Service is great. When there are mishaps with any of my orders, they are usually corrected without attitudes and or clarified to my satisfaction. This location and its employees deserve an award. read more

I placed my order through the Wingstop app 45 minutes in advance and selected a specific pickup time. When I arrived, my order was not ready at all--it hadn't even been started. The whole point of ordering ahead is to save time, especially when you're on a schedule. If the app allows customers to select a pickup time, the store should be able to honor it or at least communicate delays in advance. This was frustrating and inconvenient, and it defeats the purpose of using the app. I hope Wingstop improves coordination between the app and in-store operations so customers aren't left waiting after planning ahead. read more

I recently dropped by Wingstop in Glendora. Wings were so GOOD! I had to drop by Wingstop in Hesperia. Got to take advantage of their amazing 20 wings for $20 deal. I ordered online. Waited about 20 minutes before heading over to the wing shop. Got here and had to wait about 5 more minutes. Staff was friendly. Dining space needed some tender loving care. I wasn't dining in, but still. My order was ready and I was on my way home. I couldn't wait to eat them wings. I got 10 Hot Honey Rub, 5 Original Hot, and 5 Hickory Smoked BBQ. Unfortunately, the wings from here were not as good as the ones from Glendora. They were slightly tough and chewy. Wing size was smaller. Hence, 3 stars. Not sure why the difference in quality and taste. It's too bad I will not be back here for wings. read more

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Adjust wait times in the app when you know you are short staffed. Let's face it Wingstop is always a little late when getting their chicken ready so I waited to the end of the ready time. I got in there, ask for my order and she said it would be another 10 minutes. I said another 10 minutes? She said yes I'm sorry we're short staffed. Had it not said anything She wouldn't have even given me an explanation. I'm going to head back in and see if my stuff is ready...nope. And the place is trashed. read more

Wingstop - Disappointing - Chicken Wings Near Me - Hesperia, California

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first off they don't take any bills over $20. i ordered before i left went and got change and I told emily 3 times i want lemon pepper DRY RUB...3 times and they still have me sauce. i'll never patron this place again. on top of that there was a roach dead in the corner on the floor read more

Horrible place and bad quality food! I had stomach upset all night eating their junk! The restaurant was so dirty and filthy when I reached but never expected food to be that bad that would affect me so badly. I don't recommend this place at all read more

Listen, you can go anywhere else in the entire world for wings but when I tell you, Wingstop is the best in the entire world I mean it. Their service is unstoppable. The wings are winging and the ambience and mood here is just so over the top. Excellent customer service. I'm thinking ... you know this is a wing place, but when you think about wings, what do you think of? Chicken wings or plane wings? You let me know. But I'll tell you one thing here, you get BOTH. I crave wings? I stop here at Wingstop. read more

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SOMETHING NEEDS TO BE DONE WHEN IT COMES TO REMAKE ORDERS. I placed a $45 order Thursday which includes fees for all flats, side upgrades and special item up grade requests all for them to GET IT WRONG. I understand they are busy and mistakes happen but this happens WAYYYY to often. Usually I'm no one to complain but today is definitely by far my last straw with them. They tell you, call in whenever you're ready to get your order RE MADE.. They ask you for your name (So that it can be placed on a remake list) ALL LIES! I came in to get my order remade I was on hold for over 10 minutes, so I ended up driving to the place. Once I arrived I was told that I had to have a receipt .. and that they "didn't really keep a remake list"... but he pulled it out in front of me LABELED REMAKE LIST I asked to speak to a manager and was advised he wasn't here. But would be in next day at 12noon I asked for a number that I can call, I was advised they had no other number to provide me with. He then proceeded to say"the manager would be the only one to help further" .. I asked if they could reach him via phone. He said "no I can't call him past 6 or 7" Which one is it 6 or 7?! read more

Sophia & Gabriel gave a 5 Star service, She made it a great experience. That Wingstop is blessed to have her ! Food was also Top Tier!

