I WOULD GIVE 0 STARS IF I COULD!!! I don't know about the Panera Bread stores in other locations but this one right here, THE ABSOLUTE WORSE! I don't care if the food is good, it's overpriced anyway. But that's not even the issue. NOBODY IN THAT STORE KNOWS HOW TO GIVE THE CORRECT ORDER!! They sold a spicy Thai chicken salad with NO CHICKEN in it, they've SOLD me bakery items they DID NOT HAVE on MULTIPLE occasions! And when I told them of their mistake, the manager will credit me these missing items.....but then will never be at the store when I go back. And the employees are GHETTO! They don't want to listen, they're rude, they cut me off when I speak, and they never call their manager...even when I have requested they call their manager. Simply unprofessional. DO NOT go to the Panera Bread on Manhattan Blvd if you want good customer service. read more

Panera Bread falls in my comfort food chain restaurants list so im very familiar with their menu and overall procedures. This location was close to my hotel and didn't disappoint. Each time I went there was little to no line inside, but the drive thru was always busy. On one visit, Delilah and Hunter were very helpful in helping me decide on a salad to try since I stick to a pannini/soup combo typically. I tried the Green Goddess Cobb which was pretty good. My Pick 2 was delicious keeping up Panera's great reputation. The Watermelon Strawberry Lemonade melted too quickly for me so I doubt I'll have that again. With Rapid Pick-up, you cant go wrong. Works very well when I dont feel like talking to anyone. I can be in and out. Never had issues at this location. Quick and friendly service each time. read more

I was happy to see Panera Bread open on the westbank since I never stop at the one in Metairie. So, I asked around about it and got great reviews. One day I wanted lunch but was tried of my usual and decided to give them a try. I really didn't know what to get and was in the drive through so I had to hurry. I picked the choose two (Mac & Cheese with a Ham and Cheese). My order was correct, the food was hot and fresh but the Mac & cheese wasn't good at all very bland something was missing and the sandwich was okay. Overall, it's not worth the money. I'll be sticking to Mcalisters deli it's way better. read more

I ordered a Turkey avocado blt with extra meat and extra bacon. This sandwich took 25 min to make until I got my order to go. This is ridiculous. The EXTRA MEAT and EXTRA bacon were non existent. This is the worst Panera Bread I have been too. There was only 1 person in front of me and it takes 25 min to make a simple sandwich? What a joke. read more

The food is great but this is the second time I have eaten here and both times they didn't include my dressing for the green goddess salad... very disappointed. I live to far away to drive all the way back for dressing. read more

Fuji Apple Chicken Salad but they forgot the chicken? I always go to this Panera bread, this is the first time I've ever been disappointed. But their allowed to make a mistake too. Otherwise, I love Panera Bread & the Fuji Apple Chicken Salad is typically my favorite! read more

Panera Bread - Fuji Apple Chicken Salad? - Salad Near Me - Harvey, Louisiana

The worst service, always rushing and never a nice attitude. It takes for ever to get your order and sometimes more than 30 minutes.

I didn't try the Bagels...looking forward to this week. I went the weekend they opened. The French Onion Soup was delicious. Had the Steak and White Cheddar Pannini was disappointed...maaabe 4 oz.s of meat on the whole sandwich. Thought it was over priced. Basically I was drowned in the large amount of bread in the Soup and the small amount of meat in the Pannini. May try again this weekend before I pass final judgement. read more

I am actually disappointed. We both ordered the pick two combo online for pick up. I had the chicken salad half sandwich and a half Caesar salad. My sandwich had hardly any chicken salad on it :( and then what was on there was more grapes and filler than actual chicken. The salad was really small and had no cheese and barely any croutons. I have been to many panera breads in south Florida before none of the experiences were like this location. I know it's new and we may give it another try but no time soon. $22 for lunch without drinks and I could have made something much better at home. Kind of a shame. read more

