A cozy panera location with plenty of parking and a more modern looking exterior. I made a stop here on my drive back to Chicago and found it to be one of the better Panera experiences in the last couple months. The layout is nice, open, and spacious and the subsequent traffic flow makes this feel less chaotic and cramped than some other locations I've been to. The bakery items, bread, and drinks were neatly laid out and i was served relatively quickly. read more

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Being a member of the Panera SIPS Club is really convenient when travelling. It gives my husband and I a reliable place to stop while on the road. We got our drink and a pastry and could rest for a bit before continuing on our journey. Everything worked and tasted just as we expected. read more

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I ordered 5 bakery items and a breakfast sandwich. I RECEIVED my sandwich, an iced coffee that I didn't order and NONE of the baked breakfast items! CHARGED 36.03 !! I'm hopping mad. Called to complain, supposedly am getting my charges reversed, will not see any baked items and Panera just lost my business. read more

Panera Bread - Greasy sandwich, - Sandwiches Near Me - Johnston, Iowa

Waited in the drive thru for 10 minutes then they had me park and I waited another 15 minutes just to have to get out of my car and go inside to get my order. Pissed. Usually it's super quick and I understand they are busy but I should not have to wait almost a half hour and then have to leave my vehicle to grab my food when I used the drive thru. Not great. read more

so I went to Panera and I got the chicken noodle my chicken was in big chunks and my friends chicken was pink and my other friends chicken was the skin of the chicken, we are very disgusted and didn't wanna finish my our food. the service was good but the food was just isnt it. The ambiance was nice and comfortable also the mood was good also I enjoyed my experience but i didn't enjoy my food read more

Nobody wants a quarter of an avocado slammed on their sandwich! That is just laziness. My sandwich was completely thrown together. For the prices you charge, I expect a nice clean sandwich. read more

Panera Bread - Huge Hunk of Avocado - Sandwiches Near Me - Johnston, Iowa

Getting more and more expensive while portions are getting smaller pick 2 you pay $18 ! lol read more

It's conveniently located on Merle Hay road really not too far from the interstate. . It's also about expectations, everyone is under staffed, so I always appreciate the service staff who are working. This restaurant still has that classic panera's feel to it with a variety of menu items and baked goods available. The food they serve is wholesome and fresh I've had the chicken noodle soup which is great in the French onion soup which is great and this time I had a sandwich of bacon turkey and they added cheese to the sandwich with no problem. The food was well prepared hot and delicious. I always like to support a local business. It's about 12 bucks for lunch it's good value for the money. There's plenty of parking as well and they take care of the parking lot they also have an outdoor seating area if you're interested in that in the summer. read more

Worst experience ever. Don't ever walk in with a group of people and order here. Left without 3 main courses and missing 5 mac and cheese sides. Bread was literally thrown in a bag on top of each other. Maybe work on double checking orders so athletes don't go hungry! read more

I have had this place rated a 3 at best for about the entire 2 years I have lived in Johnston. Due to the poor customer service. TODAY THAT ALL CHANGED - it's 7:45pm, and it feels like in the midst of the gross cold, there's is a chipper Panera employee!! She was so incredibly sweet, we giggled through my entire order & I can't stress how pleasant she was. This 100% changes my view point on the panera near me & I now look forward to actually frequenting again. The food is amazing & the soup ordered for a sick husband hit the spot perfectly. Hopefully this will heal whatever seems to be going around this season. Update: her name is Tehya. She is great. read more

Stopped by for a late lunch. The tomato soup was hot, the croutons crispy. The chicken panini was delicious. The apple was an added treat. read more

Panera Bread - Tomato soup w/croutons. Chicken panini. - Sandwiches Near Me - Johnston, Iowa

Disrespectful staff would rather argue then tend to the customers needs asked for fruit instead of bread and was told to calm down wtf !!! Then Oh you gotta pay extra ummm I didn't ask you that I asked for fruit let me go get my purse it was 5 mins of back and fourth for fucking fruit even the disrespectful general manager hopped in as I was leaving! Kept saying have a good day!!! Then try to peg me as an angry black women! Only in Johnston! If my daughter didn't love this overpriced BS I would never eat there! Ever!!! Every time our order is somehow wrong and we have to go all the way back ughhh I can't stand this location! read more

We stop here often for a quick lunch on our way to Missouri. It's easy to get to and from the freeway. I always have a Greek salad, usually a half salad. I like that a half size is an option as I'm not a big lunch eater. I also like that I can fill up my water bottle and add a fresh lemon. Their dressing (on the side) is very good and I like the kalamata olives in the salad. Husband always gets the broccoli cheese soup that he thinks is better than any other. (For the record, the chocolate chip cookie was his.)The service is helpful and tables are clean. Lots of seatings. read more

