JUST DON'T GO HERE! Every time I have gone here they are always out of something that makes your order useless like cheese on french onion soup or croutons i repeat CROUTONS! They never give me croutons even when I ask for them in extra amounts. I guess they think bread is bread. I know I'm nip picking but damn if people want something specific and you never have any maybe you should order or make more of that thing. Just saying, call me crazy! read more

In shock. Ordered for three people. Never been here before. Order was missing almost all things! I didn't open bag because it had a sticker sealing it shut. Took it to my people--they opened it and were like wat???? Came back. They actually are acting like they do not believe me. I'm blown away by this. And super super weird--no receipt was provided. It costs waaaay more than I would expect and I am in shock by all this stupidity. I am writing this while wait by inside and hear ALOT of rude remarks and maybe even arguing among the staff. What on earth???? I smell weed in here also and a tremendous amount of cussing. read more

Last visit was back in 18, in a town outside of Orlando, Todays visit reminded me why. I guess I expect more, a larger portion. I'm still not sure if I got what I thought I ordered. I asked the right questions, and heard what I wanted to hear but what I got was in my opinion 1/2 a turkey bacon and avocado sandwich. I had ordered double meat, didn't look like double to me. Made me wonder what a regular portion was. The white cheddar mac as a side order was barely 4 ounces but it tasted Stoufers good and came on the same sandwich plate...hum. Add a 1/2 chix sand and a cup of soup with a soda and... but wait theres more for .99cents you can get a fresh pastry, okay...now a cookie is called a pastry? $31 and change Shikie if I wanted to pay that much I'd gone to Carl's and got fed real good. Its a nice place my dad loves it there but I'll pass after our gift card is done... foodguy-martin read more

Damn, should have checked reviews before coming cuz they're pretty accurate. 1. No greeting from dude at the counter when I came in. 2. Place is just dirty everywhere. 3. Iced teas were all almost empty and taste nasty, 4. Power outlets disconnected. Geez people. Food was good though. read more

I mean, I ate my strawberry salad and didn't complain. It tasted good but I got a full size salad and I think it was a small. Service not good but everyone there was what looked to be a teenager who didn't care. Bakery items were almost all gone, so no lemon cookie. The bread chunk that I got w my salad was weird. It was like it didn't rise enough prior to baking. It was not soft but thin and hard. I noticed the bagels were small and not fluffy either. I would also like to mention that every time I eat here the place itself is filthy. Every table at 4pm was dirty and the floor was a mess. Place has potential. I was the only diner in the place at 4. Employees were screaming/yelling at each other. Not a pleasant meal. read more

Love the macaroni and cheese bread bowl. This restaurant is also on Door Dash. Toasty and delicious.

Ordered in the drive thru only to have to repeat my order 3 times. Pulled up to the window (only car in line) sat at the closed window for 15 minutes with no one even greeting me or taking my card to pay. Ended up driving off. Saw atleaset 3 employees walk right by the window with no engagement. Whatever owner that sees this review should fire whoever was working the drive through(maybe the whole staff) at 8:45-9 am on 4/5/25. There is a reason this page is filled with terrible reviews. read more

This update is purely for this location only. Service failures and now the Baker didn't make any soufflés today. That has to be one of the best movers for the restaurant. I should have stopped by the store in Santa Maria. They are always on their game. read more

I think this Panera bread location deserves a little love. Every time I've gone here it's been yummy food. I think the interior is cozy.

As a sip club member I have been in many Panera Bakeries. This is by far the worst offering cold coffee and wanting to order a decaf latte was told they have no decaf. What bakery/coffee shop doesn't have decaf for its lattes. Evidently this is one. I will avoid this location on future visits. read more

Dear fellow out of town guests: we ate at this Panera for breakfast. It was fine. Did not get food poisoning, die, or even get mildly annoyed. The guy at the front counter was a little confused about one item (didn't know which kind of bread it was, not a big deal to me) but our food came out in a timely manner. They have almond milk for your coffee/tea. It seems clean. It's a Panera Bread...a fine Panera Bread for breakfast. Be more scared of the cemetery across the street. read more

Customer Service was very of poor quality.( Shawna) Bakery items were scarce at 2pm. Asked about baking more bagels ( there was about a dozen in all) she said "NOPE,That's All we got!" Tables were filthy inside and outside the restaurant. This used be a great customer service place! read more

