Since the new owners taken over from Jack, the product has not been as good or as personable as it was when he was running the place. The food quality is a little bit less than stellar. read more

So, My Family and I Ordered Shrimp with Snow Peas and Chicken Lo' Mein & The Panda House Gave US MORE LO' Mein then Fried Rice and the Shrimp with Snow Peas Tasted Badly and The Food was Not Prepared FRESH. The Delivery Driver was a Horrible and IMPATIENT PERSON AND I saw Him driving-Off Before He Even Delivered the Meals Ordered. Panda House Should Fire Him All the Way. RUDE, IMPATIENT, AND NOT CUSTOMER SERVICE FRIENDLY, He drives a White Beat up Toyota Car. read more

Solid 3 stars. I am new to town and came upon the suggestion of my neighbor. Everything is to go, there is no inside seating. Everything has been fresh and consistent. No frills. Nothing to knock your socks off, just consistent food. I do like that the kitchen is open and you can see inside. read more

the chicken was old and dried up. the lady was rude on the phone. they restaurant needs a upgrade and a good cleaning read more

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I was in the area of west haven and I want some Chinese food. The service was great and the prices were reasonable. I ordered the Kung Pao Chicken. It is supposed to be a little spicy and it wasn't. Food did not have that spicy flavor of Kung Pao. The sauce was almost like the one from beef with broccoli. My review was based on the plate. The people were super nice read more

Panda House - Kung Pao Chicken - Chinese Near Me - West Haven, Connecticut

Best food in the area Jack is the man nicest people ever the ginger crispy beef I never had a bad meal

Great food. Great prices. Fast service. Always reliable. We get orders here every week.

My food was bad! And The thing that baffles me about when I went is that they were actually busy!..??? My go to with every new Chinese place is General Tso's Chicken combination and Fried Wontons. But first let's start with my experience. I called in, they took my order, but not my name. That was a first. I pulled into the lot, seen they were busy so I waited a few minutes for some of the people to clear out before I enter. I go in and I just stand there waiting my turn. I note patrons without masks (and talking), social distancing not enforced. Cool, whatever but then I'm next and the lady behind the counter asked the girl on my side, who came in after me if she could help her. The girl told her I was first. Inside is chaotic and unorganized. Nobody knows where to stand, sit or wait. The food: Gross... My fried wontons were hard and overcooked. Some were inedible because they were actually burnt. I noticed when putting the order together the woman took my wontons from a huge basket of pre-cooked wontons. They were just sitting there, enough for at least 4-5 orders and clearly not fresh. And then the "sweet and sour sauce" that came with it was so watery, it should have been illegal for them to call it a sauce! The general tso's chicken was just not good. I took a couple bites and decided to throw it away. I have never tasted general tso's like that... I don't remember the rice, but that went in the garbage too and the eggroll was decent except for the overdone hard ends. For them to seemingly have so much business, I'm like where did I go wrong? I hate wasting money, especially on bad food. I don't know? Maybe they make better non-Chinese food like french fries and chicken wings.... read more

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Service is great, I called ahead to place my order. food hits when you're really craving Chinese food

Every everything can improve, but I don't get a Chinese takeout for ambience. Sometimes the people keep me coming back because I'm loyal to people but here who's not great Food's not great it's OK but much better.around read more

I've been coming here for quite a few years and I considered it my go to place when I lived closer. It's still quite good and reasonably priced. Probably my favorite place in the area. Reasonably friendly staff and prompt service. Wonton soup is really good. read more

Flavorless & one of the worst Chinese food I've had. I am new to the area & this was recommended to me, wouldn't go back.

Delivery guy is awesome! Food is very tasty and lots. Thank you very much. I'll be your repeat customer.