Great service and love the food there was no other place that compares to this place quick service also read more

Wingstop - Clerk - Chicken Wings Near Me - Hesperia, California

The food was amazing. Staff was nice & inside was very clean. By far Our favorite store location up here in the valley.

Food very good. Had boneless wings.I am senior and like to take home so I don't have to cook for 2 just people and much better then a hamburger. I like the different flavors so I don't get tired of it. I also love the corn. I go at least 2 times a week. The staff is very friendly and Katiey always remembers my name. Thank you this is for the wingstop at 16930 main street. read more

Are you ordering or picking up is not a greeting. The white female that took my order needs customer service training. These are the workers that are always complaining about their low pay. You don't deserve more than minimum wage. When customers walk in make them feel welcomed. Say hello welcome to Wingstop.I'm tired of dealing with ignorant fast food workers. F,N shame no class read more

Great service, good food! Will be back soon. Amazed how fast my order was ready. Johanna was great

this is the 3rd time, not the 1st. not the second. the THIRD time i have ordered corn with only parmesan seasoning and it comes with cajon and parmesan seasoning. i'm honestly fed up with this. i don't like cajun seasoning. i take it off every single time in hopes i don't get it. i'm just trying to enjoy my corn and it's pissing me off. do better. seriously. and i don't live close. next time im checking when im there which yes i should've done but if its wrong again, im calling corporate because this means yalls ability to actually do your jobs is lacking. read more

Wingstop - my order - Chicken Wings Near Me - Hesperia, California

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I understand we're eating chicken but that doesn't mean I still need to find feathers on my "cooked" meal. Mind you there was more connected. That's nasty af and Ik damn well they seen that. 01/20/25. read more

Wingstop - Chicken feathers - Chicken Wings Near Me - Hesperia, California

First off I want to say that the food and the service was great No complaints at all there . I did have a big surprise once it was time to pay . I handed the cashier a $20 and she said I'm sorry unfortunately we no longer accept cash, which really surprised me . I was a little upset but I do appreciate the cashier having patience with me and explaining why she thinks they no longer accept cash ,I do appreciate it and I apologize if I was a little rude . Not sure if they had anything posted or not but nothing I noticed,there was a customer behind me that was unable to order due to this new policy . So my only complaint would be about the no cash rule . There are many people who don't have digital payment or card services I would really re think it seems like a huge revenue loss . Besides that the food was absolutely great !!! We ordered the Boneless meal deal! Which was definetly a DEAL!!! For $18.31 cents including tax we fed a family of 5! Can't beat that ! We ordered it to go and enjoyed it overlooking the beautiful Cajon Pass ! read more

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This is my favorite wingstop hands down!!!!!! Always good food and exceptional service!!! And they always have my order right and ready when I get there! read more

Service from staff is not the greatest.. ordered online and when I went in they told me 10 minutes to wait. Waited 30 just for me to ask and they had it ready the whole time.. read more

They are some of the most unprofessional ppl!! I went in to get my order. I had a wait time of about 45 minutes. No problem. Then all of a sudden there was all kinds of personal conversation going on between the staff. Yelling inappropriate things from the front staff to the cooking area without any regard for those waiting for their food. Then on top of it all they got my order wrong! Maybe if there wasn't so much emphasis on personal inappropriate conversations, they could've gotten the order correct and put in a timely fashion. read more

