We had a quiet late lunch at Panera. Order at the counter and pick it up down at the other counter. Self service on cold beverages. We both ordered from the Pick 2 menu. I loved the tomato soup and the chewy baguette. I did have to ask for utensils and butter back at the counter. I also ordered the chicken salad sandwich and it was tasty. read more

Panera Bread - Pick 2 - Sandwiches Near Me - Grove City, Ohio

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I came here to redeem my free birthday pastry thru the app. They were sold out of cinnamon rolls, cinnamon crunch bagels, and multigrain bagel... all my first choices so I just ordered stuff for my kid. Happy birthday and happy Mother's Day for me, huh? Update: at 12:50, ten minutes after I got an email saying my two pastries were ready, I finally asked after looking around. No name tag employee asked me my name and then what the order was. She looked around and found it over by the sandwich line where they put items that go along with a salad/sandwich order. She handed me the two small bags, as pictured, and said " Here." That's it. I waited a half hour for no greeting and " here." I've never had an experience like this at Panera before. Ever. Really bad. read more

Panera Bread - Sunday at 12:38 pm. Out of many standards - Sandwiches Near Me - Grove City, Ohio

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The service here is always exceptional! Abbey was at the ordering register today. She is phenomenal. Kind. Personable. The line today was also great. I forgot to say that I wanted my food to go. They prepared it for here and I apologized and said I can back it myself and I said no we'll take care of it. It's no problem. It wasn't even their error. It was my error. This team is amazing. The food is great, but the culture here is service first and I appreciate it! read more

Why a 3? Should be a1. Tall, curly, blonde guy used the bathroom while my husband was in men's room. Never washed his hands after using the bathroom & walked out. GROSS. The dark haired young man at the register was polite & provided good customer service, but can't get past the nastiness of the bathroom ordeal. read more

This place again is going through so many management issues... We came in before 9 am and they were out of so many products. They were making more but again, the management with products and timing is atrocious at this location. We ordered egg sandwiches and a souffle (25 min. Wait). After about 20 min. Everyone in the party but me had eaten. I checked up front and souffles were already out. They had forgotten. I went up to where they serve food and asked about it. The young man just pointed me to front desk... I went to the front desk... no apology forgetting btw! They handed me the wrong souffle (with bacon, I do not eat this kind of meat). Had to go up again and tell them. They took the souffle, put it back on display (after it was with a customer?) Then got me a new one, again no apology. They also messed up the ladies order next to us too (sounded like a similar problem (non-meat eater given food with meat). The customer service was bland (no personality) and management was here but this location has just let go of itself in recent years. I keep trying to give second chances and every now and then they do okay. read more

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The worst Panera Bread ever. Customer service is non existent and borderline rude. The inside is pretty dirty (tabels, floors, sticky plastic around beverage station, prepackaged condemned, and utensils). My general experience was the employee taking the order obviously didn't want to be there. Then when I picked up my order I walked back to the serice area as the spoon was encrusted with dried food. It was so gross. When I asked for another spoon, she signed and tossed one my way. No apologies, conversation, or anything. The second spoon wasn't much better but I ended up grabbing a plastic spoon from a sticky dispenser. Everything seriously was dirty from the dirty dining room to the men's restrooms. I have seen porta-potty's cleaner. I will never stop back at this location in Grove City. I recommend just going someone else to eat as there are tons of options in the area. read more

A few days ago. My team and I visited this particular establishment. The service was slow, the food we ordered was lukewarm to cold, the bread was hard and stale. Nothing was nice about this place. NOT even the ambiance. We felt disappointed when it comes to us as minorities we were looked down on like peasants or dirt that you wipe off your feet. We wish we give this place 0 . read more

I called this evening to advise the store that they may have a food poisoning issue with their French Dip, thinking they would want to be aware. Unfortunately the store manager, Kia, hung up on me. When I called back she said "it would be best" if I called corporate in the morning. I am surprised they don't care more about the health of their customers and the safety of their food. read more

A bit below average for a Panera in that the service was very slow one of the two times we came and the other time it was still behind the time I was quoted when I ordered online. The thing keeping the review this high is that they have decent salads, which are hard to find when you're traveling. I really appreciate being able to get a decent salad and actually have some healthy greens. read more