Just wasn't my family or I's cup of tea. Taste like every other Chinese takeout, incredibly dry and just so American and just not good at all. Service was quite fast, prices are decent BUT not worth the paying for unless you want fast ass food real quick. read more

food is good and usually fast delivery , just they don't answer the phone at times

Food was alright but to top it of.... I didn't receive my fortune cookie.... How am I gonna know how my life is going to go???? What numbers am I going to play on lotto tonight????? Absolutely heartbroken right now as I'm eating my egg roll. read more

When it comes to customer service, delicious food and overall respect. This is the place to go in West Haven. It's been many years of trying other places in the area and this one always seems to be the one. The portions are always a solid, the delivery speeds and can't forget their free items. They never skimp on giving the people what it says in their menu. Lucky Kitchen on Campbell Ave recently stopped doing delivery, the daughter always plays dumb about their free stuff with purchase. She rather blame it on her elderly mother? Just go to Panda house read more

Panda House West Haven on Elm Street is THE BEST Chinese food ever. The people are nice, they are polite and aim to please the customer. The food is so delicious and not greasy or overly salty. It's the only restarant that gets our business for whenever the time comes to have it. Yesterday, I had ordered chicken fried rice, and had asked that they put snow peas and broccoli in it. They put in plenty, and plenty of chicken too! You rock, Panda!!! Happy American New Year! read more

After work, I stopped in at the Panda house for a Sesame Chicken Dinner. It was really good & tasty. I'll drop in again.

If the Hulk wanted a meal, he could order from Panda House. My girlfriend and I, exhausted after a day of coffee talk and shopping decided to curl up with some chinese food and 2 bottles of vino. I swear, we ordered a normal amount of food and not only did it arrive within 20 minutes, but the portions were enormous! For some reason, I always favor east coast chinese food to west. The egg rolls are more like egg LOAFS and the lo mein was so flavorful and tasty (rich, garlic noodles) and the generosity with shrimpies had me crying with joy. Thank you, Panda House, for redeeming chinese food in my eyes. Oh, and the vino was great too. read more

I love to order take out or dine in at Panda House. I tried the hot and sour soup. Sechuan beef is very good, I order extra spicy. If you like chicken, order the General Tso's chicken. read more

Panda House - Great hot and sour soup to keep you warm. - Chinese Near Me - West Haven, Connecticut

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I ceased visiting this Chinese take-out place after the female owner's kid vomited on her shoulder. Surprisingly she did nothing about it. She just gave a big smile and a "aww, my kid is so cute" look. Yuk. It's not cute and frankly it's sad to see her kid there almost everyday. It's not fair to the kid and it's not fair to customers who don't want puke covering their moo goo gai pan. What she did (actually the lack of what she did) says a lot about her thoughts on hygiene and kitchen cleanliness. God only knows what she and the cooks do in the kitchen when out of sight. Like I said, yuk. I get the squeebie jeebies just thinking about it. read more

We had high hopes for this place with its four star Yelp reviews. I'm pretty sure that the kid in the lobby with the iPad wrote all of them. The beef teriyaki was borderline inedible, my traveling partner says just plain inedible. The crab rangoons were decent as was the Kung Pao shrimp and chicken but the egg rolls were subpar. The fried rice looks strangely yellow but tasted okay. These guys seem to be going for bargain-basement prices and quality. I will not be back. read more

Good fresh food. Fast delivery. General tsos tofu was delicious not too slimey or hard. Just be wish there was broccoli

Just moved to the area and was looking for my go to delivery spot. General Tso shrimp is great. Fried rice is great too. Delivery is timely and always nice. read more

I would give it negative stars if I could. Working in the food industry I am extremely patient when ordering. I called my order at 5pm I called to follow up on my order at 6:15 she told me it was on the way, I called again at 6:45 (keep in mind this place is max 15 minutes away) she said it's on the way. I explained to her that I had called. 30 minutes ago and she said it was on the way and I only live 15 minutes away. She told me she would call her delivery guy and I asked her to call me with an update. She never called me and again Ten minutes later I called to Cancel my order. Delivery guy showed up 8 minutes later.... never again read more

