This is my first time trying Panera bread. I'm very happy I did! The food is great, I was looking for something fast but not greasy like fast food. Tried the mozzarella tomato flat bread with broccoli cheddar soup. The flat bread is very flavorful and tastes fresh. The soup is hearty and tasty. I was surprised they bring the food to the table. Huge plus. Prices are great. Restaurant seems very clean and well taken care of. And the staff is very nice and pleasant. I go to school near by and will be back for sure on my lunch breaks! read more

Panera Bread tries to be healthy but they use GMO's (genetically modified ingredients) in their food. I gave them three stars only for effort. read more

Great food good customer service love coming here for a relaxing nice hot soup. This pan era is very clean and well maintained. I love coming here with my mom. read more

Here its a coffee shop that is constantly out of coffee. I shop at the panera restaurants because I like the hazelnut coffee and every time I stop at this one they are out of hazelnut coffee. I told the manager and she said "yeah, I know, we run out of that one a lot" which is like a gas station saying they ruin out of gas a lot. Think ahead, idiots. read more

It really just depends on what you order here! The salads are awesome and are worth the money, but other items like their sandwiches are too expensive. Good good overall though and the store is always clean. read more

while eating my lunch at an older man got very close to me looked down at me and asked if I knew that my shirt was offensive. My bad religion band tee. After asking him very politely to leave us to our lunch he kept harassing me and I felt extremely uncomfortable and threatened. Finally I asked a waitress for some assistance and he walked away to go find a manager. When the manager approached me I thought he was going to apologize to me, Nope. The manager then repeatedly told me I needed to change or to turn my shirt around. Just like the other man I told him no I was doing no harm already eating and I'm sorry but freedom of speach????? The manager continued to harass me until I had no choice but to leave angry half my lunch on the table and embarrassed. The women at the table behind me also decided to leave and told me how sorry they were and how great I handled the situation. The manager is Kevin antherty terrible guy. read more

For some reason this place is always out of something, Typically in the morning on weekends its the soufflé however tonight it was baguettes & bread bowls. Portions always vary too. I will be going to Temecula location instead from now on. read more

I love Panera Bread. However, I went there for soup tonight. When they brought me my soup I noticed an apple was there in lieu of my bread. I went up to the counter and asked where my bread was. She replied we ran out of the bread so u got an apple. How does Panera BREAD run out of bread? She should have replaced it with a different bread NOT an apple. Not sure if I will return to this location. read more

always have loved panera. so glad to have one near home. love their half soup/salad/sandwich special for like 6.99-8.99 ? really friendly staff for eat in and drive thru. no complaints. keep it up guys!! read more

After asking the portion size I decided to get the Small Asian salad. The lady at register shows me a nice size bowl..my guess 4-6 cups..which is plenty for lunch. I THOUGHT anyways when it arrived at the table ..I was VERY Disappointed ! The romaine barely filled half the bowl and maybe 6 small slivers of chicken. Wow really!!!! I say if u show a customer the size of the bowl .. u might want to let US know " it will ONLY BE FILLED HALF WAY" Needless to say.. it wa a joke. It was tasty but not worth it.. not even if a half sandwich came with it. Looking back I wished I would have asked if this was the NORM ?? OH WELL.. most likely will not try this again. Too bad 4 me. I feel ripped off. Good quality but TOO COSTLY for the portion size. read more

I am going to start this review by saying I am a huge Panera Bread fan. I have never written a review for this Panera Bread, although I have eaten here many times. My husband and I decided to have dinner at Panera specifically so I could finally write a review. The service at the counter was fantastic. Our orders were taken quickly, efficiently and in a very friendly manner. My husband waited for our 99 cent pastries ( a great deal, if you order an entrée and a beverage you can purchase any pastry for 99 cents. We always take ours home with us for breakfast the next day). I moved on to find a table for us. This is where the review starts to go bad. We were at Panera about 5:15. Usually this place is hopping, but tonight it was nearly empty. Although it was nearly empty at least HALF of the tables were dirty, many with dishes piled on them. This is not the service I am used to at Panera, McDonald's yes, Panera no. We chose a seat from those that were clean and waited for our food, which came promptly and was delicious, as always. Meanwhile, the dirty tables remained. And remained. And remained. They weren't busy, there was about 4 tables of us eating. Just as we were leaving someone came out and began to tidy up. I love Panera, but I was very disappointed in the state this restaurant was in when he visited. I hope it's not indicative of things to come.... read more

We like this place, great service and normally good food. This time however, I tried the Smokehouse Turkey Panini. It was horrible. Just regular turkey lunch meat, paper thin turkey, cheddar cheese and a nasty sauce. The sauce ruined the sandwich. read more

You've gotta love the drive through option. Quick and healthy option for dinner when you're running late and can't make one yourself.

