Super Friendly Service! The 2 ladies that are working today Friday 7/14/23 at 7:30 pm were some of the friendliest and respectful people I've met so far in this city. Thank you so much for being so attentive and just having great energy. Will most definitely be coming back to this location! Thanks ladies! Wish I got your names*** read more

5 staff huddles near the counter and register. When a customer walks in they all scatter in every direction except towards the customer. I ordered a bowl with vegetables for takeout. No vegetables included. I can't wait for A.I to replace minimum wage workers that the state demands be paid more for terrible customer service. The robots will get it right and you won't have to pay staff that just don't care. read more

It's been a while since I went to Waba. I am happy that they have pretty good deals. Hubby and I ordered the plate combos and it was wonderful. I also love that they have dumplings in the combo. We also tried the shrimp tacos. Definitely love the chicken and beef. If you don't like it sweet, just request for no glaze or sauce. read more

WaBa Grill - Beef and chicken plate - Fast Food Near Me - Hesperia, California

Alright here we go again. I don't understand how a manager can refuse to refund a bowl after we told them that the rice taste soapy? Yup that's right whoever made the rice forgot to rinse the water they cook the rice with or something? Rice had a strong aroma of soap and tasted like soap! When we tried to get a refund after explaining the issue the manager who the employees in the store was trying to reach was declining the refund because one bowl was gone and the other one still had rice. Smh that's a shame it's cool your shady unprofessionalism shows exactly what kind of manager you are. Greedy. It's cool I reached out to your office after you guys tried to give me chicken to remedy the situation and half a refund. Wow. For anyone that may have trouble at this location the manager or supervisor whoever she is doesn't care about feedback or customer concerns. So here's the number I called and followed the prompts on the phone to complain. 1(562)908-9222 or email feedback@wabagrill.com. Don't waste your time talking to the managers or wait for them to call whoever on the phone. They don't care. Good luck and eat at your own risk! read more

WaBa Grill - I asked for extra chopped so it looks like a lot but it's not. - Fast Food Near Me - Hesperia, California

The manger at this location is rude and gives horrible customer service. They should fire her she needs better customer service skills poorly trained don't know how she is the manager read more

I've been here handful of times and each time was a good experience but lately it's been going down. Especially tonight. It wasn't busy at all. I came in to order a quick meal an hour and a half before closing time. The cashier already had a mean RBF. Instead of her telling me "order when you're ready" she just looked at me. I ask her are you ready the look on her face was like yeah no shit. How am I supposed to know if you're ready to take my order if you are not responding. I go through the normal process of ordering until I had an issue with ordering a chicken and steak plate then adding veggies with it. She prompted to say so half rice and half veggies. I said no. She gave an attitude in regard to adding veggies. Then points out how am I supposed to add the veggies if the plate only comes in this size. See, I can't add veggies. I asked her you can add veggies to the bowls but the plate you can't ? Makes no sense. So instead of explaining how it's done is you forgo half of your rice if you want to add veggies. She kept saying so half rice half veggie. I said no I don't want to forgo half of my rice. Instead of helping me figure out a solution she just stared at me like I'm dumb. I don't know what your process or procedure since I don't work here Susana. I was starting to get more frustrated with her lack of customer service, communication skills and attitude. I finally said can you add a side of veggies. Then it looked like it clicked, like duh I should have thought of that. After all the unnecessary back-and-forth she quickly rang me, as if she couldn't be bothered anymore. I paid. As I was walking away from the register. She turned to her coworkers started speaking Spanish to them. Mind you they were already making my order before she turned to them. They glanced over at me I'm like great now it's even more awkward. You can tell when someone is saying something about you in another language. It's very common with people that's bilingual. I work in the customer service field myself it's not hard to read the room. That is very unprofessional and rude. At least let me leave before you start your banter, especially if there was a little tense moment earlier. I couldn't care less about what was said. The fact is you don't give a customer an attitude, then go and start talking about them while they're there. Not even an apology , hey I'm sorry for the mix up earlier. You know to clear the air nope! She continued to talk amongst her coworkers. Not a good way to show at least some customer appreciation so I would come back again. That was just wrong. That encounter made me lose my appetite and that's such a shame the food looked good too. read more

For a quick lunch out I cannot complain. We stopped by here after shopping and no line. The cashier was great not a long wait. I went with the shrimp, food was pretty good. read more

WaBa Grill - Wanna cup - Fast Food Near Me - Hesperia, California

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Tried WaBa Grill the other day in my honest opinion it was subpar at best. I asked for my sauce on the side because they said their sauce was kind of like teriyaki sauce and I personally don't like teriyaki so I was disappointed when I opened it up and there was teriyaki style sauce all over my salmon. I also didn't get to have any veggies with my food because they ran out I went late though so not holding it against them. I honestly barely ate the food the first day because it was kind of bland besides the Teri style sauce which I didn't enjoy but I did end up adding my own ingredients and making a really good fried rice with the leftovers the next day so that was a plus. There isn't much to mention about the Customer service they took my order and checked me out; I will say that the girl who checked me out took the time to recommend a sauce and didn't rush me even though it was near closing time. read more