2 stars for how yummy the food always is, -3 stars because this cost me 36 dollars. Panera will do everything to get customers, BUT lower prices. Go to a local deli, get the same (or better) kind of food and save 20 bucks! read more

Panera Bread - Broccoli Cheddar Soup Southwest Chicken Ranch Salad Bravo Club - Sandwiches Near Me - Grove City, Ohio

It's a hit or miss. Sometimes you wait, sometimes the food is ready. Inside isn't bad, tables are pretty clean. read more

Very dirty kitchen. No hair nets on the cooks. Salad was a bit silty on my Cesar salad. Don't think I'll be coming back. View the picture and zoom to the right of the hood. Obvious that there's been no cleaning going on for at least a month. That was just noticed while I stood waiting for my meal. read more

Panera Bread - ovens in a commercial kitchen - Sandwiches Near Me - Grove City, Ohio

Came into panera this morning for a cup of coffee and a bagel, the young lady working the cashier was very well mannered and fast! Tables were clean, staff were friendly will be back to Stringtown Panera! read more

LOVVVEE this place!! It is so delicious. The service was so fantastic. It was extremely comfortable and clean. read more

My sandwich had no chicken on it and had a weird chemically taste to it as well. They gave me a free cookie for having no chicken, so I gave an extra star for that. The bathroom and the tables felt a bit sticky. So though the guy taking my order was very nice, we will not be back. read more

Always something with this location. Today we walked in at 8:30 pm and were told "to go orders only". Seriously? Maybe the last strike at this location. read more

Ordered lunch for our staff from the Grove City, Ohio location, and the chicken ceasar salads didn't look good at all. Soup didn't taste well either. read more

Confusing menu insofar as you can't order a salad with a sandwich, or if you can the person working the register didn't allow us to do that. They didn't have regular Pepsi. read more

Panera Bread - No Pepsi - Sandwiches Near Me - Grove City, Ohio

Very quiet evening in Panera Bread. Place behind on cleaning area but not bad. Chicken noodle soup this time was done right and full of ingredients like chicken and vegetables which before would be lacking in. Breads outstanding as usual. I enjoyed the late afternoon looking out the window but as usual lonely and need company. I love the patio area but too hot right now to enjoy. Hopefully in another week or two it will be back in the 70's to enjoy sitting outside. Staff friendly but a little slow in preparing. Overall still pleased with place. They just need to clean more often and pick up the pace a little. read more

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Terrible customer service, manager lets the employees do whatever they want. I had the worst experience here, very bad customer service, didn't get anything I ordered due to it not being rang in properly. Managers response was "it's been a long day" do not recommend going here. read more

Always out of basics at this location. Out of baguettes, and mayo. Undercooked and soggy bacon for the BLT.

Showed up an hour before closing. Clearly everyone was in a rush to get out. First time being disappointed by Panera. read more

Panera Bread - Lots of effort went into making this little thing. - Sandwiches Near Me - Grove City, Ohio

Quality service and comfort Price reflects a decent value Will go back again soup n sandwich read more

We made a pit stop with our kids to grab lunch to go and ordered the kids grilled cheese for our son, on ciabatta, for $5.69. This is what we got....a finger sandwich and not what we ordered. When my husband went in to request a replacement, he was told "this is what the kids meal looks like." Don't waste your time or money folks. This place is a rip off and management should be disgusted. read more

Panera Bread - Sandwiches Near Me - Grove City, Ohio

Enjoyed an early breakfast. Quick friendly service. The oatmeal I picked up needed a bit of milk, and the woman handing it to me was most helpful about that. My dish was oatmeal with strawberries and pecans, and it was pretty good but quite scant on the pecans. read more

I rate Panera a 1 star because if you have a coupon that's a free kids meal you have to buy something then you can get the kids meal for Free and the service is terrible she took so long and they were all talking and laughing around while I'm waiting I see why it was empty and why they gave it to us and the food is terrible so I had to go to raising canes so I can eat something actually good read more