Once again, Rapid Pickup was anything but rapid. Ordered a Spinach Soufflé but was told when picking up that it wasn't available. We were offered two pastries instead, which I did not want. At the counter, I ordered a sandwich with added tomato and spinach on wheat bread. After arriving home, there was no tomato or spinach-just cold, dry bread with cheese, egg and ham on one piece of bread cut in half. It was a 3.5"x3" sandwich for $5.49. The other breakfast sandwich was also cold due to waiting. (We live 3 min away). The ham was so sparse, I had to take a picture of it. Panera Bread Co in Arroyo Grande, you are 0/6 in getting our order correct. The cashier never apologized for the inconvenience. I did call the manager who was apologetic. We have tried over the years hoping it will get better. I don't understand how a chain of this caliber consistently gets orders wrong. Very, very disappointing. read more

Panera Bread - $5.49 for half a sandwich - Salad Near Me - Arroyo Grande, California

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Every once in a while we decide to try Panera again. It's expensive, so you would think it would be at a higher level. The ciabatta bacon egg sandwich barely had any bacon at all. Seriously, I couldn't even taste the bacon. My wife's Greek Yogurt with "Mixed Berries" Parfait only had blueberries. They ALWAYS cheat you on the main ingredients and it's ridiculous. We're done with Panera. read more

Just close this place like SLO did so we can get a place with good service. Love their food but my items are frequently missing ingredients or a side item is missing. Today called to let them know the chicken was missing in my salad and he asked me 2 different times if I was sure. Does he think I'm lying to get free salad??? Another time my margherita flatbread came with no tomatoes or basil. Just mozzarella! Dear Management: This kind of poor service gets old real fast!! read more

Panera Bread - Margherita flatbread w/o TOMATOES OR BASIL - Salad Near Me - Arroyo Grande, California

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Terrible customer service. I have a gift card on my app, wait in line to order, asked about using the gift card before starting the order, was told it would be fine, then when I went to pay was told I actually have to place the order on the app. Ordered a bacon turkey bravo sandwich, told the apl will say there isnt any bacon but there really is. I order the sandwich and it comes without the bacon. I asked the same associate and she said, oh I there isnt any bacon after all. When I explained the whole reason we ordered the sandwich was because bacon is in it she said she could see if her manager could give a refund but we have to wait for him to come back from break. When J went to get the food from the counter, the girl behind the counter scowl ed and me and looked pissed she was even working. She basically dipped the plates on the counter to include the drink cups. When I tried to explain that we already received the drink cups and we didn't need extra, that same girl sighed and rolled her eyes at me. And overall- the food was terrible. Poorly made, bad ingredients. read more

First of all I want to say that I normally love Panera however today was a huge disappointment! I ordered the toasted steak & white cheddar whole sandwich. The cost was $14.75 and when I got home and looked inside the bread there was hardly any steak at all. Certainly had no comparison to the photo!! There was about 2 very thinly sliced pieces of steak. The taste was delicious but not very filling as nothing much was inside. Update: Just called & talked to the manager & she offered me a free sandwich the next time I come in. I just told her she needs to supervise her employees more. She was very apologetic on the phone. Mistakes happen. read more

This location is very very inconsistent with food...the WORST coffee drink ever!! Sometimes good sandwich sometimes don't get everything ordered, forgotten bread or chips They just don't care read more

First time trying Panera and will probably be the last. I had the 1/2 steak and white cheddar for $9.89. It was a joke. It had a thin slice of "steak" and something smeared on it that I think was the cheese. They should rename it to a bread sandwich. My husband tried the 1/2 blt roasted turkey and said it wasn't bad but it wasn't anything to brag about especially for the tiny size and price. The cashier Mary (that was the name on the receipt) wasn't very friendly or helpful since it was our first time there. We got the vibe that she would of rather been anywhere but there. There were no other customers there but the place was dirty and dingy with a creepy vibe. Maybe other locations are better, cleaner and friendlier, but this one is not. For an amazing sandwich, hamburger and fries, head to Brooks Burgers. You won't regret it. read more

Don't ever order through the drive thru unless you want your order messed up. I don't know why I keep giving this place another chance. They have messed up my order every single time through the drive thru. From giving me a completely different sandwich from what I ordered, TWICE, forgetting the dressing for my salad, or even forgetting a fork for my salad and spoon for my soup. I would say, order through the app, and wish for the best. read more