What is going on Wingstop?? We have been in a chicken wing marathon in my house and it amazes me at how incredibly inconsistent the food is.. I thought chains like this tried to keep things the same but not this one. So, we tend to order the same stuff.. 3 flavors of wings and either cheese or Voo doo fries. I have been trying to pinpoint what is going on but I just can't figure it out... see below: Ordered on a Wednesday: Chicken all different sizes but BOMB. Perfect texture perfect amount of sauce. Fries cold and kind of soggy/clumped together. Fries packaged in bag with no container. Ordered on a Friday: Chicken all the same size but almost no sauce/flavor.. Fries are missing the sauce, clumped together. Fries packaged in bag with no container. Ordered on a Friday: Chicken perfect in every way.. size, texture, flavor just amazing! Fries also perfect and came with extra cheese sauce! Everything packaged well, fries are IN a container. Ordered on a Thursday: Too much sauce on the chicken! Overwhelming flavor like when you spill salt on your food.. nearly inedible. Fries packaged well but missing sauce and clumped together. Will continue to order but really hoping they get the consistency thing figured out. read more

The young lady at the cashier was very nice and welcoming, but I am very disappointed on the $54 of food I just spent today, especially for it being a first time customer. I ordered the 30 piece wing family meal. The wings were very hard. I did see that they were very busy but it shouldn't have effected the way the cooks were over frying the wings. read more

First time eating here and the wings were very tasteful however the loaded fries were soggy. We'll have to see how the regular fries are the next time we eat here. read more

Gave me spoiled ranch when I called to tell them they insisted it was probably blue ranch I said no we almost threw up it taste like spoiled milk and it smells too. The girl said if I can go back for another ranch. Never been so disgusted in my life read more

If I could I would give them 0 starts this is the second time they fuck up my order the first time I went picked up my order and when I went to eat it the chicken was not cocked properly some wasn't even cocked the second time I order online got it delivered it wasn't even my order I order the 40 pice and only got 17 wings and they were the wrong ones too when I called they tried to blame the dasher but I had already talk to him it was stores fault they couldn't do anything honestly really disappointed read more

The food was pretty average. However, everything is dirty. The windows are filthy and not because of the rain. The soda machine has mold growing around the base where it sits on the counter. Face of the counter is just plain filthy. We went at 11:30 am and the floors are stained and dirty. If the front looks this bad, you can only imagine what the kitchen and refrigerator look like too. There's no health inspection placard, so they probably haven't been in inspected in a while or aren't displaying it out front. Simply, eat there at your own risk. read more

The wings are just Everything here is so delicious! If you haven't come here you are missing out and absolutely need to try it. The ranch is so mouth watering. The service is also excellent! read more

The wait time is ridiculous my order was placed at 2:35 and it's says it was completed at 2:53 and it's 3:19 and my order still isn't ready there is also 3 more people with the same issue. read more

Wingstop - No one in the front desk - Chicken Wings Near Me - Hesperia, California

My wife ordered online and I went to pick it up when the app said the order was complete. I was told I needed to wait 5-8 more minutes. I checked in after 15 minutes had gone by and was told to wait for more minutes. I got my food at that point and left. Then I got home and discovered that they forgot my fries. I called to ask for a refund and was told they couldn't do anything for me unless I drove all the way back to return the incomplete order. We're done with this joke of a wing place. read more

Staff was amazing and helpful! Got everything we wanted and more! Jennifer took our order and was so happy to help! read more

The only reason that they received a 1 is because the service is fine. If I were rating them on the restroom alone then they for sure would have gotten zero stars. The cleanliness of the restroom was unacceptable and plain old disgusting especially because it's in a restaurant. read more

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Hello, wing stop owner. Your store has improved I can say the wait time is on point this time and food quality. But there is always something new. Now you are requiring for your employees to ask the last 4 digits of our card, ridiculous. Why can't my first and last name and my email be enough without your employees giving me a hard time. I'm using my Apple Pay not my card in my Apple Pay but my balance. I didn't even know there was 4 digit on that. Either way in my opinion there's always something new and you guys are doing too much for a $40 order come on. If I have a email and have my full name that should be plenty. Thought I would give this location another chance. Guess I still got to drive extra 10 mins read more

It wasn't that bad i would prefer a little something Spicer next time I'm there. My fries were cold when I arrived I ordered ahead and it was a 15 minute wait. Next time I will order at the store. read more

