I experience friendly customer service at this location. Looks like they did some renovations recently. No complaints here! read more

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Sandwich was missing most of the meat. It was a bread sandwich basically and the au jus had an odd flavor it didn't go with it it tasted like beef bouillon and tomato soup it was gross. I included their ad to show the scam. read more

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We had the French Dip delivered. It was very disappointing. The meat was overcooked and I didn't even have enough dip for half the sandwich. Don't waste your money on it. read more

Stopped here for breakfast. As you walk in, assorted pastries/snacks to go already packaged catches your eyes. The brownies looked good so decided to get one along with breakfast. Easy to order and staff was friendly but had to repeat my order. Seating area was clean after food was ready and social distancing inside and outside. outdoor seating with umbrella to shade from sun or rain... Ample parking outside as the lot is shared with other stores in the area. read more

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Two Slices ??? Era of More is More ?? Cancelling my Sip Club too and Danbury Ct store manager was pretty nasty about my dismay read more

Panera Bread - Era of More is More! I don't think so... This is TWO slices of Toast, $2.40 - Salad Near Me - Danbury, Connecticut

Ate here, dad got hospitalized. Food was dripping oil, to the point it pooled on the plate. Didn't sit well or go away to the point it caused issues when he ate some clam chowder the next day. read more

My yearly reminder to skip Panera and get better food from a local place. Wanted to check out the new menu pick 2. Soup and sandwich; and I also had 1/2 Greek salad. $21. The salad was wilted iceberg, literally 1 piece feta, soup was standard, the cheesesteak was actually decent. But those items are not worth the $21. When I asked if drink included in the pick 2; the guy making the food had a snarky reply. The place was clean, points for that. But what is the incentive to go here? Ambiguous robots eating cafeteria food. Oh; and you have to make sure to grab your own cutlery and napkins. And no drinks included in pick2.! Meh read more

Panera Bread - Broccoli Cheddar Soup, Ciabatta Cheesesteak, Greek Salad - Salad Near Me - Danbury, Connecticut

Gabby is The BEST! Always sweet, accommodating, patient and FRIENDLY. She makes going to Panera a real pleasure. All the 'regulars' know and love her. She is a true asset to the company - always boosting the expedience. read more

Ordered take out and it was a very long wait, about 30 minutes, place was busy! The sandwiches were okay. For a chain, it's not bad but it's pricey as expected but luckily I had a coupon and I didn't want it to go to waste. However, this may be my last visit not unless I get a coupon again... lol. Ordered the turkey BLT- it was okay. The smokehouse chicken was delicious, but not sure it's worth paying that much, almost $13 for a full sandwich and it was kinda small. read more

Panera Bread - Turkey BLT - Salad Near Me - Danbury, Connecticut

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The food was tasty and the portions were great. (Half sandwich that was more like 3/4 and lots of croutons in soup). The bathroom and lobby was atrocious. Like things that look like they've never been cleaned. As I sit here after my meal I can only hope that I don't get sick because if things are this dirty out front I'm worried about the back food line. read more

Panera Bread - Coffee station bottom that looks like it's never seen a clean rag or broom. - Salad Near Me - Danbury, Connecticut

Don't come here. They make everything too small on purpose. $7 sandwich on a tiny piece of bread. Bread bowls don't hone soup. Even the cookies are small. Bad business tactics. read more

The girl who took my order was obviously on something, blown, pupils, sweating profusely, talking a mile a minute, she said she was a manager. .uh ok..um so to the food part. We actually stood and watched our food being made as best we could over the countertop. A short little Spanish(?) Lady was making our food she was hacking everywhere. Are f*ck*ing kidding me?!!?! Stay home, I don't want you touching my food!!!! So now I'm sick. The Health Department needs to get to this place!!!!! If you allow a sick employee to work I can only imagine what else goes on. What managers allow an employee to work being sick!??!! I'm pissed so now I have to miss work. Lastly the ambience, clean the place. Plain and simple. The tables were disgusting. There was juice spilled all over the floor and a rude little girl with blonde hair was throwing rags over it while gabbing w another employee they were shooting down, talking trash about. We won't ever be returning here. Unbelievable. A complete Waste of my money and time!!! read more

