Well now I have another reason to gripe about the chain. I got a bagel and cream cheese with my order. What a mistake. Macaroni and cheese was good. Bagel was good. The cream cheese was disgusting, and instead of the spread that seemed to be right out of the brand we all know, this was in a different tub. It was watery and nasty tasting. I don't really like going to the store, but it's only so many days I can eat T bell or subway. Now I have to just stop eating at Panera or plan on a dry bagel. read more

Panera Bread - Maybe tight wrapping in paper is not the best way to do grilled cheese. - Sandwiches Near Me - Hampton, Virginia

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I usually Come here to get coffee in the mornings and sometimes I'll order lunch on the weekends. My orders are always ready when I come to pick up and the workers are friendly and the establishment is always clean and the food and coffee taste pretty good too. read more

My go-to for a nice warm, semi-healthy meal will always be Panera Bread. Their broccoli cheddar soup is especially tasty and delicious. You won't go wrong with this location! read more

Really disappointed in the stuffer - the one having sliced Fuji apples. First time ordering this sandwich, the lettuce was crisp and the sandwich was great! Second time ordering the lettuce was limp - chewy and just awful. The sandwich was drenched with dressing. Complete opposite to the first experience. Giving this two stars due to the appearance of the personnel not caring about delivering quality food consistently to their customers. Highly disappointed and will not give this sandwich a third try. read more

I usually come every Saturday morning and get strawberry lemonade but I decided to come today in the evening anyways a Muslim woman named "LaLa" (unprofessional should have a proper name tag) was incredibly rude. Told me that I wasn't speaking loud enough with attitude and it all seemed very disrespectful. I sat there in drive through for 9 mins for one drink. Rushed my drink in my hand. I know I'm in Hampton but sheesh. Very off putting. I will get into contact with management asap read more

I went through the drive thru with my son. I had to repeat my order three times with person on headset...then I get to the window and the lady repeats my order and it's wrong. I was getting so tired of repeating my order...then I came home and my chipotle chicken melt was drenched...like dripping and the bread was disgustingly soggy. I ended up throwing it away and just eating my side. It was really time consuming, the service was not up to par, and my food was terrible. However, I at least came home with the correct food...but still so very disappointed...I also told them I was on the sip club and they charged me for the drink instead of promo-ing it. Mostly disappointed with this visit. There was one else in the drive thru and I received this type of service. read more

Excellent service from the manager Scott. Food was excellent and loved the new cherry lime drink!

So first time at this location. The counter person gave great recommendation food Got the new pizza sandwich and soup combo See you folks next time read more

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This was my first time at the new location. It's a beautiful place, lighting, fireplace even The NY Times was available. I had the half sandwich and cup of soup combo. Roasted turkey and avocado BLT with the broccoli cheddar soup, it was fabulous I got the iced cinnamon crunch latte, it was good, but there was no crunch. My husband got the vegetarian autumn squash soup and the Fuji apple salad with avocado, it was delicious! My bestie got the Baja bowl and French bread. She loved hers too! We used the kiosk at the entrance to put in our orders and got a pager, we weren't sure where to swipe the credit card, a team member saw our confusion and immediately came to help. Overall a very comfortable vibe, beautiful decor, helpful staff and great food! We'll be back to try more amazing items! The restrooms were a little messy. Easy fix though. read more

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every time we go they mess our order up every single time quit going for a year went back recently messed our order up 2 of the 3 times missing items always handed me a drink thru the drive thru window and the top wasn't even on right spilled the drink in the car ordered a salad stuffer and some idiot put croutons in it was horrible food sucks at this location and the employees could care less !! will never be back there again NEVER GOING BACK SAVE YOUR MONEY YOU WILL BE DISAPPOINTED read more

Staff needs training in service and hospitality Wasn't busy early morning must be just the way they roll. read more

