Just spent over 25 minutes in the drive thru line. Trapped so couldn't escape. Guy working window didn't even pretend to care. Horrible. Won't ever be back. read more

I've gone here a few times and they always forget big things. They've forgotten our drinks twice and the sides on our last order. We try not to be overbearing by checking our order in the line and tried to be confident in their abilities to improve, but that's not happening. If you're ordering drive-thru/mobile, check your order has all the right items. Otherwise, the food is alright. Employees are very nice. Restaurant vibes are just fine. Bottom line - check you have everything, and you'll have a decent time. read more

This place is so good. Always fresh and friendly. I've been to several Panda Express' and this is the best I've found

Been to Panda all across the country and never had a bad experience until now. Waited 10 minutes just to get acknowledgment from the staff. They were out of almost everything didn't during the lunch rush and the cook was busy doing nothing. We were told it would be 7 minutes for the items we ordered. After 15 minutes I asked about our order and was told it would be another 5 minutes. Several other people were waiting as well. After waiting even longer we ended up walking out and going to another place. Pathetic service. read more

slowest restaurant in stephenville. the drive through line is always outrageous!!! They need to have more staff or something.

To 40 minutes in the drive thru to get my food? It's fast food how is that possible! Went back again against all better judgment.. got two bowls and had 5-6 pieces of chicken in it... wtf $22 worth of rice?!? read more

Panda Express - Fast Food Near Me - Stephenville, Texas

About 3:30 this afternoon, my, my wife and I purchased food from Panda Express to take home. As we were eating at home, I found a hair in my food. I called the store and asked to speak to the manager and I was told she was not working. I asked if they could call her at home and call me so I could relay what had happened. I was told daddy they did not know whether or not that could be done. It's done. I left my number and I have yet to hear from the manager. So I thought I'd let social media know. Kind of perturbs me to have to leave one star when you find hair in your food, as it should be 0 or negative number of stars. But it is what it is. Unless you have a thing for hairy food, please avoid this place at all costs. I won't be back. read more

No improvements in all the time they have been open. I had to pick up food for someone else and they requested PE. Three items out of four they were out of. One was a newer item being advertised on the order kiosk. Nope they don't have it. Nothing has changed. No stars. And the service not impolite, but not polite either. Indifferent is probably the best way to describe it. read more

Food is always amazing but wtf, how do you only give someone HALF of their chow mein they ordered. Fuck that read more

Panda Express - Bullshit - Fast Food Near Me - Stephenville, Texas

I ordered through the app and arrived 30 minutes later about 8 mins AFTER the app showed it would be ready. It wasn't ready. The associate that was helping pulled it off the online ordering ticket register and proceeded to go and make it right then. I told the girl that I ordered online because I was in a hurry. She said " I'm the only one up here and didn't see the order" (she had only 1 other customer in there when I arrived.) I asked to speak to the manager... i told him the situation and he started to give me an excuse and I stopped him saying that I didn't want to hear it... called me rude. I probably was because I was passed. He gave me the​ excuse of their ordering system was not working properly. (Then why did the young Lady, tell me that she was up there by herself and hadn't read the machine) ​ I asked him if there would be any compensation for the delay and he said "no, because according to our machine the order just came in 15 minutes ago"... even though I Showed him what time I ordered it. NOAH CABALLERO MgR. read more

Just wanted some crab Rangoon but decided to order a meal while I was at the window and every time I tried to speak a single word I was interrupted. I left and now I still am craving Chinese read more

Stopped in here yesterday while helping my son move. The line was long and slow. The staff was not very friendly. I get to the checkout and I ask the woman for extra soy sauce because there are 3 of us eating. We get over to the table and there is only 3 packets of soy sauce for 3 people. The line is still long and so I see a woman behind the counter preparing a plate for the drive through , I assume. She's standing right next to the soy sauce. She has her head down and wouldn't acknowledge me. I said excuse me 3 times. I thought maybe she couldn't hear me because of the headset so I put my hand a little over the counter to get her attention. The woman looked up put her finger up to wait and went back to her business. I was in shock. All Of the other other employees were less than friendly but that was ridiculous. This Panda Express has horrible customer service and the food was cold. Good thing for them they are the only one in town and they obviously know that. read more

Honest to God the worst Panda Express ever. Literally never has anything or is waiting on it. Now I am manic. Been waiting 30 min in a parking spot for some mf vegetables. Still waiting. Where is it. I'm angry read more

It's Panda Express. They all seem to follow the corporate model pretty decently. This one was brand new when I stopped here and everything was new, clean and nice. Staff was great and I have zero complaints for this location. read more

Since you now have to order and pickup thru drive thru window. The quality of your meal will not be as good as dine in. After receiving my order of Kung pow chicken with teriyaki chicken on veggies I immediately pulled into a empty parking spot to eat. Surprised by the cold temperatures of my meal I re entered the restaurant and voiced my disappointment to Diane the manager. She responded by telling me that there was nothing she could do about it. Really? Well normally I would have requested a refund but I was hungry and didn't want to wait in line somewhere else. Not to mention that I drove all the way from Comanche to Stephenville just to eat at Panda Express. Long and short. After eating a cold dinner didn't set well on my stomach so I ate half and threw the rest out. My message to PE. Please don't let this Covid diminish your usual quality in food and service. I may not come back! read more

Generally speaking this Panda Express does a pretty solid job at serving up fresh food. Occasionally (and conveniently whenever I don't look, go figure) my order will be messed up. I have taken note of this and look at my orders whenever I get them from now on because sometimes it just gets old having to call them after I get home, explain what happened, and then drive back up there only for the rest of my food to get cold. Something else worth noting; their portion size for the meats on their entrees are very small. I get one small spoonful of meat to accompany my plentiful portion of rice/noodles (especially for bowls) which is kind of annoying as well. Otherwise, I enjoy this location and it's nice to have it here. read more

They will charge for the full price of a drink for just a water now! Wow that's ridiculous.