The Panera Bread on Stringtown Road in Grove City is beyond disappointing. I got my order to go. When I opened the bag, there were no sauces that I had paid for, and the salad that my daughter ordered with chicken had no chicken. I have marked that particular Panera off my list. read more

Terrible. Believe the reviews. Got order wrong -- missing entire sandwich. Then, chicken sandwich had no chicken. They are clearly delivering terrible service on purpose. read more

Consistently terrible. Slow, rude, and perpetually confused. It's no wonder these places are all disappearing in Columbus. The other locations were at least better than this one though. Do yourself a favor and pick one of the many other restaurants near by. read more

Oh my gosh this Panera needs to get it together! I just stopped to buy four bagels for my parents. it took 23 minutes !!! they had two young girls working and neither acted like they knew what they were doing. I got there at 9:45 it's now 20:15! There ionly two people in line beside myself that kind of service will never bring me back. read more

Consistently out of condiments; no cream cheese at noon on a weekday. Poor management is apparent. Food quality is lacking and the tables were filthy. This location is utterly disappointing every time I visit. How do they stay in business? Overpriced lack luster food. read more

The place stinks! Carpets are filthy. The staff are 'just there' For the same price, we could have gone to a sit-down restaurant & been served. read more

Went there today.. took a while to get my food. Get it home and find this $5 grilled cheese that has been grilled in the inside but not outside of break and has to half pieces of cheese in the same spot. So now I have a half of grilled cheese. Very sad as this is not our first issue with this Panera bread. Prices are not worth the quality. read more

Panera Bread - Toasted on inside and not out - Sandwiches Near Me - Grove City, Ohio

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I walked in on Tuesday evening at 7:15 and I was told by Zoey that they didn't have chicken rice soup (the whole reason I went there) they were out. I asked her why and she said they would be closing in a little over an hour and I half. so I ordered French onion and asked if it came with cheese on top and she said yes. I orderd a turkey avocado blt and she said they were out of the bread it comes on so I settled for a different kind. I waited about 10 minutes, they were not busy. They called my name and I asked if they put cheese on my soup and the girl behind the food counter said no because they were out of cheese. Then she asked if I would like a different kind and I said yes and when I got home it was every bit of a teaspoon of cheese. Really? I think this could be better with a little effort. They were too busy closing the restaurant down 2 hrs ahead of time to give me what I paid for. read more

Worst dining experience went with my 3 siblings I bought for my sister. She ordered a bbq chicken sandwich and a coke, I ordered a strawberry poppyseed chicken salad and a lemonade. Went to get drinks only soda available was Mt dew no lemonade only water. Went to get meals told person at counter they shrugged it off saying they were out sorry, NO bbq sauce, NO strawberries or poppyseed. To top it off while we were eating a young lady started running a vacuum cleaner right behind us, I asked for a manager and was told they were busy. My name is David FEYH my phone is (614) 948-9804. I will never be in your establishment again. You are a very expensive joke read more

The red head manager is so nice he helped me when my order was messed up I will be returning to the establishment

Waited in an empty restaurant for 10+ minutes before anyone even acknowledged me. Paid for a full sandwich and only received half, which was sloppily thrown together. Would not recommend. Crappy service. read more

We have 2 gift cards for Panera. We just went in to have an early dinner. There were 5 employees working. 4 ignored us completely 1 said in a nonchalance way- "be with you in a minute". The she proceeded to walk to the drink station and get herself a drink. She then started making coffee in the big urn. Still ignoring us. There were two customers in the store and one person picking up an order. After waiting almost 10 minutes we turned to walk out. Believe me no one cared about that. Nothing was said to us at all. My gift cards will turn into gifts. read more

I was very dissatisfied with the customer service. I overheard a phone conversation with the assistant manager Ryan and was very displeased on how it was handled. read more

Been there several times lately. I have never had a clean table yet. Always out of some type of coffee. Today out of regular coffee. I mentioned to the clerk with no success. I left 35 minutes later and still no coffee. It appears they do not have the manpower to keep the tables and eating area clean. The management was having an apparent employee meeting today. I guess the manager did not notice the lack of coffee in the urns. It starts at the top and goes down hill from there. I wonder what store will go in that spot when it goes out of business? read more