Panera Bread - Chocolate chip cookie - Sandwiches Near Me - Johnston, Iowa

Food was fresh. Salad cold. Grilled cheese hot. However when I asked what kind of soda was available the cashier didn't know ... but I'm traveling with kids and Mountain Dew just ain't gonna cut it. So I said no to sodas. Turns out they do have e caffeine free options so I had to go through the like AGAIN. Then when we got our food (which was to go) I checked the bag through and through ... no silverware. Ummm. We were grabbing salad and Mac n cheese. If we had left without asking for silverware (which the person behind the counter swore was in our bag but clearly wasn't) we would have been screwed. Always check your order! read more

This one of my favorite places to go eat for lunch in Johnston. Its really close to my job and food is always good and the main part its fast here you basically never wait.. its done within 5 min. They got friendly stuff and amazing chocolatte pastry. But as far as coffee better get from Starbucks;). read more

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This was my favorite Panera- unlike the one near me it never ran out of items. Today at 9 am I ordered oatmeal- out of strawberries. My friend ordered an avocado quiche - out, then tried the bacon quiche- non were ready to be baked. Now thinking all paneras are going down hill read more

I ordered a 1/2 grilled cheese and a cup of tomato soup. It arrived quickly!...but the grilled cheese was like half melted cheese on bread that had not been grilled. It was soggy, not warm, and absolutely nothing more than bread that might have been grilled for about 20 seconds. So I guess I ordered a not so grilled grilled cheese. Absolutely the worst grilled cheese I've ever had. read more

After having traveled 18 hours in car, we arrived at this location just before 9pm, knowing the frustration it causes when someone rolls up right at closing time. We were greeted with smiles (under a mask) and a welcoming-friendly voices. I asked "we know you're ready to close, what is the easiest thing to make?".. we received such a kind response that offered anything we wanted on the menu. We ordered our food and used the restrooms and were on our way. The staff were so kind and accommodating and even gave us a few cookies for being the last customers of the evening. My faith in the dying customer service industry was restored! Thank you to this team! read more

I'm not going to say that I love panera; it's basically a little bit of an upgrade for fast food lunch. The greatest thing about this location is that it has really good rapid pick-up service. I work just down the road and I order on my Panera app, drive the 8-10 minutes it takes me to get to the store, and my food is hot and ready to pick up. My order has always been accurate, and I've never had a wait beyond the 10 minutes promised. The food tastes how it should. I give this place an A for consistency and following through with advertising on the app. read more

We just dined at this Panera for lunch on our drive to Denver from Chicago. The food was delicious. We split the pick two to save money, and are both walking away with full happy bellies. I had a watermelon feta salad, and my husband had an Italian combo sandwich. The bathrooms were clean, but the tables needed wiping. The wait was over ten minutes, but worth it. Parking was tricky, but I'd rather do Panera than fast food. Four Stars! read more

Panera Bread - Yummy bakery goods - Sandwiches Near Me - Johnston, Iowa

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Kimberly seem out of place and uncomfortable with Deaf gestures. She read our papers as if it wouldn't be in English because other cashiers suddenly need to read it, too. Eh, but the foods we received from servers (not Kimberly) were ok. The breads for sandwiches seem different, not so fresh and wish they were wheat. I think it's because we ordered right when it was closing up. read more

Panera Bread - Corner of building - Sandwiches Near Me - Johnston, Iowa

Panera is always a tasty lunch option. Came here for the Beef & Blue salad (steak, blue cheese & french fried onions) ... So yummy but found out they didn't have it. Went with the avocado chicken Cobb salad and was just as satisfying. While I really wanted the steak, the nice cashier did mention that ALL of their food is made to order so you can take away or add what you want to any of your orders. She also mentioned that they were bringing the beef & blue salad back. Pretty convenient Id say. Meal was under $10, so that was nice too for a cheap lunch! Came in around 11:10 and wasn't a line but within 15 mins the lunch rush hit and line went to the door but moved very quick. Great food turnover! This location as always a soft, quiet & relaxing interior with friendly staff and clean tables. They also have a drive thru. read more

Panera Bread - I guess the Cobb salad was tasty!! - Sandwiches Near Me - Johnston, Iowa

This review isn't about the delicious food at Panera. It's about their website. We have tried to order for delivery several times. Sometimes the order is successful, sometimes not. It acts as though the order went through but nothing arrives. I call, they say they didn't get it. Besides that, the site is not very user friendly. Soup comes with a baguette, yet half the time the baguettes are sold out. The associate and manager I spoke with the last time (this evening) said they are aware of the problems and have spoken to "corporate" about them and they're told they were "working on them". We've had this problem for many months. I will NOT order online anymore; only when I'm near a Panera will I go in and eat at their restaurant. It's really too bad. Called Outback Steakhouse tonight. They'll deliver in about an hour. read more