Very good morning breakfast quiche always freshly made and hot my husband and picked up the quiche on a whim and never had a better time took them home hot read more

I used to love this place even as fast food but it has really declined over time. Its so dirty and especially this girl that took my order was so unpleasant and rushing me. Considering the new restaurants in the area I won't be coming back here. read more

Terrible service. Ordered takeout online and gave them an hour to get it ready. I got the message saying it was ready. It wasn't ready and I had to wait 10 minutes to ask the one person at the front where my order was. Service here has declined significantly over the last year. read more

I frequently go to this Panera location and while the food is good the front counter staff constantly has made errors in my order. This time I ordered a blueberry muffin and the cashier rang up a blueberry bagel instead. Also, I ordered a vanilla cold brew and the cashier rang up a vanilla almond cold brew. I asked how the cold brew was prepared, and if I needed to order with milk and I was told it was prepared with it, then when I picked up my drink it was black. The preparation staff were friendly and corrected my order. Please just double check your receipt before leaving the cashier. read more

I was surprised how quickly and accurately our orders came out, despite there being eight other people ahead of me. Food was tasty and fairly portioned (who doesn't get peeved when their soup is a good inch empty?!), and when there was a moment of order confusion, they took care of it easily. Chill vibe and place is clean, can't ask for more! read more

Not a pleasant experience at all. Certainly not comparable to the other Panera's I've been to. Had to deal with a snotty girl Cory, Corrine, Coraline some name like that. Corporate take note..her attitude was like you just wanted to smack her. I inquired about lunch for my office and it's like I was bothering her and she didn't, couldn't or didn't want to fully answer my questions..?? Doesn't seem like good business practice. Ordering lunch was a lengthy wait in a dirty dining room for what seemed like a smaller portion than what I usually get. I have absolutely no plans to return to this Panera Bread. read more

Stopped in for lunch with my 3yr old daughter and it was very good until I found some small piece of plastic wrap in her Mac and cheese. Spoke to the manager and he was very apologetic. I'll update the review on next visit and they will not charge her for her kids Mac and cheese. Other than that, all were friendly and polite. Constantly cleaning the place as well. read more

Just ordered lunch for delivery from this location. I received an email saying the order was delivered when it didn't actually get delivered for another 15 minutes and then when I went to eat my soup this was what was in my soup a piece of plastic. read more

Panera Bread - Salad Near Me - Danbury, Connecticut

Emily took our order and she was excellent explaining all our different options. She was knowledgeable and very patient. Her recommendation were awesome. Thank you read more

On Sunday I took my 12 y.o. Daughter up for breakfast after a motorcycle ride. We ordered a couple of steak and egg sandwiches. The girl taking our order was SO quiet I couldn't understand her. When presented our sandwiches the eggs were almost RAW. I ask to have them cooked longer. When we tried them after that clear egg whites and yokes ran out down our hands...all's they said was "sorry". So we threw them out and left. Now it's Monday and I'm calling the CT Board of Health. read more

Upon entrance I get a wonderful view of delicious pastries. One pastry ring looked so scrumptious almost as if it was calling my name and home it came with. The hottie behind behind the cash register will forever be in my memory. He was able to swiftly create my order with no mistakes. However I was not asked if I wanted a bakery item. Thankfully I already had my pastry in hand. The only disappointment was they had run out of iced green tea. A staple item on the menu. This truly ruined my day however the food was still delicious. The scenery is beautiful and the seats were comfy as always. Truly the best Panera in Connecticut! read more