This location was nice pre-COVID. I don't know what the hell happened, but this Panera is horrible now. As for the actual food quality itself, it has been fine. But the service and efficiency here has been bad for a year or so. I've had multiple visits where I waited for 20+ minutes for my pickup order (for me personally) and no one ever greeted or asked me if I needed help. My drink is routinely left out and I have to ask for it. On one occasion they lost my order entirely after I asked what was going on after 30 minutes of waiting for it to be completed. They couldn't find it even though it had been marked as completed and ready somehow on the Panera app. They at least apologized and made it then, but good grief. On another occasion, I was waiting for another 15-20 minutes, saw that it was finally marked complete, and didn't see it ever get put on the online order shelf. I waited some more, then walked over to the in-store dine in shelf, where my order had been sitting with no name call or anything. I grabbed it and asked for my coffee cup which was left out, then coffee was cold and nearly empty. Coffee, which is like the easiest thing on the planet to make and set out, has been handed to me cold and hours old at various times of the day--they clearly never brew fresh coffee morning/noon/evening. The pots on the counter are routinely empty altogether or from the early morning and lukewarm. The coffee subscription may as well be free money for them since it seems like they never actually make fresh coffee. The inside is usually pretty dirty, and the service is all focused on drive thru. Even when there's like a couple cars, your order can sometimes take 15-20 minutes. I used to really love going here, but it has just been bad lately. read more

Great food as usual and service is great. For some reason this location has a fly problem. Other than that everything is great. read more

I have patronized Panera Bread on many occasions and at various locations (in California and in Nevada). Panera Bread in AG is the unit most conveniently located to our home. As a whole, I find Panera Bread to have a very creative and appetizing menu with plenty of choices to select from. I have read the previous reviews and would at this point say...everyone owns their own experience. Many of these reviews are less than stellar and vary in issues. The one issue that I do agree with, concerns the expense of the items offered. The "value" factor is lacking (thus, missing 1 star) at all locations. The other issue I have with THIS location, is the fact that if you do not get there EARLY, pastries and bagel selections will be EXTREMELY limited ( thus, missing the second star). The positives here...the customer service provided at Panera Bread in AG, to this customer, was excellent! Notable staff included Ilene M. (Supervisor), George (Grill Chef) and Meghan (Cashier). Thank-you to all mentioned above! Both the Steak with White Cheddar Panini and the Frosted Cinnamon Roll were FABULOUSLY delicious. The unit appeared to be clean, but I didn't look extensively...so, I can not really speak to that issue. I intend to continue in my patronage with Panera Bread in AG and feel that this location has earned a lukewarm "recommend" 3 Star review. read more

Panera Bread - Salad Near Me - Arroyo Grande, California

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Omg what an experience!! Panera Shame on you .... They ran out of ice berg and romaine lettuce !! We ordered Asian Chicken Salad.. ugh terrible.. SO here comes the "Mgr Danille "over and what a delightful young lady .... Went above and beyond in helping us get our lunch to be tasteful and good...and exchanging all 3 of our salads for Soup and a cheese sandwich and a Chicken and still came over to see what we needed :) THANK You Danille!!! For making a not so good experience to a great one all due to your kindness. You made us laugh and lighten the whole day. The Pismo Girls read more

Poor service. We realized that we did not get all the items that we paid for when we got home. The cashier didn't provide us with the receipt. I'm so disappointed. read more

Panera - I think you all should just close this location already. The food is not good and the people clearly don't want to be there. Also with the limited hours, what's the point. read more

The drive thru here is the worst.. 30 minutes and no way to get out of line. I highly suggest that you avoid it.

I decided to try this place put because it was close to my home and I wanted a sammich. I saw two sammiches I wanted, a chipotle avocado and and a steak one. I ordered a half sammich of each, plus a half a Cobb salad. When i went to pay, i found the price to be 24 dollars. I paid it thinking it was going to be two meals. What I found was a smack. The half sammiches were about 4 inches in length and they were light on meat. The food and salad were decent, but 24 dollars for such a small meal? I would say the meal should have been 10 dollars at most. I included universal remote for a size comparison. read more

Panera Bread - Steak sammich and chipotle avocado chicken. Sammich (half each). - Salad Near Me - Arroyo Grande, California

Let's start with the food. I have no complaints. In fact, the food was great. It came out quickly, tasted fresh, and was presented well. I am giving this particular location two stars because of the completely unacceptable customer service that was received. My family and I ordered our food: two half sandwiches and three full sandwicheswiches. We ended up all receiving half sandwiches. I looked at the receipt and realized that the cashier rang us up for half sandwiches, so we technically paid for and received the correct order. When we let the cashier know about the error, we simply wanted to make it clear that this person needed to pay closer attention as what we requested was not what was put into the system. Her response: "You are wrong." How on Earth could our entire party be wrong? We decided to speak with the manager who made it pretty clear that she could not be less concerned with the issue. We explained the situation, that the cashier was being very unpleasant and unprofessional, and her response was, "Well, what would you like me to do?" She then offered to make the rest of the order, which in a different situation would have been fine, but we were heading out the door as it was and weren't willing to wait. She then offered to refund our order, but we weren't looking for a free meal. All we wanted was acknowledgement of the situation and assurance that it wouldn't happen again. We received neither. Customer service is supposed to mean something, and if an establishment wants repeat customers, telling them that they are wrong is a sure way to ensure they never go back. Needless to say, that was our first and last time going to this particular location. read more