So many choices to choose from. My go to is the half salad....always so much food. With your salad you get the choice of chips, baguette, or an apple. They are always quick to fill your order. They now give you a buzzer when your food is done. Restaurant is always clean. Very friendly staff-really like that they took my dirty dishes away while we were chatting. read more

Panera Bread - Sandwiches Near Me - Johnston, Iowa

I can't say anything for the food as I haven't had any. I go there for the coffee. I get the light roast always, the last several have been awful. I'm pretty sure they aren't washing out the carafes and it's getting a pretty heavy hazelnut taste....I hate hazelnut. read more

We placed an online order and then waited for 45 minutes for our food. After going inside we were told that the system had crashed and they had lost our order. The staff was not friendly or apologetic. They made us feel as if we were inconveniencing them by asking politely for our food. This was a very bad experience. I will not be visiting this Panera again. read more

Amazing food there! I love there food specially for the cookies. Their sourdough bread is so good that I eat it all

So far I have ordered twice here through rapid pickup. I haven't had any issues with the ordering process or food. It's very convenient especially when you have young children or steel under the weather. Just wish this location had a drive through. read more

So, it's Panera. So you can expect it to be pretty much the same as any other Paners/STL Bread company out there. What's interesting about this location is that it's in the ground floor of what looks like an office building. From the outside you might wonder (as I did) if it would be any thing like other Panera's you've been to. Well, I needn't've worried. Once inside the familiar smell of coffee/soup/bread wafted over me and all was right with the world. We've stopped here twice on our journeys to the in-Iaws' house and I'm sure we'll stop again. It's a nice place to stop on a trip on the outside edge of the bustle of Des Moines. As far as the food goes: Coffee - good Bread - good Soup - good Sandwich - great! It's about what you'd expect. read more

This is a good Panera that is close to my office for lunch. The service and food are always good, and you know what to expect. My only complaint is this Panera gets really busy, so the line can be a problem. It still moves fast, but there might be 20+ people. The best thing is the Panera app. Order and pay online- pick it up on shelf right by the door. It is great, and it really improves the Panera process all around. I always like the vegetarian options at Panera. The Panera card is a fun bonus too. They have good regular menu selections, but also keep items on rotation that provide some different things to order. read more

Avegarge Panera. We typically find them reliable and this was. Predictable is good especially when traveling. We stopped for lunch and has soup and salads. Fast service. Clean restaurant overall. If we need a healthy lunch on our way back we'll stop again. read more

Great place to get food! But I recently went to Panera this morning and ordered 14 bagels. They were great besides the fact that 5 of my bagels were DRENCHED in a garlic flavor. Keep in mind that these were the cinnamon crunch bagels. When I bit into it I was just grossed out by the overwhelming garlic taste. In my previous visits here I have never had a problem with the bagels. read more

I don't mind spending $14 for a salad and 1/2 of a sandwich and drink, but after ordering I'd like to sit in a clean booth. A little friendly service and a thank you might encourage me to come back. No chance of that here over the past several visits. Do better Panera! read more

Lines were super long. Staff was very nice and food came pretty quick. If only the lines were shorter

Been to the location at west town parkway they have a room in back you can reserve for meeting or what have you. Ive been to that location quite a bit. This location is bad either read more

No reviews? Ok, I'll bite. Stopped by this Panera in the midst of a road trip from Wisconsin back to California. And guess what? It's Panera! Still good, still slightly overpriced, but it's good. And they have free wifi. read more

Went at 630 on Friday and they had one person taking orders. Many workers walking around not helping the cashier. We waited 30+ minutes to order and then they had no bread and no baguettes. Still waiting for our food. It will take 45 min to get food alone. Slow service ! read more

The Panera Bread in Johnston is my favorite of all the locations in the Des Moines metro. I think it does the best job of baking the standard items. I have always gotten a delicious lunch when I stopped there. That location gets a lot of soldiers from Camp Dodge for lunch. That location gets large groups of old ladies for coffee clubs in the mornings. It can be hard to find a chair to sit in at 10 AM or Noon. It is quiet in the afternoon so I often go there for a late lunch. The bathroom is always clean. There is always plenty of fresh coffee in the pots where you go refill your own cup. I just really like the Johnston location. It is just a short distance off I-80/I-35 North on Merle Hay Road. I highly recommend it. read more

It seems like this Panera kind of gives up by about 6 pm. They are frequently understaffed and out of food at this time of night. This visit, they were out of all bagels, all scones, ciabatta and most other breads, and almost all desserts. (They did have three cookies.) read more

This is a great location. Very clean, friendly staff, they have everything in stock and the wifi actually works! There is even outside seating for those who love the sunshine. Beware of coming in during lunch time, sometimes it's hard to find a spot to sit! read more