I had given Panera Westbank many chances but this was it. The first two chances involved two steak on everything bagels in which I had to look for and rearrange the one slice of meat. I had had them from this location before to know that this wasn't the norm. The other time involved the manager making an unnecessary amount of noise with the pans in addition to talking loud in front of the patrons. Another time was my experience with a stone faced employee who I have never seen with a smile on her face. She is not inviting which should be a requirement if business is wanting customers. In addition, she was an older lady which is alarming because she isn't setting an example for the younger employees. Yesterday I ordered a Rapid Order and picked it up to take home. Once home, I noticed that there wasn't a piece of chicken on the half southwest chile lime chicken salad that I ordered. I called the restaurant and the person I spoke to didn't offer my money back but offered a whole salad when I returned and that the information would be left on a sticky note. When I returned the next day, I saw the stoned face employee and was hoping she didn't serve me. Well, she ended up doing so and I told her the story and she requested to see my receipt and notecard with the notes from the telephone call the day prior (about the whole salad for the error). She marked my receipt as received and told someone in the kitchen to make the salad. When it was ready, it was a half and I said that the person I spoke to the day before said I would get the whole. I told the lady who I talked to initially that the person I spoke to the day prior said I would get a whole and she said that the person I spoke to didn't have the authority to offer the whole salad and she was giving me what I paid for. I then asked to have my money back. We went to the register and due to the disgusting look on her face, I said that none of this would be happening had my order been correct. She said that she was giving my money back as she didn't completely roll her eyes but she looked up as if I was bothering her. I told her that she always has an attitude and she said that she didn't know me and I said that I knew her (from the miserable look on her face). I walked out with my refund and immediately called corporate who said that offering the whole salad was the right thing to do and someone locally will be contacting me in the future about this matter. read more

In keeping with all Paneras I have ever been to, love the atmosphere, the menu, the pastries, etc. Ordered a salad with no chicken, but they served me a salad with chicken, and charged me for the chicken. When I brought it to their attention, the manager was the one to ensure I was refunded, but the staff just removed the chicken and gave it back to me, seemingly annoyed. I'd come here again, however, and would recommend it. It seems like at least the leadership cares about how its customers are treated, and hopefully will continue to work to get the staff on board. read more

I want with my husband we enjoyed our time, nice place, l like the service, they have many option of healthy food.

I have a Panera's one mile from my home so I eat there often. It is always consistently good so when we landed on the Westbank in Harvey and saw a Panera's, we were delighted. The young lady that took our order had a mouthful of marbles and would not speak up. We kept asking her to repeat herself. Then she developed an attitude. Checkout in Houston is quite different than Harvey but she couldn't seem to grasp that. Ultimately we placed our order and proceeded to select a table only to find that there was not one clean table in the place so we had to ask the manager to have this addressed. Reluctantly a young man came out to clean the tables. We died a million deaths with the daggers he threw at us with his eyes. The food was adequate although the baquette was cold and hard. Since family is in the area, we come back often but I doubt we will return to this Panera's. read more

Every time I come in here employees are extremely rude, however I have never had an issue with the food. I would likely come here more often if I didn't have to deal with sassy cashiers nonexistent customer service. I've only ever order soups and salads, so I can't speak for the quality of their other menu items. read more

This Panera bread is disappointing. I've dined at other locations in the states for healthy fast food. The service at this location is unprofessional, unfriendly and tbe staff including the morning manager are simply rude. I tried to be patient with the transition into the local community giving them time I thought to work out their staffing issues. But the service hasn't improved since their opening. If anything its worst. read more

Holy cow, I used the fast pick up where you order online and when I came through it was already out. I live only 5-6 minutes away. I'd shoot a 5 star if my bread wasn't so jacked up, but their baguette sucks anyway so I just gave most of it to my dog. Very convenient. I like it. read more

I've always been a huge panera bread fan! It's a great, quick spot for a healthier lunch option versus all the other "fast food" places. This location is pretty consistent with food and I also love that they offer a drive thru. All the workers are very welcoming and I appreciate the team members that come around and ask how everyone is doing as well as collect the plates/bowls after. I've never had a big problem with a wrong order. They've forgotten chicken in my salad when I dined in once, but it was no big deal. They fixed it very quickly and in a professional manner. My go to here is usually the "pick two" as I can never decide. Broccoli cheddar soup and baked potato soup are awesome! They do rotate certain soups throughout the week, but cheddar broc is always in the menu. My absolute favorite salads are Thai chicken salad & classic chicken Caesar. Don't really like the sandwiches much. Chicken tortellini is great, but a little heavier and kind of salty for my taste. The iced green tea is always a must! If you have room, get a cherry pastry! My only small gripe is how small the containers are for salad dressing for the drive thru. I ask for extra when getting the chicken Caesar but it's still never enough sadly leaving my salad bland and dry. I get it when dining in though, it's perfect then! Overall, panera may be on the more pricier end but it's good quality and the portions are pretty decent as well! read more

Panera Bread - Salad Near Me - Harvey, Louisiana

Yeah my sister asked the cashier if she had change for a 100 dollar bill n she kinda just ignored her & shorted her 10$

I always like Panera but this location is a joke. For the second time I waited 30 minutes for a cup of soup and half of a sandwich. Ridiculous!! read more

Love the oatmeal cookies. They give you free food on your birthday. The restaurants stinks but I can ignore that for the delicious cookies

I really wanted to like this location, but there was a hair in my chicken bbq flatbread and there was barely any chicken. My boyfriends tomato mozzarella flatbread only had 1 slice of tomato. Maybe I'll give this place another try but I only enjoyed their bagged potato chips and the green iced tea. Not good enough for what we paid for. So sad. I hate to give a bad review since they're newly opened, but I can't get past that strand of hair. Ugh. read more

Wayyyy overrated. Very high for everything. Bland food. Even the air is expensive. Color me unimpressed.