I tried the new flatbread pizzas the other day and they are very tasty, especially the chipotle chicken flavor. They are massive and you can eat off of it for at least two meals. I also like the "you pick two" deal that comes with the flatbread. It's very hearty and filling and I'm impressed by it being a Panera Bread pizza. I love ordering online and picking up at this location too. The food is always prepared quickly, the dining in area and bathrooms are always clean and the service is always superb. The parking in this area can be a little hectic especially facing the Chic-fil-A so be cautious not to back into anyone! You can also order delivery though. read more

Panera Bread - Chipotle Chicken flatbread pizza. - Sandwiches Near Me - Hampton, Virginia

So I get here and they don't have the bread bowl, no worries, I wasn't fast enough. So I order a club sandwich, i dont know how you f**k up a club sandwich but leave it to Panera. What's served with every single club sandwich you've ever had? Honey mustard, yea good luck they don't carry honey mustard for you to even use. But you have sandwiches that are served with honey mustard literally everywhere else. Second stop lying about your hummus you told me you don't have any then the lady DIRECTLY after me had a salad with hummus no problem all. lol What a joke. Get it together. read more

Stale cherry pastry 3 rd time bagel not cutting pulled out of freezer threw it in a bag .Moving on somewhere else

I've waited a few times before writing this mainly because every time I've ordered, either in store or to take out or delivery, something sadly is wrong with my order. The dressing I ask for on the side gets put in the salad, the extra avocado isn't added because there wasn't any avocado as they ran out to begin with, or when I order a bowl of turkey chili, I'm sent a tomato soup and a cup of chili in the side, with a sad piece of baguette... I will admit though, I called up and the manager rechecked my order and apologized that my delivery driver didn't reach out to tell me they had no bread bowls. As a gesture of apology, I was asked if I wanted a cookie (to sweeten me up? It definitely did the trick lol!) and she sent a new turkey chili (the right size) with an extra piece of baguette. I'm going to say a solid 3, but I'd love to see a slight improvement in order accuracy in the kitchen at this store and communication with the customer if something is missing. read more

This location is new, and well worth it, clashing with the old Chick-fil-a traffic! The staff is very friendly and offer quick service! Tasty food of course. It's a lot bigger inside now. If you're ever in this area definitely stop by! ! read more

Over $12 for this sandwich. I haven't ate Panera for years and thought I would try them again. They will not get any more of my money! read more

Panera Bread - Over $12.00 for this sandwich. - Sandwiches Near Me - Hampton, Virginia

Panera used to be in the top class of restaurants you could count on to order for lunch that was healthy & pretty reasonably priced. Now their using DoorDash for delivery & this is how my order was received. read more

Panera Bread - Pepperoni Pizza Flatbread - Sandwiches Near Me - Hampton, Virginia

I love Panera and eat their often and will eat there again. I had to call this morning and report that my bagel was burnt (I didn't realize it until I took a bite of it). They said they would replace it upon my next visit which doesn't do anything for my current hunger pain but I accepted their apology and remedy. I just don't understand how this burnt bagel left their establishment. This is why I'm posting...to bring overall awareness so they can prevent thus from reoccurring. 3 stars for being apologetic and having a solution. read more

Panera Bread - Sandwiches Near Me - Hampton, Virginia

Regularly out of strawberries for Oatmeal with strawberries and Pecans. But will not substitute another fruit without an up charge. They are not reducing the price for not having strawberries. Why not just do free substitutions? Silly policy. read more

Last visit here might be last visit to any Panera. Used to love this company. Walked in at 7 pm and guy was sweeping behind counter. All displays were already torn down and I ordered soup in bread bowl. Out of bread bowls so I order soup in a bowl and side baguette. Computer says out of baguette. About to walk out but my wife says go to counter see if they have bread. The guy says I can buy a loaf ciabatta so I pay for bread and when I go to pick up my order girl behind counter says we have baguettes! Nice do I pay extra for something I don't need or get. The soup is watery and not quality I'm used to. The apples now are size of crab apples. I just don't get it. Ditch the technology and go back to taking care of customer service. read more