Wingstop - Honey bbq chicken sandwich - Chicken Wings Near Me - Hesperia, California

When placing the order everything was fine . It even let me know it was going to be 67 min until ready. Order shows completed at 5:30. I sent my fiancé in to pick up the order . And when he arrives they state there are still 10 orders ahead of his and will need to wait another 40 min . They should not be putting complete on these orders online if they are not completed as we place orders online to have them ready for pick up. But now he has driven all that way to wait for another 40 min on a cold windy day. I'm glad I didn't take my pregnant self to go pick them up :/ read more

Wingstop - The post of it being completed at 5:30 and he is still there waiting and it's 6:06 now - Chicken Wings Near Me - Hesperia, California

I came in to get some ranch since I love Wingstop ranch and one of the female workers gave me complimentary ranch and I just gotta say that's the nicest thing a Wingstop worker has done for me such good staff read more

Love Krystal's attitude. For being a shift lead she knows her work and has great customer service.

Terribly slow service and disgusting dining room. I ordered online and the expected pickup time was set to be about 35 min after the order was completed per the app. I showed up about 45 min later (10 minutes after the food should have been ready for pickup) and the employee said they needed another 15 minutes or more to prepare my food. What!? Four other disgruntled customers had clearly been there waiting for 15-20 min on their food as well as we all sat waiting up front to pickup our food orders. One guy said he bad been waiting for over 30 min and was visibly angry. This store needs to adjust their pickup time projections because this is not the first time we have had this issue here. Two prior orders and literally the food is never ready for pickup until 15-20 min after they say it should be ready and on one occasion almost a full half hour after the stated pickup time. Next issue was their employees are not cleaning the dining room whatsoever. Post covid, guess they don't feel the need anymore. The floor was literally sticky everywhere I walked and I felt like I needed to clean my tennis shoes after leaving. Two tables had old food/plates/paper towels etc. from prior diners and all this garbage was still out on these tables when I left. The employees never did prep the tables for new diners for dine in customers the whole time I was there not cleaned the floors or around the soda dispensers. Zero effort... zero care given to keeping the place clean. Napkins were thrown all around the soda dispenser and on the floor with used cups and spills everywhere. I almost considered asking for a refund because it felt like this place could potentially fail a health inspection by the health department if their back area is no better given the lack of care to the front areas where customers sit. With how awful the dining room looked and this is what is presented to the customers while I sat around waiting for my food, I was concerned for the quality of the food that would be served to me honestly. I will not be coming back to this location until they get their act together. So Sick of these store managers that value connecting with their employees to bro down with each other over telling their workers to do their jobs correctly over concerns workers will leave when asked to do their job. Post covid times, this is just mindset by minimum wage workers who feel put out to work is getting obnoxious and making restaurants like this one not worth my time or money to patronize. This experience was clearly the result of a manager and team of employees who simply don't care about their jobs or seeing this business succeed. If I were the owner, I would fire every one of these employees on the spot and clean house to get new people in there that do their job properly. read more

Wingstop - Used Cups, straw raps, napkins, and spills abound... uncleanliness in a word. - Chicken Wings Near Me - Hesperia, California

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They forgot our twenty order of mango habanero and they blamed the Uber eats driver even though it's a sealed bag. We just want our wings and they say sorry you just got to get your refund from Uber eats that's on them. Shift leader Kaitlyn I talked too not very helpful seemed she just didn't want to deal with the issue. Very dissatisfied disappointed and left hungry. Customer service is going down hill read more

Hey it's me again(: Waited over an hour for my order only to get dry wings, and less than I paid for ranch again.... Will not be coming back. Can't wait for raising canes to be open read more

Wingstop - Chicken Wings Near Me - Hesperia, California

Amazing service! Our server Jennifer was amazing great customer service and made it a great experience. Would definitely come again just to have her friendliness and energy. read more