This location works very hard to make you wait as long as possible. I have never seen so many workers and still orders take forever. No more placing your order and moving down the counter to pay like it used to be. Now it's order and then sit and wait with everyone else while food containers sit on the counter and go nowhere. At least Panda Express is equally making everyone suffer. read more

Panda Express - A big counter with many containers waiting for someone, anyone, to complete the order. - Chinese Near Me - Santa Maria, California

Decent, but not great. I love Panda, but they do things a little weird here. I've never been to a location that does drive thru style order taking. And I think what makes it worse is that no one has good energy or attitude. It's all don't really poorly and orders seem to add up fairly easy here. It was giving DMV vibes. The young woman, A., behind the counter is off-putting as well, and I don't like how she talked to customers rudely and then talked nice to her coworkers. It should be the other way around. But hey, it's Panda, and you still get the good food, just with the weird and overbearingly terrible experience. read more

Panda Express - Chinese Near Me - Santa Maria, California

Our go to when we need a quick fix for our hunger* been coming here for years with my kids and it's been a while since I came at this location. Ms. Dhanna greeted us warmly and was very helpful along with the other staff at the register :). 10/10 read more

Panda Express - 2entree Family Meal - Chinese Near Me - Santa Maria, California

Uhm I paid for beef broccoli not straight up broccoli. I only got like 5 tiny pieces of beef. I want my money back for this bowl. It was super cold too. read more

Panda Express - My bowl. Supposed to be beef broccoli and Chowmein. Only got broccoli and two bits of beef. Rly sad - Chinese Near Me - Santa Maria, California

These fags always rush the order and mess it up and just throw pure white rice and they have done this multiple times read more

Panda Express - Chinese Near Me - Santa Maria, California

I've been to this location a few different times and each time it's always busy. They do move quickly, but that also may be the problem. Ordered a 3 item combo to-go double chow mein with orange chicken, mushroom chicken and walnut shrimp. Also added 3 chicken egg rolls. Everything was delicious, no problem there. Not only is your food sloppily put together, but the portion size in the meal container is often lacking. The picture is what my meal looked like when I first opened it and you can clearly see that stingy is an understatement. Orange chicken is clearly their most popular dish and they're quite generous with it, then why are you so stingy with the mushroom chicken? You would think after spending over 25$ they could include at least a single pack of soy sauce. Nope, not one. It may be my fault for not asking but next time I'll know to not expect anything as a courtesy. For the tea drinkers don't expect to get anything out of this spot. Completely bone dry and I don't even think they're bothering to make it. Maybe instead of working so quickly you should either hire more employees to ease the pace or retrain employees to take their time so they can still provide good service. read more

Panda Express - Why skimp on the mushroom chicken? - Chinese Near Me - Santa Maria, California

Came the other day for lunch. Tried the Bejing Beef and Shrimp combo. A bit Spicy. Had Dried chili peppers in it. ***Mainly the beef was too crispy and chewy. So changed the meat order to Sesame Chicken. read more

Panda Express - Being Beef with Chicken - Chinese Near Me - Santa Maria, California

this place has thee most r3t@rded process to receive your food ever. instead of doing order one by one, they'll take all the orders at once and do all the orders at once. and you got two employees not doing jack and are super slow. took forever when i ordered one carton, not even a plate. so fkn stupid to be honest read more

Service sucks. They can't correctly package anything. And I mean nothing at all. Absolutely zero

It has one of the worse customer service in town They definitely need one person just in charge of online orders. N another one for walkins it's horrible to wait 10-15 mins while food is sitting on containers. read more

If you plan to visit this location during lunch hours, you may want to reconsider. They make online orders priority and there is a lot of office buildings nearby. Long wait and many items out. read more

We're driving down HWY 101 north when we decided to have a quick lunch around Pismo Beach or San Luis Obispo. We came across this town, Santa Maria, and noticed several eateries. We stopped at Panda Express and took their bowl lunch of orange chicken and noodles. The food is good considering it's a fast-food chain. The portion is generous and the service is fast. The only negative I can say about this establishment is that when I used their restroom, they don't have any hand wash at all. I'm worried about the workers who use this restroom and don't wash their hands and use their hands to handle the food they serve. As a customer, I'm worried about the hygiene of workers who work behind the food counter. Management should correct this immediately for everybody's safety. I would have given them a higher star, not for this violation. read more

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Not good anymore! Fake chicken, not cooked all the way, no taste. Orange chicken not good either. Do better SM Panda! Smh.. read more

Panda Express - Tried to add hot sauce but still no taste! Fake chicken! - Chinese Near Me - Santa Maria, California