$45 for dinner. Very watery Broccoli Cheese Soup. I went to the counter to let them know and the runner (M) told me in a very nasty tone that they weren't going to replace it because it was half eaten. I never asked them to replace the soup. I went to sit down and thought, I've never been talked to like that and I told her that I didn't like the way she talked to me. Well, M must own the whole Panera chain for the attitude she has. The other Panera workers were so nice and they were obviously embarrassed at the way M was talking to me. But wait, my husband went to get her name off her name tag and she verbally assaulted him, threw him out of the restaurant and told him he couldn't even read. The college professor, a reading teacher, and a church administrative assistant just trying to have dinner. Restaurant was cleaner than it has been lately. My chicken salad sandwich/chicken & rice soup and my son's French onion soup bread bowl and sandwich was delicious. Being talked to like criminals for letting them know the soup was not up to Panera standards is unacceptable. read more

Panera Bread - Broccoli cheddar soup - Sandwiches Near Me - Hampton, Virginia

Just moved to the area and this is what they filled after bothering them 15 minutes after the excepted fill time of a single drink. read more

Panera Bread - Not even close to full 15 minutes late and had to bother them to fill my order of a simple drink - Sandwiches Near Me - Hampton, Virginia

Your staff lacks professionalism. When this store was at the other location across the street I was treated so well and respectful. I've had several ugly experiences at this store and I do not appreciate the staff y'all really need to work on this!!! read more

In line for over 20 minutes. Only 2 cars ahead of me.. ordered soup and macaroni and cheese. I don't understand why it took so long to receive my order. Then when I got home and looked in my bag, they forgot the croutons that what was my order. Very disappointed with my visit at their new location read more

I needed to shout out the great employees here! We are here from out of town. Everyone was so friendly, chatty, helpful, and polite. Thanks!

So I did rapid pick up for dinner and I get home to eat and out comes this jacked up salad ... whoever made this salad messed up for putting them black a$$ avocados on my salad. I don't like bruised or spoiled looking food had to take the them off just to eat the salad bcuz they freaked me out. With that being said I will not be back to this Panera. read more

Panera Bread - Sandwiches Near Me - Hampton, Virginia

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After coming back 2-3 times since my initial review, there have been clear improvements! I can see they put up signs about no soliciting, and it is quite a nice atmosphere. The staff are still the same friendly people, and the food is typically correct, and well done. read more

Horrible! waited 38 minutes to get our food, about 5 people from Doordash type places breathing on our door that was just sitting up on counter, manager helping getting the to go orders ready but who cares about the customers eating inside? No one. Also the employees should be cleaning the tables and walk by the tables, they are filthy! read more

Ordered Mexican corn soup at drive thru planned to eat my soup while waiting to pick up my Granddaughter because I was hungry looked in the bag and NO SPOON only option at this time was to suck the soup out of the cup if I wanted to eat therefore have to wait to eat the soup when I get home read more

This place is dirty! Drink station has old spills, tables aren't clean, debris on floor - at 10:45 am on a Tuesday! There are plenty of workers so no excuse. Service was very polite but this Panera's pales in comparison to the two Jefferson Ave locations. read more

When I feel like eating on the "healthier" side I love to enjoy some Panera. This location is fairly close to my current residence so I come here often. I love to take advantage of their "quick-order" screens they have right when you walk in. Rather than waiting in line you can just use one of their easy-to-use order screens. It allows you to customize everything on your sandwich and has every option talking to a real person gives you. The cups are right there to grab for drinks as well! I got their Frontega Chicken Panini (Whole sandwich, because it's that good) with chips on the side. To drink, I went with the Passion Papaya Green Tea. I had never tried it before but I think I've found my new favorite! It took a good while for us to get our food (maybe close to 20 minutes), but they were rather busy. It was just past lunch time so there was still a descent amount of people there. Everything tasted amazing! Love the food quality and healthy options. read more