WaBa Grill - What you see when you walk in! - Fast Food Near Me - Hesperia, California

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Thank u for the recommendation ..About trying the seafood..Shrimp are amazing the sauce with the cabbage a that yellow tortilla uuummm good ... the same Team helped me again with my order so my service was great they are always helpful with suggestions and patient. Thank You Kelce , Denali, Jeffrey the cook food was delicious ! Place is always clean and for the amount of customers they are on it ..Always very welcoming see you again ! WaBa Grill read more

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Thus is th 3rd time my order has been wrong. I ordered obline, I got white rice instead if briwn which is what I ordered, last time I got brown avacadoes. There is always an issue. Check your food before you leave somebody ia not paying attention. The custoner service is not that great either. read more

First time ordering from this Wana Grill here in the HD. I called and placed an order, I was asked how long would I be to pick order. Once I arrived the young ladies were very nice and pleasant. Got home everything was still warm and the chicken was NOT dry or over cooked and the white rice was not hard. Overall, I was very satisfied with the service and the food at this location. Thank you crew. read more

It is a nice change of pace from the average fast food restaurant. I don't have a WaBa Grill at home and wanted something other than burger and fries while I was away on business. I stumbled across WaBa Grill while walking around the shopping plaza and thought it looked good enough to stop in. I was instantly greeted by a cheery young woman behind the counter and plexiglas barrier. She explained to me what they did so I ordered a shrimp and rice bowl. She rang me up and then I went to wait. It wasn't a long wait but I have to say it was encouraging it wasn't instant. Made me think everything was nice and fresh. I waited maybe ten minutes and then received my to-go order. It was a fine meal - this wasn't the best I have ever eaten but for what it is it was amazing. It was fresh and healthier than what I had been eating. read more

WaBa Grill - Inside the restaurant - Fast Food Near Me - Hesperia, California

Our order was taken wrong and when letting them know one of the ladies might have been the manger kept saying they couldn't take back because that's what we ordered although she was not the person who took the order. It's really sad that she took the time to just keep saying how we were wrong and she was right instead of even asking how can she make it better she had an attitude. It's unfortunate that we pay and we still have to check people's work to see if they are going to give the right order. read more

Waba grill can be a hit or miss with their meat. My husband says it depends on what cook is there. But I absolutely love their potstickers though. I will get the 20 count of the potstickers, go home and put them in the air fryer because I like them crunchy. Even just the way they give them to you is good too. Go get yourself some potstickers and enjoy them with their sweet chili sauce. read more

I honestly hate writing these reviews but because of the service we received, I think it's a must. So we had ordered two salads and two bowls. As always the bowls were fine hence why I left some stars. As for the salads, we received two house salads. At first glance the salads seemed alright at the most. The bowl was filled with nothing but lettuce with two tomatoes to decorate the top and a couple pieces of carrots scattered around the bowl. Not mixed in. Now here's the worst part. As we went on to eat the salad, there was nothing but rotten/old veggies in the middle of the salad. It was clear that they were trying to hide it within the bowl and not just in one but both bowls. To top things off when we informed the employee, all she said was that she was a new worker and smirked looking at our old veggies that we showed her. We used to come pretty often before but I believe. It's under new management now? If they keep it up with the rotten veggies, I don't think they'll last long. read more

WaBa Grill - Rotten and old veggies - Fast Food Near Me - Hesperia, California

enter here 12/23 not good at all food was cold it was done and the employees working took long to give it to me so it got cold the cashier that took my order was kelcey she was rude and rushing me the other girl working was also so rude we will not return read more

WaBa Grill - Fast Food Near Me - Hesperia, California

Wow! Going to a cruise in California we had to charge the Tesla and I heard about waba on YouTube. And wow this place is amazing! The chicken here was so sweet and spicy. The brown rice was really tender and I tried my wife's steak and I thought I was eating kbbq! It's a quick review but highly recommend especially if you got to charge up since there is super chargers near by read more

WaBa Grill - Chicken and steak bowl with brown rice - Fast Food Near Me - Hesperia, California

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The food is tasty and always fresh. The service is amazing, the workers are always helpful and sweet. The place is always clean. I come here at least 3 times a week , I love it ! read more

