I love Panera Bread, but can we talk about the drive-thru? Why does it take so much longer than dining in? There's a reason people choose the drive-thru to grab their food and go! Ordering usually takes less than 5 minutes, but then it feels like nobody is at the window. It regularly takes about 20 minutes just for someone to open the window so I can pay, and then another 15-20 minutes to get my food. Seriously? This happens almost every time I come. Other than that, I enjoy Panera. The dining area is always super clean, and the overall experience inside is much better. Just one tip, bring a jacket because it's freezing in there! read more

If I could leave one star I would! I'm pretty sure her name was Gaby up front..ya so rude. People like that I don't understand why they're the front of the store. She seemed to not know anything yet when I corrected my order she told me hold on as if she already knew what I was saying. So impatient and so thoughtless. The food is not worth this headache read more

I happened to find myself in Bear Valley around lunchtime, and if you know the area, there aren't too many healthier lunch options. That being said, I rolled into Panera and ordered the Grilled Chicken BLT (hold the avocado). It came with a small bag of chips and a pickle. For my drink, I went with the Strawberry Basil Lemon Fresca. The sandwich was simple, but good. The bread was spot on, and the chicken wasn't your typical thin slice--it was nice, thick pieces with visible seasoning you could actually taste. The produce was fresh, crisp, and added a perfect crunch. The drink was really refreshing--light, flavorful, and not overly sweet. Honestly, I should have gone for the bigger size. The restaurant itself was clean and well-staffed, and everyone I interacted with was friendly and welcoming. All in all, a solid lunch stop in Bear Valley. read more

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Nothing and I mean nothing can make me hate Panera bread they have the best sandwiches ever and their desserts their service is always fast and friendly, and they don't have any homeless people hanging out in front of the restaurant like the Panera bread in Victorville on Amargosa (I don't know if that's something that is out of their control) at that location. However, both restaurants have amazing stuff and food. read more

Honestly I don't know why this Panera has a 2.5 star review. I thought the food was good, I had the cranberry/walnut chicken sandwich which i enjoyed with my potato chips. And I was offered a dessert for half the price, which was delicious! I was standing in line an immediately another employee came and took my order so service was quite fast. This is a full Panera at lunch it looks like everyone comes here for lunch! It's is a smaller Panera but still nice! read more

Panera Bread - Kitchen Sink cookie - Salad Near Me - Hesperia, California

Solid choice for soup and sandwiches along with the coffee and WiFi . Great service. Awesome people.

If you want to eat healthy food and something that taste great, this is the place. The service was great very friendly and helpful with the menu. The restaurant was clean and tidy, some chill music play...very relaxing and inviting. Stop getting those street tacos and eat something healthy for a change read more

Panera Bread - Cranberry walnut chicken sandwich - Salad Near Me - Hesperia, California

truly wanted to like this Panera location, but I've been treated with disrespect more than once -- and I can say with complete confidence that I've done nothing to deserve it. About a month ago, I reported to management that someone was using my Sip Club ID without my permission. Instead of being helped, I was blamed and told it was my responsibility to confront whoever was using it -- even though that's unsafe and clearly not my job. I let that go, hoping it was an isolated incident. Unfortunately, today proved it wasn't. As someone who visits the Hesperia Panera nearly every day, I've always tried to be a polite, loyal customer. I have a bad back and hips, so I park as close as possible to the entrance -- usually in the same spot if it's open. That small routine is part of what makes my mornings peaceful: a close parking space, a cup of coffee, and a few minutes watching YouTube before I start my day. Today, while parked in my usual spot -- fully within the lines and without touching or endangering any car -- an employee came outside during business hours and confronted me angrily. She accused me of parking too close to her car, even though there was plenty of space between us. Another employee stood nearby as if to "protect" her, which made the whole situation feel intimidating and unnecessary. She even told me that I park next to her "every day," as if that were something wrong or disrespectful -- which makes no sense. I simply park in the safest and closest available spot to minimize the pain from my back and hips. I've never damaged or even come close to another vehicle. The photos I took show this clearly. What made it worse was that this all happened while she was on the clock -- representing Panera. Instead of treating a regular, paying customer with respect, she chose to make me feel uncomfortable and attacked for no reason. Employees should not park in the best customer spots, and they definitely shouldn't confront or blame customers for simply parking correctly. It's disappointing and unprofessional. I love Panera's food and atmosphere, but experiences like this make me think twice about returning. Please train your staff to treat customers with basic respect -- and to remember that kindness goes a long way. I'll give this location one more chance, but if this happens again, I'll be contacting corporate directly. read more