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This location is my favorite because it is very organized and the servers are quick. The quality and the freshness of the entrees are exceptional. I have Never been disappointed. read more

I placed my order at 4:58 pm to be picked up at 5:30. I arrived at the time my order was to be ready (received text message that my order was ready to be picked up at 5:28). I walked in and there was about 20 people scattered around the restaurant waiting for their food. I waited 45 minutes for my order. As I got to my car I realized they forgot half my order so had to return back in. Very unhappy with my experience with this restaurant. read more

I came by today during the rush-hour and one of the coworkers there had a box full of food and ended up picking it up and never washed her hands after the manager was just sitting on the stool by the computer and wasn't paying attention this was around 12:50 11/05 read more

This is the only location in town and that's why I still use it for take out. It's really got a long way to go for improvement. Without a fail, it's always a wild Wild West here. Typically, my prepaid orders are there before the promised time (which isn't always ideal since they might not be hot by the time you get home). Yesterday, my Prepaid order was nowhere to be found 15 mins after promised time. I asked the staff a few times if the order was found and she would walk away to check and not give me any response. Finally, they ended up remaking my order and it was unclear if perhaps it had been stolen (I've heard this happens) or just never fulfilled altogether. The dining area is unpleasant and often dirty. It's very loud at this location as well with huge lines snaking into dining area. I definitely wouldn't recommend anyone to actually dine in. I hope they improve their system and perhaps consider relocating to a larger space to accommodate all this demand read more

1 star for great food obviously 2 stars for great approach. When you walk in you get greeted with a worker and a tablet to take your order, not the normal cafeteria vibe anymore. You order with a lady with a tablet, very approachable and nice. However I was confused on how it works. Anyway, thought it was good plan... but nooooooooo TERRIBLE IDEA PANDA TERRIBLE!!! I asked for two plates First one double orange chicken and chow mein Second order was half fried rice half chow making with orange chicken and walnut shrimp Then asked for a fried rice on the side for my daughter EASY!!! And asked for it to be To go.. called my name grabbed my bag, I should've checked the food before I left because it was a huge disappointment when I got home. So one of the platters was right the chowmein with double orange chicken The second one was a disaster, Apparently they decided to added double rice, regular scoop of chow mein and a small scoop of walnut shrimp With a scimmpy side of orange chicken. pissed! JUST OPEN ANOTHER ONE. I'm sure this comment won't matter since you guys will still get business. But come on! read more

If I could give it zero stars, I would the fact that I have to wait 30 to 45 minutes to get my food is ridiculous. That is not fat food. Fast food is waiting for your food for 12 minutes or less not 30 to 45 minutes. this place is so annoying read more

Great food and great time! The food has improved over time! The noodles, broccoli and beef and honey glazed chicken was all great! The wait was short, the place was packed, but it wasn't uncomfortable. I recommend! read more

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Ordered online for it to be ready 30 minutes before I leave to work, got there 15 minutes after I wanted my order to be ready because the place is always busy but it wasn't crazy busy today, the girl at the register doesn't even bother to acknowledge me or the other person waiting to also be acknowledged for online order instead she keeps calling people to come up to the register to pay, and she has the audacity to give an annoyed look when the other person who was before me asking for his online order. Gives it to him then is about to call the next person to come up to pay so I have to interrupt in order to get my order and that pissed her off too! read more

The staff moves very slow and one of the cooks or manager was just sitting there on his phone not doing anything during lunch rush very unprofessional especially in the middle of the kitchen we waited an additional 30 min and watched as our food was getting cold sitting in the box needs better management!! read more

I'm usually very happy with Panda but not this last time. I order like always do on my app. I ordered half noodles and half rice. Order was ready when I got there. Good thing I looked they gave me no soy sauce or hot sauce no biggy I asked for some. My disappointment came when I opened my box. It was full of rice and very little noodles. There was rice even under my orange chicken. I didn't ask for 3/4 rice and 1/4,noodle. Hope it doesn't happen again. read more

Panda Express - Asked for half and half. This isn't half rice and half noodles more like 3/4 rice and a 1/4 of noodles - Chinese Near Me - Santa Maria, California

So good! Laura is so personable and a great asset to Pandas team! Store very clean and welcoming! We love that they open early! Everybody is working very hard as a team! All the employee please we're very friendly! We can't wait to come back! read more

we waited 2 hours for our food, while many people ahead of us got their food, we checked with them many times, told them about our 2 hour wait and didn't believe it, and to top it off they got our order wrong, I've been a loyal customer since 2018 and having this kind of experience for the first time was disappointing read more

I love panda express but their "string bean chicken" should just be called "string bean." I don't think 4 chicken crumbs qualifies for it to have "chicken" in the name. read more

Panda Express - Chinese Near Me - Santa Maria, California

The girl Lizbeth did not know what she was doing . She was rude and acted like she did not want to take orders on the tablet. Poor service.

