as if god herself were thinking of us when the Panera and BioLife were erected. We zipped over and were greeted by the nicest cashier who helped us pick our order and redeem our rewards. Our food was ready in mere minutes and we were able to satiate our beastly hunger. I can see this becoming a routine tradition! Thank you Panera! read more

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Pros: Order on line for pick up/ curbside Friendly hard working staff Food is carefully sourced ie: grass fed beef ect. Assortment is plentiful and enticing Cons: Curbside/ pick up parking spots are taken up by people who are not picking up their order, or receiving curbside service. Tisk- tisk, shame shame! Leaves you searching for a spot in the very busy parking lot. Yes, staff are friendly and hard working, however they are so busy that the assembly of your food is rushed and disheveled. My sandwich had the roast beef in clumps and only two strands of onion. Cheese?? Not sure.. The horseradish mustard was overwhelming due to it being over portioned. Very disappointing. A 11 buck mistake on my end. My bbq chicken salad had bits and pieces of beyond soggy greens. Slimy would better describe. Not many and I was able to pick them all out, but disturbing nevertheless. Made me wonder about the safety of the chicken.. Welp I'm here So I survived. The bearclaw as well as the peacon bread were good, but small for the close to 4 buck each purchase price Food was not ready on time and we had to wait 20 mins on top of the promised time. Not a deal breaker for me right now for I understand that this can happen to the best of places. You would be wise to plan ahead The gentleman that brought out our order was friendly and pleasant. Would I go back to this location? Humm ( tilts head, looks up and to the side , ponders) Yes, I would give them one more opportunity to come through... But only one. Win me over ya'll read more

I did order sandwich online and when I got there the sandwich was ready. No long line waiting. The person that was helping with order was very friendly. Happy to order from them again. PS: Nicely drive up set up. read more

Panera Bread - Avocado sandwich. - Salad Near Me - Norridge, Illinois

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One star for taking every vegan soup option off the menu. This is a Panera corporate thing of course, but really a disappointing decision. Panera needs to add more vegan options. read more

This Panera location needs to care more about the food they give their customers. Just ordered this soup from grubhub and it came like this. Not due to delivery as the lid was tight. Last time I ate there, their tomato cucumber salad was soggy with only a few cucumber pieces. Not like it used to be. read more

Panera Bread - Sloppy food preparers - Salad Near Me - Norridge, Illinois

This location is decent, but not the best. Almost every time I order something to go, the order is wrong, which is so annoying, so I have learned to always check my bag before leaving. Normally, they forget to put my side of chips or bread into the bag. I also suggest that if you get soup in a bread bowl, that you ask for this to go because you get much more soup on the side than you do when they put it in the bread bowl for you. I feel like their food quality here has gone down in general, as well. I normally get the steak and cheese sandwich with soup, but recently the meat has tasted disgusting and dry. They also barely put meat on the sandwich, so many bites I take is just onions and bread. Very disappointing. I got a smoothie here the other day that was absolutely amazing, but SO small considering it was $4.99. It was the smallest cup you can get there (there is only one size you can buy), and I finished the smoothie in 2 seconds. Though, I 100% recommend the green passion smoothie if you are looking for a good flavor. Very tropical tasting and it doesnt have dairy in it! For the most part, workers are very nice and it's a decently clean location. They get food out pretty quickly, as well. read more

It's panera. It's decent, exactly what is expected for a Panera. Went for the last three days. And my foods been good and fresh. Service is ok. At least they smile. Free WIFI. Baked goods that will cost you upwards of 800 calories so if you can roll like that then go for it. I'm still in tears about the 12sp soup! Butternut squash shouldn't be so heavy. But it probably had a ton of butter and cream. Yes it was delicious it tastes good without all that fat. Just saying be weary of what you order of health matters to you. read more

Panera Bread - Salad Near Me - Norridge, Illinois

I got the buy 2 and choose broccoli cheddar soup which was amazing with the fresh baguette. But the steak sandwich I got was a total waste of money. Such a shame literally nothing was on the sandwich. Like 1 piece of thin steak and a few onions and horseradish sauce . All I tasted was bread and horseradish sauce. For the money they could use a bit more substance on their sandwiches. read more

Lately, this place has gone downhill. I really liked this place at one time but the last couple of visits were questionable. My husband wanted a ham sandwich. I was told no ham sandwiches but could order the Bravo sandwich which has ham in it along with other meats. I ordered the tuna and was told they ran out. You normally get a bag of chips with each sandwich but found out on my receipt that they charge you for the second bag. I had to question the clerk about this. The cookie tasted like it was two days old. Come on Panera, you can do better- there are plenty of sandwich places around. read more