My review is mostly for the Broth Bowl. The employees here are great, seem to put in the right amount of effort into their job. The location is kind of strange, resembles an office. But there is a drive thru! Now the broth bowl... It's just soup! read more

Panera Bread - Broth Bowl aka Soup - Salad Near Me - Arroyo Grande, California

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Service was good and food got out in a timely manner. Dining area was nice and clean. Only complaint is that they were already out of a few desert items even though I was there before noon. read more

The last review I wrote was 9 years ago, so an update is required. Had dinner with my parents recently on a Friday night; there was a group of about 10 young ladies in front of us all ordering seperately. So, yeah, we waited a good 10 minutes or so to order. However, despite this, we got our food quickly. (my dad credits his 18% tip was the reason we got our food so fast lol) Unlike their sister store 20 miles south, my bowl of soup was in an actual dish rather than a carboardy soup bowl it usually is in. Dining Room was clean; I was just surprised that there weren't many people sitting in there. Since I usually order the same thing, despite the location, my soup and my sandwich tasted as it always does, acceptable. read more

Do not order here- management does not honor what night supervisor offered! Horrible choices as they seem to be OUT OF EVERYTHING!! I wouldn't waist my time! read more

My husband and I come to this Panera occasionally because for the most part, this chain's food is tasty. The problem is this specific store has gotten our order at least a little wrong about 70-80% of the time we go. Usually it's something small, a minor annoyance that isn't worth worrying about like a long wait or missing an item. However, last night I was lucky enough to get just a smoothie because my husband got a chicken sandwich and was up all night with food poisoning. It's always something with this store but food poisoning is over the line. It's a bummer because Panera generally has tasty food that's pretty healthy. read more

It's Panera. You know what you're getting. There are no surprises here. That said, I wish the drive thru had all of the bakery items on menu. I get that probably isn't possible, but I know I would likely order more. They are friendly and fairly efficient. Busy is busy and I'm not saying that waiting about 5 minutes to order as all of the cats in front of you but one has already left the drive thru isn't irritating and the feeling that you're trapped in that narrow (the turning radius of my Silverado and that narrow drive thru - ugh!) drive thru can feel, well like your own self made prison cell (you just couldn't take the time to park and go in, could you - at least that's the thought in my head) but, in this time where restaurants are short staffed and getting back to normal after the King of California closed it all down and then paid more money to those not working, be kind everyone is working hard to get it right. Food: Standard. I like soup. They don't have the French onion in the menu. Do they have it? ‍ I feel like a bowl serving should be bigger. The lemon drop cookies - come on! I never should have been introduced. They are sinfully good. Also live the Green Papaya Iced Tea! Salads are small, but packed tight. On the downside, the two times I asked for chicken in my salad, they forgot. Interesting that they ask is I want to add it, or I wouldn't have thought about it. Anyway, it's Panera. They should landscape and clean around their drive thru more. I don't blame them for not wanting to take their chance getting pinned by a car, but. Still, great food at that inflated Panera price! read more

I have the worst customer service ever. I have been a Panera customer for years but never experience having a wrong and missing order. first, I waited for my food for a very long time and the reason for it for it to be delayed is they have my order in a wrong name. And then finally when that settled. I checked if my order is accurate. it's missing a bowl of broccoli soup. when this is all happening. no apology and the manager said that's the best they can do for me. Worst Panera ever. read more

I can't even tell you how many times this place has been out of bread. Bread! That's in the name for gods sake! This place turned me away from their drive through today even though I entered it before closing time. Several cars in front of me were served but by the time I got to the window they told me they were closed. Is there any management? No way to treat your customers! Also, have some self respect and fix your s@#t and get your Yelp score above 2 stars!!! You have to really suck to be that low! Pathetic! read more

I don't know why I keep returning to this location. The employees are typically in a hurry and rude and literally never get the orders right. Today was no different. This picture is of the avocado, egg white and spinach sandwich. Wow. 3 whole leafs of spinach. Lol Oh well. At least it was what I ordered right?? read more

We didn't even stay to try the food, it was FREEZING inside. In January it was colder inside than it was outside! The guy at the counter said that Corporate determined what the temperature was and that they couldn't change it. read more

Worst sandwich ever! Absolute disgrace. This is a grilled cheese just in case you couldn't figure it out! read more

Panera Bread - Salad Near Me - Arroyo Grande, California