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Order#112012 Rachel was helpful I enjoy the sandwich this time but I didn't enjoy the brown apples they were maybe cut yesterday I would've got chips and why are those little bagels so expensive 1 cost more then a loaf of bread that's sad read more

My eldest daughter had her orchestra class the other evening. Prior to class, she was thirsty and we didn't have water in the car. We had 13 mins to spare so I drove to Panera to get some water. We went through drive-thru. Exterior looked well maintained. We couldn't just get water so we also got 1 half Grilled Chicken & Avo BLT sandwich + chips and 1 frozen strawberry lemonade plus the 2 waters. There were a couple cars in front of us so wait wasn't too long. Funny, I just realized I didn't give them my phone number to add my order for rewards. Oh well... I guess it wasn't meant to happen. Anyway, staff was super friendly at the window. We got our order fairly quickly. Thank you! Unfortunately, the Grilled Chicken & Avo BLT did not have any taste to it. It looked good, but it was bland. It was almost like the chicken wasn't even there LOL. We haven't eaten the chips yet, but I can't imagine it being not great, but who knows. The frozen strawberry lemonade was disappointing as well. It tasted like raw unsweetened strawberries blended with ice only. We did not taste any lemonade in it. Water was the highlight. It was very cold and refreshing. I was going to give it 2 stars, but service was exceptional so I bumped it up to 3 stars. Hope they improve in these two items. read more

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I had a wonderful experience at Panera Bread while I was struggling with laryngitis and on my way to work. One of the team members, Shaun, went out of his way to make me a non-alcoholic hot toddy, and it was exactly what I needed. That small act of kindness meant so much. It's moments like this that remind you how caring our community can be. Thank you for the warmth and compassion! read more

I work at the college and this Panera is my go-to place for breakfast and lunch. Food quality, clean setting, and friendly staff make a difference to me. It's really nice to go somewhere where staff members, like Shaun, know who you are and even remember your order. Shaun is always super friendly and professional. So glad this Panera location is so accessible and friendly. read more

One of my all time favorite places to eat. I love the tomato soup and the fresh sandwiches and breads! read more

Panera Bread - Creamy Tomato Soup - Group - Salad Near Me - Hesperia, California

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I am very disappointed. This location was the better of the two until the manager allowed the homeless community to take it over. With the economy, it's been challenging to make ends meet. It is a "luxury" now for working families to eat out even in a "fast food" type setting. Something has changed with this location. It was good then recently it's gotten very bad and I only see management to blame. While I was there, I saw homeless come in which isn't unusual. But when they STAY longer than an average guest and then have their buddies come in to refill their large camping jugs with free ice and soda when others like me have paid is unsettling. The staff just looked on.... I would have preferred to talk to the manager, but nobody picks up the phone, so I am left with hoping the manager and/or their boss reads this. They need to take a firm stance on ANYONE overstaying their welcome. The situation can quickly transform the space into an encampment vs. a family environment. I literally saw this man with a black tank top and black backpack get under the table multiple times and nothing was done. He would leave for a minute and then return. This location belongs to the homeless and is no place for you to take your family. As I was leaving the restaurant, I saw a hit and run in the Aldi's parking lot. I later discovered there is an entire homeless encampment behind Aldis. It's not safe there for anyone. read more

Pay for food they don't give you. This is the second time I've been to this location and they've given me the wrong order. I had to wait 20 minutes in the dive thru and ask the cashier twice if everything was okay with my order, only to drive home and find out that I was missing items. It's unacceptable that they charge you for something, that you wait, and then even after you've paid for it, they still don't give it to you. I will not drive Back to get a bagel. And if you're thinking of calling, good luck with that. I prefer to lose that money than waste my time. read more

