I usually have good experiences here, but tonight it took over an hour for my food to get delivered (30 minutes after the identified delivery time. I live 2 miles from the restaurant. The tracking app didn't work and by the time it got here my grilled sandwich was barely cooked and it was cold. Very disappointed today. read more

Just do yourself a favor and pass on this Panera. Stopped at 8:30pm hoping for a healthy quick dinner. They were out of the soup I ordered and the rice in my Husbands bowl but didn't mention that until he checked on our food 15 mins later and they let us know they had to make more rice hence the wait. They offered to give me a half cup of the soup I ordered that they "scraped from the bottom of the pan" or I could pick a new one. I am giving two stars as after 20 minutes of waiting the woman did offer to give us free pastries for our wait. We didn't really want or need sweets but I appreciate the gesture to make it right. read more

i ordered chicken noodle soup and all it had was one noodle and 5 slices of carrot in it...

So we didnt get what we ordered exactly, and were slightly overcharged due to it, but it was like $2 so we didnt fuss over it. I got a 4 cheese grilled cheese sandwich and the broccoli cheddar soup. I wont say the soup was bad, because it wasnt, but wow was that grilled cheese sandwich a joke. First off, its hard to call it a grilled cheese sandwich when theres almost no cheese in it. Like wow, multiple bites had nothing but bread in it, luckily i had the soup to dip it in. Secondly for whatever reason only one side was grilled, the other side was similar to stale bread, no browning or anything. They dont appear to use any butter, so it was more of a toasted cheese sandwich rather than a grilled cheese. For the price theres many other places you could go and get a better meal. Panera is not cheap, its upscale fast food, like noodles n company, so i expect food better than the Wendy's across the street. This panera did not meet that expectation. read more

Ran into this location before work to bring bagels for work. Called ahead for two dozen and the have a package with a "bakers dozen" and two cream cheese included for about $15.00. I was happy to run in grab my bagel, just sliced and checkout before the usual morning crowd comes in. As I left I noticed each cashier called some by name and asked about their morning (awe how nice). Great quick place to grab bagel with light whipped cream cheese available (if your into that). Enjoy!! read more

This is the last time I'll be coming to this location. They are constantly out of something. They were out of chips today for the you pick twos. I also wanted to redeem a reward and they were out of everything but one type of bagel displayed on the app. Also out of almost every sweet treat available for a reward. I ordered for pick up and they were 10 plus minutes beyond what was given on the app. Had I known it was going to be like that I would have gone to one of the many other restaurants in the area. Won't be coming back here. At the time it was scheduled to be picked up the time estimator switched to instead of ready at 130 to "ready soon" without any time estimate. read more

I stopped in here with my wife at about 6 pm last evening for a bowl of soup and some tea. The food was pretty standard for a Panera franchise, but the dining area was shockingly unclean. We struggled to find a table surface without food crumbs on it, or liquid stains left from previous diners. The floor underneath nearly all the tables had debris, food, wrappers. Overall what a disgusting environment to dine in. I know Panera is a chain which is why I was surprised at the dining conditions. The dining area was not the least bit busy either. Management must have checked out for the evening. Would not go back to this location. Date and time of visit; 3/1/2019 ~6:30pm. read more

I wish I could give zero stars. Twice in one month my online order was not able to be filled. 1st time I placed an order 3 days in advance, 5mins before my pickup I received a call that none of it was in stock and had sold out. Since the order was paid for, I would've expected the order to be filled in the morning so that it was available at my pick up time. 2nd time I place an order for the first available pickup time and receive a text it is ready. I get there and my order isn't there, I ask an employee and she tells me 7 of the 13 bagels are out of stock and offers me all Asiago bagels or to refund the order. I asked why it was marked ready when it wasn't. I never got an answer and ended up canceling the order. I don't no about you, but I don't enjoy getting up at 6am to go out in 22 degree weather only to find out when I get there that my order is not fillable or ready. I will never give this location another chance. read more

I placed an order Saturday night for curbside pick up on Sunday morning. When I got there, they called to say 1 of the items was out and I'd have to wait at least 30 minutes if I wanted it. I opted for a different item. The drink I had ordered never came with the rest of my food. I didn't think about that until I already was almost home. I didn't have time to run back since I was meeting up with a friend. I called back later and they said a free drink voucher would be mailed to me. I only live 10 minutes from the store and I have yet to receive my voucher. I called to follow up and they said to give it till next week. read more

This panera location is terrible. Ever since they went to using door dash every order is missing items! Tried to call the store every time but they are to busy to make good on missing items. Be smart and go somewhere else! read more

