Jasmine is awesome 10/10 super super helpful informative and knowledgeable answered every question…read morehelped us get an idea of the engagement ring process

I was traveling and discovered lovely little Morristown, NJ....and so surprised and pleased to find…read moresuch a fine, high quality jewelry store. Braunschweig's welcoming sales persons made browsing a pure pleasure. Such a wonderful selection of Gia diamonds which gave me more confidence that they cared to to represent exceptionally high quality stones and add to that they also cared to give their customers the highest quality of service. I was especially interested in looking at estate jewelry and was thrilled at the large selection so beautifully presented. I found so many pieces that I liked, two of which I purchased: a sweet diamond necklace set in gold with 18c gold chain and a lovely pair of 14c gold double loop earrings to match. Both for around $1,000 which I thought reasonable. I am very pleased with both and would return in a flash if I lived nearby and may do so when I return to that area. (Many excellent wineries in the area, another reason to return)! What a jewel of a store, really top of the line! Thank you Braunschweig for your impeccable service and exceptionally high quality jewelry...loved your large selection of estate pieces...I highly recommend.

What an amazing experience I had going to this business. I needed to have a stone set into a a ring…read moreI purchased separately. Tina spent quality time with me explaining all my possible options. Within a couple of days it was completed and it turned out much more beautiful than I ever imagined. And the price for all this was very reasonable. I plan on bringing all my future business here now.

I have used this jeweler for repairs as well as new purchases. I find the entire staff to be…read morewelcoming, knowledgeable and thorough. My recent transactions with Tina were terrific. Her honest and consultative approach was very much appreciated. Will use them again in the future. Well I said I would use them again and I recently did. Tina went above and beyond helping me including on her own time. The additional staff members, Doreen and Manny, were very helpful as well. If you ever need to purchase jewelry, or need a watch repair, this is the place to go. They are beyond customer focused and never did I find any of them being pushy. Great place.

Friendly service. Easy parking and Lou explained everything to me. Wide array of watch bands as wellread more

This is a wonderful family run jewelry store. I have been there numerous times to buy jewelry and…read morehave things fixed, cleaned and re-plated. Great service and prices. My last trip there my watch band needed to be fixed and it was done complimentary. That means a lot. Please use them instead of overpriced big retailers.

I had a wonderful experience at Gerlach's Jewelry Store! I stopped by to have my earrings cleaned,…read moreand they kindly did it completely free of charge. I'll definitely be returning for any future jewelry needs--highly recommend!

I went in to have a necklace repaired. They were professional and courteous. They gave me an…read moreestimate for the repair which was very fair and said it would probably be a few days. They called me the next day and said it was ready! I would definitely recommend them and will go back again! I am always happy to support a local family business! (I had gone into another jewelry store in the neighborhood first, and the man there, who I'm guessing was the owner, was extremely rude and condescending.)

Jared was the only jeweler I passed by on my way home so I stopped by to have a couple of links…read moreadjusted from my watch. I knew I should have turned around when someone greets you "Hi Hun" as soon as you step in (such an endearing greeting to welcome clients in.) Of course I greeted back "Hi Dear", but I forged on to speak to the blonde woman with bright red lipstick directly to the front and not to the greeter on the left. I asked for watch links adjusted (fast forward to crux of the matter). How much do they charge? Her: "Oh, we don't charge, we only ask for donations to St. Judes for Children, whatever amount you chose (something to that effect). She gave my watch to the gentleman and I follow. She follows, I gave her $10. She looked at me like I pee'ed on the floor, Her: "We usually charge $25. to have the links removed". Me: You should have said that to begin with when I asked you & NOT under the guise of "donation" to charity. Donation is what I give & not what you dictate I give. No wonder they ask for all your information, they want to inundate me with emails which I also reiterated I do not want to receive. She stood there right next to me most of the time & asked the man if he can do it, and again came back to give me my receipt and to explain their "donation". I didn't want to hear none of that and just explained to her the difference between donation to charity and getting charged. I couldn't wait to get out of that Toxic environment. If I could, I would have high tailed it out of there except he already started pounding on the links. Yes, pounding. My philosophy? If you want to donate to charity, do it in your own company name and not through others in the guise of "Oh we do not charge, it's just what you are willing to give" and shame you if you fall short of what they think you should give. 3 links removed, $25.00. My Agita- Priceless!!! p.s. I also have to put the links back on my watch myself because he didn't have the tool to get it done. Hahaha! My $425. watch is now valued at $450. courtesy of Jared in Watchung. It's not allowing me to leave with "0" star. Ugh!

I took my 95 year-old mother into the store to get the battery changed in her watch (she is in…read moreassisted living and I was visiting from Arizona and had to leave the next day). Normally, the store would need to send the watch out to another location, which would take several days, but when the saleslady saw my dilemma, she was incredibly helpful and offered to go above and beyond by changing out the battery that same day at the Watchung store. We are both so very appreciative for just how helpful this knowledgeable and technically accomplished sales lady was and would recommend this store to everyone!

Renas jewelry is wonderful to deal with. I have bought some really pretty items for my godchildren…read more Whenever I need a gift, I know I can come here and find something there. Repair work is excellent. I've had rings sized watches adjusted as well as batteries. They're great I recommend highly. Chris b

Rena & Ray at the best business duo! My (now) fiancé and I went ring shopping at Rena's Jewelry. I…read morecame with a large array of ideas and photos. We made an appointment to come back, and both Rena and Ray were patient, spent time with us, and showed us a variety of possible rings that can be my forever ring. Their patience, honesty, and loyalty they seek in their clients, is what can make them lifelong clients. I can, for certainty, say that I found my lifelong partner and designed my very own dream ring! And, I can also say, with certainty, that Rena & Ray have gained two lifelong clients!

The best watches in the world, amazing watch collection A…read moremust see opportunity to buy a new watch piece! Best luxury timepieces in the world here at the jewelry exchange! Moses, Joe and Frankie are so nice!

I just needed my watch battery replaced and I was in and out within 10 minutes! Excellent customer…read moreservice just like the last time I was here a few months ago. They even opened the door 15 minutes early before official store hours for me. Thank you again for another great service, JE!

My friend recommended West Orange jewelers after she worked with them…read more I felt as though I've known Rich for years though I've never met him before. He is quite warm & welcoming. My boyfriend & I went for several sessions as we are customizing an engagement ring. I couldn't have had a better experience! The customer service was outstanding. Rich, the owner, was laid back & did not engage in high-pressure sales tactics. In fact, there was no pressure! He explored a variety of options & inquired about other comments/ideas we had regularly. He was willing to listen to everything & was patient in explaining the entire process. I left there being well-informed & confident in all my choices. Rich uses the jewelry company Gabriel & Co. From my own research, including the Internet, my friend, & from the background provided by Rich, I am confident in stating that Gabriel & Co. is a reputable brand, is reportedly only selling conflict-free diamonds, & is able to provide timely as well as accommodating services that is helping my boyfriend and I make our dream come true. Having a unique ring that reflects the love my boyfriend & I share is a blessing. I don't know that I would have been to achieve this anywhere else but at West Orange jewelers. We will be returning here for our wedding bands! (Side note: They repaired my charm bracelet and did a great job too!)

I visited about a half a dozen jewelers before a close friend recommended Richie at WO Jewelers. I…read moreowe that friend a few steak dinners because he saved me and my family thousands. Richie made a custom ring that my fiancee gets comments on multiple times a day. He nailed it. Just make an appointment and stop down. It sounds corny, but after I left, it felt like him and his wife were friends. You don't get that too much anymore these days.