Large crowd, standing room only. Been waiting 35 minutes for my order. Dinner time is not a good time to eat here.

Don't even want my money back.... Just never again! Paid $7 something for this bullshit !? Beyond dissatisfied and disappointed! read more

Panda Express - A la carte Beef and Broccoli - Chinese Near Me - Santa Maria, California

my kids love chow mein from Panda Express but their service really bad. I hope If they chang the manger there or teach their workers to respect the customers read more

I went and ordered the chow main and shrimp and one chow main and orange chicken, I was very disappointed the chow main was almost all vegetables and very little chow main in both orders I went at noon time and they should have plenty so I'm not a vegetable person so all I ate was the shrimp very disappointing, nothing is constantly the same at this location. read more

This was my first time at this Panda, and I don't blame them for being crazy busy, but when I first entered to order, one of the employees told me that the line was 'back there' with her hand signal, and they way she signaled that made it sound like the line was right in front of the registers, then the registers told us that the line was back where we started , so I was just confused and I asked the first employee again where the line was, and she again said the directions the same way, until one of the customers complained that i cut in line and honestly I was just confused cuz I'm getting different answers just to find a simple line. Soon after, I place my order and ask for chow mein, with beef & broccoli, & walnut shrimp. What I received was 2 pieces of shrimp which wasn't even honey walnut shrimp, it was the spicy shrimp. While I was waiting in line for my food, I saw the food packers REALLY Pack the foods really well, yet mine has a fair amount of food but no effort in my shrimp. Disappointed read more

Panda Express - Chinese Near Me - Santa Maria, California

This is my first Yelp review of Panda Express even though I've been coming here for years, I mean not only this location but several other locations. I love coming here but I hate waiting in line so for years I avoided the place because I just did not want to wait in line. It seems like people that are waiting at a Panda Express line are not happy people. I was so glad that they put out the app that I started using that app even though in the beginning it was crap, but through the years they finally have control of the app. There food, it's always consistent no matter where you go. For sides I always order half and half fried rice and Chow mein and for the main it's orange Chicken, almond chicken, or Teriyaki chicken. Customer service has always been good to me and the bathrooms are always clean. A clean bathroom is the the key for a clean restaurant. As for you review hunters, don't mind the low scores these people give them because I'm not really sure why they give out low scores, maybe if they ordered from the app they'll be a lot more mellow, or maybe Panda Express should have 2 lines of food to order from..... but nah, I enjoy watching upset people waiting in line. read more

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Yeahhhh, I'm not coming here again. The workers were nasty in temperament especially Sandra. There's another girl that looks very similar to her also had a horrible attitude. We came in as a group, there were 9 of us, but only 6 were getting food. As soon as we walked in, hours before closing, they were mouthing off to each other and getting really nasty with us. I didn't even order food because they were being so nasty. I hope the owner sees this because something needs to change here. The food was good though. read more

The food isn't even that good. It could have been 3 stars, but when the precooked food takes them 30 minutes from the time we order until the time we can pay for it... something is very wrong. I should have noticed all the negative reviews. This place is literally a waste of time. Slow! Also there is a long line spread throughout the dining area, so you might be eating and some stranger has their butt right next to your food. read more

I said I would update this review if Panda Express made good, well they did so I am! Thank you very much, I feel much better about giving you another chance. See you soon! read more

Panda Express - GROSS COLD BURNED CREAM CHEESE RANGOON! I cannot believe they actually served this to a customer!! - Chinese Near Me - Santa Maria, California

Is there new management or system ? They seem all over the place and can't find orders. I placed an online order at 1pm to be picked up at 5pm. It's 5:36 right now and they are getting my order ready after showing them my confirmation online. I ordered a platter and some sides, the platter was ready but not anything else (how??). The last time I was here it was so unorganized also. read more

Santa Maria only has one Panda Express and It would be REALLY nice to get another. This restaurant is super busy and appears very unorganized. It's a mad house! Please build another Panda, maybe in Orcutt. read more

The orange chicken was okay, the low mein was dry and didn't have much flavor. Service was okay Ambience was a fast food restaurant. read more

The restaurant appears to be in free-fall. The booth had torn seats (see picture), no iced tea (and none was brought out by noon), and the sweet and sour chicken tasted odd. I used to think that this Panda location was the best compared to the one located in San Luis Obispo. Sadly, it is no better. read more

Panda Express - Torn and unprepared bench seats - Chinese Near Me - Santa Maria, California

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