Decided to swing by here for a quick lunch/dinner with my brother. This Panera is located in a mini mall per say. So to find parking it can be a bit challenging, since the parking lot is for about 4 other businesses. So you're pretty much playing musical cars with others. Other than the parking situation, the restaurant itself is very clean and the staff are amazingly helpful. I did notice that they had a couple kiosks where you can place your order instead of speaking to a cashier. I prefer talking directly so i know i have my order correctly, some people think the kiosks are better. You can say I'm old school, otherwise one day technology will take over jobs in that industry. I will definitely be coming back to this location since my brother lives down the street. Everyone is very nice. read more

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This location was okay but my food choice I was just out of five the sandwich was dry it wasn't enough of it it was just basic then have enough ingredients then have enough moisture my bread just was flat no Pizzazz I was sick that day so the soup was soothing to my throat and to my soul and season but that's sandwich lacquer for $9 I was left very displeased they are a typical Panera Bread with free wifi and seeding and they bring the sandwiches out to you whatever your purchase was but this review is mainly for my meal which was less than satisfactory read more

Panera Bread - Salad Near Me - Norridge, Illinois

Never buying from here again... worth reading I usually get a tuna sandwich from here and never had a bad experience, but today I decided to change my meal and ordered a Baja Grain Bowl with Chicken. I did not expect it to be exactly as the picture but for $10($15 after tax/delivery) It should look similar. Not only was my food 20 mins late, the driver arrived and mentioned he had thrown in a cookie (probably to make up for being late?) so it was like ok cool, I took the cookie out and opened the sealed bag but about 1/4 of it had been soaking in water. So I threw it back in the bag and grabbed my bowl. Not only was it all mixed up, it had 1 brown piece of avocado. And to touch it up, the french baguette looked like it had been torn using their hands. Be the judge read more

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Ordered two full sanwhiches and bread bowl each with a cookie to go. Dear Panera, can you please make sure the cookies get in the bag with the order?? I've been to a few Paneras, and this seems to be an ongoing issue. For some reasons the cookies seem to be overlooked, and they do not get included with the order (although they were ordered at the register). Can I make a suggestion please??? it should be the crew working at the production line to make sure that cookies get included with the order. Seems like a disconnect between the register crews and production folks. Would suggest having cookies in both production and register areas so that way, the register crew can provide cookied for customers ordring coffee/ beverages only, and production can make sure cookies are included with all sandwhich orders. Soundsl ike a very simple solution doesn't it?? We did get the other stuff, and was good. But......no cookies. Feeling somewhat generous, so gave two stars for this visit. read more

Staff were just so helpful answering my questions on how they prepare their meat. When I ordered I was very please on how patient she was. This place gets crowded but I was still able to find a decent table. My food was served on my table so quickly and I was impressed on how they paid attention to their customers. They almost forgot my chicken - so they added the chicken without any charge :) I had the quinoa beet salad and they're delicious! The half size was more than enough! read more

Panera Bread - Salad Near Me - Norridge, Illinois

They served me raw/undercooked meat. Never going here again. Chicken Chipotle Sandwich read more

Panera Bread - Salad Near Me - Norridge, Illinois

I know the prices on everything have gone up, but this is the 2nd time I have ordered a chicken noodle soup to go and not only is a 3/4 full but i get all broth and 2 spoonfuls of carrot, noodle, n chicken. If I am going to pay $7.50 for a bowl than I expect more. Or I could just go buy a can of broth if that is what I wanted. read more

Panera Bread - Came home to open my $7.50 BOWL of chicken noodle soup and this is how much broth was in it - Salad Near Me - Norridge, Illinois

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This location is near my house, I personally love Panera bread. Just not this location, I usually use the kiosk to custom do my salad or sandwiches. I prefer to use the kiosk since they are more options and ingredients. For some known reason they always seem to mess up my order. I just don't understand how since it's clearly written down. Service is ok, the drink area is just not clean, there was hair on the bowl of lemons. Their is never green tea, and just needs maintenance over all. read more

My first time here and I must say "excellent customer service" I spent 117.00 dollars big order and everything was in there and also got a free green tea for waiting, it was quite busy but that's expected during lunch, not sure why all the reviews suck , but this is my experience everything was delicious that I had so far I didn't post my soup so sorry cheddar broccoli is the BOMB ! My salad is bomb pics aren't that great but when the family gets home they will eat! my new go to Panera so fresh .. skokie location is pretty good too but "always check your order . I do just Incase , mistakes happen! We ordered 4 Bread bowl/ 4 cheddar broccoli.. 2 large macs and cheese one turkey chili soup bread bowl, 4 chicken frontega.. so delicious also lots of chips and breads read more