Panera Bread - Missing bagel. - Salad Near Me - Hesperia, California

I ordered a broccoli and cheese bread bowl and the flavor is different and the bread bowl is a lot smaller than what it used to be. I was so disappointed. I used to go to Panera all the time when it first opened, now I'm sad to say this was my last visit. I've been to multiple locations across the US and it was always a consistent and tasty experience this time did not live up to that.. The quality has really gone down. read more

This location has got my order wrong 3 times how hard no sauces on my sandwich. The manager comes out and is so rude"what do you want do you want your money back" I don't want to wait another 20 minutes for you to make another sandwich. The first 2 times I waited for another sandwich to be made and sure as hell I didn't get the greasy sauce I got mayo. I think they did it on purpose. I give up with them getting it correct. They will not. They want to make your food the way they want read more

Great service, great food... Never have a bad encounter/meal each and every time I go in

The food was very good. The service was excellent and the food was ready quickly. The only thing that keeps me from going more often is the price. A little costly but it's a fun treat every once in a while. The ambience is nice. read more

Shaun is always so nice, very friendly, and he makes the best cold "hot chocolate" drinks! Thank you Shaun for always making my visit to panera bread pleasant. read more

I Normally Love Panera * Maybe Staff was Having a Bad Day, The Ambiance was Ok, Not too Clean, Service Was On Point * the food*My Sandwich was Ok, I Ordered the Street Corn Soup & it was Cold, I Don't Live that far Away, Not a good experience, this time (by Walmart off the 15 Frwy. read more

For being right next to a "college" one would think it would cater more to students but this place is pretty small and doesn't lend itself well to studying. Other than that, it's just a Panera Bread. read more

Today felt like a good day for a bagel. Unfortunately, I didn't see this before I left. She grabbed it from the back and handed the bag to me. Isn't there quality control? How do I even make my sandwich? And it was hard as a rock. Not worth my time to drive back and return it. read more

Panera Bread - Bagel ring - Salad Near Me - Hesperia, California

Panera's newest location in the HD isn't likely a place I'll be back to very soon. The cafe was pretty busy when I went around lunchtime, but it wasn't too loud. Staff is very friendly, and service is quick. There is plenty of parking, and they do have a drive through with a mobile order lane. The biggest disappointment is the food. The menu items are very overpriced for what you get. The sandwiches actually taste good (Napa Almond Chicken Salad and Mediterranean Veggie), but that's if you actually get a bite with something other than bread. The same goes for the Green Goddess Cobb Salad - it was served with a minuscule amount of dressing, so I was eating plain lettuce for the most part. Unfortunately, my order was mobile, so I didn't see this until I got home. Portion sizes would be fine if they fixed these quality issues. Sadly, this seems to be a trend with Panera, hence the 2-star rating. Given the prices and quality, this isn't somewhere I'd recommend. read more

Post Hesperia Days Parade lunch & our first visit to our Hesperia Panera, the service was outstanding! Enjoyed the patio dining under umbrellas & yummy food! Even surprised my collie boy with a special pup cup & cold water when we arrived! Thank you Panera Hesperia crew! read more

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Food is not near the same as the Panera along Amargosa in Hesperia. When I go out to eat I want a warm, friendly atmosphere. Not a stark, cold, automated fast food joint with homeless people coming in and out as they please! BS!! Don't frequent this Panera and maybe they will close and put something better in its place!! read more

Food portions could be way better for how much Panera is charging for. I was not fulfilled with $38 meal for two people. The half sandwich was the size of a post it note and the soup was not enough either. Definitely will spend my money elsewhere with bigger portions. read more

We love this place and today's visit was another reason why! Always kind, friendly, professional service, good food at a reasonable price, and a welcoming, comfortable, bright dining room. Today a few ultra nice people helped us but Fidelvia really shined. There was a problem with a gift card that I had received and she tried so hard to make it right and when she couldn't, she compensated and took good care of us. This is the kind of business/place that I wish still existed everywhere. Thank you Panera for making the start of my day awesome! read more

Been waiting in drive through for over 30 mins for a drink sitting at the window for 8 mins haven't even been acknowledged horrible customer service read more