Always great food. Piping hot. Friendly staff. Very clean place. We come here often. Fair on pricing

This Panda is probably the worst I have ever been to. Always have to wait for my food and an still waiting on a drive thru order as of this minute when I was told it would be 6 mins now its been 20 mins and im still sitting here waiting. Unacceptable. read more

Just got food poisoning from here. Yesterday May 8 I got Orange Chicken, Beijing beef with chow mein for dinner. It is now May 9. At 3 am I woke up with acid reflux. It is almost 10 am and I am still throwing up and have the runny poop. read more

Went to get dinner about 7 o'clock placed my order and was told it would be a 10 minute wait for rice. When I got to the window about eight minutes later I was told it would still be a 10 minute wait on Rice and ask if I would pull forward. I said I would and ask for a small Coke while I wait when she started to hand it to me she told me that would be $2.30. The fact that they would not give me a small Coke while I waited kind of aggravated me. So I said if you won't give me a small Coke I will not pull forward I'll just wait right here for my food. After going through the same conversation with two different employees the head cook came to the window. He asked me if we had a problem and I said no I simply wanted a small Coke while I waited on my food. He said that was against store policy and that he would not give me a coke. I said that's fine just give me my money back and I'll go somewhere else. At that time I was told there was not a manager on duty and that they could not give a refund. I finally explained that they had three options one was to give me a Coke and I would pull forward and wait two was to give me my money back and three was that I would sit there and wait for my food. They chose option three so I ended up just sitting there waiting for my food. By the time that happened there were probably 10 to15 cars piled up behind me I apologize to them. Everything was handled very calmly there was no yelling or rude behavior from the staff. I feel management should know that for the cost of a small Coke my drive-through experience and the 10 to 15 customers behind me could have been much better. read more

Very rude employees and very unprofessional!!! I love panda express but the Stephenville location will not be getting my business anymore.

Well panda was yet to impress us again last night! Ordered a large take out order. Got home to find that half of our order did not make it in the bag! Mind you we live 20 miles out of town so we it's very inconvenient to open your order that should be correct half missing that we PAID for!! The lady taking our order was very distracted, lots of entrees were not made... again very unimpressed with Stephenville Panda Express! read more

I've been to quite a few Panda Express' in my life and the one in Stephenville is fairly good. As of the time I'm posting this, I've been to this new location twice. The first time I got a panda bowl with chow mein and orange chicken. The second visit I got a plate with chow mein, orange chicken, and kung pao chicken. For both visits, the chow mein and orange chicken are on the same level as other locations I've been to. However, the kung pao is sub par to say the least. The vegetables are mushy instead of crunchy and somehow the chicken is mushy too. They are new so I'm sure they're still working out kinks but for now I'm not pleased with the kung pao chicken with each visit I'll edit this review and hopefully get something new to eat every time. read more

The customer service was absolutely awful. Disrespectful and very annoyed. This place either doesn't have the ingredients to make the food listed on the menu or requires a 15 minute wait. I don't understand this or why you would hire people who don't need to be working in a customer service industry. read more

I continue to go here and be disappointed. I have lived in Stephenville for three years now and not once have I had a good experience. They serve you almost no meat in any of the dishes, it's always vegetables, noodles or rice. They are also constantly out of regular menu items with wait times no less than 30 minutes. Garbage service I would rate 0 stars if it was an option. Any of the 3-5 star reviews we're paid for by the restaurant to make them look better. read more

the service isn't very good they close at 10:30 and they didn't have barely any entrées, and they refused to make any more whenever I went inside and asked them about Beijing beef domt want to come here again if they are going to be like that the managing system needs to do something about their employees, if not get rid of them read more

A new food option in Stephenville, I ordered the walnut shrimp with chow mein bowl. Both were very tasty and the drive through line was a short wait. There was more of the side (chow mein) in my bowl than the entree (shrimp) not sure if that's how they all come but it was still satisfying. read more

BEST PANDA EVER. The food is always fresh and taste amazing. The chow mein has great flavor and the super greens are tossed in garlic sauce super yummy. read more

FINALLY SOME ASIAN FOOD AVAILABLE IN YEE-YEE STEPHENVILLE!!!! I honestly been waiting for a long time for this...maybe because I'm Asian and I've just wanting some fried rice BUT WHO CARES! For those who eat Panda Express often you'll catch me here, I'm tired of eating barbecue THIS barbecue THAT. To be honest I'm gonna take someone on a date here...so YEE HAW finna pick up someone's daughter while she eats Chow Mein and I eat teriyaki chicken. What I'm trying to say is...EAT AT PANDA EXPRESS!!!!!!! read more

workers are rude. food is okay, ordered chow mein the other day and they gave me just straight cabbage so it wasn't worth the price. hopefully i give it another chance and it's good read more