Went to store with a $25.00 gift card, girl at register screwed up lost my gift card and (Tim) the manager made it worse. Manager did total new trasaction, i told him you just messed up my gift card, he wanted me to stand there on phone a call the, after watching everyone else get order and pay for their food. So i used my regular card, he over charged me for to loafs of bread when i only had one. Tried resolving issue with Panera customer service, told me they would pay, after i sent Panera my receipt and my credit charges. Now they want more detail for $25.00. Give me a break. Restaurant bad service, tables not clean and floor just as dirty and Manager is a jerk. Keep away. read more

I was down in Danbury for business and our company placed a mass order online from Panera. I don't usually order from this place but I rolled with it, hey, I wasn't paying for it so.. These guys were great. Getting a very large order correct and hot simultaneously takes skill and these guys were 100% perfect. I was duly impressed. One thing I will say though is if you order online and you go to pick it up yourself be aware that the drink orders will just come over the line as generic "soda" or "iced tea"..no one really knows if you ordered a Sprite, or a Diet Coke..or a whatever.. so unless you want to play "Fountain Drink Roulette" you're going to have to keep a running tally. We learned that the hard way when we were presented with empty cups and the printed generic list. read more

Absolutely the dirtiest Panera I've ever been in! From the tables, floors and bathrooms. Just disgusting. All the customers have to sit in one small area because they have chairs blocking off most of the dining areas and they still can't keep it clean. read more

Worst Panera ever! Got a delivery and there was a bug in my salad and the other 2 orders were missing half the ingredients! WTF?! REALLY? $40 Straight into the trash and we're still hungry.... read more

How are you gonna be closed for almost two weeks at your Danbury location and not put at least a sign on the door, I need an explanation... covid ? Did the staff just quit ? Did you run out of Caesar dressing? cause last time I ordered you never gave me my dressing but I forgive you just come back. read more

Once again this place lives up to my prior one star review. Someday I'll learn to tell people no when they suggest this place. Panera "bread". They're out of flatbread to make the sandwiches we ordered. One person taking orders with a big line. Doesn't even ask if you want bread, chips or apple, just types in whatever she wants and lets someone else deal with. Everybody in the place has an attitude. This is absolutely the worst location in the chain. read more

I normally don't review fast food oriented restaurants too often, but I felt like this was one of them that needed it. I like Panera Bread occasionally, I really do. Their broccoli cheddar soup is one of my "go-tos" when I have a cold or a stomach bug (pho still kills it for the number one spot, just saying). I've been to the Brookfield location plenty of times for both take-out and dine-in. Place was always clean, quick/efficient, but also super busy, which is fine. I showed up at this location around 12:30 to grab a bite before I had to head back to class and was literally there forever. The line was about eight people deep when I walked in with one cashier, ONE. It's lunchtime, one of the rush hours of the day, at least throw someone else on a register and start knocking the line down. I worked with it though because I had no idea what I wanted. I ended up with the thai chicken flat bread since it was too hot for soup unfortunately. I waited for my food for about 15 minutes and literally saw people behind me in line getting served their food before I did. I figured maybe it took longer for a flat bread sandwich or something. Eventually, it came out, however very disappointing. It didn't really look appealing at all, or even full I might add. I opened up the sandwich and it was lacking quantity, quality wasn't too far behind either. It honestly just tasted like every other "run of the mill" Thai sauce, which is commercially served pretty much anywhere nowadays. I was starving though, so I smashed the sandwich and chips without any question, but was still hungry afterwards. Insanely unsatisfying. The tables here were also filthy. I had to clean my own table before I sat down because it was covered in lettuce and chips. Not my biggest concern, but still pretty disgusting. I probably won't be back, maybe just for the Whole Foods next door, but even that's a stretch. I'll stick to the one in Brookfield if need be. read more