A shop located in a large shopping center with Target, Marshalls, and a lot of shops. This location is in a corner of the property with Five Guys and Farmer Boys in close proximity. This was my first time trying Waba Grill, though I have had many of the similar style restaurants that serve grilled meat over rice in bowl. The cashier was friendly as it was later in the night, and the food seemed fresh and was mostly warm when served, with the exception mentioned below Got the Waba bowl and dumplings. The chicken was good, though the steak was a bit dry and pretty finely chopped so couldn't really tell the quality of it. The dumplings were disappointing as they took the time to make them fresh by boiling and then frying them, yet when I got the order, half were freshly pan fried and pipping hot and half were cold and obviously had been sitting around. Why would you take the time to make fresh ones and then give the customer old ones which had been sitting out, even though you just made fresh ones. Just an example of terrible service and either poor management or hopefully just that single employee. Based on that alone, I can't recommend this location and likely would not return if passing through again. Be sure to ask if ALL your food will be fresh if ordering multiple items including dumplings. read more

It's Waba Grill - Quick fast food fare. The restaurant was clean, staff was normal - not overly friendly and not unnecessarily rude. Just a quick stop to grab some food. read more

What an awesome concept! I hope this expands to Las Vegas! We were on our way home to Vegas, from LA. We saw the Farmer Boys and were going to eat there. As we pulled into the parking lot, I saw this place and decided to check it out... We looked inside, and decided to try it! I am so happy we did! This is my new stop every time I'm going to and from California! I ordered the Plate. I preferred the beef over chicken, but both were great! The salad dressing was delicious! I thought the fresh fruit on the side was a HUGE bonus! I can't wait to try everything on the menu. Shrimp, Salmon, short ribs, just to start. They have Vegan options, vegetarian options, as well as Brown Rice. If you want a healthy option for your drive, or you live in the area, I highly recommend this business. The only reason they got 4 out of 5 stars was because they don't have Paper Towels in the bathroom. I hate having a heat blower as my only option to dry my hands. read more

WaBa Grill - The Waba Plate - Fast Food Near Me - Hesperia, California

The staff are seriously the sweetest. The times I have gone here to have lunch with my husband and friend, the staff are friendly, engage in conversations, ask if we are enjoying the food and my food has never been burned like any other Waba's I've been to. The location is great, never too packed and easily accessible. read more

Got the chicken and salmon bowl with onions, rice and veggies. This is a solid place for a quick meal. It's definitely a much healthier alternative than other fast food restaurants and the food tastes pretty good. I like the teriyaki waba sauce, it tastes good with basically anything. Will definitely come back here again next time I want a quick healthy meal. I also appreciate how they don't charge extra for brown rice unlike other places. I would probably come back and just get the chicken bowl next time and skip the salmon bowl. The salmon tasted a bit fishy, not bad but I don't think it was worth the price. It's $3 extra for salmon so you might as well just get the chicken bowl. read more

WaBa Grill - Chicken Bowl and Salmon bowl - Fast Food Near Me - Hesperia, California

Top notch waba with good food, quick service, and a clean restroom. Bonus points for the hentai anime they were playing. I love seeing nude anime girls while eating my food. Really adds to the ambiance. On that note, don't bring your children here! read more

Very good experience, our first at WaBa Grill! Fresh vegetables in right doneness! I would ask the teriyaki sauce on the side next time since we prefer less sweet. read more

Is there a possible way to give no stars. Customer service has to be a priority. Lady in the red shirt please be polite.

The meat portion on the planbased is so short that you are paying for a really expensive rice bowl. So buyer beware if you are hungry you might want to have a back up plan or eat a little before... read more

Today was Waba Grill night. I usually order a bowl but I was starving so I went for a chicken plate. Wow! The amount of meat is enough for two, and lots and lots of rice. The salad was small but yummy and the cantaloupe was meh... but overall the food was super tasty. I love to add green onions and sesame seeds to my meal. Restaurant was very clean, staff super friendly. Love this place! read more

WaBa Grill - Fast Food Near Me - Hesperia, California

Meh. That really describes our lunch at Waba. I was not too excited about the choice in new dining in our area, but anything new deserves a fair chance. They have been open for about 5 weeks now and it was pretty full for 11 am on a friday. Service was nice, but lets just say not the brightest. I got the salmon veggie bowl, subbed veggie for rice, 50 cent. Had she told me it was also 50 cent to add veggie I would have done that, not great service. My husband got a chicken and brown rice (upcharge) and a steak and white rice bowl. They switched the meats on accident and when I saw her start to take her hands to grab a fistful of meat and put it on the other rice I was appalled and told her to just leave it. Dispite the fact that he said the chicken tasted horrible and the brown rice was undercooked, the food cold in general, what he said pretty much sums it up. I'm all for healthy food, but it shouldn't taste like nothing. The only flavor is a sugered up teriyaki sauce which wouldl eliminate the whole health factor again. There are too many ways to add flavor and taste while still being healthy not have to eat like this. The steamed veggies raw and cold, my salmon was ok but not the best quality. Nice location, clean and modern, but too young, not well trained staff with no sense of etiquette and food lacking any flavor leaves me no reason to return. read more