This is the worst panera. Every time I come here I have the most unpleasant experience. Their employees are EXTREMELY rude and always find a way to screw up my order. When I ask to get my order fixed the employees act like it's a HUGE inconvenience for them. Food is still good though so that's why it gets at least one star but more importantly because yelp won't allow me to give it zero stars. read more

This Panera Bread is very organized. Wonderful service. Coffee is always being refilled. Workers walk around taking plates and garbage. The atmosphere is welcoming and friendly. I always love coming here in the morning to read and have a couple refills of coffee. The coffee at Panera is delightful. read more

We had not eaten at a Panera in a couple of years. Stopped here tonight and what a disappointment. I got the tuna salad on focaccia. Very skimpy on the portions, especially the tuna. Bread very dry. I ended up putting mustard on the bread (no mayo at home) to give it more flavor. I even added a piece of cheese for an extra cost....still very blah. Pretty expensive I thought for what they give you. Didn't buy it, but their frozen strawberry lemonade sounded wonderful on a hot night. May get that in the future, otherwise, forget the expensive skimped on food. read more

{+} Food (The mac & cheese is amazing! Get it with the 1/2 & 1/2 - Half Sandwich, 1/2 Salad/Soup/Mac & cheese!) Bakery (The Cinnamon crunch bagels are incredible) Prices Speed of service Free WiFi {-} Parking - Could take you 5+ minutes depending on the time of day! Busy, busy, busy read more

Compared to other Paneras, this location is tiny. During weekend mornings and lunch hours, it's a challenge finding a place to sit either inside or outside. However, like all the others, this location has consistently good food. The one downside is the pricing, which has steadily increased which makes it a not-cheap place. This location has the morning regulars who are guaranteed to keep the noise level up and the conversations interesting. Because of it's size and the location, this isn't a Panera that encourages lingering if that's what you want but does serve its purpose. Decent food, served quickly, and done well. read more

Always a great option for a quick and decent meal. I can always get a healthy option. The lighter selections range from salads to soups, or can get heartier options such as sandwiches, paninis and stews. The ingredients are simple and the food is made in minutes right in front of you. If you have a sweet tooth, they have a wide variety of cakes, muffins, brownies and pastries. For all you breakfast lovers, stop in for bagel, quiche and a cup of coffee on your way into the office, . Although it does get busy around breakfast and lunch time, usually it's no problem finding a seat. In summer months they have an outdoor patio to accommodate additional seating. read more

Tried Panera today for a change, not impressed. Prices are too high. The "pick 2" doesn't give you any discount so what's the point. I paid $5.99 for a half turkey avocado blt (whole is $9.99) & $6.59 for a half chile chicken salad (whole is $10.99), total $12.58. Sandwich was good but salad ......eh. No papers towels in bathroom, tables dirty, area to take trays/dirty dishes VERY dirty. Zupas my new favorite has the "pick 2" for $9.99 and the price doesn't change no matter what you pick. Very fresh, very clean and a chocolate dipped strawberry to boot. read more

Great bead, and the chicken frontega is mouth watering. Great place for lunch if you don't mind the wait. read more

Usually no problems when I visit this Panera but completely different story today. Second in line after a lengthy order in front of they needed change for $100 bill. Line behind me was 6 deep at that point. One person working behind the counter. Manager came out from back at least 2 times if not more never once looking up from her tablet to see that they clearly needed another register to open up. Not everyone likes to use the Self-service kiosks. Hugely disappointed that no attempt was made by manager or cashier to address the long line line of frustrated customers. Bad Customer Service, certainly deserving of low pay they earn! Maggie B New Berlin WI read more

I would have to compare our experience to eating at the Jetson's without having to worry about Astro humping your leg! Panera's order from your table feature,that allows you to place an order from your phone and have it delivered to your table, is wonderful and efficient...and a fun blend of modern technology and good food. read more

I will maybe have to write another review for the next time I return. When I came today, it was very busy and crowded. I should have scoped the place out before choosing somewhere to sit. My food was pretty good, but my Cafe Mocha wasn't very hot, Fontina Grilled Cheese Sandwich did not have all of the cheese melted, and there was a spot of Broccoli Cheddar Soup in my Togo container for my soup. read more

Panera Bread - Cafe Mocha was pretty delicious! - Sandwiches Near Me - Greenfield, Wisconsin