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I purchased the steak and white cheddar sandwich for 10.99. I was very disappointed. What they advertise is definitely not what you get. I will not be returning. read more

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Check your food before you go. Ordered green goddess, sandwich only had tomatoes and cheese when I arrived at home. I'll start checking my food from here now. Tomatoes, cheese, and bread...green goddess. No I'm not local. Also, called 3 times before someone finally answered. Almost walked out when "corrected", I was missing my side to the sand which. The damn baguette. Smh. Lol, gets a bit worse. Asked for the baguette, checked when I was in the car, piece of a sub. Yessss, the end of a sub sandwich. Trash manager, 6.25.23 4pm. Not even an apology. read more

First of all, Bagel Tuesdays?! YES. Baker's dozen for $6.99 every Tuesday. I love their autumn squash soup, it's always a must when I come in here to eat. I usually pair it with the turkey, cheddar and apple sandwich but I got the turkey and avocado BLT this time. My experiences here the past few times I've been here have not been bad and I hope it continues to stay that way! read more

I've been to this location maybe four times and have never really had a major problem. The service is fast and the place is clean and of course, the food is delicious. Last night I came here maybe a little over an hour before they closed and the workers already have one foot out the door. They weren't attentive and really just wanted to rush my husband and I out. Whenever I go to Panera I always get their green tea drink because it's absolutely delicious, but when I went back there, it was already gone! There is no communication between them just to say one menu item is not available. She did help me though and gave me the bottled green tea. When our order came out, the sandwich (chipotle chicken avocado melt) wasn't as tasty as all the previous times I've ordered them. They even forgot to give us our chips, and when we asked for them my husband got glared at! I guess it really does depend who is working and what time you go, but even when it's close to closing time, service shouldn't suffer. 3 1/2 stars. read more

You can't go wrong with Panera. I can honestly say that I have never gotten anything on the menu that I don't like. I love the fact that the food is fresh and that the staff are super friendly. The location is also very clean! My fiancé and I eat at this particular location frequently. I usually get the you pick 2. For this visit, I ordered the green goddess Cobb salad and the chipotle avocado sandwich (both were fantastic). I decided to also order a strawberry banana smoothie (I've never had one of their smoothies before). The smoothie tasted great. Not too sweet. My fiancé ordered the frontega panini. This sandwich is one of his favorites! Panera is a great spot to eat healthy food on the go! I would highly suggest this particular location. read more

Panera Bread - Green goddess Cobb salad and chipotle avocado sandwich - Sandwiches Near Me - Hampton, Virginia

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I normally have no bad experience at this location however this morning was a different one. I ordered bacon, eggs, and cheese on a plain bagel. When I opened up the box...it was just a bagel and bacon. Like the WTF and it cost me $5 then to top it off, when I called to speak to a manger. No one answered after numerous efforts. Once I got a hold of the manager, she couldn't anything sniff the situation unless I come back in. I used a card therefore, it's impossible to get it. read more

Panera location is clean, timely, and friendly. My orders are always correct and delicious. I use "Door Dash" a lot to place orders and the food arrives safely and fresh. read more

Panera Bread - This is delicious! - Sandwiches Near Me - Hampton, Virginia

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Not a whole lot to say. Fast food restaurant....expectations are not high. Lol But, since I went to a Panera Bread somewhere else and my food was terrible!!! Yeah, I decided to go ahead and do a review since the food at this Panera Bread was excellent. I went at a time that it was not too busy. So, can't really tell you how they handle stressful situations. But, we have all been to places where they were not busy, and have had terrible service. The food came out pretty fast after ordering. The facility was clean, including the bathrooms. The food was made to the order and made as requested. So, what else can you ask for? Good food, good service, a nice environment, and plenty of parking and conveniently located around other restaurants. I will definitely eat there again. read more

Panera Bread - Half BLT sandwich and broccoli and cheese soup - Sandwiches Near Me - Hampton, Virginia