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Once again the employees were rude. When a customer comes into the restaurant and stands at the counter or the pick-up area, they should be attended to, not blatantly ignored. Workers will look straight in your eyes and then turn their back on you. My main problem this time is due to online ordering. Online ordering on the Panera site allows you to customize your sandwich up to 5 different ways. You can basically turn a ham & Swiss sandwich into a chicken, Salami, and cheddar sandwich if you want to. At this Harlem location, employees have always seemed annoyed or confused by that, which isn't my concern. If Panera allows 5 modifications to a sandwich, I have every right to use them and get what I want taken off or put on. This week, I ordered a heavily customized sandwich with extra red wine salami online, which I paid an extra $1 for. My orders are wrong a lot when I get home, so I checked the bag after pickup, sure enough my sandwich had NO red wine salami on it, forget about extra, and there was no mention of it on the printed receipt, though my total was a $1 higher than the normal sandwich costs, so somehow they were able to get the money on there, but not mention the salami for the "cook" to put on. I go back in and explain to an unfriendly cashier what the problem was. She looked at the receipt and said you didn't order any salami. I said I did, and I know it doesn't say it on the printed receipt, but my online receipt in my email does, and I pointed out that I was charged the extra $1. She looked at it again and said it doesn't say anything about salami on here. Once again I said I know that, but my online receipt does. She looks at it again and says salami doesn't come on the Ham & Swiss sandwich. By this time I'm getting annoyed. I said yes I know, but I customized the sandwich when I made the order online. She looks like she wants to argue some more, but takes the sandwich back to the "cook" and tells her to put the extra red wine salami on it. I got what I wanted and paid for, but still felt unsatisfied. It was obvious that she did not believe me. She made me feel like I was trying to cheat Panera out of red wine salami, like I was not telling the truth. I was going to show her my online receipt, but couldn't get my phone working. The online receipt and the printed receipt should be exactly the same, but they are formatted differently and have different things on them, which causes a problem in the kitchen and at the counter. I can't blame the staff for the receipt problem, but I can blame them for their behavior and making me feel like a thief. I didn't do anything wrong. If that wasn't enough, they forgot to put my chips in the bag and when I went to ask for them, a bag was shoved into my hands and she turned her back on me without a word. I spoke with someone else and they said the same thing with the printed receipt has happened to them when they make online orders. They will get food with missing ingredients because it's only correct online and not on the one the workers see. I will add the photos so at least anyone reading this will see that I am not a red wine salami thief! read more

Panera Bread - Correct online receipt. - Salad Near Me - Norridge, Illinois

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Big shoutout to Jackie this morning at this location. She single handedly restored my faith in Panera! The Tuesday bagel deal is perfect for bringing to work and she accommodated me without issue and it was very much appreciated! She knew what I was talking about & just a perfect experience. The backstory is another Panera establishment (closer to my job) that is always short on competence & respect, oh and cream cheese! Like I've ordered bagels more than once and they didn't have larger tubs of cream cheese. I usually try to do mobile ordering and there's always an issue. I will make it a point from now on to go out of my way to come to this Panera simply because of their customer service this morning, Thanks Jackie! read more

Omg, where should I start! I went there on Friday with my family and ordered a few things. We had a coupon which was not opening and the guys who was there(I guess he was the manager) gave us the discount worth of that coupon. He worked with us very patiently as we took long to decide on our order and was very kind to adjust everything as per our needs. I loved the way he talked so politely. Moreover, it was not just him, but the other staff as well. She was very soft spoken and catered our needs. I would definitely go here anytime now. The only thing is they need to change their open times as it is different on yelp! read more

My order wasn't going through at the kiosk, the cashier called the manager to assist to make sure my card hadn't been charged. We waited for over 10 minutes with hungry kids. The manager came to the front and didn't address the issue, instead she walked past. Once I went to get my kids so that we could leave, she made it to the kiosk. The experience was so disappointing, people really do make or ruin the experience. We went to Noodles and Company across the street and were waited on immediately and with care. read more

Harlem & Irving location one star is to many!!!! disappointed with this location terrible service! i ordered a simple plain sandwich and i received it slopped with spicy mustard!! Took it to go, Just very poor service in general! read more