After waiting much longer than I should have because they placed my order in the delivery area instead of pickup area, I finally got my order home to find a piece of paper on the cheese of my chicken avocado melt. I called the store and was not once given an apology, rather the person I talked to seemed annoyed that I would have the audacity to complain about it. I accepted an offer of a refund for just the half sandwich out of my $33 order. While a bit put off, I was going to just let bygones be bygones. But later in the evening when I went to eat the Mac and cheese I ordered with chopped bacon I paid extra for, I noticed they didn't even put the bacon on it! And again I waited an extra 15 minutes because they put my order in the delivery area instead of pickup area and only received it because I walked up to the counter and checked on it. They admitted they were then actively rebagging it because "it had been sitting awhile." So to recap: paper in my sandwich, cold food, no bacon on my Mac and cheese, but most importantly horrible customer service. read more

Panera Bread - Paper on the cheese in my chicken chipotle avocado melt - Sandwiches Near Me - Greenfield, Wisconsin

So disappointed. Steak n white cheddar panini had barely any steak inside! For how expensive this whole panini is it should at least have a fair amount of steak. I would not have made this poor rating but when I called to complain the Manager was irritated because I called. Poor service. read more

I at least waited 20 minutes for a breakfast sandwich. It was complete chaos in there and there were only a few customers. Clearly, they need new management. read more

This place is a joke. A serious joke. Literally every goddamn time I order these morons fund a way to jack it up. My fiance was just in there trying to order a a breadbowl of soup and a sandwich that is nothing more than salad chicken and white bread. They told him they were out of breadbowls (I'm sorry, doesn't "Panera" actually mean "bread") and gave him some chicken that looks like it was already eaten and thrown up. When I've complained in the past I've gotten a $5 coupon for my $30 order, and I'm done keeping my mouth shut. This place is a disgrace to the chain, and I intend to voice my opinion every single time they screw up my order from now until eternity. Seriously hope it's shut down or placed under capable managers at some point. If I could give negative stars I would. Pathetic. read more

The Brookfield restaurant on greenfield ave, apparently does not care to make any money. I have tried for three days to order from them from ubereats and always closed, even though i am trying to make the order at 4pm and they close at 7pm. Then today I decided to go to their site and order for pick since delivery was not offered. Again said they were not taking orders online. So I preceded to call them, and they hung up on me THREE times!! Very annoyed almost to the point of contacting the owner of this location. read more

Terrible experience with their rapid pick-up service and a total inconvenience! Don't bother going to this location as they don't know how to provide an apology or a resolution. I waited over 10 minutes for my order and come to find out they ran out of what I wanted which was their classic white bread. How do you run out of bread even after I place my order in advance AND receive an email confirmation? I did not make a big deal out of it in at the restaurant but simply asked for an explanation. The person I spoke with did not know and I could see in her body language she just wanted me to go away. I will not be returning to that location with such poor customer service. read more

I stop here when I can on my way to work some days and order the same two items each time. A chocolate chip bagel sliced with cream cheese and a peach blueberry smoothie with yogurt instead of almond milk. A simple substitution that isn't that off the wall considering it's a smoothie. Do I always get what I order?? Nope! Let's start with the cashiers, Sandy and the old lady with the short grey hair....I literally die a little inside when I see them working the register. I just know it's going to be an ordeal to place my order. I have actually argued with the old short haired lady before about what I ordered cause she totally screwed it up. Again, I order the same two items.... On rare occasions I add a muffin for my son... So I know what I told you. It's beyond frustrating to try to get food here at any time....but in the morning when I have to be at work it's infuriating. Especially when I pay over $5 for a goddamn smoothie and it's only fruit and ice!!! FFS. I've worked in the restaurant industry, your job reallly is not rocket science. Ugh.....end of rant. read more

I love Panera but this location has the worse customer service I waited more than 30 minutes for my order for curbside pick up. I called and magically my order had been sitting there the whole time, just said "sorry we didn't see you". The whole time they kept passing my car just to busy on their phones and AirPods. read more

It pains me to write this review, since I love Panera's many salads, but out of concern for others I must alert you to my experience at the Panera off Layton in Milwaukee. I got an ancient grains salad at 6pm on Monday, Jan 2, 2017. It tasted fine. In the middle of the night I was awoken by perpetual vomiting, which lasted until 10pm on Jan 3, 2017. As I recalled what I had eaten on Monday, I am confident my violent food poisoning was caused from the greens on this salad. Please beware. read more

What has happened to Panera?? Sandwiches used to be so great! Last 2 times have been horrible! Very skimpy on their sandwiches!! So NOT worth the price...... Will NOT be going back! read more