Myself and 3 family members ate lunch today it was awful won't be going back. I will say the service was awesome but the food was below standard. read more

Literally never fails to mess up my order every time My sister and I are both very picky and always order at the kiosk to avoid trouble. Though the kiosk is convenient, and the food is always good, their customer service needs a serious makeover. My sister always gets an Italian sandwich, only the meat. They usually forget to add the extra meat we pay for on the kiosk. We go up and ask them for the extra meat or like today ask for the regular amount. It is usually no drama and they correct it but today the woman at the counter refused to give me the REGULAR amount of meat. (We received half a slice of ham instead of the regular two full slices like listed on the kiosk)Even though we already paid for extra salami she asked us to pay extra for ham, very rude. Even the young man who served us noted to her it wasn't enough meat. If you want to eat at Panera I would suggest take the extra drive and go to the location on Madison this location is terrible. read more

Ate there tonight, ordered the Tomato/Mozz Panini. There was hardly anything on the sandwich. It was mostly Bread, and I had to put all of the ingredients onto one slice so that it was an actual sandwich. Not Happy read more

Friendly service and food is consistently good. I would much rather have Panera than some of the other local burger/fries type fast food places. This place is healthy and delicious! read more

I've been to this location a number of times since it opened. I've never had a complaint about anything. I've always dined in. The facility is clean from the front bakery to the dining room to the bathroom. The staff is always friendly. What makes this Panera stand out is that it has a drive thru. I can't speak for the drive thru service because I've never actually used it. In my opinion, Panera serves the kind of food you have to sit down and enjoy. Last time I visited I asked for the big kid's sandwich. The cashier told me that they no longer have that sandwich but that they could still make it for me. read more

Went to this location today with my family,almost $7.00 for a half sandwich and it came to the table looking very unappetizing . Sent it back and all they did was to replace the top piece of bread! The bacon in the sandwich was somewhere between jerky and rubber . Worst sandwich ever! read more

Worst ever experience here. My sandwich was disgusting. The menu is ridiculous and confusing. How can anyone know what their total will be before ordering? It's impossible. The menu needs a revamp. Also the turkey kale sandwich was horrible. It tasted awful. The same sandwich at the Temecula location is delicious. Avoid this place! read more

There are those times in your life when you're expecting a great sandwich, like when you go to Panera with their great food and drinks. And there's other times in your life when you feel totally ripped off. Well, tonight around 8:50 PM we were served the skimpiest Steak and White Cheddar Panini; it was laughable. The sandwich which was not on a baguette "because we're all out" was so flat (seriously about 1/8" thick), and when opened up, the meat portion would fit nicely into a toddler's palm. There was one layer of these little squares of steak. Clearly feeling ripped off, but ate it anyway as sometimes you just don't want to complain, you know? (In retrospect, I should have given them a chance to address the complaint.) How the cooks could have put that on a plate and served it is beyond me. (I wish I had taken a photo. You'll just have to believe me.)In any event, I will avoid Panera for awhile and try Jersey Mikes or Apple Bees across Newport! On another note, I use my Panera Rewards card every time I go in there which is about 2x/month, but every time when I ask if there's anything on it, they say, "No, nothing yet." They say it's because I don't go there frequently enough and my points expire. What's up with that? Points shouldn't expire. A point earned should stay in place until I earn a free item! Panera, you need to change this policy! read more

I have been going to this Panera a lot lately to get homework done after work. I have always had a great experience both with customer service and my food. After randomly visiting two other Paneras I am even more in love with the Menifee location. The other locations do not even come close in customer service or food quality. read more

I used to work at this location for almost 2 years. I would never suggest working here or eating here. They have day dots with times and dates on all the produce but they will change it for a new one if it looks fine so they aren't wasting food. They put new stuff on top of the old stuff so who knows how long the old stuff have been in there. The chicken is all frozen and is rubbery and gross. Portion sizes are a joke. Only a 1/2 scoop of stuff. The soup is all frozen and left over soup is put in water and ice to use the next day and sometimes the day after that. Management is terrible. Before I left a bunch of people quit and they threw in the trainees after 2-4 days and scheduled them like they were a full person (without anyone helping them) but management would yell at us for any little mistake even though we were basically 1 1/2. I have cried multiple time on the clock and off the clock because of management and the stress. If you do choose to eat there a little tip is you can add stuff for free as long as it's not a protein. You order a half salad but with extra lettuce you would get a full salad for the same price. Overall a terrible place and I actually enjoy looking at bad yelp reviews. Beware of this location. Wouldn't be surprised if someone got food poisoning.... read more