This is my go to Chinese restaurant so I'm never let down. As much as I love them one noticeable change I saw was the portion given as it was shrunk but besides that amazing place. :) read more

Things have greatly improved with new owners..... I'm waiting to see if it's consistent... But so far 4x. Great food. Recommend you try them read more

Im originally from New York & the Chinese food there is hard to compare to. Since my relocation to CT, this is the best Chinese spot in town

I gave this place two stars because: 1-the food does not suit my tastebuds 2-at least they have a parking lot... Thanks anyways but this place did not make it onto my favorite list. read more

I've lived within spitting distance of this place for a few years, and if this were like 2 or more years ago it might get 2 or 3 stars. The staff seems to have changed a bit, and it's for the better. The different owner lady is much nicer and the kids aren't around much anymore. Food is always done quick and tasty, not greasy or nasty or anything like that. Definitely the best Chinese takeout in the area especially for the price. I always get the chicken and broccoli and it's always fantastic. read more

My partner and I have been living in West Haven for almost two years now, and due to the late hours we work, we order Chinese about once a week. I've had alot of different Chinese food from places in CT and have hit every single one in West haven, so take my word: if your looking for the best Chinese in West Haven, this is the place. I feel like it's because of the consistency. Quick pickup/delivery, good quality, and the best bang for your buck if we're talking portion size. Also, the lady behind the register is an absolute gem. read more

I've lived right by this place for a couple of years, and I can't believe I just discovered it a few months ago. I eat here at least once a month, it's the best Chinese food in the area. The prices are cheap and the portions are huge, I always have enough leftovers to last me a couple of days. I've never done delivery, but my pickup is always ready in about 20 minutes read more

I was pleasantly surprised with this place. The food was very good and reasonably priced. The food was delivered within the time stated. I would recommend to others. read more

Ordered steamed veggies with chicken and everything was very fresh and testy. Their homemade soy sauce and homemade hot mustard so much better than the packaging. Also the restaurant is much cleaner than other Chinese takeout places in W Haven. read more

Sunday night I came here and ordered chicken wings with brown rice. For my mom and brother, I ordered chicken wings and beef fried rice. Delicious! And the wings are huge. However, when I woke up Monday morning, I was very sick. I had to go to the emergency room Monday morning and miss work because I was suffering from food poisoning. If u want severe food poisoning along with vomiting and diarrhea and want an excuse to miss work, Order the wings and brown rice. And as of yesterday, my mom is also sick as well. My brother is the only one who is fine. I probably wouldn't not be eating Chinese for a while. read more

Great place to take out or order in! Very reasonably priced compared to some other places in the area, great fresh food and very polite staff. No fuss, great Chinese food. Definitely recommended. read more

This place is great (for take out & delivery) it's reasonably priced and the food is really very good and "fresh". It's actually more than you would/should expect from your garden variety strip mall Chinese takeout! We've tried other chinese delivery/take-out in the area and this one's the best hands down!!! read more

I absolutely love their food ! The crispy boneless garlic chicken is amazing and their food is always delicious and fresh - definitely my favorite Chinese spot ! read more

I'm NEVER ordering from Panda house again!! I went over my order with them 3 times when I first placed my order 2 general chicken combos small side of shrimp lo mein and a 2 liter Pepsi I asked for the price and she told me 16$ and some change they take an hour and a half to deliver and I am a less then 3 mi drive from them...I open my food and one of my combos are missing I called them the lady answers the phone and she admits she forgot it and told mi it was on its way and she was sorry ...another hour goes by the combo is here the guy try to charge mi $8.25 for the missing combo and when i called the lady back shes yelling at mi trying to convince mi she didn't forget my combo that i "added it on " And the receipt for the food has nothing but 2 items written down as charged!! this is way to much to go through for take out and way to many options in west haven to go through this again they deserve no stars and they need to organize their deliveries better!!!! read more