Review of the new Southwestern Chicken Flatbread Sammie. There was some confusion on the prices. A whole sandwich consists of two flatbread sandwiches for 7.59. One single sandwich is 4.99. The sandwich consists of all natural antibiotic free chicken, spicy black bean hummus, feta cheese,a southwest corn blend, napa cabbage blend and cilantro with a barbecue ranch dressing on flatbread One sandwich has 350 calories and 610 mg of salt, 17 gm of fat 65 mg of cholesterol, and 3 gm of fiber, 5 g of sugar + 9 g of protein. The sandwich was tasty and one was filling enough for me. Only problem I encountered was that when they made it, I was able to see them measure out the ingredients and put the sandwich into a to go box. When they moved the Sammies to the box a lot of ingredients fell out onto wax paper, I asked them to please include the ingredients that were on the wax paper into the box , which they did. So in closing, I would keep an eye on it being made. read more

Panera Bread - Panera SW Chicken Flatbread - Sandwiches Near Me - Greenfield, Wisconsin

I am now rating this location with one star. If I could give it zero stars, I would. The food is always good (just like any other Panera), but the service is downright horrible. EVERY TIME I order from here my order is wrong. When I let them know they offer me a "free" meal which I basically already paid for by paying for one they messed up. I shouldn't have to be scared to order here just because they don't train their employees the proper way to check orders. Plain and simple. Get your shit straight! read more

Great bakery, sandwiches and soups. Never once had a bad experience and will continue to go as long as they are open. Been a customer for years and love how fresh everything is. Great place to visit with friends or have a business lunch. Always very clean and they don't keep you waiting. read more

I frequent Panera and am a fan but this location has disappointed me repeatedly. 60% of the time an ingredient is forgotten on my food. When I ask to have issue corrected I am met with general frustration and disrespect from the staff as a whole as is I am the one inconveniencing them. The customer is always wrong here. Today I was scolded by a manager after asking about a congealed portion of dressing I received. Clearly this is not part of the service industry. read more

On entering my neighborhood Panera Bread, I was greeted to an extremely clean restaurant. The midday sun beaming in through the large picture windows illuminated the mustard, orange and chocolate brown colors in the restaurant. The comforting aroma of freshly baked breads and pastries increased my hunger. That is not surprising because Panera specializes in deli style sandwiches on artisan breads, home-style soups and signature salads. But Panera also seems to be energized by the community that uses it as a gathering place, including a bulletin board for local postings. My whole intent for having lunch at Panera was to keep it light while keeping it comforting and I was not disappointed. The woman who took my order was very friendly and neat in appearance. After reviewing the menu, I selected the chicken with wild rice soup and the Thai chicken salad. The soup had a hearty consistency with a generous amount of rice and a hint of rosemary. My salad combined crunchy, fresh Romain lettuce, cashews, red peppers, fire-roasted edamame, grilled chicken, cilantro and wanton strips lightly tossed in a Thai chili vinaigrette with a peanut sauce on top. I assumed that the salad would be bursting with incredible flavor due to the variety of ingredients but was a bit bland. It could have used a little more spice but overall was good. The restaurant has clean, handicapped accessible restrooms. I look forward to coming back to experience more of Panera's selections and cozy, casual atmosphere. read more

Pretty nice to be able to order delivery, especially on cold days! Great food but my panini was burnt on the corner but overall enjoyable and hit the spot!! read more

The managements at that Greenfield locations did not "listen" to what customer says about their order always personally assumed your complaint looks right when kindly asked something is looks not right or need little more add to for what price I paid... the food is good but the managers are weak to recognize the customer's simple complaint... I need a break from them or just I will stop going to this location which is more closer to my home. I just have to travel more miles from my home if I want Panera salads... why should go farther away for a Panera foods? read more

It was very packed but the service was very fast. We got in ordered almost immediately, the cashier was very polite and made sure to tell us about sides, and so on and so forth. We were only waiting for about 4 minutes when our buzzer went off and our food was ready. I was served my turkey sandwich and an apple on a unappealing tray, and my dad was served a philly cheese steak panini and a baguette on the same awkward trays. He enjoyed both, and finished the whole thing with room to spare. Whilst I finished my average sandwich (on amazing bread) and most of my apple with a little room to spare. In a time pitch this is a regret free,healthy and averagly priced place to stop for a bite to eat. read more

Panera Bread is the place I most dine at. My children love this place. When I go out with friends this is where you find us at. If you talked to my friends you would know the say I should have stock in the place. I have even had a friend ask me if I knew where they were all located. I said no but when I don't I look it up on my phone. I have gotten a lot of my friends to try this place and they too, love it. Whether I am getting food with friends or getting our coffee to sit and chat---this is my place. The food is excellent along with the service. The staff is so helpful and friendly. They are always busy, but that is because when your that good you will be. Would you want to go to a place where no one was. There is a reason for a empty place that is the restaurant you avoid!! read more