I really didn't want to give it 2 stars, but this Panera seems so off from others I've been to. It's the closest one to work so I stop in every day for coffee and a snack. Most of the time there is nobody at the front counter and it could be minutes before someone shows up to take your order. It also seems to be a training location as the employee turnover is noticeable, even for someone who has only been coming for a few months. They don't run the food to your table like the other Paneras I've been to, so you get a beeper and have to get your own food. So, while I enjoy their food, the service is spotty. read more

Update since last review: I just keep finding more and more things wrong with this location. I went in today for an Asiago Demi roll and was told there were none left (at 5:00 pm) but then noticed an entire rack of freshly baked bread behind the counter. I asked if there were any Asiago Denis there that I can have and the associate said, "Sorry, those are for tomorrow." Wait? What?! Not only do they bake the bread for the next day, almost 15 hours before they open on that day, they are willing to turn away a customer and not sell them what they want because it is for tomorrow! What kind of business is managed that way?! I'm surprised that Panera Corporate has done something about this shit store! read more

This Panera bread sucks. Plain and simple. I've given them multiple shots because I live close to them but they never fail to disappoint me. Every time I go they don't have many things on the menu. They usually have one soup out of all the options they have listed on the menu. How can you NOT have broccoli cheddar as a Panera bread? Their customer service sucks. The tables are usually dirty. Today I came to have a cookie...that's it a simple Cookie and its was hard. I highly recommend the one in Brookfield. Stay away from this Panera. read more

Went today to try again, found a black hair in my soup. Granted they refunded me but they expected me to eat it. read more

Panera Bread - Soup with said hair - Salad Near Me - Danbury, Connecticut

Being that I use to live in the area, my wife and I would stop by this place frequently. I would say within the year that we lived there we must have ordered between 20-40 times, AND every one of those times our orders were wrong. 1. The people who make the food, LOOK MISERABLE. So miserable that they glance once at the ordering machine and half ass every order they make either messing up the order on purpose because they don't care OR from not paying attention. 2. I've seen employees standing in uniform and all listening to music with headphones in their ears while singing and dancing to God knows what, while completely ignoring everything that's happening around them. One employee had his music so loud I couldn't even get his attention. This has happened more than once which goes to show that the management does not care or knows that they are doing. Poor management. read more

Great desserts. Very friendly staff. Nice assortment of breads. Clean store. Nice ambiance. Good location.

With the location in Brookfield, I was a little surprised to see this newer one open up earlier in the year. I`ve been to a handful of Panera locations over the years, with the first one I visited being in the Pennsylvania area and still my favorite one. Early into the visit, I could see what others mentioned in posts, it is not kept neat and clean. There were a couple tables that still had dishes on them, areas on the floor were dirty, which is certainly not pleasant to see. As for the food, the pastries we had were decent, a bit pricey. The coffee was good and much needed for our morning. Overall, it is by no means a spot to make a special trip out for. But, if you happen to be shopping at EMS or the other stores in the plaza and want to grab something quick, it could suit your needs. read more

I'm a frequent visitor at another Panera Bread location but had to stop here as it was closer to my school and immediately noticed the difference. Didn't notice much of a difference in the food itself but after seeing the amount of filth in their seating area, it's left quite a bad taste in my mouth. I needed to find a seat to eat & study, which at first seemed easy since every table was practically open (first thing in the morning) however, I still found myself scurrying from table to table as every seat cushion or table top was covered with dirt. The floors were also inexcusable. I would understand if it was middle of the day but this clearly was left from the night before which means the cleaning was completely disregarded. I now can't imagine what the kitchen area must look like. Needless to say, I will stick to my usual Panera location and will not be returning here. read more

Good place for the quick lunch... Tried sandwich and soup combo.. also coffee... it was okay read more

Panera Bread - Salad Near Me - Danbury, Connecticut

This Panera would have to be one of my favorites. Their fast and clean and super nice. Kim who works at the register was super friendly and super kind, probably have never had someone at Panera be so nice. I would recommend this Panera over others. read more

Panera Bread - Salad Near Me - Danbury, Connecticut