Friendly and fast service. Food is always good, but their soup is Amazing. Never was disappointed.

Great service and great food. The staff is nice. Especially the manager Jamie Frazier

Came in for my fave dish.the quinoa lentil bowl and they said "we got rid of it". So....I'm out. Next

The food is usually consistent and very decent. However all of my cashier experiences have been horrible. The cashiers have terrible attitudes and are extremely unpleasant when you have questions. I don't expect restaurant quality service but I Would not return to deal with this kind of attitude. read more

This has got to be the worse Panera Bread ever! Very inconsistent with the food and horrible customer service recovery. I ordered a pick two, the chipotle chicken sandwich had one quarter sized avocado piece still with the peel on it. The chicken was still pink and seemed raw, although they did say when it comes from the company it's already precooked. I called in to get a refund or credit but I had to drive all the way back to the location to give them the food and receive a credit. When I arrived I still wasn't able to get a refund or a credit on a gift card since my boss had purchased the food with her credit card. I had to go make another trip to pick up the credit card and bring the physical card back. Just for future reference this Panera Bread in Harvey is a franchise. If you look on their website and store number starts with a 20 it's franchise and if it starts with a 60 it's company owned. read more

went Thursday morning at 11am. only 1 person in front of us, food took about 15 minutes to get food, longer than expected since it wasn't busy. steak panini I ordered was very small. more of a snack than any real sandwich. taste was ok, nothing special. price not worth the value here. would I come back, no. read more

Panera is one of those places that is good for what it is; simple, fast food. The sandwiches and salads I've ordered from here have been consistent with my experiences at other locations. I also love the rapid pick up option, order before you leave your house and it's ready by the time you get there. read more

so excited it finally opened! their broccoli cheddar awesome!!!!! I tried the you pick 2 combo so 1/2 the sandwich or 1/2 a Salad or cup/bowl of soup .... the Ancient grain and arugula salad is really good . i thought half would be enough but I was over full lol and it was well worth the money. check this place out if your by westbank! read more

Panera Bread - best thing EVERRRR!! - Salad Near Me - Harvey, Louisiana

What horrible service. We have been going to this place since they opened. Had issues when they first opened for a couple of weeks but have been OK since. Today I go to the drive thru and place my order and little did I know that this would turn into such a mission. There were no cars in front of me and it looked like maybe 2 or 3 customers inside. I place my order and pull up to the window and sit there for almost 15 minutes watching as one employee is steady on her phone while 3 others are too busy having a dance off to prepare my meal. I finally get one of the employees attention after 15 minutes to ask what is happening with my order and she tells me "this is not a fast food place". I ask to speak with the manager thinking that it would help only to be treated worse. After being talked down to by him I asked for my money back and left. I used to come here once a week but after tonight I will no longer come here. I will also make sure to tell everyone I know to do the same. read more

Just what the West Bank needed! I was so excited when I heard they were building a Panera at this location. Each day on my way home from work I'd look to see what progress they'd made constructing it. But I was nervous... as much as I love Panera, I hoped we'd up with one that's clean and run well with a friendly staff. Well, they exceeded all hopes! They are so friendly and accommodating. Haven't had an unfriendly encounter or a bad meal yet. Keep it up, and thanks! read more

Ordered online and picked up three sandwiches and a brownie. I was supposed to pick up three sandwiches, a brownie and a scone sampler ($6.99) but they failed to include the scones. I ordered a bacon turkey bravo sandwich. Except it turned out to be just a turkey sandwich because they didn't put bacon on it. I can see forgetting the bacon if it was an add on or a customized item, but the sandwich is named bacon turkey bravo. They created the sandwich and yet still got it wrong. I'll admit the quality of the food was great. If you're willing to sacrifice accuracy of the order and possibly not receiving everything you ordered in exchange for quality, this is the place for you. If you actually want to receive your entire order the way you ordered it, you might want to dine elsewhere. read more

When you have to give the manager a class on different sugar to make your coffee and he still doesn't want to make you order.. I CALLED THAT BAD SERVICE read more

the one time I did visit, the guy manager was screaming at his employee VERY unprofessional. He needs to really get his anger under control until then I will not visit again... read more