HORRIBLE HORRIBLE HORRIBLE I spent $62 yesterday on bread. Ordered sandwiches for the family and I was extremely disappointed in the lack of quality. I'd rather spend half the money and get protein out of a sandwich at Jersey Mike's and/or Subway. Furthermore, the fact that it's on a main road and the employee taking your order whispers more after you tell him that you are having trouble hearing him (frustrating). This location lost a loyal customer. read more

How to describe Panera food.... The best that I can think of is "the default setting." I won't factor in some issues I had with the service. It's a new location and most of the staff are still learning their jobs. Everyone was pleasant, friendly, and did their job; I have no complaints about them. The food is just stunningly flavorless. It's airport food, only far less expensive. This is my first stop at a Panera in five years or so. I used to be a fan of theirs. They tried to live up to the good food made fast ideal. It is nothing like that anymore. I wouldn't call the food gross, just incredibly bland. It seems as if Panera has become a distributor of 3D printer produced food. I will say that the hot coffee is still very good. read more

Ordered a you pick two and was disappointed with the serving size for the sandwich. The sandwich was so small it's as if they gave the smallest slice they could find. I have ordered from multiple locations and never had this issue. The serving size is not what u would expect, it seems like in this occasion they just wanted to get the order out as fast as possible with out considering the quality of the sandwich. Barely had no meat, veggies, or any ingredients at all. read more

Ambiance 5 stars. It was exactly what I had anticipated from a Panera. Service 6 stars. Above and beyond. Something happened to me which I have not seen in a long time. The shift manager, a young lady, I forgot her name saw me order from the Kiosk. After I made a few steps, she was about 15 feet away from me busily taking care of Panera business, blurted out a number. I didn't know she was talking to me. It was the code to use the restroom. She had the intuitiveness to know I would need the code before I even knew I needed it! I can't tell you how this small gesture made my day. I thought this act of kindness was extinct! Panera is really lucky to have her. Congrats to her parents for teaching her to be a wonderful human being. I proceeded to receive my order in a legitimate amount of time. Food 5 stars Everything I ordered was exactly what I wanted and tasted perfect. read more

I love it in there. Everyone is super nice. Food is always amazing and the atmosphere is always positive.

I came in about 40 minutes ago and we were greeted with a smile by someone who was cleaning up the cafe! It was sweet and welcoming. My grandpa, my baby & I ordered at the Kiosk and the food was ready in a timely manner. I almost forgot to order a fruit cup so i did so at the register, another girl who helped us out, grabbed it for me from the grab & go and it accidentally opened up and spilled everywhere, she went above and beyond to make a fresh one in the back for us. Such amazing, thoughtful staff members ! The restaurant was also very clean and calm. Thank you so much again! :) I hope you guys have a great close tonight. read more

I love Panera!! They are one of my favorite drive thrus Not sure why the rating is so low. Their food is better than eating chili dogs and cheeseburgers with fries read more

Went yesterday to get two bagels... they only had 3 different flavors. Everything, cinnamon, and chocolate. We got the last everything bagel and cinnamon bagel. Paid and waited about 20 mins for them to get toasted. When they called my name, they said they were out of stock of the bagels that i ordered. I told them i watched them take my bagels to the back, so what happened?? They said they were just out of stock. So i got in line again and had the manager give me a refund. I asked her what had happened to my bagels? Cause i watched the girl go to the back with them. I got the name from the receipt, so im assuming the manager is Jasmine. She gave me an attitude and said "they burned okay!" This was around 2pm, so im confused on how they were so short on bagels. Anywho, worst experience, waste of time, and really rude customer service. read more

Their drive thru is the slowest thing ever!! We ordered ahead and still got stuck behind someone ordering and had to wait 20 mins extra. Was a great inconvenience. And it was only one vehicle in front of us. read more

Just close until you get it figured out. Employees can't handle the workload and the managers apparently are incapable of supervising what's going on . They are trying , just can't seem to get it right. 30-40 minutes in drive through. Nopa read more

This staff is always so friendly and welcoming. It is so clean and well maintained. The service and food is always great too. I love how attentive the employees are. read more