WaBa Grill - Fast Food Near Me - Hesperia, California

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I have been to the Waba Grill three times and the first two times were great.. but OMG. Here's what happened...I went to WG yesterday about 6pm. I ordered a chicken bowl and half way through the bowl I was stabbed in the roof of my mouth with an object that looked like a toothpick. I pulled the toothpick out my gums, placed it on a napkin, took pictures of the object and went to show the cashier. She was very pleasant as she initially tried to tell me it was a carrot. I told her to look closer and touch it. She said "oh" she walked away went to speak with Evan (the manager) who was approximately 4 feet from me. They spoke to each other in Spanish then the cashier came and asked me if I wanted my money back. Ofcourse I said "yes". The crazy part was that the manager walked away and the cashier gave me back my money but no one ever apologized. I will not be going back EVER! read more

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Good food, customer service not the best, they got my order wrong and acted like it was my fault. I will be back because the food is tasty read more

WaBa Grill - Wanna grill counter - Fast Food Near Me - Hesperia, California

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I live by hesperia lake and drive all the way down to this specific location due to a clean workplace. I received the incorrect order. I tried calling them back 10x & it just rings and rings ! I never had a problem. read more

WaBa Grill - I received the incorrect order. I tried calling them back 10x & it just rings and rings ! I never had a problem. - Fast Food Near Me - Hesperia, California

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I like Waba Grill. I have eaten at a number of their locations in the IE and LA. They have healthy items like the chicken bowl with brown rice for $5.39 and the salmon bowl. They are fast, no frills and inexpensive. Having said that I am unimpressed with this outlet because the place was dirty. The bathroom was nasty, the dining room had dirty napkins on the counter, on the floor and many of the tables had not been wiped down. The food was fine, which is to be expected because it's a chained restaurant, but otherwise the similarities end there... read more

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This was my first time at WaBa Grill. I ordered a half and half bowl with brown rice. I thought everything was average and pretty good. However, the brown rice was way too undercooked! I like that you can get the teriyaki sauce and hot sauce as needed. I also liked that they offered jalapeno and carrots. They went well with my food. read more

This is the best WaBa Grill located in the high desert. It is the superior one. The inside is always clean and the bathroom is clean. The cashiers do their job well and the food looks good and tastes good too. I went to the one out there by the Apple Valley Target shopping center, and tsk tsk tsk, that one just doesn't compare. Hesperia WaBa Grill 12721 Main Street, keep doin what you doin' sweetie. read more

Awesome food! I prefer this location over others because of how friendly the staff is,the food is always prepared fast and delicious,and I always get exactly what I requested. I Never have I been a fan of teriyaki until discovering this hidden gem. I am a huge fan of their bowls with brown rice, veggies, half chicken and half beef. Everything is always fresh. The veggies are served crisp and fantastic. The meats have delicious flavoring that makes it hard to stop eating. Also, their brown rice is cooked to perfection. I am a huge fan of the assorted sauces for their was creations. Their waba sauce is a nicely spiced red sauce that compliments anything that you order. I cannot help but mixing that sauce with the sriracha and extra teriyaki to make a delicious flavor combination. This is a great place for a healthy lunch on the go. Their salads are just as delicious! They even offer kale now if you are interested in changing up your salad! read more

This has got to be the worst Waba Grill I've ever been to. You can tell they are struggling and are cutting back on things they shouldn't. Several things "out of order" on the drink machine leaving very limited options. No sauce out and when asked, the lady (who was CLEARLY sick) mumbled we'll be getting it?!? Sitting here still without sauce. Won't be back. read more

I was charged twice for the same meal because of the pos system which kinda bothered me a little but the cashier took care of it and said I would be refunded in so many business days. That's not the part that bothered me. The part that bothered me is the other heavier taller girl and her attitude. She was so rude about handing me the cups for our drinks and for asking for more sauce for our to go order. I was polite the whole time and I made sure to tell her thank you. Which I wasn't acknowledged after doing so. Asking for anything she made such a stink and attitude I'm perplexed as to why she's in customer services if she's annoyed. She ignored me when I asked for our cups. So rude. I don't know if this is a younger generational thing or if she's having a bad day or just doesn't like her job. I really like waba grill but that girls attitude is enough for me to not go back and spend my money else where. We eat out quite a lot but that will be the first and last because of her at that location. read more

This is my go to waba grill most of the time and they do great but the last few times my family and I have been there, they've been messing up our orders. We'll be taking our business to the waba grill on Roy Rogers now. read more

worst place you can ever go. the cashier was really mean snd rude to another person. I was there and saw the whole thing. The guy just want to be refund because they skip him to take care of other people he even show me his ticket number and people with biger number were taking their food before him. I end up living the place very upset just watching the skinny girl yelling at him and threat him to call the police on him. very sad i will never going back. read more