I have never in my life been treated so poorly by a manager at a drive thru restaurant. After being in urgent care, going to a 24 hour pharmacy and trying to just get some soup to go home and have a bite to eat... we get home and the chicken noodle soup is nothing but broth. I give my sick husband my soup and try and call the manager and speak about how to resolve this issue. I get a man who won't even let me talk on the phone, he's rude, condescending and doesn't give a crap about not giving me soup, he made an excuse that they probably didn't scoop the ladle far enough down to get anything else and told me there was nothing he was going to do about it. He told me to bring in my receipt I told him I may not have it since I think its in the trash with the soup broth, but I did use my Panera # he called me a B word told me there was nothing he can do without a receipt and slammed the phone in my ear. I mean, this is a $5 freaking soup I was just trying to let them know, and maybe get a credit for it, now I am mad, I am contacting his higher ups in the morning, I hope he has more customer service manners at his next job. read more

I don't usually go to this location but I was passing through. The reason why I gave this location a star is because of bad customer service. I went to the drive-thru which I shouldn't have cuz it was kind of long and the line took forever like we were moving 5 minutes per car. So probably about 15 minutes wait at the drive-thru. When I pulled up to the intercom I place my order which was light roast coffee with cream on the side, hot and toasted croissant and ice water. When I finally pulled up to the window she gave me my order. My coffee was warm and it wasn't even hot and I complained about it. Then they asked me if I wanted it to be microwave or have a new coffee. Are you kidding me microwave my coffee? Coffee supposed to be fresh, hot. Then when she gave me my croissant it wasn't toasted and warm like I asked she offered to warm it up but I told her forget it cuz the other customers behind me have been waiting as long as I have in that line. Then she forgot my ice water had to ask for it. I complained about everything and all she can say was sorry about that. The lady looked like she didn't even care from the sound of her voice and the look on her face. My suggestion is don't go through a drive-thru ever. Especially this location. read more

Great customer service from Stephanie in the dining room the other day. I was there with several friends and she was very friendly. She brought extra dressing several times for us, one of my friends didnt like the new item she had ordered and Stephanie apologized and brought my friend the soup that she usually orders. We appreciated being taken care of. This panera is clean,food hot and restrooms nice. Will definitely be back! read more

Gross lunch and way over priced! The tomatoes and lemon must have been processed--not fresh at all. I will never go back for the overpriced and terrible food read more

They have the tastiest Asiago cheese bagels and bread. Great menu choise of sandwiches and onion soup!

My mom was in town visiting this past weekend and we ate at Panera Bread for our very first time. The people were friendly and explained every thing about the menu and their home made items! It was delicious! read more

Wonderful atmosphere with a fireplace for real heat. The food was flavorful; however I found the new turkey chili to be way too spicy. They were gracious enough to trade the chili for another item. read more

Sucks I have to give this company a full star but the service was horrible and after I complained about my mac and cheese being cold sitting on counter for 30 minutes they went to the and microwaved it and brought it back and I sent it back again and I walked up behind the lady and she was talking behind my back. I couldn't believe it I would never come back here again. read more

Every time we come here they mess up our order (we come here A LOT). There's a tiny handful of employees that provide great customer service, while the others ignore you or act like they have no idea what they're doing. My biggest peeve with this place? COFFEE. I kid you not, they are out of my roast Every time. If ordering table service, they always forget to bring out my cup so I have to go wait for someone to notice me standing at the counter to get my coffee. THEN I go to fill my cup and not only are there no time stamps to see how fresh the brew is, they are always empty! And good luck tracking someone down to make some more. Then, when I go to put in cream, they are out of that!!! So this place is big on breakfast right? For goodness sake UP YOUR COFFEE GAME! I thought maybe I'd have better luck with one of their specialty coffee drinks that they make for you, WRONG! Tried that for a couple weeks and despite the option to customize drinks, they only make them one way and get it wrong. I even had one employee argue with me over my drink! I really wish Menifee had more breakfast options because I'd be happy to stop going here all together. read more

I have never been compelled to write a yelp review but this just couldn't stand. Incomprehensibly bad service. Screw up orders all the time. The other night was the last straw. Picking up food for my family. Ordered a bunch of things and I wasn't gonna go through the bag myself. I looked at the receipt, everything I ordered was on it. I go home and they literally shorted me three items. I live 20 minutes away so naturally was pissed. I call to chew them out a little and demand a refund, the supposed "manager" HANGS UP ON ME because apparently a used a foul word. So not only did they screw me over and make me drive an unnecessary 40 freakin minutes, but this "manager" had the audacity to hang up on someone his restaurant just screwed over. Literally the most bush league managing staff I have ever encountered. Luckily, after calling back 100 times in a row to get this imbecile on the phone again, I got transferred to a halfway competent manager. She smoothed it out as any remotely intelligent manager would do and was apologetic. But the damage was done. Will NEVER come back to this place again. Complete screwups. Absolutely incompetent leadership. There are no words. Panera Bread is really hard to screw up, but this place nails it. I have no clue how they continue to operate when they literally screw up every order, then have a managerial staff that could give half a crap they screwed people over. read more